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B302

  • 1. Lean Six Sigma Yellow Belt Certiļ¬cation Earn up to 12 Develop and Implement Organizational Improvement CPE Credits Using Lean Six Sigma Identify, December 1ā€“2, 2009 | Arlington, VA Deļ¬ne and You Will Learn To: Integrate Lean Apply Six Sigma Tools to Solve Organizational Challenges Six Sigma Create solutions to business challenges with the help of Six Sigma tools and methodologies to Improve Understand How to Use the DMAIC Process to Improve Project and Production Program Success Understand the DMAIC process and learn how to apply this method to solve and Bottom business challenges Line Results Implement Lean and Six Sigma More Efļ¬ciently and Effectively Improve quality, reduce cycle time and achieve cost savings through strategic implementation Identify and Overcome Potential Deployment Pitfalls Recognize and conquer roadblocks in your organizational deployment strategy In Association with: www.ASMIweb.com/L6S www.ASMIweb.com/L6S 1
  • 2. For organizations to consistently improve their performance, it is critical that the people doing the work have the skills and tools necessary to apply their knowledge to the improvement process. The goal of this course is to provide professionals with techniques to continuously improve individual and team work by contributing effective solutions in problem solving projects. Yellow belt recipients will leave the workshop with the tools necessary to: Apply Support Document Work Complete learned techniques the identiļ¬cation ā€œbest practicesā€ to ensure the a work related to help make of improvement in a manner that gains of successful project improvement in opportunities will enable them to projects are the daily work of through a team be disseminated maintained your function area problem solving throughout the by collecting data, process organization applying the tools and using the problem solving process 2 www.ASMIweb.com/L6S
  • 3. Lean Six Sigma Yellow Belt Certiļ¬cation day one December 1, 2009 8:00 12:00 Workshop Registration and Continental Breakfast Lunch 9:00 1:00 Welcome Remarks and Introductions Manage the Lean Six Sigma Project Streamline Lean Six Sigma and project Introduction to Lean Six Sigma management strategies History and background of Lean and Apply measurement tools to evaluate projects Six Sigma (LSS) and objectives Outcomes of LSS Core concepts and goals of LSS 2:30 Break LSS infrastructure The DMAIC methodology 2:45 Deļ¬ne 10:30 Deļ¬ne problem Break Deļ¬ne improvement goal 10:45 Initiation of process mapping process (SIPOC) DMAIC-Pizza Service Simulation Select team Prioritizes improvement opportunities Create project plan and countermeasures Draft project charter Provides for a thorough analysis of the opportunity 3:30 Establishes a consistent approach Summary & Daily Wrap Up Enhances employee development 4:00 and motivation Day One Adjourns Implementation and Deployment Strategy Develop strategies and objectives for deployment Incorporate Six Sigma into organizational business strategy Identify key focus areas and change management processes Create ļ¬‚exibility and responsiveness in your organization who should attend: CEOs Lean Six Sigma Deployment Leaders CIOs Lean Six Sigma Champions COOs Head of Quality VP/Director of Process Improvement ā€¦ and anyone participating in Six Sigma or process improvement VP of Business/Operational Excellence Head of Operations www.ASMIweb.com/L6S 3
  • 4. day two Lean Six Sigma Yellow Belt Certiļ¬cation December 2, 2009 8:30 12:00 Continental Breakfast Lunch 9:00 1:00 Measure Focus on Projects Baseline the current process Charter Address ā€œlow-hanging fruitā€ Stakeholder analysis Conļ¬rm customer CTQs Communication plan Determine current performance baseline Process map Stratify data Cause and effect FMEA Analyze Solution matrix Gather causal data WBS/schedule Determine & validate root causes Control plan Identify a solution to combat root causes 2:30 Break 10:30 Break 2:45 10:45 Review/Questions Improve Identify countermeasures Perform cost/ beneļ¬t analysis Design improved process Develop scorecards Pizza Service Simulation Two & Control Report scorecard data Create process control plan Identify replication opportunities Develop future plans top ļ¬ve reasons to attend: Evaluate voice Dissect your Eliminate Create sound Improve the of the customer processes to non-value added metrics to quality of service techniques that achieve dramatic steps in your measure every and engage enhance customer improvements in processes and phase of the leadership to satisfaction waste reduction decrease variation improvement drive continuous to improve process improvement process 4 www.ASMIweb.com/L6S
  • 5. Lean Six Sigma Yellow Belt Certiļ¬cation In-House Training One of the more popular vehicles for accessing the ASMIā€™s process improvement education curriculum has been on-site delivery of training. On-site training allows you to tailor the course content to directly relate to your teamā€™s needs. More importantly, the Instituteā€™s on-site training and certiļ¬ cation courses draw examples from your organization and typically use a ā€œcase studyā€ project that can be used as an actual work product for your team in the future.Institute training managers stand ready to help deļ¬ ne your needs and craft a customized inhouse training program for you and your team. The following is a list of some of the areas the Council specializes in delivering on-site: Organizational Needs Assessments Lean Tool Training Lean Six Sigma Executive Overview Lean Six Sigma Champions Certiļ¬ cation Lean Six Sigma Yellow Belt Certiļ¬ cation Lean Six Sigma White Belt Certiļ¬ cation Lean Six Sigma Green Belt Certiļ¬ cation Lean Six Sigma Black Belt Certiļ¬ cation Lean Six Sigma Master Black Belt Certiļ¬ cation Rapid Improvement Event, Facilitation and Execution (Kaizen Events) Executive Level Trainings and Certiļ¬ cation For more information about in-house training and certiļ¬ cation options, please contact Jennifer Mueller at 202-739-9619 or Jennifer.Mueller@PerformanceInstitute.org. sponsorship opportunities As a conference and training provider, The American Strategic Management Institute is an expert in bringing together leaders to share and discuss best practices and innovations. We connect decision-makers with respected solution providers. ASMI offers four different pre-designed sponsorship packages: Event Co-Sponsor Session Sponsor Luncheon Sponsor Exhibit Booth Sponsor For more information on sponsorships or to get started, contact Dave Yerks at 858-866-9381 or Dave.Yerks@ASMIweb.com www.ASMIweb.com/L6S 5
  • 6. Lean Six Sigma Yellow Belt Certiļ¬cation Logistics & Registration Venue and Hotel: Tuition & Group Discounts: The Lean Six Sigma Yellow Belt Certiļ¬cation will The tuition rate for The Lean Six Sigma Yellow Belt be hosted at The Performance Instituteā€™s Training Certiļ¬cation is as follows: Center in Arlington, VA, just one block east of the Offerings Early Bird Regular Rate Courthouse stop on the Orange Line of the D.C. Metro. A public parking garage is located inside Conference $999 $1099 of the building for $10/day. Continental breakfast * For the Early Bird rate, register before and refreshments will be provided for delegates on September 22, 2009. each day. For more information on group discounts for The The Performance Institute Conference Center Lean Six Sigma Yellow Belt Certiļ¬cation please 1515 N. Courthouse Rd., Suite 600 contact Paul Rogers at 858-866-9386 or email him Arlington, VA 22201 at Paul.Rogers@ASMIweb.com. 877-992-9521 A limited number of rooms have been reserved at Cancellation Policy the Arlington Rosslyn Courtyard by Marriott at the For live events: ASMI will provide a full refund less $399 administration prevailing rate of $233.00 until November 3, 2009. fee for cancellations four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be issued. This rate is based on the Government Per Diem Registrants who fail to attend and do not cancel prior to the event will be and is subject to change. Please call the hotel charged the entire registration fee. directly and reference code ā€œYellow Beltā€ when All the cancellation requests need to be made online. Your conļ¬rmation making reservations to get the discounted rate. email contains links to modify or cancel registrations. Please note that the cancellation is not ļ¬nal until you receive a written conļ¬rmation. The hotel is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel Payment must be secured prior to the conference. If payment is not received by the conference start date, a method of payment must about a complimentary shuttle that is also available be presented at the time of registration in order to guarantee your for your convenience. participation at the event. Arlington Rosslyn Courtyard by Marriott Quality Assurance 1533 Clarendon Blvd. ASMI strives to provide you with the most productive and effective Arlington, VA 22209 educational experience possible. If after completing the course you feel there is some way we can improve, please write your comments on the Phone: 703-528-2222 / 1-800-321-2211 evaluation form provided upon your arrival. Should you feel dissatisļ¬ed www.courtyardarlingtonrosslyn.com with your learning experience and wish to request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to: ASMI: Corporate Headquarters; 805 15th Street NW, 3rd Floor; Washington, D.C. 20005 CPE Credits Note: As speakers are conļ¬rmed six months before the event, some speaker changes or topic changes may occur in the program. ASMI is not Delivery Method: Group-live responsible for speaker changes, but will work to ensure a comparable Program Level: Beginner speaker is located to participate in the program. Prerequisites: None If for any reason ASMI decides to cancel this conference, ASMI accepts no responsibility for covering airfare, hotel or other costs incurred Advanced Preparation: None by registrants, including delegates, sponsors and guests. CPE Credits: 12 The American Strategic Management Institute (ASMI) is registered with Discounts the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry ā€¢ All ā€˜Early Birdā€™ Discounts must require payment at time of registration and of CPE Sponsors. State boards of accountancy have ļ¬nal authority before the cut-off date in order to receive any discount. on the acceptance of individual courses for CPE credit. Complaints ā€¢ Any discounts offered whether by ASMI (including team discounts) must regarding sponsors may be addressed to the National Registry of also require payment at the time of registration. CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. ā€¢ All discount offers cannot be combined with any other offer. Website: www.nasba.org. ā€¢ Discounts cannot be applied retroactively 6 www.ASMIweb.com/L6S
  • 7. Lean Six Sigma Yellow Belt Certiļ¬cation Logistics & Registration to register Call Fax this Form to Visit 877-992-9522 866-234-0680 www.ASMIweb.com/L6S Registration Form Yes! Register me for The Lean Six Sigma Yellow Belt Certiļ¬cation Please call me. I am interested in a special Group Discount for my team Delegate Information Name Title Organization Dept. Address City State Zip Telephone Fax Email Payment Information Check Purchase Order / Training Form Credit Card Credit Card Number Expiration Date Veriļ¬cation no. Name on Card Billing Zip Please make checks payable to: The Performance Institute Priority Code: B302-WEB www.ASMIweb.com/L6S 7
  • 8. ASMIā€™s vision In this challenging economic landscape, organizations must develop and execute innovative strategies to survive and thrive. Performance and process improvement methodologies give managers the tools they need to run leaner, more efļ¬cient businesses. The mission of the American Strategic Management Institute (ASMI) is to connect business leaders with best-in-class practices and training to address management challenges and improve results. ASMI has grown into one of the nationā€™s most innovative training providers, combining market research and industry insight to deliver experiences and tools to inspire leaders and grow businesses. Through virtual sessions, national summits, training programs and consulting services, ASMI brings together leaders to share insights, ideas and actions to transform organizations. Areas of Focus: Performance Management: Using business analytics to drive strategy Process Improvement: Leaning processes for efļ¬ciency and quality improvement Financial Management: Budgeting and forecasting for better decision-making Project Management: Managing projects to deliver results on time, within scope and in budget Leadership Development: Building leadership skills to manage in times of change and conļ¬‚ict Services: Virtual Training Brieļ¬ngs 90-minute training sessions for the latest tools and techniques to deliver results. National Summits National events allowing business leaders to share best practices and strategies for success. Training Programs Methodology-based training modules in management competencies, offered publicly or custom-designed for your organization Consulting Services Field experts who can bring bold change to your workforce, planning processes. ASMI Corporate Headquarters 805 15th Street, NW, 3rd Floor Washington, DC 20005 Ph: 877-992-9522 Fax: 866-234-0680 www.ASMIweb.com