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Community Equity - Value driven
          communities for the Enterprise


Peter H. Reiser
Lead Architect SunSpace & Community Equity and Sweet!
http://blogs.sun.com/peterreiser

                        Woensdag 24 juni 2009
Agenda
   How do build vibrant communities
     Architecture
     Methodology
     ValueSystem
   SunSpace
   Demo



                      Woensdag 24 juni 2009
Web n+1 Paradigm Shifts
•   Web centric                 •        People centric
•   Pull and push               •        Mash-up
•   Downloads & hits            •        Community Equity
•   Read-only                   •        Read/Write
•   Social networking           •        Value driven
                                         Communities


     Web 2.0                               Web n+1
                 Woensdag 24 juni 2009
How to build vibrant
                   communities

Community 1 Community 2 Community n              Any internal or external
                                                 community

    Value System                               “What is in it for
                                               Me “
    Methodology                                Active community
                                               management
    Architecture                                 Scalable Enterprise
                                                 Architecture

                              Woensdag 24 juni 2009
Architecture


Community 1      Community 2             Community n


              Value System
              Methodology
              Architecture
                 Woensdag 24 juni 2009
Architecture
                                              Widgets
                                   My                                                               My
                   MyTags      Contribution        My Skills       MySocial          MyEquity    Communitie
MyShare
                                    s                                                                s

                                            Web Services
                                           Federated Services
                                                                                           (Roller)
                                                                                             Blog
     Community          Wiki                               Tagging            Feed
       Equity                         Attachment
     (Verity)

     Search            Forum                               Ontology     Bookmark          Social Graph
                                          Rating

                            Security & Entitlement Services (IdM)

                                          Enterprise Store
  URL            Attachment        Tags                            People            Groups       Statistics
                                                Activities
                     s

                                           Woensdag 24 juni 2009
Architecture


  Community 1      Community 2             Community n

If You Value Systemit, Will
        Build
They Come?
       Methodology
                 Architecture
                   Woensdag 24 juni 2009
Community Methodology

Community 1     Community 2             Community n


              Value System
              Methodology
              Architecture
                Woensdag 24 juni 2009
Community Methodology

              MMFI – Make Me Feel Included
              What is the common cause ?
              Do you listen to me? Do you understand me?

              WIIFM – What Is In it For Me
              Can you provide what I need any time, anywhere on
              any device?

              MMFV – Make Me Feel Valued
              Can I trust you? Do you trust me?
              Do you value me? How ?




       Woensdag 24 juni 2009
Community Value System

Community 1     Community 2             Community n


              Value System
              Methodology
              Architecture
                Woensdag 24 juni 2009
Social Value / Community Equity

                                   •   What is my online
                                       reputation
                                   •   Who can I trust ?
                                   •   Who trusts me ?




           Woensdag 24 juni 2009
Community Equity
CONTRIBUTION                                PARTICIPATION
   EQUITY                                      EQUITY
 Attachments                                    Rate
     Wiki                                     Comment
    Blogs                                      Re-use
      IP              My Value                  Tags


                      Personal
SKILLS EQUITY          Equity               ROLE EQUITY


  Skills Tags                                 Reputation




                    Woensdag 24 juni 2009
Information Equity
Content           Activities           People



                   create
                   modify
                   download
                   view
                   rate
                   comment
                   tag



               Woensdag 24 juni 2009
Personal Equity
my Community Equity                 Activities      Me

                              Contribution
                              create
                              modify
                              tag
                              Participation      People
                              view
                              rate
                              comment
                              reuse



                      Woensdag 24 juni 2009
Use Cases
   Show all Contribution Tags of
    a user ordered by Tag Equity
    (Social value of a tag)
      Objective: Show a users
       expertise based on her/his
       overall contribution

   Show all Contributions from user
    ordered by Information Equity
    (Social value of an information)
      Objective: Show a users
       contributions with the
       highest social value



                                Woensdag 24 juni 2009
Tag Equity

                         TQ(Java)=30                          TQ(Java)=30
                         TQ(Ruby)=20                          TQ(Ruby)=70


Info 1          Info 2           Info 3              Info 4
IQ=10           IQ=20            IQ=30               IQ=40




         Java            Ruby
         TQ=60           TQ=60

                             Woensdag 24 juni 2009
Use Cases
   Show the top xx
    information for tag x
       Objective: List top
        contributions


   Show the top xx experts
    for tag x
       Objective: Automatically
        calculate expertise of users
        (our countries with
        expertise) based on the
        social feedback they receive
        on their contributions

                                 Woensdag 24 juni 2009
What is SunSpace ?
   A concept and                               Calculates “community
    architecture designed to                     equity” for people,
    build and nourish vibrant                    communities and content
    communities within an                        as a means to promote
    organization.                                participation
   The architecture of                         Integrates with existing
    SunSpace promotes                            knowledge bases and
    participation and nurtures                   repositories in an
    organic development of                       organization
    knowledge in                                Promotes sharing and
    communities                                  focuses on and satisfies
                                                 individual needs of
                                                 participants

                         Woensdag 24 juni 2009
What is SunSpace ?
   A concept and               Calculates “community
    architecture users to
       25'000 designed           equity” for people,
      500+ communities
    build and nourish vibrant    communities and content
    communities within an        as a means to promote
      10x growth in 6 month participation
    organization.
     Secure Enterprise Wiki Integrates with existing
    The architecture of        
    SunSpace promotes Methodology, Value System
      Architecture,              knowledge bases and
    participation and nurtures   repositories in an
      Consolidation of 5 KM sites
    organic development   of     organization
    knowledge in                Promotes sharing and
    communities                  focuses on and satisfies
                                 individual needs of
                                 participants

                      Woensdag 24 juni 2009
What is SunSpace ?
   A concept and                     Calculates “community
    architecture users to Atlassian Charlie for people,
       25'000 designed                 equity” award 2009
      500+ communities
    build and nourish vibrant The "not communitieswiki"content
                                       just another and
    communities within an
                            Award: Best usemeans to promote
                                       as a of Confluence
      10x growth in 6 month participation
    organization.
     Secure Enterprise Wiki Integrates with existing
    The architecture of          
    SunSpace promotes Methodology, Value System
      Architecture,                    knowledge bases and
    participation and nurtures         repositories in an
      Consolidation of 5 KM sites
    organic development   of           organization
    knowledge in                      Promotes sharing and
    communities                        focuses on and satisfies
                                       individual needs of
                                       participants

                        Woensdag 24 juni 2009
Who am I : MyProfile




      Woensdag 24 juni 2009
What I need: Communities




         Woensdag 24 juni 2009
Mashup: Search




    Woensdag 24 juni 2009
Announcement: Open Source CeQ
   Code :
    http://kenai.com/projects/community-equity
   Twitter:
    http://www.twitter.com/communityequity




                     Woensdag 24 juni 2009
Interested ? Please contact us ...
   peter.reiser@sun.com
   http://blogs.sun.com/peterreiser
   http://twitter.com/peterreiser




                            Woensdag 24 juni 2009

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NAF 09 presentation

  • 1. Community Equity - Value driven communities for the Enterprise Peter H. Reiser Lead Architect SunSpace & Community Equity and Sweet! http://blogs.sun.com/peterreiser Woensdag 24 juni 2009
  • 2. Agenda  How do build vibrant communities  Architecture  Methodology  ValueSystem  SunSpace  Demo Woensdag 24 juni 2009
  • 3. Web n+1 Paradigm Shifts • Web centric • People centric • Pull and push • Mash-up • Downloads & hits • Community Equity • Read-only • Read/Write • Social networking • Value driven Communities Web 2.0 Web n+1 Woensdag 24 juni 2009
  • 4. How to build vibrant communities Community 1 Community 2 Community n Any internal or external community Value System “What is in it for Me “ Methodology Active community management Architecture Scalable Enterprise Architecture Woensdag 24 juni 2009
  • 5. Architecture Community 1 Community 2 Community n Value System Methodology Architecture Woensdag 24 juni 2009
  • 6. Architecture Widgets My My MyTags Contribution My Skills MySocial MyEquity Communitie MyShare s s Web Services Federated Services (Roller) Blog Community Wiki Tagging Feed Equity Attachment (Verity) Search Forum Ontology Bookmark Social Graph Rating Security & Entitlement Services (IdM) Enterprise Store URL Attachment Tags People Groups Statistics Activities s Woensdag 24 juni 2009
  • 7. Architecture Community 1 Community 2 Community n If You Value Systemit, Will Build They Come? Methodology Architecture Woensdag 24 juni 2009
  • 8. Community Methodology Community 1 Community 2 Community n Value System Methodology Architecture Woensdag 24 juni 2009
  • 9. Community Methodology MMFI – Make Me Feel Included What is the common cause ? Do you listen to me? Do you understand me? WIIFM – What Is In it For Me Can you provide what I need any time, anywhere on any device? MMFV – Make Me Feel Valued Can I trust you? Do you trust me? Do you value me? How ? Woensdag 24 juni 2009
  • 10. Community Value System Community 1 Community 2 Community n Value System Methodology Architecture Woensdag 24 juni 2009
  • 11. Social Value / Community Equity • What is my online reputation • Who can I trust ? • Who trusts me ? Woensdag 24 juni 2009
  • 12. Community Equity CONTRIBUTION PARTICIPATION EQUITY EQUITY Attachments Rate Wiki Comment Blogs Re-use IP My Value Tags Personal SKILLS EQUITY Equity ROLE EQUITY Skills Tags Reputation Woensdag 24 juni 2009
  • 13. Information Equity Content Activities People create modify download view rate comment tag Woensdag 24 juni 2009
  • 14. Personal Equity my Community Equity Activities Me Contribution create modify tag Participation People view rate comment reuse Woensdag 24 juni 2009
  • 15. Use Cases  Show all Contribution Tags of a user ordered by Tag Equity (Social value of a tag)  Objective: Show a users expertise based on her/his overall contribution  Show all Contributions from user ordered by Information Equity (Social value of an information)  Objective: Show a users contributions with the highest social value Woensdag 24 juni 2009
  • 16. Tag Equity TQ(Java)=30 TQ(Java)=30 TQ(Ruby)=20 TQ(Ruby)=70 Info 1 Info 2 Info 3 Info 4 IQ=10 IQ=20 IQ=30 IQ=40 Java Ruby TQ=60 TQ=60 Woensdag 24 juni 2009
  • 17. Use Cases  Show the top xx information for tag x  Objective: List top contributions  Show the top xx experts for tag x  Objective: Automatically calculate expertise of users (our countries with expertise) based on the social feedback they receive on their contributions Woensdag 24 juni 2009
  • 18. What is SunSpace ?  A concept and  Calculates “community architecture designed to equity” for people, build and nourish vibrant communities and content communities within an as a means to promote organization. participation  The architecture of  Integrates with existing SunSpace promotes knowledge bases and participation and nurtures repositories in an organic development of organization knowledge in  Promotes sharing and communities focuses on and satisfies individual needs of participants Woensdag 24 juni 2009
  • 19. What is SunSpace ?  A concept and  Calculates “community architecture users to 25'000 designed equity” for people, 500+ communities build and nourish vibrant communities and content communities within an as a means to promote 10x growth in 6 month participation organization.  Secure Enterprise Wiki Integrates with existing The architecture of  SunSpace promotes Methodology, Value System Architecture, knowledge bases and participation and nurtures repositories in an Consolidation of 5 KM sites organic development of organization knowledge in  Promotes sharing and communities focuses on and satisfies individual needs of participants Woensdag 24 juni 2009
  • 20. What is SunSpace ?  A concept and  Calculates “community architecture users to Atlassian Charlie for people, 25'000 designed equity” award 2009 500+ communities build and nourish vibrant The "not communitieswiki"content just another and communities within an Award: Best usemeans to promote as a of Confluence 10x growth in 6 month participation organization.  Secure Enterprise Wiki Integrates with existing The architecture of  SunSpace promotes Methodology, Value System Architecture, knowledge bases and participation and nurtures repositories in an Consolidation of 5 KM sites organic development of organization knowledge in  Promotes sharing and communities focuses on and satisfies individual needs of participants Woensdag 24 juni 2009
  • 21. Who am I : MyProfile Woensdag 24 juni 2009
  • 22. What I need: Communities Woensdag 24 juni 2009
  • 23. Mashup: Search Woensdag 24 juni 2009
  • 24. Announcement: Open Source CeQ  Code : http://kenai.com/projects/community-equity  Twitter: http://www.twitter.com/communityequity Woensdag 24 juni 2009
  • 25. Interested ? Please contact us ...  peter.reiser@sun.com  http://blogs.sun.com/peterreiser  http://twitter.com/peterreiser Woensdag 24 juni 2009