2. NETRAC PERFORMANCE MANAGEMENT
NEXT GENERATION PERFORMANCE
MANAGEMENT SOLUTION
In today's telecom market, networks are rapidly growing Analyze – TTI Telecom Performance Management
and becoming increasingly complex and diverse. The solution offers sophisticated analysis capabilities,
market demands that Communication Service Providers creating various kinds of Key Performance
(CSPs) implement smart and efficient Next Generation Indicators (KPI) and Key Quality Indicators (KQI).
Network infrastructure that support mobile, fixed and It supports advanced performance analysis taking
data networks. The challenge of CSPs in the world of into account late and missing Operational
convergent networks, is assuring that their customers Management (OMs).
will enjoy services without disruptions, in spite of the Detect – TTI Telecom Performance Management
increasing complexity of network technology and Solution detects performance degradation in near
architecture. real-time based on performance and xDR data,
Performance Management is both the foundation of using powerful Smart Thresholds.
service providers' assurance portfolios and a key player Present – TTI Telecom Performance Management
in customer relationship management. Based on over Solution presents the analyzed data using ready-
a decade of experience in the performance to-use, pre-scheduled and easy to customize
management business, TTI Telecom Performance reports, notifications and a valuable collection
Management Solution assures service providers of value packs. The solution also allows at-a-
improved overall quality of their services in the network, glance view of network health using a dashboard,
maximized resource utilization usage, and better network schematic views and GIS Maps.
planning of network growth. Extend – CSPs need an OSS solution to support
fast deployment of new services and
PERFORMANCE MANAGEMENT technologies and rapid changes in network
VALUE PROPOSITIONS capacity, TTI Telecom performance solution
Collect - TTI Telecom Performance Solution collects supports fast deployment of new services based
counters, logs and xDRs from multi-vendor and on TTI Telecom Implementation Tools.
multi-technology networks, service probes, and Collaborate – Integration of analysis data
external sources. Easy integration with external generated by TTI Telecom performance
systems is achieved using open and standard API management solution and data from TTI Telecom
interfaces. Fault solution improves the overall service assuring
Process – TTI Telecom Mediation supports a wide capabilities. CSPs get a better picture of network
variety of data formats, standard and proprietary. and service status by analyzing network faults
Counters are extracted from their original data together with TCAs (Threshold Crossing Alarms)
format, enriched with configuration information and by drilling-down from alerts to their originating
and prepared for analysis and reporting. KPIs and xDRS.
2 TTI TELECOM | NETRAC PERFORMANCE MANAGEMENT
3. C L I E N T A P P L I C AT I O N S
ALARM MONITORING REPORTS DASHBOARD GIS MAPS SCHEMATIC VIEWS
PERFORMANCE MANAGEMENT APPLICATION
INTERFACES
UNIFIED REPOSITORY | SECURITY || ADMINISTRATION
TR A F F I C G U A R D
SMART THRESHOLDS
NETRAC INFRASTRUCTURE
NETRAC PMM PMGEN THRESHOLD CROSSING ALARMS
(FM)
KQI/KPI GENERATION XDRS TO KQI
AGGREGATION BY TIME AND TOPOLOGY
CALL EXPERT SERVICE AVAILABILITY
ANALYSIS BY PEEK HOUR AND BUSY HOUR
ANALYZE DETAIL
RECORD (XDRS)
STANDARD API
B I - D I R E C T I O N A L A S S U R A N C E M E D I AT I O N IMPLEMENTION
NETRAC MEDIATION TOOLS
AUTO DISCOVERY | CONNECTION | COLLECTION | PROCESSING | ENRICHM E N T NETRAC STUDIO
xDRs Events Collection Commands Logs TCAs
GSM/GPRS 3G VoIP IP ATM SWITCHING SDH/PDH
NETWORK
PERFORMANCE MANAGEMENT wizard for generating ad-hoc reports. intuitive
APPLICATIONS Netrac Dashboard, GIS Maps and Schematic Views
TTI Telecom Performance Management Module (PMM) applications allow managers and users to view
is a robust, powerful, highly scalable network and network health at-a-glance
service performance management system. It collects
and analyzes performance data from multi-vendor and
multi-technology networks, service probes, and
external sources.
TrafficGuard is a state-of-the-art Threshold tool that
proactively assures quality of service by detecting
irregular network and service behavior in near real-
time and generating Threshold Crossing Alarms
Performance on Maps
(TCAs) based on user defined thresholds.
TTI Telecom PMM Reporter is a comprehensive and NETRAC MEDIATION
intuitive reporting tool which allows CSPs to efficiently APPLICATIONS
analyze their network behavior and service availability. TTI Telecom powerful service and network assurance
It provides an optional set of predefined reports for Mediation is a robust bi-directional engine that collects
multiple technologies such as 3G, IP, and Broadband data from the network and sends commands to the
Access. PMM Reporter also offers a web-based network. Netrac Mediation collects data from multiple
3 TTI TELECOM | NETRAC PERFORMANCE MANAGEMENT
4. types of sources such as Operational Measurements TTI TELECOM APPROACH
(OM) and xDRs. This data is easily parsed, transformed, Powerful data processing capabilities
formatted, and validated to be stored in a database or The performance management solution of TTI Telecom
sent to external applications such as Fault and offers a set of data processing abilities that when put
Performance management systems. together compose a robust, scalable and best-of-breed
solution.TTI Telecom PMM uses advanced
mathematical calculations to generate Key Performance
IMPLEMENTATION TOOLS
Indicators (KPI) and Key Quality Indicators (KQI) by
TTI Telecom implementation tools provide a powerful
leveraging Operational Measurement (OM) from
framework for fast creation and deployment of both
different sources to meaningful information, thus
fault and performance collection libraries. The
providing a clear insight into network and service
implementation tools include wizards for automatic
behavior.
creation of performance libraries based on SNMP
Mibs. TTI Telecom Netrac Studio is a central framework
The performance management engine collects data
for integrating systems based on business rules with
from Network Elements and Element Managers,
automated and flexible library-creation and
analyzes the data, normalizes the data into generic
administration tools. TTI Telecom Report Studio is an
tables (KPI generation), compensates for missing data
intuitive and efficient reporting and query tool which
(Interpolation), aggregates the data into different time
provides capabilities for creating both ad-hoc and
periods (Aggregation), cleans old data from the
predefined sophisticated reports and charts.
database (Thin-out) and calculates Busy Hours and
Peak Hours (Special Periods Calculation).
Telecom industry experience has proven that traffic
and other QoS parameters behave differently at
different times. TTI Telecom TrafficGuard monitors
traffic patterns for abnormal behavior in near real-time
and generates quality of service alerts based on KPIs
and KQIs Smart Thresholds. TrafficGuard allows end
user, with an easy-to-use, intuitive web-based interface
to add, edit, delete, activate and deactivate thresholds.
Netrac Studio Ensured Extensibility
CSPs need an OSS solution to support fast deployment
of new services and technologies and rapid changes
in network capacity. TTI Telecom therefore offers, in
addition to the off-the-shelf Libraries, easy-to-use
4 TTI TELECOM | NETRAC PERFORMANCE MANAGEMENT
5. TTI - TELECOM IS OUR BUSINESS
K nowledge and Experience - TTI Telecom has
over a decade of Telecom related experience.
TTI Telecom uses this knowledge and
experience to better build and implement
performance management products that fit today
CSP’s needs.
Multi-vendor - TTI Telecom offers multi-vendor
and multi technology network adaptors. TTI
Telecom Performance Management solution
TrafficGuard Thresholds
seamlessly aggregates and correlates data from
multiple vendors and technologies.
implementation tools that enable CSPs to quickly
Extensibility - Powerful Netrac Mediation enables
adapt to growing, expanding and changing converged
CSPs to quickly adapt to frequently changing
network requirements. TTI Telecom customers use
network requirements as they deploy and manage
these extensibility capabilities to insure faster time-
3G wireless, IP, and broadband data network along
to-market at lower service delivery costs.
with legacy voice networks.
Proactive - TTI Telecom offers state-of-the-art
Consolidated Fault and Performance
tools that proactively assure quality of service by
Offering
detecting irregular network and service behavior
TTI Telecom sees its unique positioning as a provider
in near real-time and by generating Threshold
of fault and performance integrated solutions as a
Crossing Alarms (TCA) based on Smart
significant advantage for customers looking to get the
Thresholds.
most out of their next generation networks. As new
Unified Configuration Management - TTI
network technologies emerge, the combination of the
Telecom’s unique, unified configuration
two worlds becomes essential in order to control and
management enables an end-to-end holistic view
manage services and keep service level and quality at
of network health, leading to faster and more
the level that our customers expect. Both product
efficient problem resolution.
lines evolved together based on the same infrastructure
Pre-integrated Assurance Solution - TTI Telecom
and are tightly integrated.
bundles Fault and Performance solutions to
offer a complete Service Assurance offering.
As new network technologies emerge, the
combination of the two worlds becomes
essential in order to control and manage
services and keep service level and quality at
the level that our customers expect.
5 TTI TELECOM | NETRAC PERFORMANCE MANAGEMENT
6. TTI TELECOM PERFORMANCE VALUE PACKS REPORTS
Data Domain Predefined Reports:
Standard Reports
RFC 1213 support VLAN Capacity
Interface Throughput MPLS Interface IN Statistics
Interface Utilization MPLS Interface OUT Statistics
Interface Discards & Errors ADSL ATU-C Statistics
UDP Statistics ADSL ATU-R Statistics
TCP Statistics ADSL ATU-C Channel
IP Statistics Statistics
ICMP Statistics PPP Statistics
Bridge Traffic & Discard DS1 24-Hour Interval Errors
Ethernet Errors VLAN Statistics
Data Router Interface BW per TO
Cisco & Juniper Reports
General Traffic between BGP areas
Class-map Utilization based on Netflow Collection
Match Utilization NetFlow Statistics
Policy-map Queue Drop JUNIPER CPU Utilization
SIP Traffic 1 JUNIPER Memory Utilization
SIP Traffic 2 JUNIPER Temperature
SIP Server Errors Juniper VPN Pseudo-Wire
Statistics
Traffic bandwidth In/Out per
Round Trip Delay & Error
Precedence
Statistics
IP-SLA & RPM
Voice Score Statistics
Jitter & Packet loss Statistics
Latency Statistics
Probe Details
Data Cisco IP-SLA Report
6 TTI TELECOM | NETRAC PERFORMANCE MANAGEMENT
7. Cellular Domain Predefined Reports:
HSPA / UMTS / GPRS / GSM
Cell Statistics Route Statistics / MSC
TCH congestion time Statistics
TCH full-rate traffic level Trunkroute performance Report
TCH Drop Rate % MHT Incoming/Outgoing
TCH Assignment success rate % ASR Incoming/Outgoing
Full-rate TCH utilization % Total Incoming/Outgoing Traffic
SDCCH Drop Rate % Calculated traffic capacity from
Erlang B table
TCH assignment failures due to
Available/Unavailable Devices
TCH congestion
locked/Available devices %
Total number of drops on TCH
Route Utilization %
Total congestion %
RNC
Total restricted calls %
Daily 20 Worst RNC
Cellular - Trunk Route Statistics Reports
Total calls
HO Cause Cell/RNC
Total answered calls
HW RACH SCCPCH Load
Route Performance Daily /
Cell/RNC
Weekly
Hand Over per RNC
Deviation report
HO Failure Cell/RNC
SGSN
Intra System HHO Cell/RNC
SGSN Average / Peak Processor
RRC Setup and Access Complete
load
Ratio %
Gs messages discarded due to
RRC Drop Ratio % overload
Average RAB HT GGSN
Overall RAB Setup Failure Rate % PDP GGSN Success Rate %
Overall RAB Drop Rate % IP packets rcvd
PS Performance Cell/RNC Drop & Error GTP data packets
per GGSN
Dropped traffic for different traffic
classes
Cellular - Route Performance Deviation
7 TTI TELECOM | NETRAC PERFORMANCE MANAGEMENT
8. TTI Team Telecom International Ltd. (Nasdaq:
TTIL) is a leading provider of next generation
Operations Support Systems (OSSs) to
Communications Service Providers (CSPs)
worldwide. For incumbent and emerging CSPs
in the fixed, mobile and cable markets, we provide
robust OSS solutions that help manage their
networks and services effectively. Our Netrac
product portfolio delivers an automated, proactive
and customer-centric approach to Service
Assurance, including Fault Management,
Performance Management and Service
Management, complemented by network
synchronization and activation. Netrac is
compatible with multiple technologies and industry
standards, and is uniquely positioned to converge
legacy and next-generation networks.
North America International Legal and copyright notice: All
rights reserved by TTI Telecom
2 Hudson Place, 6th Floor 12 Amal Street, Afek Park
Team Telecom International Ltd.
Hoboken, NJ 07030 Rosh Ha'ayin, Israel 48092
Tel: +1 201 7953883 ext.200 Tel: +972 3 9269700 (including its affiliates and
Fax: +1 201 7953920 Fax: +972 3 9221249 licensors). The information,
specifications and other materials
contained in this document are
For more information about our products and solutions: general and subject to change
w w w . t t i - t e l e c o m . c o m without notice.
