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Branding Your Medical 
       Practice
       P    i


       Kyle Blankenship
      Marketing Manager
     OnKua, LLC – Phyzoom
                    y
       Need Marketing Assistance?  Call Today: 
             1+(614) 224‐2343 or Visit 
            http://www.phyzoom.com
What is Your Brand Identity?
  What is Your Brand Identity?
•A Brand is a Set of Promises that a Practice Offers to its
•A Brand is a Set of Promises that a Practice Offers to its 
Followers
•Your Brand Represents Your Practice
    •Demonstrates Value and Stability to Community 
    Members, Colleagues, Referral Partners, Staff, Current 
    Patients, Future Patients, etc.
            ,                ,
•Branding Helps Differentiate Your Practice from the 
Competition and Provides Answer(s) to the Question: "Why 
Should I Choose Your Practice?
Should I Choose Your Practice?"



                  Need Marketing Assistance?  Call Today: 
                        1+(614) 224‐2343 or Visit 
                       http://www.phyzoom.com
Tips for Uncovering Your Practice’s 
               Brand Identity
                   d d
1.   Your Practice’s Brand Identity Needs to Reflect More of the 
     Organization’s Best Traits:
     Organization’s Best Traits
     –   Great Patient Care
     –   Experience in the Specialty
     –   Established Physicians
                       y
     –   New Technology/Procedures
     –   Trustworthy
2.   Identify the Type of Patient Base You Are Looking to Attract
3.
3    Brand Identity Needs to Remain Consistent i All M di
     B d Id tit N d t R             i C i t t in All Mediums 
     –   Patients Need to See a Consistent Message and Image in Order to Have an 
         Impact on Decisions (Website, eNewsletter, Social Media, TV, Print, Radio, 
         Direct Mail, etc.)
     –   Remember: Practice Logo = Foundation of Your Brand
                 b                       d       f          d
4.   Be Patient
     –   Market Penetration Does Not Happen Overnight


                             Need Marketing Assistance?  Call Today: 
                                   1+(614) 224‐2343 or Visit 
                                  http://www.phyzoom.com
Think of Marketing as a Magnet…
     Think of Marketing as a Magnet…

                                              Your Website




                                                                                •Twitter
•LinkedIn                                                                       •Spreads Links to News and Other 
•Professional Networking Site          •Facebook                                Updates from Your Blog Page
Referring People to your Web                                                    •Make Short Announcements to 
                                       •Great Tool to Interact with 
Page
P                                                                               Followers
                                       Patients, Referral Partners with 
•Current Employees Can Update                                                   •35% of Twitter Users Over the 
                                       Tips, Office Photos, etc. 
their LinkedIn Accounts, Linking                                                Age of 30
                                       •Over 400 Million Users 
Viewers of Those Profiles to Your                                               •8.9 Million Visits on Twitter Per 
                                              •More than 20 Million 
Company’s Page
     p y      g                                                                 Day
                                              Become Fans of 
                                              Become Fans of
•50 Million Users
                                              Something Each Day
       •One New User Per Second
                                     Need Marketing Assistance?  Call Today: 
•Median Age: 40
                                           1+(614) 224‐2343 or Visit 
                                          http://www.phyzoom.com
Draw Visitors to Your Practice 
                 Website
                     b
• Your Website Should Be the Most Prominent Part of Your 
  Marketing Plan
   • Goal of Social Media, Blogs, Search Engines is to Draw Users to 
     Your Site
     Your Site
• Social Media Outlets Also Give Practices A New Way to 
  Interact with Patients, Referral Partners, Staff Members, 
  etc.
   t
   • Helps Build Relationships
• Blog Allows Practices to Release Timely Information and
  Blog Allows Practices to Release Timely Information and 
  Updates About Themselves or the Industry
   • Tip: You Can Tie Your Blog to Twitter, Facebook, LinkedIn to Send 
     Out Uniform Updates From One Location
     Out Uniform Updates From One Location
                        Need Marketing Assistance?  Call Today: 
                              1+(614) 224‐2343 or Visit 
                             http://www.phyzoom.com
Communication Strategy: 
             Before and After
               f      d f
Old Communication Strategy
Old Communication Strategy                New Communication Strategy
                                          New Communication Strategy
• Outdated Website                        • New Website
• Fax Newsletter
  Fax Newsletter                          • Blog
• Direct Mail Flyers                      • Social Media
• Low Reach, Limited Impact               • E‐Newsletter
                                          • 24/7 A
                                            24/7 Access to Content
                                                        t C t t
• No Analytics
                                          • Extended Reach, Lasting 
                                            Impact
                                          • Continuous Relationship 
                                            Building
                                          • Become an Industry Leader
                                            Become an Industry Leader
                    Need Marketing Assistance?  Call Today: 
                          1+(614) 224‐2343 or Visit 
                         http://www.phyzoom.com
Need Help Creating a Brand Strategy for 
   Your Practice?  Connect With Us!
         Call:  1+(614) 224‐2343
     E‐Mail: Sales@Phyzoom.com
     E‐Mail: Sales@Phyzoom com
   Visit:  http://www.phyzoom.com
           Twitter:  @phyzoom
           T itt     @ h
Become a Fan of Phyzoom on Facebook
            Need Marketing Assistance?  Call Today: 
                  1+(614) 224‐2343 or Visit 
                 http://www.phyzoom.com

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Physician Brand Marketing

  • 1. Branding Your Medical  Practice P i Kyle Blankenship Marketing Manager OnKua, LLC – Phyzoom y Need Marketing Assistance?  Call Today:  1+(614) 224‐2343 or Visit  http://www.phyzoom.com
  • 2. What is Your Brand Identity? What is Your Brand Identity? •A Brand is a Set of Promises that a Practice Offers to its •A Brand is a Set of Promises that a Practice Offers to its  Followers •Your Brand Represents Your Practice •Demonstrates Value and Stability to Community  Members, Colleagues, Referral Partners, Staff, Current  Patients, Future Patients, etc. , , •Branding Helps Differentiate Your Practice from the  Competition and Provides Answer(s) to the Question: "Why  Should I Choose Your Practice? Should I Choose Your Practice?" Need Marketing Assistance?  Call Today:  1+(614) 224‐2343 or Visit  http://www.phyzoom.com
  • 3. Tips for Uncovering Your Practice’s  Brand Identity d d 1. Your Practice’s Brand Identity Needs to Reflect More of the  Organization’s Best Traits: Organization’s Best Traits – Great Patient Care – Experience in the Specialty – Established Physicians y – New Technology/Procedures – Trustworthy 2. Identify the Type of Patient Base You Are Looking to Attract 3. 3 Brand Identity Needs to Remain Consistent i All M di B d Id tit N d t R i C i t t in All Mediums  – Patients Need to See a Consistent Message and Image in Order to Have an  Impact on Decisions (Website, eNewsletter, Social Media, TV, Print, Radio,  Direct Mail, etc.) – Remember: Practice Logo = Foundation of Your Brand b d f d 4. Be Patient – Market Penetration Does Not Happen Overnight Need Marketing Assistance?  Call Today:  1+(614) 224‐2343 or Visit  http://www.phyzoom.com
  • 4. Think of Marketing as a Magnet… Think of Marketing as a Magnet… Your Website •Twitter •LinkedIn •Spreads Links to News and Other  •Professional Networking Site  •Facebook  Updates from Your Blog Page Referring People to your Web  •Make Short Announcements to  •Great Tool to Interact with  Page P Followers Patients, Referral Partners with  •Current Employees Can Update  •35% of Twitter Users Over the  Tips, Office Photos, etc.  their LinkedIn Accounts, Linking  Age of 30 •Over 400 Million Users  Viewers of Those Profiles to Your  •8.9 Million Visits on Twitter Per  •More than 20 Million  Company’s Page p y g Day Become Fans of  Become Fans of •50 Million Users Something Each Day •One New User Per Second Need Marketing Assistance?  Call Today:  •Median Age: 40 1+(614) 224‐2343 or Visit  http://www.phyzoom.com
  • 5. Draw Visitors to Your Practice  Website b • Your Website Should Be the Most Prominent Part of Your  Marketing Plan • Goal of Social Media, Blogs, Search Engines is to Draw Users to  Your Site Your Site • Social Media Outlets Also Give Practices A New Way to  Interact with Patients, Referral Partners, Staff Members,  etc. t • Helps Build Relationships • Blog Allows Practices to Release Timely Information and Blog Allows Practices to Release Timely Information and  Updates About Themselves or the Industry • Tip: You Can Tie Your Blog to Twitter, Facebook, LinkedIn to Send  Out Uniform Updates From One Location Out Uniform Updates From One Location Need Marketing Assistance?  Call Today:  1+(614) 224‐2343 or Visit  http://www.phyzoom.com
  • 6. Communication Strategy:  Before and After f d f Old Communication Strategy Old Communication Strategy New Communication Strategy New Communication Strategy • Outdated Website • New Website • Fax Newsletter Fax Newsletter • Blog • Direct Mail Flyers • Social Media • Low Reach, Limited Impact • E‐Newsletter • 24/7 A 24/7 Access to Content t C t t • No Analytics • Extended Reach, Lasting  Impact • Continuous Relationship  Building • Become an Industry Leader Become an Industry Leader Need Marketing Assistance?  Call Today:  1+(614) 224‐2343 or Visit  http://www.phyzoom.com
  • 7. Need Help Creating a Brand Strategy for  Your Practice?  Connect With Us! Call:  1+(614) 224‐2343 E‐Mail: Sales@Phyzoom.com E‐Mail: Sales@Phyzoom com Visit:  http://www.phyzoom.com Twitter:  @phyzoom T itt @ h Become a Fan of Phyzoom on Facebook Need Marketing Assistance?  Call Today:  1+(614) 224‐2343 or Visit  http://www.phyzoom.com