Lecture at the Corvinus University of Budapest, at the MSc in Marketing program. Learning outcomes: Conceptualization of e-business models and model variants. Analyzing the recent trends globally and in Hungary. Discussing how business innovations rapidly change the industry setting, either in traditional or in online.
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E-business Models: Trends and Prospects in Hungary 2013
1. Faculty of Business Administration
E-business Models: Trends and Prospects in
Hungary
Online and Digital Marketing
March 6, 2013
Péter Móricz
peter.moricz@uni-corvinus.hu
Institute of Management
Dept. of Management and Control
H-1093 Budapest, Fővám tér 8.; H-1828 Budapest, PO Box 489.
Phone.: (1)4825377, (1)4825263; fax: (1)4825118
Internet: http://mgmt.uni-corvinus.hu
2. Business models reveal the core logic of what,
how and why are we doing
■ Business models are management tools that reveal, as an interconnected
system of elements,
– the policies and choices of the value creation (what to offer? why is it
valuable?) > value proposition model
– the network of the participating actors (forms of cooperation and
governance) > architecture model
– the sources and streams of revenues sustaining the value creation >
revenue model
E-business Models: Trends and Prospects in Hungary
Péter Móricz
2.
3. During the last two decades, the Internet was the
main driver of business model innovation
■ Radically improved and
creative value prop’s
(24/7/365, aggregation,
long tail, customization,
community building,
brokerage etc.)
■ New ways of
combining the roles of
the value creation &
delivery (C2C, web 2.0,
direct-to-customer etc.)
■ Ongoing experimentation with the revenue
flows (affiliate/PPC,
freemium, advertising,
subscription, dynamic
pricing, etc.)
New e-business models triggered fundamental changes in even more industries.
Online business models increasingly challange the industry status quo.
E-business Models: Trends and Prospects in Hungary
Péter Móricz
3.
4. Four fundamental patterns of e-business models
have specific characteristics
PORTALS
MARKETPLACES
SHOPS
UTILITIES
E-business Models: Trends and Prospects in Hungary
Péter Móricz
4.
5. The four fundamental e-business models have
specific ways of sustaining the value proposition
Content
sources
Portal:
content
User
(e.g. visitor)
Subscription,
advertisement
Sellers,
buyers
Marketplace:
participants
Transaction
Commission,
listing fees
Products,
services
Shop:
selection
Customer
Margin,
service fees
Infrastructure,
know-how etc.
Utility:
value-added s.
E-business
participant
Service fees,
price packages
E-business Models: Trends and Prospects in Hungary
Péter Móricz
5.
6. Portals
Main theme
■ Aggregation, rebundling
■ Community building
Model versions
■ Horizontal/vertical portals
(mainstream/longtail)
■ B2C/B2B portals
■ Navigators (search, link catalogs etc.)
■ Web 2.0 (blogs, social network etc.)
■ Mashups
■ Games, entertainment
Revenue streams
■
■
■
■
■
Advertising and promotion
User database yields
Paid premium content or function
Affiliate
Commerce
Trends
■
■
■
■
■
E-business Models: Trends and Prospects in Hungary
Three screens
Web 2.0
Open API
Tablets
Smartphones, location-based services
Péter Móricz
6.
7. Marketplaces
Main theme
■ Many to many
■ Intermediation
Model versions
■ B2B marketplaces (catalogs, auctions,
exchanges; horizontal/vertical)
■ Online malls
■ Price comparison
■ C2C auction, classifieds
■ Group buying, coupons and bonuses,
“name your own price”
■ Public e-procurement and e-auction
Revenue streams
■
■
■
■
■
Commission, PPC
Listing fee, maintenance fee
Extra services (shipment, payment)
Advertisements, highlighted items
Coupon fees
Trends
■
■
■
■
E-business Models: Trends and Prospects in Hungary
Fixed price “auctions”, B2C
Classifieds (C2C)
Coupon sites
First mover lock-in?
Péter Móricz
7.
8. Shops
Main theme
■ E-commerce
■ Online buyer-seller relationship
Revenue streams
■ Margin, sales revenue
■ Subscription fee
■ Cross-selling
Model versions
■
■
■
■
■
■
Classic webshops
Digital delivery webshops
Direct to consumer
Affiliate model
Private shopping clubs
B2B, e-procurement
Trends
■
■
■
■
■
E-business Models: Trends and Prospects in Hungary
From shops to malls
Large players’ plans
Straight-forward ordering methods
Recommendation engines, self-service
Consumer feedback, after-sales services
Péter Móricz
8.
9. Utilities
Main theme
■ Support activities
■ Standardized value creation
■ Know-how and/or economies of scale
Revenue streams
■
■
■
■
Fee based on usage/time
Off-the-shelf packages
Service fees
Commission
Model versions
■
■
■
■
■
■
■
Logistics
Payment
Ad brokerage
Consultancy, SEO
Webdesign, software
Webshop building / hosting
Hosting, ASP, SaaS
Trends
■
■
■
■
E-business Models: Trends and Prospects in Hungary
Delivery tracking
Straight-forward shipping methods
Mobile payment, NFC
Cloud computing
Péter Móricz
9.
10. Summary
■ Content aggregation (portals), market making (marketplaces), online
selling (shops) and related support services (utilities) are the four main
areas of e-business models
■ Unpredictable dynamics: New (?) e-business models emerge rapidly
(coupons) while others unexpectedly decline (e.g. C2C auctions);
■ Competitors are not only those with the same model but also the other ebusiness models (e.g. auction site eBay versus Craigslist classifieds)
■ Successful e-business companies have multiple stakes in different
models and consciously experiment with new models (e.g. Amazon
EC2/S3, Allegroup’s Grando.hu)
■ Extreme technology dynamics calls for continuous innovation and renewal
(e.g. QR codes, tablets, smartphones, NFC, mashups)
■ In Hungary, incumbent companies have their strength in “sense-andrespond” to the local needs (e.g. GRoby), but multinational companies are
about to enter and grab some key positions (e.g. Amazon, Tesco)
■ Global entrants may threaten local companies (e.g. iWiW-Facebook) but
also enlarge the pie by mobilizing new users
E-business Models: Trends and Prospects in Hungary
Péter Móricz
10.
11. Further readings
■ Rappa’s e-business models: http://digitalenterprise.org/models/models.html
■ PhD thesis on Hungarian e-business models: http://phd.lib.uni-corvinus.hu/553/
■ Amazon’s business model evolution:
http://www.slideshare.net/faberNovel/amazoncom-the-hidden-empire
■
■
■
■
■
E-commerce market research worldwide: www.emarketer.com
Online retail in Eastern Europe: http://ystats.com/en/press/release.php?id=182
E-commerce market research in Hungary: http://www.enet.hu/en/
Tesco Home Plus in South Korea: http://www.youtube.com/watch?v=fGaVFRzTTP4
Coop@home Drive-in: https://www.youtube.com/watch?v=QYKI8ZQkhbI
– Auchan Drive [French]: http://www.youtube.com/watch?v=kSdOiuleqAc
■ Amazon Locker [funny!]: https://www.youtube.com/watch?v=hXokiEofKpQ
– Deutsche Post Packstation [German]: http://www.youtube.com/watch?v=HUF3f4tvJnM
E-business Models: Trends and Prospects in Hungary
Péter Móricz
11.
12. Faculty of Business Administration
Business Models’ Basics
Retrospective backup
Institute of Management
Dept. of Management and Control
H-1093 Budapest, Fővám tér 8.; H-1828 Budapest, PO Box 489.
Phone.: (1)4825377, (1)4825263; fax: (1)4825118
Internet: http://mgmt.uni-corvinus.hu
13. Business models à la carte
Value Proposition
Architecture
Revenue Model
■ Low-cost/discount
■ Full service/
aggregation
■ Long-tail
■ Involvement/creation
■ Customization
■ Acceleration
■ Feeling
■ …
■ Vertical integration
■ Integrated
(dominated) supply
chain
■ Value constellations,
partnering
■ Community/selforganized, web 2.0
■ …
■ Cross-subsidies/free:
e.g. advertising,
freemium, donations
■ Pay-per-use: e.g.
commission, service
■ Flat rate: e.g.
subscription
■ Selling: e.g. dynamic
pricing
■ …
E-business framework models: Portals, Marketplaces, Shops, Utilities
E-business Models: Trends and Prospects in Hungary
Péter Móricz
13.
14. Business models: The level of analysis
Strategy
Business model
Business processes
Competition &
differentiation
Value creation as a
system: elements and
connections
Efficient and
effective
implementation
and execution
Reshaped
strategic
environment
New
e-business
models
Enabler of
process
transformation
Internet had a profound effect at each level
E-business Models: Trends and Prospects in Hungary
Péter Móricz
14.
15. Business model representations
1 “Case”
2 “Map”
3 “Simulator”
Type
Narrative
Graphic
Focus
Qualitative
patterns of a
success or
failure story
Mapping the inter- Formal model of
action between
the relationship
key elements and
between elements
factors
and factors
Typical
Recommendations, Understanding
applications advising
& generalization
Tools
examples
Case study
Concept maps,
benchmarking and
value webs
role playing
E-business Models: Trends and Prospects in Hungary
Formal
Sensitivity test and
scenario planning
Spreadsheets
and business
games
Péter Móricz
15.
16. Visualization of business model maps
Map element:
Flexibility
of application:
Mainly factors
Mainly actors
Cause and effect map
Value network map
Business Model
Generation
e3value
Fix specification
Meta-model
(Osterwalder, 2004)
Guideline
Adaptable
Competing Through
Business Models
(Casadesus-Masanell &
Ricart, 2008)
E-business Models: Trends and Prospects in Hungary
(Gordijn & Akkermans,
2001)
E-Business Model
Schematics
(Weill & Vitale, 2001)
Péter Móricz
16.