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Faculty of Business Administration

E-business Models: Trends and Prospects in
Hungary
Online and Digital Marketing
March 6, 2013
Péter Móricz
peter.moricz@uni-corvinus.hu

Institute of Management
Dept. of Management and Control

H-1093 Budapest, Fővám tér 8.; H-1828 Budapest, PO Box 489.
Phone.: (1)4825377, (1)4825263; fax: (1)4825118
Internet: http://mgmt.uni-corvinus.hu
Business models reveal the core logic of what,
how and why are we doing
■ Business models are management tools that reveal, as an interconnected
system of elements,
– the policies and choices of the value creation (what to offer? why is it
valuable?) > value proposition model
– the network of the participating actors (forms of cooperation and
governance) > architecture model
– the sources and streams of revenues sustaining the value creation >
revenue model

E-business Models: Trends and Prospects in Hungary

Péter Móricz

2.
During the last two decades, the Internet was the
main driver of business model innovation

■ Radically improved and
creative value prop’s
(24/7/365, aggregation,
long tail, customization,
community building,
brokerage etc.)

■ New ways of
combining the roles of
the value creation &
delivery (C2C, web 2.0,
direct-to-customer etc.)

■ Ongoing experimentation with the revenue
flows (affiliate/PPC,
freemium, advertising,
subscription, dynamic
pricing, etc.)

New e-business models triggered fundamental changes in even more industries.
Online business models increasingly challange the industry status quo.
E-business Models: Trends and Prospects in Hungary

Péter Móricz

3.
Four fundamental patterns of e-business models
have specific characteristics
PORTALS
MARKETPLACES
SHOPS

UTILITIES

E-business Models: Trends and Prospects in Hungary

Péter Móricz

4.
The four fundamental e-business models have
specific ways of sustaining the value proposition
Content
sources

Portal:
content

User
(e.g. visitor)

Subscription,
advertisement

Sellers,
buyers

Marketplace:
participants

Transaction

Commission,
listing fees

Products,
services

Shop:
selection

Customer

Margin,
service fees

Infrastructure,
know-how etc.

Utility:
value-added s.

E-business
participant

Service fees,
price packages

E-business Models: Trends and Prospects in Hungary

Péter Móricz

5.
Portals
Main theme
■ Aggregation, rebundling
■ Community building

Model versions
■ Horizontal/vertical portals
(mainstream/longtail)
■ B2C/B2B portals
■ Navigators (search, link catalogs etc.)
■ Web 2.0 (blogs, social network etc.)
■ Mashups
■ Games, entertainment

Revenue streams
■
■
■
■
■

Advertising and promotion
User database yields
Paid premium content or function
Affiliate
Commerce

Trends
■
■
■
■
■

E-business Models: Trends and Prospects in Hungary

Three screens
Web 2.0
Open API
Tablets
Smartphones, location-based services

Péter Móricz

6.
Marketplaces
Main theme
■ Many to many
■ Intermediation

Model versions
■ B2B marketplaces (catalogs, auctions,
exchanges; horizontal/vertical)
■ Online malls
■ Price comparison
■ C2C auction, classifieds
■ Group buying, coupons and bonuses,
“name your own price”
■ Public e-procurement and e-auction

Revenue streams
■
■
■
■
■

Commission, PPC
Listing fee, maintenance fee
Extra services (shipment, payment)
Advertisements, highlighted items
Coupon fees

Trends
■
■
■
■

E-business Models: Trends and Prospects in Hungary

Fixed price “auctions”, B2C
Classifieds (C2C)
Coupon sites
First mover lock-in?

Péter Móricz

7.
Shops
Main theme
■ E-commerce
■ Online buyer-seller relationship

Revenue streams
■ Margin, sales revenue
■ Subscription fee
■ Cross-selling

Model versions
■
■
■
■
■
■

Classic webshops
Digital delivery webshops
Direct to consumer
Affiliate model
Private shopping clubs
B2B, e-procurement

Trends
■
■
■
■
■

E-business Models: Trends and Prospects in Hungary

From shops to malls
Large players’ plans
Straight-forward ordering methods
Recommendation engines, self-service
Consumer feedback, after-sales services

Péter Móricz

8.
Utilities
Main theme
■ Support activities
■ Standardized value creation
■ Know-how and/or economies of scale

Revenue streams
■
■
■
■

Fee based on usage/time
Off-the-shelf packages
Service fees
Commission

Model versions
■
■
■
■
■
■
■

Logistics
Payment
Ad brokerage
Consultancy, SEO
Webdesign, software
Webshop building / hosting
Hosting, ASP, SaaS

Trends
■
■
■
■

E-business Models: Trends and Prospects in Hungary

Delivery tracking
Straight-forward shipping methods
Mobile payment, NFC
Cloud computing

Péter Móricz

9.
Summary
■ Content aggregation (portals), market making (marketplaces), online
selling (shops) and related support services (utilities) are the four main
areas of e-business models
■ Unpredictable dynamics: New (?) e-business models emerge rapidly
(coupons) while others unexpectedly decline (e.g. C2C auctions);
■ Competitors are not only those with the same model but also the other ebusiness models (e.g. auction site eBay versus Craigslist classifieds)
■ Successful e-business companies have multiple stakes in different
models and consciously experiment with new models (e.g. Amazon
EC2/S3, Allegroup’s Grando.hu)
■ Extreme technology dynamics calls for continuous innovation and renewal
(e.g. QR codes, tablets, smartphones, NFC, mashups)
■ In Hungary, incumbent companies have their strength in “sense-andrespond” to the local needs (e.g. GRoby), but multinational companies are
about to enter and grab some key positions (e.g. Amazon, Tesco)
■ Global entrants may threaten local companies (e.g. iWiW-Facebook) but
also enlarge the pie by mobilizing new users
E-business Models: Trends and Prospects in Hungary

Péter Móricz

10.
Further readings
■ Rappa’s e-business models: http://digitalenterprise.org/models/models.html
■ PhD thesis on Hungarian e-business models: http://phd.lib.uni-corvinus.hu/553/
■ Amazon’s business model evolution:
http://www.slideshare.net/faberNovel/amazoncom-the-hidden-empire

■
■
■
■
■

E-commerce market research worldwide: www.emarketer.com
Online retail in Eastern Europe: http://ystats.com/en/press/release.php?id=182
E-commerce market research in Hungary: http://www.enet.hu/en/
Tesco Home Plus in South Korea: http://www.youtube.com/watch?v=fGaVFRzTTP4
Coop@home Drive-in: https://www.youtube.com/watch?v=QYKI8ZQkhbI
– Auchan Drive [French]: http://www.youtube.com/watch?v=kSdOiuleqAc

■ Amazon Locker [funny!]: https://www.youtube.com/watch?v=hXokiEofKpQ
– Deutsche Post Packstation [German]: http://www.youtube.com/watch?v=HUF3f4tvJnM

E-business Models: Trends and Prospects in Hungary

Péter Móricz

11.
Faculty of Business Administration

Business Models’ Basics

Retrospective backup

Institute of Management
Dept. of Management and Control

H-1093 Budapest, Fővám tér 8.; H-1828 Budapest, PO Box 489.
Phone.: (1)4825377, (1)4825263; fax: (1)4825118
Internet: http://mgmt.uni-corvinus.hu
Business models à la carte
Value Proposition

Architecture

Revenue Model

■ Low-cost/discount
■ Full service/
aggregation
■ Long-tail
■ Involvement/creation
■ Customization
■ Acceleration
■ Feeling
■ …

■ Vertical integration
■ Integrated
(dominated) supply
chain
■ Value constellations,
partnering
■ Community/selforganized, web 2.0
■ …

■ Cross-subsidies/free:
e.g. advertising,
freemium, donations
■ Pay-per-use: e.g.
commission, service
■ Flat rate: e.g.
subscription
■ Selling: e.g. dynamic
pricing
■ …

E-business framework models: Portals, Marketplaces, Shops, Utilities
E-business Models: Trends and Prospects in Hungary

Péter Móricz

13.
Business models: The level of analysis
Strategy

Business model

Business processes

Competition &
differentiation

Value creation as a
system: elements and
connections

Efficient and
effective
implementation
and execution

Reshaped
strategic
environment

New
e-business
models

Enabler of
process
transformation

Internet had a profound effect at each level

E-business Models: Trends and Prospects in Hungary

Péter Móricz

14.
Business model representations
1 “Case”

2 “Map”

3 “Simulator”

Type

 Narrative

 Graphic

Focus

 Qualitative
patterns of a
success or
failure story

 Mapping the inter-  Formal model of
action between
the relationship
key elements and
between elements
factors
and factors

Typical
 Recommendations,  Understanding
applications advising
& generalization
Tools
examples

 Case study
 Concept maps,
benchmarking and
value webs
role playing

E-business Models: Trends and Prospects in Hungary

 Formal

 Sensitivity test and
scenario planning
 Spreadsheets
and business
games

Péter Móricz

15.
Visualization of business model maps
Map element:
Flexibility
of application:

Mainly factors

Mainly actors

Cause and effect map

Value network map

Business Model
Generation

e3value

Fix specification
Meta-model

(Osterwalder, 2004)

Guideline
Adaptable

Competing Through
Business Models
(Casadesus-Masanell &
Ricart, 2008)

E-business Models: Trends and Prospects in Hungary

(Gordijn & Akkermans,
2001)

E-Business Model
Schematics
(Weill & Vitale, 2001)

Péter Móricz

16.

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E-business Models: Trends and Prospects in Hungary 2013

  • 1. Faculty of Business Administration E-business Models: Trends and Prospects in Hungary Online and Digital Marketing March 6, 2013 Péter Móricz peter.moricz@uni-corvinus.hu Institute of Management Dept. of Management and Control H-1093 Budapest, Fővám tér 8.; H-1828 Budapest, PO Box 489. Phone.: (1)4825377, (1)4825263; fax: (1)4825118 Internet: http://mgmt.uni-corvinus.hu
  • 2. Business models reveal the core logic of what, how and why are we doing ■ Business models are management tools that reveal, as an interconnected system of elements, – the policies and choices of the value creation (what to offer? why is it valuable?) > value proposition model – the network of the participating actors (forms of cooperation and governance) > architecture model – the sources and streams of revenues sustaining the value creation > revenue model E-business Models: Trends and Prospects in Hungary Péter Móricz 2.
  • 3. During the last two decades, the Internet was the main driver of business model innovation ■ Radically improved and creative value prop’s (24/7/365, aggregation, long tail, customization, community building, brokerage etc.) ■ New ways of combining the roles of the value creation & delivery (C2C, web 2.0, direct-to-customer etc.) ■ Ongoing experimentation with the revenue flows (affiliate/PPC, freemium, advertising, subscription, dynamic pricing, etc.) New e-business models triggered fundamental changes in even more industries. Online business models increasingly challange the industry status quo. E-business Models: Trends and Prospects in Hungary Péter Móricz 3.
  • 4. Four fundamental patterns of e-business models have specific characteristics PORTALS MARKETPLACES SHOPS UTILITIES E-business Models: Trends and Prospects in Hungary Péter Móricz 4.
  • 5. The four fundamental e-business models have specific ways of sustaining the value proposition Content sources Portal: content User (e.g. visitor) Subscription, advertisement Sellers, buyers Marketplace: participants Transaction Commission, listing fees Products, services Shop: selection Customer Margin, service fees Infrastructure, know-how etc. Utility: value-added s. E-business participant Service fees, price packages E-business Models: Trends and Prospects in Hungary Péter Móricz 5.
  • 6. Portals Main theme ■ Aggregation, rebundling ■ Community building Model versions ■ Horizontal/vertical portals (mainstream/longtail) ■ B2C/B2B portals ■ Navigators (search, link catalogs etc.) ■ Web 2.0 (blogs, social network etc.) ■ Mashups ■ Games, entertainment Revenue streams ■ ■ ■ ■ ■ Advertising and promotion User database yields Paid premium content or function Affiliate Commerce Trends ■ ■ ■ ■ ■ E-business Models: Trends and Prospects in Hungary Three screens Web 2.0 Open API Tablets Smartphones, location-based services Péter Móricz 6.
  • 7. Marketplaces Main theme ■ Many to many ■ Intermediation Model versions ■ B2B marketplaces (catalogs, auctions, exchanges; horizontal/vertical) ■ Online malls ■ Price comparison ■ C2C auction, classifieds ■ Group buying, coupons and bonuses, “name your own price” ■ Public e-procurement and e-auction Revenue streams ■ ■ ■ ■ ■ Commission, PPC Listing fee, maintenance fee Extra services (shipment, payment) Advertisements, highlighted items Coupon fees Trends ■ ■ ■ ■ E-business Models: Trends and Prospects in Hungary Fixed price “auctions”, B2C Classifieds (C2C) Coupon sites First mover lock-in? Péter Móricz 7.
  • 8. Shops Main theme ■ E-commerce ■ Online buyer-seller relationship Revenue streams ■ Margin, sales revenue ■ Subscription fee ■ Cross-selling Model versions ■ ■ ■ ■ ■ ■ Classic webshops Digital delivery webshops Direct to consumer Affiliate model Private shopping clubs B2B, e-procurement Trends ■ ■ ■ ■ ■ E-business Models: Trends and Prospects in Hungary From shops to malls Large players’ plans Straight-forward ordering methods Recommendation engines, self-service Consumer feedback, after-sales services Péter Móricz 8.
  • 9. Utilities Main theme ■ Support activities ■ Standardized value creation ■ Know-how and/or economies of scale Revenue streams ■ ■ ■ ■ Fee based on usage/time Off-the-shelf packages Service fees Commission Model versions ■ ■ ■ ■ ■ ■ ■ Logistics Payment Ad brokerage Consultancy, SEO Webdesign, software Webshop building / hosting Hosting, ASP, SaaS Trends ■ ■ ■ ■ E-business Models: Trends and Prospects in Hungary Delivery tracking Straight-forward shipping methods Mobile payment, NFC Cloud computing Péter Móricz 9.
  • 10. Summary ■ Content aggregation (portals), market making (marketplaces), online selling (shops) and related support services (utilities) are the four main areas of e-business models ■ Unpredictable dynamics: New (?) e-business models emerge rapidly (coupons) while others unexpectedly decline (e.g. C2C auctions); ■ Competitors are not only those with the same model but also the other ebusiness models (e.g. auction site eBay versus Craigslist classifieds) ■ Successful e-business companies have multiple stakes in different models and consciously experiment with new models (e.g. Amazon EC2/S3, Allegroup’s Grando.hu) ■ Extreme technology dynamics calls for continuous innovation and renewal (e.g. QR codes, tablets, smartphones, NFC, mashups) ■ In Hungary, incumbent companies have their strength in “sense-andrespond” to the local needs (e.g. GRoby), but multinational companies are about to enter and grab some key positions (e.g. Amazon, Tesco) ■ Global entrants may threaten local companies (e.g. iWiW-Facebook) but also enlarge the pie by mobilizing new users E-business Models: Trends and Prospects in Hungary Péter Móricz 10.
  • 11. Further readings ■ Rappa’s e-business models: http://digitalenterprise.org/models/models.html ■ PhD thesis on Hungarian e-business models: http://phd.lib.uni-corvinus.hu/553/ ■ Amazon’s business model evolution: http://www.slideshare.net/faberNovel/amazoncom-the-hidden-empire ■ ■ ■ ■ ■ E-commerce market research worldwide: www.emarketer.com Online retail in Eastern Europe: http://ystats.com/en/press/release.php?id=182 E-commerce market research in Hungary: http://www.enet.hu/en/ Tesco Home Plus in South Korea: http://www.youtube.com/watch?v=fGaVFRzTTP4 Coop@home Drive-in: https://www.youtube.com/watch?v=QYKI8ZQkhbI – Auchan Drive [French]: http://www.youtube.com/watch?v=kSdOiuleqAc ■ Amazon Locker [funny!]: https://www.youtube.com/watch?v=hXokiEofKpQ – Deutsche Post Packstation [German]: http://www.youtube.com/watch?v=HUF3f4tvJnM E-business Models: Trends and Prospects in Hungary Péter Móricz 11.
  • 12. Faculty of Business Administration Business Models’ Basics Retrospective backup Institute of Management Dept. of Management and Control H-1093 Budapest, Fővám tér 8.; H-1828 Budapest, PO Box 489. Phone.: (1)4825377, (1)4825263; fax: (1)4825118 Internet: http://mgmt.uni-corvinus.hu
  • 13. Business models à la carte Value Proposition Architecture Revenue Model ■ Low-cost/discount ■ Full service/ aggregation ■ Long-tail ■ Involvement/creation ■ Customization ■ Acceleration ■ Feeling ■ … ■ Vertical integration ■ Integrated (dominated) supply chain ■ Value constellations, partnering ■ Community/selforganized, web 2.0 ■ … ■ Cross-subsidies/free: e.g. advertising, freemium, donations ■ Pay-per-use: e.g. commission, service ■ Flat rate: e.g. subscription ■ Selling: e.g. dynamic pricing ■ … E-business framework models: Portals, Marketplaces, Shops, Utilities E-business Models: Trends and Prospects in Hungary Péter Móricz 13.
  • 14. Business models: The level of analysis Strategy Business model Business processes Competition & differentiation Value creation as a system: elements and connections Efficient and effective implementation and execution Reshaped strategic environment New e-business models Enabler of process transformation Internet had a profound effect at each level E-business Models: Trends and Prospects in Hungary Péter Móricz 14.
  • 15. Business model representations 1 “Case” 2 “Map” 3 “Simulator” Type  Narrative  Graphic Focus  Qualitative patterns of a success or failure story  Mapping the inter-  Formal model of action between the relationship key elements and between elements factors and factors Typical  Recommendations,  Understanding applications advising & generalization Tools examples  Case study  Concept maps, benchmarking and value webs role playing E-business Models: Trends and Prospects in Hungary  Formal  Sensitivity test and scenario planning  Spreadsheets and business games Péter Móricz 15.
  • 16. Visualization of business model maps Map element: Flexibility of application: Mainly factors Mainly actors Cause and effect map Value network map Business Model Generation e3value Fix specification Meta-model (Osterwalder, 2004) Guideline Adaptable Competing Through Business Models (Casadesus-Masanell & Ricart, 2008) E-business Models: Trends and Prospects in Hungary (Gordijn & Akkermans, 2001) E-Business Model Schematics (Weill & Vitale, 2001) Péter Móricz 16.