1. Change Management Plan
A multidisciplinary approach will be utilized as we undertake the change management
approach at Xxxxxx. This plan will entail strategic, behavioral, attitudinal, cultural,
organizational and technical components. The goal of this plan is to provide a broad
conceptual framework in which change will occur. To Xxxxxx’s credit, the workforce has
been surveyed to provide a hint of the cultural readiness of the organization to pursue
such changes. In addition to what has already been accomplished, this office suggests
a more focused approach be taken in measuring the specific issues related to Project
Sirius. Pulse surveys may be appropriate 90 days before we go live.
Change Mgmt. Process
12/12/2005
Phase 1 DRAFT
Results
Cultural Survey Action Plan
Action Plan
Results
Interviews Action Plan
Action Plan
Results
Action Plan
Blue Printing Action Plan
Results
Action Plan
Survey Tools Action Plan

2. Change Management will be driven by the data generated by the four data streams and
will be consolidated into one master plan. The plan developed after blueprinting will
have defined activities, defined activities, and a suspense date for completion. It will be
an auditable document.
Change Mgmt. Process
12/12/2005
Phase 1 DRAFT 2
Cultural Survey Survey Tools
Interviews Blue Printing
RESULTS
Action
Plans

3. Sirius Team Training
Training will be driven primarily by user demand. However, a certain aspect will be
driven by the change management function. It is also understood that the hard skills
training is done by a third party. During the interview, it was suggested that internal
resources also be involved in the training process (super users). During blueprinting, the
team training will be the main focus. Areas that will be utilized are:
1) Team Leader Training -- January
2) Stages Of Team Development -- January
Forming
Storming
Norming
Performing
3) Qualities Of High Performing Team -- January
Purpose
Empowerment
Relationship and Communication
Flexibility
Optimal Productivity
Recognition
Morale
4) Interaction Hand Off “Hands-off Between Teams” – February
5) Six Personal Commitments (Jack Skeen) – March
6) March Team Functioning Audits -- March
Team functioning audits will be conducted in the month of March to reinforce
the January training. It stands to reason that a dysfunctional team will not
secure positive results Project Sirius.
7) 360’s – March
Whenever possible, it is best to break this training down by team. The
exception is the hands-off training. Here it will be beneficial to have teams
which are mutually dependent work together. This list is not inclusive. Other
courses will be offered now and in the future.

4. The basic model for change management will be developed in conjunction with the
team leader.

5. Change Forms
Form 1 will be utilized for any significant change that develops out of the blueprinting
process.
Form 2 will be utilized to define the agreed upon action plan for said change(s).

6. Blueprinting Change Form
Team _____________________
Written By _________________
Approved By _______________
Current State
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Proposed State
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Date change will occur: __/__/__ Number of Employees Impacted _______
Impact Level ____ H ____ M ____ #______________ Form 1

7. Sirius Change Action Form
Change:
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
ACTION RESPONSIBLE DATE TO BE DONE
COMPLETED
______________________________ ______________________ ___________ ______
______________________________
______________________________ ______________________ ___________ ______
______________________________
______________________________ ______________________ ___________ ______
______________________________
______________________________ ______________________ ___________ ______
______________________________
______________________________ ______________________ ___________ ______
______________________________
Signatures:
_______________________________ _______________________________
Teams Leader O.D. Director
_______________________________
Communication Specialist Form 2

8. Post Blueprinting Change Management
Action Plan
Within 15 days of blueprinting, a comprehensive and specific change management
action plan will be developed to address all aspects of the change management plan
including:
Change readiness
•
Organizational Design
•
Communication
•
Training
•
Project Team Development
•
Leadership Alignment
•
Interviews
(Leadership Alignment)
In the month of December, nine interviews were conducted with top management
personnel regarding their perceptions as to the willingness of their organization to
handle the SAP implantation and the requisite changes that it will entail. The response
was very positive with top management giving their full support to this project. I would
recommend that a random selection of mid-level managers be interviewed utilizing the
same instrument to determine their willingness to support and be a change agent in the
BPR process. This will be done in the months of February and March.
Communication
Shareholders Tools To Be Used
1. Team 1. GKN (Project site, forums, Medical
2. Top management weekly update)
3. Operations and extended management 2. E-mails
3. Quarterly publications
team management
4. Employee meetings (Quarterly, five-
4. Subject Matter Experts (SMEs)
- Welcome letter from Forrest minute)
- Satchel
- Certificate of Appreciation
- Personnel file memo
5. Super users
6. End users
7. Overall employee population

9. General Communication
Action Responsible When
Extended Leadership Meeting Communications Manager January 2006,
November 2006
Telescope Newsletter Communications Manager January 2006, April
2006, July 2006,
October 2006
All-Employee Meetings Communications Manager February 2006, May
2006, August 2006,
November 2006
Medical Weekly Update Articles Communications Manager Weekly
GKN Postings (periodic updates) Communications Manager As needed
5 Minute Meeting Points Communications Manager June 2006 – as
needed
Promotion of Literacy and EAP Programs June 2006 – 2007
Management and Team-Specific Communication
Action Responsible When
Update to FW Staff Project Leader Monthly
Project Status Deck Sent With
Management Update
as needed
France Works Council Communication April 2006
Germany Works Council Communication July 2006
Blueprint Kickoff January 2006
Team Lead Calls February 2006 – 2007;
Weekly – Tuesdays
8:30 a.m. EST
Monthly Meetings February 2006 – 2007
Project Email Box February 2006 -- 2007
Project Newsletter January 2006, March
2006, May 2006, July
2006, September
2006, November 2006
– 2007
Change Readiness Assessment May 2006, December
2006
Super-User Communication Workshop April 2006, November
2006
Pulse Surveys, Focus Groups As needed
Develop SME “Kits” January 2006
Pulse Survey on Blueprint Communications March 2006

10. Training
Key Components - Third Party
Subject Matter Experts (SMEs)
1. Orientations
2. Exit Survey
Super Users
1. Train the trainer
Learning objectives at start of each class
2.
Competency exams
3.
Class evaluation
4.
Post-class homework
5.
6. Cheat sheets
Appreciation and celebration
7.
End Users
Learning objectives at start of each class
1.
Competency exams
2.
Class evaluation
3.
Post-class homework
4.
Go-live Celebrations
Post Go-Live Training Review
Thirty days after we go live, a comprehensive review will be conducted as to what went
well and what did not. An action plan will be developed to address all unresolved issues
or modifications that should be made.