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February 17 – 19, 2010
                                                                                                     Arlington, VA
                                                                      Recruit and Retain Returning Veterans to
                                                                                         Your Vacant Positions




   Veteran Reintegration
   into the Workforce
   Identify Best Practices in Assisting Veterans
   with a Successful Transition from Military to Civilian Life

   You Will Learn to:

   Develop an Effective Job Training Program for Returning Veterans
   Equip your office with the tools necessary to train veterans returning to the civilian workforce

   Create a Strategic Plan for Your Veteran Reintegration Strategy
   Align your veteran reintegration workforce strategy with long term reachable goals

   Assist Disabled Veterans with Employment
   Learn how to work with veterans and employers to provide equal job placement opportunities for
   those with service-connected disabilities

   Utilize One-Stop Career Center Approaches to Reintegration
   Properly screen veterans to ensure the right candidates are selected for interviews




In Association with:                                            Make the Most of One-Stop Career
                                                                          Center Veteran Services
                                                                            www.PerformanceInstitute.org/Veterans
Who
Veteran Reintegration into the Workforce

   Should                               Pre-Conference Workshop
   Attend:                              FEBRUARY 17, 2010

   •   State and Local Workforce        Pre-Conference Workshops are hands-on, interactive sessions with specially designed
       Agencies                         exercises and projects that have immediate application. With this half day application
                                        session, you will enhance your training experience by establishing a reference point
   •   Human Resource Directors         of knowledge, language and methodologies for the rest of the event. This workshop
   •   Directors of Workforce           will update and review veteran benefits and help improve your expertise and gain
       Planning                         knowledge of practical tools to implement from field experts. Enrollment space is
                                        limited, so register today to reserve your seat.
   •   One-Stop Administrators
       and Operational Staff

   •   Job Corps Center Directors
                                        11:30
   •   Directors of Organizational      Workshop Registration
       Development and Career
       Administration
                                        12:00
   •   Workforce Investment Program     Update and Review Course on Veteran Benefits
       Managers and Coordinators
                                        The Federal Government works diligently to provide resources, services, and benefits
                                        to military veterans to ensure a smooth transition into civilian life after their term of duty
   Top Five                             has ended. As an organization serving veterans, it’s important to remain informed of
                                        changes, modifications, and additions to veteran benefits in order to best aid in the
   Reasons to                           reintegration process. During this workshop, you will:

   Attend:                                • Receive a refresher course on the various benefits offered to veterans and how
                                            they can obtain those benefits
   1. Learn how to better
                                          • Hear an update on Federal initiatives to improve workforce reintegration
      serve veterans in the
      reintegration process               • Identify resources available to your organization to improve the quality of service
                                            offered to veterans
   2. Assist veterans in
      overcoming the mental
                                        4:00
      and physical challenges of
      active duty                       Workshop Adjourns

   3. Prepare veterans to find
      job success and stability
      through vocational
      rehabilitation
                                        “Great energy, appropriate
   4. Educate employers on the
      value of hiring veterans           examples that were transferable.”
   5. Enable veterans to
      confidently integrate into        BRIAN HOUGHTON, TALENT MANAGEMENT ANALYST, 3M
      the civilian workforce




www.PerformanceInstitute.org/Veterans
Veteran Reintegration into the Workforce

Day One
February 18, 2010

   8:30
   Conference Registration and Continental Breakfast


   9:00
   Keynote Address: Transition Assistance into Civilian Life
   For any soldier returning from duty, the transition from military to civilian life can be challenging. By providing
   veterans the opportunity to develop skills that will enhance their academic, social and professional success, you
   can ensure a smooth and successful transition into the civilian workforce. During this Keynote Address, you will
   learn to:
     • Recognize the fundamentals of transitioning from a military job to a civilian job
     • Identify the possible challenges for soldiers entering into the workforce
     • Understand how the current economic situation affects veterans



   10:00                                                            11:15
   Break and Refreshments                                           Utilize Employment Resources to Actively Seek
                                                                    Returning Veterans
   10:15                                                              • Discuss the resources that are available for
                                                                        organizations to assist in the hiring of returning veterans
   Create and Execute a Strategic Plan for
   Your Short-Term and Long-Term Veteran                              • Use current best practices and disability management
   Reintegration Strategy                                               to help address the needs of veterans during their
                                                                        reintegration back into civilian positions
     • Create a strategic plan for the organization, dividing
                                                                      • Discuss a lost of potential red flags that may indicate an
       workforce goals into short-term and long-term initiatives
                                                                        individual is struggling with reintegration
     • Identify the strategies, goals and demonstrated results
       that you want to outline
                                                                    12:15
     • Develop unique ways to align your veteran reintegration
       workforce strategy with long term reachable goals            Lunch Break




    “ Very useful information from knowledgeable
      and experienced speakers.”
    CARMEN ORTIZ, HUMAN RESOURCES SPECIALIST, DEPARTMENT OF TREASURY




                                                                                                  www.PerformanceInstitute.org/Veterans
Veteran Reintegration into the Workforce

Day One                              (continued)
February 18, 2010

     1:15                                                             3:30
     Develop Skill Training Programs to Manage                        Enable Veterans with Disabilities
     the Veteran Workforce                                              • Enable veterans with service-connected disabilities
        • Use continued education programs and mentoring to               to become employable, and obtain and maintain
          find workers interested and develop their skill sets             suitable employment
        • Identify and provide valuable incentives to keep              • Address the unique and specific needs of veterans with
          talented veterans at your organization                          service-connected disabilities in order to help them
        • Implement career ladders to promote qualified                    transition to civilian life
          employees and fill critical positions in your organization     • Identify benefit packages that rehabilitate veterans by
                                                                          focusing on their strengths while remaining mindful of
     Allen Bergeron                                                       their wounds
     Veterans Consultant
     City of Austin Human Resources Department
                                                                      4:30
     2:15                                                             Day One Adjourns
     Break and Refreshments


     2:30
     Properly Translate Military Talent into Civilian Skills
        • Clearly identify the person’s talents, skills and what
          motivates them
        • Encourage development of skills regarding information
          gathering and problem-solving through employment training
        • Create an environment in which veterans can feel
          comfortable enough to seek support due to transitional
          troubles or issues associated with military duty

     Matthew J. Cary
     National President, Veterans and Military Families
     for Progress




     “ I loved hearing what other organizations are
       doing to attract talent- great conference!”
     KIM KOSTEK, U.S. ARMY




www.PerformanceInstitute.org/Veterans
Veteran Reintegration into the Workforce

Day Two
February 19, 2010

   8:30                                                             11:15
   Conference Registration and Continental Breakfast                Understand the Veterans’ Workforce
                                                                    Investment Program (VWIP)
   9:00                                                               • Identify how VWIP funding aids veterans
   Reintegrate Veterans into the Workforce                            • Learn which organizations are eligible for VWIP
   through Vocational Rehabilitation                                    funding and how to obtain funding if currently ineligible
                                                                      • Recognize the program features and activities required
   The training and skills a soldier learns while in the military
                                                                        for a competitively funded VWIP program
   can prove to be valuable and effective in many civilian
   vocations. When those skills are harnessed and developed,        Bob Simpson
   a veteran can successful find placement in a stable job           Maryland Workforce Promise, Way Station Inc.
   situation. During this Keynote Address, you will learn to:
     • Access employment and training services veterans need        12:15
       to re-enter the labor force                                  Lunch Break
     • Institute vocational assessments to assist in vocational
       job placement decisions                                      1:15
     • Make connections between military skills and                 Retain Veterans Integrated Into the Workforce
       appropriate civilian jobs
                                                                      • Create follow-up programs to keep track of veterans
                                                                        currently in the workplace
   10:00
                                                                      • Identify opportunities for veterans to improve skills and
   Break and Refreshments                                               advance in the civilian workforce
                                                                      • Remain up-to-date with the VA’s retention programs to
   10:15                                                                keep veterans informed
   Reintegration Assistance for Homeless Veterans
                                                                    2:15
     • Harness productive life skills to aid homeless veterans in
       work readiness                                               Break and Refreshments
     • Recognize resources and requirements determined by the
       HVRP (homeless veterans reintegration program)
     • Identify funding opportunities for your organization and
       ways to obtain funding specifically for homeless veterans

   Bob Simpson
   Maryland Workforce Promise, Way Station Inc.




                                                                                                  www.PerformanceInstitute.org/Veterans
Sponsorship
Veteran Reintegration into the Workforce
  Opportunities
                                        Day Two                              (continued)
  As a conference and training           February 19, 2010
  provider, The Performance
  Institute is an expert in
                                        2:30
  bringing together leaders
                                        Engage Veterans in the Reintegration Process
  to share and discuss best
  practices and innovations. We           • Create a sense empowerment in veterans to want to return to the civil workforce
  connect decision-makers with            • Develop ways to encourage veterans to actively participate in the
  respected solution providers.             reintegration process
                                          • Maintain a positive outlook on reintegration despite a down economy
  The Institute offers four different
  pre-designed sponsorship              3:30
  packages:                             The One-Stop Career Center Approach
  • Event Co-Sponsor
                                        to Reintegration
                                          • Align your one-stop to provide employers with access to the veteran labor pool
  • Session Sponsor
                                          • Recruit, screen, and refer veterans ranging from entry-level workers to highly skilled
  • Luncheon Sponsor                        professionals
  • Exhibit Booth Sponsor                 • Screen veterans to ensure the right workers with the right skills are selected for
                                            interviews

  For more information on
  sponsorships or to get                4:30
  started, contact Meredith             Day Two Adjourns
  Mason at 202-739-9707
  or Meredith.Mason@
  PerformanceInstitute.org




                                                                         “ A wealth of
                                                                           information from
                                                                           this conference!”
                                                                                conferen
                                                                         BARBARA WILLIS, MANAGEMEN ANALYST
                                                                                         MANAGEMENT
                                                                         ENVIRONMENTAL PROTECTION AGENCY




www.PerformanceInstitute.org/Veterans
                                 rans
Veteran Reintegration into the Workforce

Logistics & Registration
Venue & Hotel
Veteran Reintegration into the Workforce will be held at The Performance Institute                                                REGISTRATION
Conference Center in Arlington, VA, just one block east of the Courthouse Metro
stop on the Orange Line. A public parking garage is located just inside of the                                                    1. ONLINE at PerformanceInstitute.org/Veterans
building for $10/day.
                                                                                                                                  2. VIA FAX to 866-234-0680
The Performance Institute Conference Center
        1515 N. Courthouse Road, Sixth Floor                                                                                      3. VIA PHONE to 877-992-9521
        Arlington, VA 22201                                                                                                       4. VIA MAIL to
        877-992-9521 | www.PerformanceInstitute.org
                                                                                                                                         The Performance Institute Corporate Headquarters
A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard                                                          805 15th Street, NW, 3rd Floor
by Marriott at the prevailing rate of $209 until January 17, 2010. Please call the
hotel directly and reference code “Veteran Reintegration” when making reservations                                                       Washington, DC 20005
to get the discounted rate. The hotel is conveniently located three blocks from the
Rosslyn Metro station. Please ask the hotel about a complimentary shuttle that is                                                    Yes! Register me for Veteran Reintegration into the Workforce
also available for your convenience.                                                                                                 Yes! Please add the Pre-Conference Workshop
                                                                                                                                     Please call me. I am interested in a special group discount for my team
Arlington Rosslyn Courtyard by Marriott
        1533 Clarendon Blvd.
        Arlington, VA 22209
        703-528-2222                                                                                                              Name                                         Title
        www.CourtyardArlingtonRosslyn.com


Tuition & Group Discounts:                                                                                                        Office                                        Organization

The tuition rate for attending the Veteran Reintegration into the Workforce is as follows:

  Offerings                            Early Bird Rate*                        Regular Rate                                       Address
  Conference                           $699                                    $799
  Pre-Conference                       –                                       $299
  Workshop                                                                                                                        City                                         State                   Zip



*For the early bird rate, register by November 25, 2009.                                                                          Telephone                                    Fax
For information about group discounts, please contact Melvin Hall at
202-739-9630 or Melvin.Hall@PerformanceInstitute.org

                                                                                                                                  Email

CANCELLATION POLICY                                               form provided upon your arrival. Should you feel dissatisfied
                                                                  with your learning experience and wish to request a credit      Payment Information
For live events: The Performance Institute will provide a full    or refund, please submit it in writing no later than 10
refund less $399 administration fee for cancellations four        business days after the end of the training to:                    Training Form/Purchase Order                  Check (accepted by mail only)
weeks before the event. If cancellation occurs within two
weeks prior to conference start date, no refund will be
                                                                                                                                     Credit Card
                                                                  Corporate Headquarters:
issued. Registrants who fail to attend and do not cancel
prior to the event will be charged the entire registration fee.   The Performance Institute
                                                                  805 15th Street, NW – 3rd Floor
For webinars: The Performance Institute will provide a
                                                                  Washington, DC 20005
full refund less $50 administrative fee for cancellations                                                                         Credit Card Number                                       Expiration Date
four weeks before the event. If cancellation occurs within
                                                                  Note: As speakers are confirmed six months before the
two weeks prior to conference start date, no refund will
                                                                  event, some speaker changes or topic changes may occur
be issued. Registrants who fail to attend and do not
                                                                  in the program. The Performance Institute is not responsible
cancel prior to the meeting will be charged the entire
                                                                  for speaker changes, but will work to ensure a comparable
registration fee.                                                                                                                 Name on Card
                                                                  speaker is located to participate in the program.
All the cancellation requests need to be made online.
                                                                  If for any reason The Performance Institute decides to
Your confirmation email contains links to modify or cancel
                                                                  cancel this conference, The Performance Institute accepts
registrations. Please note that the cancellation is not final
                                                                  no responsibility for covering airfare, hotel or other costs
until you receive a written confirmation.
                                                                  incurred by registrants, including delegates, sponsors          Billing Zip Code                                         3 Digit Card verification #
                                                                  and guests.
Payment must be secured prior to the conference. If payment
is not received by the conference start date, a method of
                                                                  DISCOUNTS
payment must be presented at the time of registration in
order to guarantee your participation at the event.               •All ‘Early Bird’ Discounts must require payment at time of     Please make checks payable to: The Performance Institute Priority Code: W235-WEB
                                                                  registration and before the cut-off date in order to receive
QUALITY ASSURANCE
                                                                  any discount.
                                                                  •Any discounts offered whether by The Performance Institute
The Performance Institute strives to provide you with the most
                                                                  (including team discounts) must also require payment at the
productive and effective educational experience possible. If
                                                                  time of registration.
after completing the course you feel there is some way we
                                                                  •All discount offers cannot be combined with any other offer.
can improve, please write your comments on the evaluation
                                                                  •Discounts cannot be applied retroactively
                                                                                                                                                                       www.PerformanceInstitute.org/Veterans
About the
                          Performance Institute
                          Called “the leading think tank in performance measurement for government” on OMB’s
                          ExpectMore.gov, The Performance Institute has been a leader in Performance Management
                          training and policy since the 2000 administration transition. As part of the Government
                          Performance Coalition, a group of good government organizations, the Institute worked in 2000
                          to deliver recommendations to the then new administration on what would become the President’s
                          Management Agenda.


                          In 2009, the Institute is leading Innovations in Government: From Transition to Transformation,
                          or InnoGOV.org, a collection of forums, research and recommendations to bring insight and
                          transformation to the federal government. The goal of InnoGOV.org is to centralize the importance
                          of performance, accountability and transparency in government and to disseminate the leading
                          best practices to government managers.


                          The Performance Institute has published several research reports regarding performance management
                          initiatives and trains over 10,000 government managers per year on performance-based topics.
                          Dedicated to improving citizen services and taxpayer transparency, the Institute uses a best-practices
                          foundation to deliver the most effective and tested methodologies for improving performance.




805 15th Street, NW – 3rd Floor
Washington, DC 20005
PerformanceInstitute.org

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W235

  • 1. February 17 – 19, 2010 Arlington, VA Recruit and Retain Returning Veterans to Your Vacant Positions Veteran Reintegration into the Workforce Identify Best Practices in Assisting Veterans with a Successful Transition from Military to Civilian Life You Will Learn to: Develop an Effective Job Training Program for Returning Veterans Equip your office with the tools necessary to train veterans returning to the civilian workforce Create a Strategic Plan for Your Veteran Reintegration Strategy Align your veteran reintegration workforce strategy with long term reachable goals Assist Disabled Veterans with Employment Learn how to work with veterans and employers to provide equal job placement opportunities for those with service-connected disabilities Utilize One-Stop Career Center Approaches to Reintegration Properly screen veterans to ensure the right candidates are selected for interviews In Association with: Make the Most of One-Stop Career Center Veteran Services www.PerformanceInstitute.org/Veterans
  • 2. Who Veteran Reintegration into the Workforce Should Pre-Conference Workshop Attend: FEBRUARY 17, 2010 • State and Local Workforce Pre-Conference Workshops are hands-on, interactive sessions with specially designed Agencies exercises and projects that have immediate application. With this half day application session, you will enhance your training experience by establishing a reference point • Human Resource Directors of knowledge, language and methodologies for the rest of the event. This workshop • Directors of Workforce will update and review veteran benefits and help improve your expertise and gain Planning knowledge of practical tools to implement from field experts. Enrollment space is limited, so register today to reserve your seat. • One-Stop Administrators and Operational Staff • Job Corps Center Directors 11:30 • Directors of Organizational Workshop Registration Development and Career Administration 12:00 • Workforce Investment Program Update and Review Course on Veteran Benefits Managers and Coordinators The Federal Government works diligently to provide resources, services, and benefits to military veterans to ensure a smooth transition into civilian life after their term of duty Top Five has ended. As an organization serving veterans, it’s important to remain informed of changes, modifications, and additions to veteran benefits in order to best aid in the Reasons to reintegration process. During this workshop, you will: Attend: • Receive a refresher course on the various benefits offered to veterans and how they can obtain those benefits 1. Learn how to better • Hear an update on Federal initiatives to improve workforce reintegration serve veterans in the reintegration process • Identify resources available to your organization to improve the quality of service offered to veterans 2. Assist veterans in overcoming the mental 4:00 and physical challenges of active duty Workshop Adjourns 3. Prepare veterans to find job success and stability through vocational rehabilitation “Great energy, appropriate 4. Educate employers on the value of hiring veterans examples that were transferable.” 5. Enable veterans to confidently integrate into BRIAN HOUGHTON, TALENT MANAGEMENT ANALYST, 3M the civilian workforce www.PerformanceInstitute.org/Veterans
  • 3. Veteran Reintegration into the Workforce Day One February 18, 2010 8:30 Conference Registration and Continental Breakfast 9:00 Keynote Address: Transition Assistance into Civilian Life For any soldier returning from duty, the transition from military to civilian life can be challenging. By providing veterans the opportunity to develop skills that will enhance their academic, social and professional success, you can ensure a smooth and successful transition into the civilian workforce. During this Keynote Address, you will learn to: • Recognize the fundamentals of transitioning from a military job to a civilian job • Identify the possible challenges for soldiers entering into the workforce • Understand how the current economic situation affects veterans 10:00 11:15 Break and Refreshments Utilize Employment Resources to Actively Seek Returning Veterans 10:15 • Discuss the resources that are available for organizations to assist in the hiring of returning veterans Create and Execute a Strategic Plan for Your Short-Term and Long-Term Veteran • Use current best practices and disability management Reintegration Strategy to help address the needs of veterans during their reintegration back into civilian positions • Create a strategic plan for the organization, dividing • Discuss a lost of potential red flags that may indicate an workforce goals into short-term and long-term initiatives individual is struggling with reintegration • Identify the strategies, goals and demonstrated results that you want to outline 12:15 • Develop unique ways to align your veteran reintegration workforce strategy with long term reachable goals Lunch Break “ Very useful information from knowledgeable and experienced speakers.” CARMEN ORTIZ, HUMAN RESOURCES SPECIALIST, DEPARTMENT OF TREASURY www.PerformanceInstitute.org/Veterans
  • 4. Veteran Reintegration into the Workforce Day One (continued) February 18, 2010 1:15 3:30 Develop Skill Training Programs to Manage Enable Veterans with Disabilities the Veteran Workforce • Enable veterans with service-connected disabilities • Use continued education programs and mentoring to to become employable, and obtain and maintain find workers interested and develop their skill sets suitable employment • Identify and provide valuable incentives to keep • Address the unique and specific needs of veterans with talented veterans at your organization service-connected disabilities in order to help them • Implement career ladders to promote qualified transition to civilian life employees and fill critical positions in your organization • Identify benefit packages that rehabilitate veterans by focusing on their strengths while remaining mindful of Allen Bergeron their wounds Veterans Consultant City of Austin Human Resources Department 4:30 2:15 Day One Adjourns Break and Refreshments 2:30 Properly Translate Military Talent into Civilian Skills • Clearly identify the person’s talents, skills and what motivates them • Encourage development of skills regarding information gathering and problem-solving through employment training • Create an environment in which veterans can feel comfortable enough to seek support due to transitional troubles or issues associated with military duty Matthew J. Cary National President, Veterans and Military Families for Progress “ I loved hearing what other organizations are doing to attract talent- great conference!” KIM KOSTEK, U.S. ARMY www.PerformanceInstitute.org/Veterans
  • 5. Veteran Reintegration into the Workforce Day Two February 19, 2010 8:30 11:15 Conference Registration and Continental Breakfast Understand the Veterans’ Workforce Investment Program (VWIP) 9:00 • Identify how VWIP funding aids veterans Reintegrate Veterans into the Workforce • Learn which organizations are eligible for VWIP through Vocational Rehabilitation funding and how to obtain funding if currently ineligible • Recognize the program features and activities required The training and skills a soldier learns while in the military for a competitively funded VWIP program can prove to be valuable and effective in many civilian vocations. When those skills are harnessed and developed, Bob Simpson a veteran can successful find placement in a stable job Maryland Workforce Promise, Way Station Inc. situation. During this Keynote Address, you will learn to: • Access employment and training services veterans need 12:15 to re-enter the labor force Lunch Break • Institute vocational assessments to assist in vocational job placement decisions 1:15 • Make connections between military skills and Retain Veterans Integrated Into the Workforce appropriate civilian jobs • Create follow-up programs to keep track of veterans currently in the workplace 10:00 • Identify opportunities for veterans to improve skills and Break and Refreshments advance in the civilian workforce • Remain up-to-date with the VA’s retention programs to 10:15 keep veterans informed Reintegration Assistance for Homeless Veterans 2:15 • Harness productive life skills to aid homeless veterans in work readiness Break and Refreshments • Recognize resources and requirements determined by the HVRP (homeless veterans reintegration program) • Identify funding opportunities for your organization and ways to obtain funding specifically for homeless veterans Bob Simpson Maryland Workforce Promise, Way Station Inc. www.PerformanceInstitute.org/Veterans
  • 6. Sponsorship Veteran Reintegration into the Workforce Opportunities Day Two (continued) As a conference and training February 19, 2010 provider, The Performance Institute is an expert in 2:30 bringing together leaders Engage Veterans in the Reintegration Process to share and discuss best practices and innovations. We • Create a sense empowerment in veterans to want to return to the civil workforce connect decision-makers with • Develop ways to encourage veterans to actively participate in the respected solution providers. reintegration process • Maintain a positive outlook on reintegration despite a down economy The Institute offers four different pre-designed sponsorship 3:30 packages: The One-Stop Career Center Approach • Event Co-Sponsor to Reintegration • Align your one-stop to provide employers with access to the veteran labor pool • Session Sponsor • Recruit, screen, and refer veterans ranging from entry-level workers to highly skilled • Luncheon Sponsor professionals • Exhibit Booth Sponsor • Screen veterans to ensure the right workers with the right skills are selected for interviews For more information on sponsorships or to get 4:30 started, contact Meredith Day Two Adjourns Mason at 202-739-9707 or Meredith.Mason@ PerformanceInstitute.org “ A wealth of information from this conference!” conferen BARBARA WILLIS, MANAGEMEN ANALYST MANAGEMENT ENVIRONMENTAL PROTECTION AGENCY www.PerformanceInstitute.org/Veterans rans
  • 7. Veteran Reintegration into the Workforce Logistics & Registration Venue & Hotel Veteran Reintegration into the Workforce will be held at The Performance Institute REGISTRATION Conference Center in Arlington, VA, just one block east of the Courthouse Metro stop on the Orange Line. A public parking garage is located just inside of the 1. ONLINE at PerformanceInstitute.org/Veterans building for $10/day. 2. VIA FAX to 866-234-0680 The Performance Institute Conference Center 1515 N. Courthouse Road, Sixth Floor 3. VIA PHONE to 877-992-9521 Arlington, VA 22201 4. VIA MAIL to 877-992-9521 | www.PerformanceInstitute.org The Performance Institute Corporate Headquarters A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard 805 15th Street, NW, 3rd Floor by Marriott at the prevailing rate of $209 until January 17, 2010. Please call the hotel directly and reference code “Veteran Reintegration” when making reservations Washington, DC 20005 to get the discounted rate. The hotel is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a complimentary shuttle that is Yes! Register me for Veteran Reintegration into the Workforce also available for your convenience. Yes! Please add the Pre-Conference Workshop Please call me. I am interested in a special group discount for my team Arlington Rosslyn Courtyard by Marriott 1533 Clarendon Blvd. Arlington, VA 22209 703-528-2222 Name Title www.CourtyardArlingtonRosslyn.com Tuition & Group Discounts: Office Organization The tuition rate for attending the Veteran Reintegration into the Workforce is as follows: Offerings Early Bird Rate* Regular Rate Address Conference $699 $799 Pre-Conference – $299 Workshop City State Zip *For the early bird rate, register by November 25, 2009. Telephone Fax For information about group discounts, please contact Melvin Hall at 202-739-9630 or Melvin.Hall@PerformanceInstitute.org Email CANCELLATION POLICY form provided upon your arrival. Should you feel dissatisfied with your learning experience and wish to request a credit Payment Information For live events: The Performance Institute will provide a full or refund, please submit it in writing no later than 10 refund less $399 administration fee for cancellations four business days after the end of the training to: Training Form/Purchase Order Check (accepted by mail only) weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be Credit Card Corporate Headquarters: issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. The Performance Institute 805 15th Street, NW – 3rd Floor For webinars: The Performance Institute will provide a Washington, DC 20005 full refund less $50 administrative fee for cancellations Credit Card Number Expiration Date four weeks before the event. If cancellation occurs within Note: As speakers are confirmed six months before the two weeks prior to conference start date, no refund will event, some speaker changes or topic changes may occur be issued. Registrants who fail to attend and do not in the program. The Performance Institute is not responsible cancel prior to the meeting will be charged the entire for speaker changes, but will work to ensure a comparable registration fee. Name on Card speaker is located to participate in the program. All the cancellation requests need to be made online. If for any reason The Performance Institute decides to Your confirmation email contains links to modify or cancel cancel this conference, The Performance Institute accepts registrations. Please note that the cancellation is not final no responsibility for covering airfare, hotel or other costs until you receive a written confirmation. incurred by registrants, including delegates, sponsors Billing Zip Code 3 Digit Card verification # and guests. Payment must be secured prior to the conference. If payment is not received by the conference start date, a method of DISCOUNTS payment must be presented at the time of registration in order to guarantee your participation at the event. •All ‘Early Bird’ Discounts must require payment at time of Please make checks payable to: The Performance Institute Priority Code: W235-WEB registration and before the cut-off date in order to receive QUALITY ASSURANCE any discount. •Any discounts offered whether by The Performance Institute The Performance Institute strives to provide you with the most (including team discounts) must also require payment at the productive and effective educational experience possible. If time of registration. after completing the course you feel there is some way we •All discount offers cannot be combined with any other offer. can improve, please write your comments on the evaluation •Discounts cannot be applied retroactively www.PerformanceInstitute.org/Veterans
  • 8. About the Performance Institute Called “the leading think tank in performance measurement for government” on OMB’s ExpectMore.gov, The Performance Institute has been a leader in Performance Management training and policy since the 2000 administration transition. As part of the Government Performance Coalition, a group of good government organizations, the Institute worked in 2000 to deliver recommendations to the then new administration on what would become the President’s Management Agenda. In 2009, the Institute is leading Innovations in Government: From Transition to Transformation, or InnoGOV.org, a collection of forums, research and recommendations to bring insight and transformation to the federal government. The goal of InnoGOV.org is to centralize the importance of performance, accountability and transparency in government and to disseminate the leading best practices to government managers. The Performance Institute has published several research reports regarding performance management initiatives and trains over 10,000 government managers per year on performance-based topics. Dedicated to improving citizen services and taxpayer transparency, the Institute uses a best-practices foundation to deliver the most effective and tested methodologies for improving performance. 805 15th Street, NW – 3rd Floor Washington, DC 20005 PerformanceInstitute.org