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A White Paper by PioneerMarketers for
   Customer Acquisition Success

                    Toll Free: 888-400-1602
 Contact us at      Email: info@pioneermarketers.biz
                    URL: www.pioneermarketers.biz
In 2009, two strategies top for improving business profitability - acquiring new customers (44%) and
customer retention (25%). Of these two tactical strategies, customer acquisition is vital to the survival of
any business and includes all sales and marketing ideas used to acquire new customers.

In a world buffeted by recession, marketers are facing an uphill task to capture new customers. This task
is getting even more decisive as most customers have withheld purchase decisions and have become
highly price-sensitive.

So, the million dollar question remains. How can you acquire new customers in today’s slow
economy?

This white paper sponsored by PioneerMarketers offers a quick but comprehensive road map to
customer acquisition during the down turn. This white paper addresses key marketing concepts namely,
email marketing, paid search marketing, search engine marketing, email appending and direct
marketing . It discusses the innovative customer marketing models that radically increase the efficiency
of customer acquisition initiatives.




                              Table of Contents
     Index                                                                                                     Pg No

     1. Introduction .............................................................................................. 2
     2. Email Marketing ....................................................................................... 3
     3. Email Appending....................................................................................... 5
     4. Search Engine Optimization ................................................................... 6
     5. Paid Search Management ...................................................................... 8
     6. Direct Mail ................................................................................................ 9
     7. Conclusion .............................................................................................. 10
     8. About PioneerMarketers ........................................................................ 10



                                                        —1—
                                                                    Toll Free: 888-400-1602
             Contact us at                                          Email: info@pioneermarketers.biz
                                                                    URL: www.pioneermarketers.biz
1. Introduction
Traditional ways of finding new business aren’t as effective as they use to be. In today’s business
climate, use of multi-channel marketing goes a long way. With a tighter economy, most business owners
are looking for innovative ways to reach new prospects while investing as little money as possible.

Fortunately, there are a few tactical ways to acquire new customers.



  Email Marketing                          Direct Mails                        Email Appending
    Targeted Marketing                      Proven Results                     Regain Lost Customers




                        5 Steps To Reach
                         New Customers

  Paid Search Management                                       Search Engine Optimization
           Maximum Exposure                                                 Organic Leads




Now, let's discuss in detail on these vital prospecting channels used to acquire business leads.




                                                —2—
                                                          Toll Free: 888-400-1602
            Contact us at                                 Email: info@pioneermarketers.biz
                                                          URL: www.pioneermarketers.biz
2. Email Marketing
Rise of Internet usage has made e-mail the most popular form of communication. With its extensive
usage, email has become an essential part of every direct marketing campaign. As a versatile tool, email
helps companies develop quick and affordable way to maintain customer relationships.

Companies use email marketing to transmit timely, rich and enticing information and advertisements.
Innovative use of HTML and rich media enable business marketers to create generic or customized
marketing promotions.

Email marketing is popularly used
To send out timely announcements

Quick delivery of emails makes it a great way to promote products and services, announce holiday
offers, and distribute quality information. Emails sent to prospects and customers is one the most
effective ways to generate quality business inquiries.

To send out email newsletters

Email newsletters offering quality information can be the most affordable marketing strategy to acquire
and retain existing customers. Companies use e-newsletters to keep customers informed of new
products and services and can maintain an ongoing relationship with your audience

To send out Press Releases

Email marketing can be used to send out press releases to your local media contacts. This can generate
instant publicity to your firm.

To drive more traffic to booth

Pre-show emails are an excellent vehicle to entice trade show attendees to visit your trade show booth.
Pre-show email campaigns not only increases prospect traffic to your booth but also sets the right
expectation about your product or service.




                                               —3—
                                                         Toll Free: 888-400-1602
            Contact us at                                Email: info@pioneermarketers.biz
                                                         URL: www.pioneermarketers.biz
Strategic steps involved in Email Marketing


                                               Design
                                             Campaigns

                Segmentation                                                    Set
                                                                              Targets



        List                      Email Marketing                                  Send E-mail
      Creation                                                                      Campaign




                                             Analysis &
                                             Reporting



Raising email usage
In a recent survey, 75% of US B2B marketers consider email to be either a "critical" or "very important"
part of their marketing mix. If used correctly, email marketing offers great benefits.

They include

     l   Maximizing brand visibility and maintaining customer relationships
     l   Acquiring new customers, or retaining existing customers
     l   Building trust, and educating your customers
     l   Provide regular interaction with your customers
     l   Increasing the speed of response
     l   Driving more qualified traffic to your website



                                                —4—
                                                         Toll Free: 888-400-1602
            Contact us at                                Email: info@pioneermarketers.biz
                                                         URL: www.pioneermarketers.biz
Inbox challenge
In spite of "inbox overload" and "spam”, well planned, email marketing activity will help to meet your
objectives in a cost-effective and measurable manner. With the required skill sets, you can incorporate
email marketing to win new customers in a faster, cheaper and easier manner.




3. Email Appending
Most companies overlook the most important source of business generation i.e. company's existing
customer base. Many businesses are so focused on prospecting, that they loose out vital channels to
connect with existing customers.

Email appending involves taking existing customer information and locating matching email addresses.
By acquiring valid multiple contact information for your existing customers, you are able to expand the
conversation.

Through this process, your existing incomplete in-house database gets enriched with multi-channel
consumer attributes. The most popular forms of appending:

Data appending
Appending any missing information other than emails like name, company name, job title, telephone
numbers, addresses, web addresses etc

Multiple contact appending
Appending multiple contacts for your existing list of companies

Email change of address
Replacing undeliverable email addresses with current email addresses for your customers and
removing non-responsive emails with valid e-mail addresses of your customers




                                                —5—
                                                          Toll Free: 888-400-1602
            Contact us at                                 Email: info@pioneermarketers.biz
                                                          URL: www.pioneermarketers.biz
Reverse appending
Appending other contact details like name, company name, job title, telephone numbers, addresses,
web addresses etc for the existing email addresses

Customer Profiling
Finding the most profitable customers and search for similar customers with these profiles. The common
traits like Industry, employee size, title, sales volume etc. are marked and used as a reference to reach
new prospects



4. Search Engine Optimization
Attracting prospects to your website has gained more importance in today's business. The growing
importance is due to the fact that more than 80% of the customers research online to make a purchase
decision. This shows that higher search results for your website will help to win more customers.


What is SEO?
SEO is the acronym for “search engine optimization”. The purpose of SEO is to bring your website to the
front lines of search engines results page(SERP). An optimized website can bring more quality visitors to
your website, ultimately resulting in more business inquires.

Why is it so important?

Majority of new visitors who search for products or services only look at the first or second page of SERP
to choose the probable service provider. So, if your site is not found among the top results, your site has
less chances of being visible in front of your prospects. Therein lies the importance of effective Search
Engine Optimization.

Traffic, Traffic and MORE Traffic
What is the most obvious benefit of search engine optimization? Traffic! But to achieve quality visitors to
your website, you'll have to achieve the following.


                                                —6—
                                                           Toll Free: 888-400-1602
            Contact us at                                  Email: info@pioneermarketers.biz
                                                           URL: www.pioneermarketers.biz
The following 4 steps are rudimentary to a good search engine optimization process

Keywords Analysis

This activity involves keyword research to find the
density, prominence of the best keywords for your
                                                                        Keyword
website.                                                                Research

Website Optimization

Quality content in your website adds value
to your visitors and search engines.
Content should be keyword rich and                Content             SEO                  Link
                                                                                          Building
search engine friendly..                        Development
                                                                   Strategies
Link Competition Analysis

Competitor link analysis gives you a
blueprint for building website which can                                   Search
                                                                           Engine
outperform your competitors.
                                                                         Submission
Link Building

Build permanent, relevant links that drive targeted traffic
to your site and increase your position on search engines

Benefits of Search Engine Optimization
Search engine optimization provides numerous benefits:

     l   Your website will be found by your prospects/customers
     l   You can acquire substantial traffic over your competitor websites
     l   Optimized website for search engines results is also optimized for users too
     l   Efficient delivery of organization marketing communication
     l   Brand value and global reputation

So, if your website is designed, written and linked as per the legitimate search engine optimization
practices, it will dramatically boost in visitor counts and thereby generate leads from your website.



                                                 —7—
                                                              Toll Free: 888-400-1602
             Contact us at                                    Email: info@pioneermarketers.biz
                                                              URL: www.pioneermarketers.biz
5. Paid Search Management
Paid search marketing is extremely effective in attracting new customers and generating repeat
business. PPC advertising allows businesses to advertise and reach their target customers at the
shortest turnaround time.

Reach targeted market quickly
Catch phrase of Paid Search Marketing are "targeted" and "quickly". Within limited time, the advertiser
can focus ads with pinpoint accuracy. There is no delay for the ads to gone online, which allows
marketers to reach select markets at very short notice.

Benefits of paid search management
Highly targeted - Reach target audience with high purchase intent

Low wastage - Exact phrase match ensures to reach right searchers

Predictability - Cost can be predicted on the basis of traffic volumes, ranking and returns

Speed - PPC Listing appear much faster with less lead time. You have full power to makes the ads
visible within very limited time

Better Control - With good PPC skills ( staff or agency) you can devise quality bid management system.
Creative / copy and budgeting can be tightly controlled

High conversion rates - PPC tends to have the higher conversion rates where viewers of the ads may
click more on impulse

Instant branding - Can be used for generating brand awareness during the launch of products or major
campaigns

Effects from paid search are immediate. This is one reason why marketers make a dash for this
marketing strategy to sustain high response.

With the right Paid search management capability you can empower proprietary and competitive bid
management to bring positive results.

                                                —8—
                                                           Toll Free: 888-400-1602
            Contact us at                                  Email: info@pioneermarketers.biz
                                                           URL: www.pioneermarketers.biz
6. Direct Mail
Direct mail marketing is a brilliant form of advertising. Businesses, large and small, are seeing the
effectiveness of building customer relationships by post. A ‘warm’ personalized mailer can be an
extremely targeted, personal and creative way to engage people. Though its expensive than digital
communication, it's very effective to renew ties revitalize old customers and gain new customers
through targeted postal campaigns.


Why is direct mail preferred?
Direct mail is one of the most effective method of reaching prime prospects for your business. This is the
only marketing method that is precise, accountable – down to the last dime. It's particularly found to
generate valid leads from your direct mailing lists.

Direct Mail gives you the unique opportunity to target new B2C and B2B customers.


The 4 steps to direct mail marketing

                                              Phase 1
                                     Build your customer profile



                                             Phase 2
                                    Choose the right mailing list



                                              Phase 3
                                Build or purchase Direct mailing list



                                              Phase 4
                                  Create a compelling direct mailer



                                                —9—
                                                          Toll Free: 888-400-1602
            Contact us at                                 Email: info@pioneermarketers.biz
                                                          URL: www.pioneermarketers.biz
How to start Direct Mail campaigns
One of the quickest and easiest way to do this is to purchase targeted list that contains prospects that fit
your market. The mailing list of people or business must related to those who are most likely to benefit
from your products and services. With a little assistance, you can find quality leads by using direct mail
marketing.



7. Conclusion
These marketing tips are meant to be used as a guideline to boost customer acquisition and keep you
ahead of the competition. You can use multi-channel marketing mix as the most effective strategy to
enhance brand loyalty and increase customer acquisition.



8. About PioneerMarketers
PioneerMarketers, (http://www.pioneermarketers.biz/) is a leading marketing consulting and services
agency, serving clients around the globe. We pride in helping our clients in planning and executing their
marketing campaigns. We have the best team of marketing experts working in the domain. Our
experience and expertise has helped many a clients in changing their business destinies. As online
marketing consultants, we look towards optimizing the scope of Internet for our clients. We analyze our
clients' businesses and devise the right marketing strategies for them. We also boast of the best cutting-
edge marketing tools available in the domain. All our tools are easily customizable and can be integrated
into any business environment. We ensure
that our clients meet their business goals by
assisting them with all their marketing efforts.

Join hands with the best in the business to
take your business to the next levels. Contact
our experts at 888-400-1602 for a free
one-on-one consultation or email them at
info@pioneermarketers.biz.




                                                 — 10 —
                                                           Toll Free: 888-400-1602
            Contact us at                                  Email: info@pioneermarketers.biz
                                                           URL: www.pioneermarketers.biz

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How to reach new prospects

  • 1. A White Paper by PioneerMarketers for Customer Acquisition Success Toll Free: 888-400-1602 Contact us at Email: info@pioneermarketers.biz URL: www.pioneermarketers.biz
  • 2. In 2009, two strategies top for improving business profitability - acquiring new customers (44%) and customer retention (25%). Of these two tactical strategies, customer acquisition is vital to the survival of any business and includes all sales and marketing ideas used to acquire new customers. In a world buffeted by recession, marketers are facing an uphill task to capture new customers. This task is getting even more decisive as most customers have withheld purchase decisions and have become highly price-sensitive. So, the million dollar question remains. How can you acquire new customers in today’s slow economy? This white paper sponsored by PioneerMarketers offers a quick but comprehensive road map to customer acquisition during the down turn. This white paper addresses key marketing concepts namely, email marketing, paid search marketing, search engine marketing, email appending and direct marketing . It discusses the innovative customer marketing models that radically increase the efficiency of customer acquisition initiatives. Table of Contents Index Pg No 1. Introduction .............................................................................................. 2 2. Email Marketing ....................................................................................... 3 3. Email Appending....................................................................................... 5 4. Search Engine Optimization ................................................................... 6 5. Paid Search Management ...................................................................... 8 6. Direct Mail ................................................................................................ 9 7. Conclusion .............................................................................................. 10 8. About PioneerMarketers ........................................................................ 10 —1— Toll Free: 888-400-1602 Contact us at Email: info@pioneermarketers.biz URL: www.pioneermarketers.biz
  • 3. 1. Introduction Traditional ways of finding new business aren’t as effective as they use to be. In today’s business climate, use of multi-channel marketing goes a long way. With a tighter economy, most business owners are looking for innovative ways to reach new prospects while investing as little money as possible. Fortunately, there are a few tactical ways to acquire new customers. Email Marketing Direct Mails Email Appending Targeted Marketing Proven Results Regain Lost Customers 5 Steps To Reach New Customers Paid Search Management Search Engine Optimization Maximum Exposure Organic Leads Now, let's discuss in detail on these vital prospecting channels used to acquire business leads. —2— Toll Free: 888-400-1602 Contact us at Email: info@pioneermarketers.biz URL: www.pioneermarketers.biz
  • 4. 2. Email Marketing Rise of Internet usage has made e-mail the most popular form of communication. With its extensive usage, email has become an essential part of every direct marketing campaign. As a versatile tool, email helps companies develop quick and affordable way to maintain customer relationships. Companies use email marketing to transmit timely, rich and enticing information and advertisements. Innovative use of HTML and rich media enable business marketers to create generic or customized marketing promotions. Email marketing is popularly used To send out timely announcements Quick delivery of emails makes it a great way to promote products and services, announce holiday offers, and distribute quality information. Emails sent to prospects and customers is one the most effective ways to generate quality business inquiries. To send out email newsletters Email newsletters offering quality information can be the most affordable marketing strategy to acquire and retain existing customers. Companies use e-newsletters to keep customers informed of new products and services and can maintain an ongoing relationship with your audience To send out Press Releases Email marketing can be used to send out press releases to your local media contacts. This can generate instant publicity to your firm. To drive more traffic to booth Pre-show emails are an excellent vehicle to entice trade show attendees to visit your trade show booth. Pre-show email campaigns not only increases prospect traffic to your booth but also sets the right expectation about your product or service. —3— Toll Free: 888-400-1602 Contact us at Email: info@pioneermarketers.biz URL: www.pioneermarketers.biz
  • 5. Strategic steps involved in Email Marketing Design Campaigns Segmentation Set Targets List Email Marketing Send E-mail Creation Campaign Analysis & Reporting Raising email usage In a recent survey, 75% of US B2B marketers consider email to be either a "critical" or "very important" part of their marketing mix. If used correctly, email marketing offers great benefits. They include l Maximizing brand visibility and maintaining customer relationships l Acquiring new customers, or retaining existing customers l Building trust, and educating your customers l Provide regular interaction with your customers l Increasing the speed of response l Driving more qualified traffic to your website —4— Toll Free: 888-400-1602 Contact us at Email: info@pioneermarketers.biz URL: www.pioneermarketers.biz
  • 6. Inbox challenge In spite of "inbox overload" and "spam”, well planned, email marketing activity will help to meet your objectives in a cost-effective and measurable manner. With the required skill sets, you can incorporate email marketing to win new customers in a faster, cheaper and easier manner. 3. Email Appending Most companies overlook the most important source of business generation i.e. company's existing customer base. Many businesses are so focused on prospecting, that they loose out vital channels to connect with existing customers. Email appending involves taking existing customer information and locating matching email addresses. By acquiring valid multiple contact information for your existing customers, you are able to expand the conversation. Through this process, your existing incomplete in-house database gets enriched with multi-channel consumer attributes. The most popular forms of appending: Data appending Appending any missing information other than emails like name, company name, job title, telephone numbers, addresses, web addresses etc Multiple contact appending Appending multiple contacts for your existing list of companies Email change of address Replacing undeliverable email addresses with current email addresses for your customers and removing non-responsive emails with valid e-mail addresses of your customers —5— Toll Free: 888-400-1602 Contact us at Email: info@pioneermarketers.biz URL: www.pioneermarketers.biz
  • 7. Reverse appending Appending other contact details like name, company name, job title, telephone numbers, addresses, web addresses etc for the existing email addresses Customer Profiling Finding the most profitable customers and search for similar customers with these profiles. The common traits like Industry, employee size, title, sales volume etc. are marked and used as a reference to reach new prospects 4. Search Engine Optimization Attracting prospects to your website has gained more importance in today's business. The growing importance is due to the fact that more than 80% of the customers research online to make a purchase decision. This shows that higher search results for your website will help to win more customers. What is SEO? SEO is the acronym for “search engine optimization”. The purpose of SEO is to bring your website to the front lines of search engines results page(SERP). An optimized website can bring more quality visitors to your website, ultimately resulting in more business inquires. Why is it so important? Majority of new visitors who search for products or services only look at the first or second page of SERP to choose the probable service provider. So, if your site is not found among the top results, your site has less chances of being visible in front of your prospects. Therein lies the importance of effective Search Engine Optimization. Traffic, Traffic and MORE Traffic What is the most obvious benefit of search engine optimization? Traffic! But to achieve quality visitors to your website, you'll have to achieve the following. —6— Toll Free: 888-400-1602 Contact us at Email: info@pioneermarketers.biz URL: www.pioneermarketers.biz
  • 8. The following 4 steps are rudimentary to a good search engine optimization process Keywords Analysis This activity involves keyword research to find the density, prominence of the best keywords for your Keyword website. Research Website Optimization Quality content in your website adds value to your visitors and search engines. Content should be keyword rich and Content SEO Link Building search engine friendly.. Development Strategies Link Competition Analysis Competitor link analysis gives you a blueprint for building website which can Search Engine outperform your competitors. Submission Link Building Build permanent, relevant links that drive targeted traffic to your site and increase your position on search engines Benefits of Search Engine Optimization Search engine optimization provides numerous benefits: l Your website will be found by your prospects/customers l You can acquire substantial traffic over your competitor websites l Optimized website for search engines results is also optimized for users too l Efficient delivery of organization marketing communication l Brand value and global reputation So, if your website is designed, written and linked as per the legitimate search engine optimization practices, it will dramatically boost in visitor counts and thereby generate leads from your website. —7— Toll Free: 888-400-1602 Contact us at Email: info@pioneermarketers.biz URL: www.pioneermarketers.biz
  • 9. 5. Paid Search Management Paid search marketing is extremely effective in attracting new customers and generating repeat business. PPC advertising allows businesses to advertise and reach their target customers at the shortest turnaround time. Reach targeted market quickly Catch phrase of Paid Search Marketing are "targeted" and "quickly". Within limited time, the advertiser can focus ads with pinpoint accuracy. There is no delay for the ads to gone online, which allows marketers to reach select markets at very short notice. Benefits of paid search management Highly targeted - Reach target audience with high purchase intent Low wastage - Exact phrase match ensures to reach right searchers Predictability - Cost can be predicted on the basis of traffic volumes, ranking and returns Speed - PPC Listing appear much faster with less lead time. You have full power to makes the ads visible within very limited time Better Control - With good PPC skills ( staff or agency) you can devise quality bid management system. Creative / copy and budgeting can be tightly controlled High conversion rates - PPC tends to have the higher conversion rates where viewers of the ads may click more on impulse Instant branding - Can be used for generating brand awareness during the launch of products or major campaigns Effects from paid search are immediate. This is one reason why marketers make a dash for this marketing strategy to sustain high response. With the right Paid search management capability you can empower proprietary and competitive bid management to bring positive results. —8— Toll Free: 888-400-1602 Contact us at Email: info@pioneermarketers.biz URL: www.pioneermarketers.biz
  • 10. 6. Direct Mail Direct mail marketing is a brilliant form of advertising. Businesses, large and small, are seeing the effectiveness of building customer relationships by post. A ‘warm’ personalized mailer can be an extremely targeted, personal and creative way to engage people. Though its expensive than digital communication, it's very effective to renew ties revitalize old customers and gain new customers through targeted postal campaigns. Why is direct mail preferred? Direct mail is one of the most effective method of reaching prime prospects for your business. This is the only marketing method that is precise, accountable – down to the last dime. It's particularly found to generate valid leads from your direct mailing lists. Direct Mail gives you the unique opportunity to target new B2C and B2B customers. The 4 steps to direct mail marketing Phase 1 Build your customer profile Phase 2 Choose the right mailing list Phase 3 Build or purchase Direct mailing list Phase 4 Create a compelling direct mailer —9— Toll Free: 888-400-1602 Contact us at Email: info@pioneermarketers.biz URL: www.pioneermarketers.biz
  • 11. How to start Direct Mail campaigns One of the quickest and easiest way to do this is to purchase targeted list that contains prospects that fit your market. The mailing list of people or business must related to those who are most likely to benefit from your products and services. With a little assistance, you can find quality leads by using direct mail marketing. 7. Conclusion These marketing tips are meant to be used as a guideline to boost customer acquisition and keep you ahead of the competition. You can use multi-channel marketing mix as the most effective strategy to enhance brand loyalty and increase customer acquisition. 8. About PioneerMarketers PioneerMarketers, (http://www.pioneermarketers.biz/) is a leading marketing consulting and services agency, serving clients around the globe. We pride in helping our clients in planning and executing their marketing campaigns. We have the best team of marketing experts working in the domain. Our experience and expertise has helped many a clients in changing their business destinies. As online marketing consultants, we look towards optimizing the scope of Internet for our clients. We analyze our clients' businesses and devise the right marketing strategies for them. We also boast of the best cutting- edge marketing tools available in the domain. All our tools are easily customizable and can be integrated into any business environment. We ensure that our clients meet their business goals by assisting them with all their marketing efforts. Join hands with the best in the business to take your business to the next levels. Contact our experts at 888-400-1602 for a free one-on-one consultation or email them at info@pioneermarketers.biz. — 10 — Toll Free: 888-400-1602 Contact us at Email: info@pioneermarketers.biz URL: www.pioneermarketers.biz