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7 Habits of
Highly Effective People
What did you do when you got
out of bed today?
What is a habit?
Good
habits

Neutral
habits

Bad
habits
What is a paradigm?

Split into 2 groups
The way you see something, your
point of view or belief.

The way we understand and
interpret the world.
It is like a map in our head.
We assume that the way we
‘see’ things is the way they
really are or the way they
should be.
If… Then….
• If I ________, then I will be happy.
• If I get this job, then I will be happy.

• If I get married, then I will be happy.
• If I pass this test, then I will be happy.
Psychologists have found that
happiness actually leads to success
Inside-out
Sow a thought, reap an act;

Sow an act, reap a habit;
Sow a habit, reap a character;
Sow a character, reap a destiny.
The thought manifests as the word; The
word manifests as the deed; The deed
develops into habit; And habit hardens into
character. So watch the thought and its ways
with care, And let it spring from love. Born
out of concern for all beings.

Buddha
First, we make our habits,
then our habits make us.
Habit 1:

Be Proactive
REACTIVE vs PROACTIVE
Proactive

Reactive

• Proactive people
make choices
based on
principles and
values

• Reactive people
make choices
based on
emotions, feelings,
their moods and
on impulse
Stimulus

Response

• Bad traffic or
weather
• Bad boss
• Laid off
• Quarrel with
partner
• Quarrel with
family member

• Get angry and
sad
• Feel powerless
• Cry and moan
• Take stress out
on friends
• Get drunk
Circle of
concern

Circle of
influence
How do you define yourself?
Everything can be taken
from a man but one
thing: the last of the
human freedoms — to
choose one’s attitude in
any given set of
circumstances, to
choose one’s own way.
- Viktor Frankl
Stimulus

• Bad traffic /
weather
• Bad boss
• Laid off
• Quarrel with
partner
• Quarrel with
family
member

Freedom
to choose

• Selfawareness
• Imagination
• Conscience
• Independent
will

Response

• Stay positive
• Look for new
job
• Cool off
• Work things
out
• Remember
that we love
each other
Proactive

Reactive

•
•
•
•
•

•
•
•
•
•

I choose to
I can
I prefer
I will
Let’s look at our
alternatives

I have to
I can’t
They won’t let me
I’ll try
If only
Reactive people feel like
•
•
•
•
•
•
•

Victims
Are easily offended
Blame others
Get angry and say things they regret
Whine and complain
Wait for things to happen to them
Change only when they have to
Proactive people
•
•
•
•
•
•

Are not easily offended
Take responsibility for their choices
Think before they act
Bounce back when something bad happens
Always find a way to make it happen
Focus on things they can do something
about and not about the things they can’t
Be proactive.
“I am in control.”
1. Do you use reactive language?
– “I can’t…”
– “I have to…”

– “Why can’t they…”
How can you be proactive in each

situation?
2. Identify something outside your circle of
control that you are always worrying
about.
Now, decide to drop it.
The thing I can’t control that I always
worry about is….
3. Do something today that you have wanted
to do but never dared.
Leave your comfort zone and go for it.
The thing I have always wanted to do but
never dared is….
4. If I were 5% more proactive, I would….
Habit 2:

Begin with the End in Mind
It’s time for dinner…
All things are created twice;
first mentally, then physically.
What about your life?
If you don’t plan for your future,
someone else will.
Decide on your own goals and values.
What happens when
you don’t begin with
the end in mind?
Top 5 regrets of the dying
1. I wish I'd had the courage to live a life true
to myself, not the life others expected of
me.
2. I wish I hadn't worked so hard.
3. I wish I'd had the courage to express my
feelings.
4. I wish I had stayed in touch with my friends.
5. I wish that I had let myself be happier.
Means goals  End goals
Means goals  End goals
Means goals  End goals
Scholarships
Dream Class
Skilled
employment

All young
Cambodians
empowered
to achieve
their dreams
Means goals  End goals
“I want to
help people”

“I want to
work in an NGO”

“I want to
open a school”

“I want to
be a teacher”
Means goals  End goals
“I want to
be a teacher”

“I want to
work in an NGO”
“I want to
open a school”

“I want to
help people”
*S.M.A.R.T. goal-setting
applies when setting
means goals
Focus on the end goals
Habit 3:

Put first things first
Habit 1: You are in the driver’s seat
Habit 2: Decide where you want to go
Habit 3: How to get there
Things which matter most
must never be at the mercy of
things which matter least.
http://www.youtube.com/watch
?v=Lpau5YXk46Y
What are your big rocks?
Two factors to define any activity
1. Urgency
An activity is urgent if you or others feel that
it requires immediate attention.

2. Importance
An activity is importance if you personally
find it valuable, and if it contributes to your
mission values, and high-priority goals.
Urgent

Not urgent

Not important

Important

1 The Procrastinator

2 The Prioritizer

•
•
•
•
•

• Planning and goal-setting
• Project report due in a
week
• Relationships
• Self-improvement,
exercise

Crisis
Project report due today
Deadlines
Meetings
Last-minute plans

3 The Yes-Man

4 The Slacker

• Unimportant phone calls
• Meeting other people’s
expectations
• Interruptions
• Some meetings

•
•
•
•

Too much TV
Surfing the internet
Facebook
Shopping
Urgent

Not important

Important

1 The Procrastinator
Leads to:
• Stress
• Burnout

Not urgent
2 The Prioritizer
• Planning and goal-setting
• Project report due in a
week
• Relationships
• Self-improvement,
exercise

3 The Yes-Man

4 The Slacker

• Unimportant phone calls
• Meeting other people’s
expectations
• Interruptions
• Some meetings

•
•
•
•

Too much TV
Surfing the internet
Facebook
Shopping
Urgent

Not important

Important

1 The Procrastinator
Leads to:
• Stress
• Burnout

Not urgent
2 The Prioritizer
• Planning and goal-setting
• Project report due in a
week
• Relationships
• Self-improvement,
exercise

3 The Yes-Man

4 The Slacker

Leads to:
• Short-term focus
• Feel out of control

•
•
•
•

Too much TV
Surfing the internet
Facebook
Shopping
Urgent

Not important

Important

1 The Procrastinator
Leads to:
• Stress
• Burnout

Not urgent
2 The Prioritizer
• Planning and goal-setting
• Project report due in a
week
• Relationships
• Self-improvement,
exercise

3 The Yes-Man

4 The Slacker

Leads to:
• Short-term focus
• Feel out of control

Leads to:
• Irresponsibility
• Fired from jobs
Urgent

Not urgent

Not important

Important

1 The Procrastinator

2 The Prioritizer

Leads to:
• Stress
• Burnout

Leads to:
• Vision
• Balance
• Discipline

3 The Yes-Man

4 The Slacker

Leads to:
• Short-term focus
• Feel out of control

Leads to:
• Irresponsibility
• Fired from jobs
Urgent

Not urgent

Not important

Important

1 The Procrastinator
Leads to:
• Stress
• Burnout

REDUCE

3 The Yes-Man

AVOID
Leads to:
• Short-term focus
• Feel out of control

2 The Prioritizer
Leads to:
• Vision
• Balance
• Discipline

INCREASE

4 The Slacker

LIMIT
Leads to:
• Irresponsibility
• Fired from jobs
Put first things first
Exercise
Activity
Habit 4:

Think win-win
Win-Lose
• Competitive mindset
• More for you is less for me
• Use of position, power, credentials,
possessions or personality to get
one's way
• Examples:
- Jealous of other people’s success
- Using other people for your own
gain
Lose-Win
• Always give in
• Set low expectations
• Compromise standards
• Give in to peer pressure
• Buries feelings
Lose-Lose
• Misery loves company
• Revenge
• “I don’t care what
happens to me as long
as _______ doesn’t do

well”
Win-Win
• The All You Can Eat Buffet
• “I can win, and so can you”
• There is plenty of success to go around
• Sees life as cooperative, not competitive
• Seeks mutual benefit
How to think win-win
• Starts with YOU
• You must be secure and confident in yourself
• If you are extremely insecure it is hard to
think win-win because you are threatened by
others successes. These people get jealous

easily.
Avoid the “Tumor Twins”
• Competing
• Comparing
Competing
• Healthy
 Compete against yourself
 Challenge to do your best
• Unhealthy
 Tie your self-worth to winning, fear of failure

 Willing to win at any cost
Comparing
• Comparing yourself can become an addiction
• You feel superior one moment and then
inferior the next moment
Abundance mentality
Scarcity Mentality

There’s only one pie

Abundance Mentality

There is plenty for
everybody

Sense of worth and
Define themselves form
security comes from being within
compared
Deep inner sense of
worth and security
Someone else’s success
Someone else's success is
means their failure
our success – sharing it
Examples
Habit 5:

Seek first to understand,
then be understood
Game
A short poem on listening
When I ask you to listen to me
And you start giving me advice,
You have not done what I asked.
A short poem on listening
When I ask you to listen to me
And you begin to tell me why
I shouldn’t feel that way,
You are trampling on my feelings.
A short poem on listening
When I ask you to listen to me
And you feel you have to do something
To solve my problem,
You have failed me,
Strange as that may seem.
A short poem on listening
Listen! All I ask is that you listen.
Don’t talk or do – just hear me.
5 poor listening styles
1. Spacing out
2. Pretend
listening

Wandering off when someone is
speaking to us
Pretend by making comments like
“yeah”, “sounds great”, etc

3. Selective
listening

Listening to only the part of the
conversation that interests us

4. Word listening Only listen to the words someone is
saying, not the meaning behind them

5. Self-centered
listening

Listen but see everything from our
point of view
Obstacles to listening
1. Judging
2. Advising
3. Probing

Judging what the other person is
telling us
Giving advice instead of listening
Digging up information the other
person isn’t willing to share
Identify the listening styles
Genuine listening
• Higher form of listening
• Leads to real communication
• Listen to not only what is said, but to what
is not said
• Watch body language, tone, and feeling
reflected in someone’s voice
• Listen to understand
Listen with your eyes, heart, and ears
Body
language
53%
Words
7%
Tone of
voice
40%
Facts
Emotions

Values & beliefs
Mirroring
• Stand in their shoes
• Practice mirroring
• Reflect back to the person what they just
said, but in your own words
• Shows them you understand what is
going on without judging
Mirroring phrases
• “So, as I see it…”
• “I can see that you’re feeling…”
• “So, what you’re saying is…”
Reflect facts, emotions, values
You feel
You feel
You feel
You feel

Intensity
a little bit
quite
very
extremely

Emotion
sad/angry?
helpless?
stressed?
Embarrassed?

Example:
“I just don’t understand my boss. One minute he says
one thing and the next minute he does the opposite.”
“You feel very confused by him?”
Reflect facts, emotions, values
Example:
“The people at school are so fake! All they care about is
showing off their phones and new clothes. Image is all
that matters to them.”
“You are frustrated with people at school because
authenticity is important to you.”
Example:
“I think he is a very nice guy. He’s so
thoughtful, sensitive, and kind. I also really enjoy talking
to him.”
“You really like him.”
Reflect facts, emotions, values
Example:
“I just don’t know how I am going to get all this math
homework done before tonight’s game especially since I
don’t get most of this stuff you taught us today.”
“You are feeling frustrated and stuck…You are feeling
frustrated and stuck with math you don’t know how to
do and you’re worried that you won’t figure it out before
you go to the game.”
Listening
• Mirror
– “You felt a little anxious”
• Clarify
– “Did I hear you correctly?”
• Ask open-ended questions
– “When did you first start to feel this way?”
• Summarize
– “So what I heard you say was…”
Active listening practice
Now, seek to be understood
Habit 6:

Synergize
Synergy is everywhere
• You have been a part of synergy in many
forms
– Nature
– Group projects
– Music group
– Working at PEPY
– Living in society
Strengths

Experiences

Knowledge

Religion

We are all different
Friends

Beliefs

Education
Attitude

Family
True colors/
working style
What is diversity?
What is synergy?
Synergy is:

It is not:

• Celebrating
• Tolerating
differences
differences
• Teamwork
• Working
independently
• Open-mindedness
• Thinking you’re
• Finding new and
always right
better ways
• Compromise
How do you handle diversity?
1.

Shun
Afraid of differences. Convinced that their way
of life is the ‘best’ or ‘right’ or ‘only’ way.
2. Tolerate
Believe everyone has a right to be different.
“Don’t bother me and I won’t bother you.”
3. Celebrate
Value differences. Celebrate differences.
Difficult to do on every issue.
Roadblocks to celebrating differences
1. Ignorance
• You don’t know what other people
believe, how they feel, or what they
have been through.
• Someone has a disability and you ask
them what it is like. They don’t know
what it is like not to have a disability.
Roadblocks to celebrating differences
2. Cliques
• Nothing wrong with being with people
you are comfortable, but cliques
exclude people that aren’t just like you
• Breaking into a clique isn’t hard, just
lose your identity and assimilate and
suffer superiority complexes
Roadblocks to celebrating differences
3. Prejudice
• Although we are created equally, we
are not treated equally
• Have you ever been pre-judged based
on skin color, your clothes, your
accent, where you live
• Prejudices are learned
Finding the “High” Way
• Compromise
• Cooperation
• Synergy

1 + 1 = 1.5
1+1=2
1+1=3

– The Whole is greater than the sum of its
parts
– Creative cooperation
Getting to Synergy – Action Plan
1.
2.
3.
4.

Define the problem or opportunity
Their way (seek first to understand)
My way (seek to be understood)
Brainstorm (create new options and
ideas)
5. High Way (find the best solution)
Role play
Habit 7:

Sharpen the saw
A man was struggling in the woods to saw
down a tree.
An old farmer came by, watched for a
while, and then quietly said, “What are you
doing?”

“Can’t you see?” the man impatiently
replied, “I’m sawing down this tree.”
“You look exhausted,” said the farmer. “How
long have you been at it?”
“Over five hours, and I’m beat,” replied the man.
“This is hard work.”
“That saw looks pretty dull,” said the farmer.
“Why don’t you take a break for a few minutes
and sharpen it? I’m sure it would go a lot faster.”
“I don’t have time to sharpen the saw,”
the man says emphatically. “I’m too
busy sawing!”
4 key areas
Balance all 4 areas
• If your tires are out of balance, all 4 will
not wear evenly
– It’s hard to be friendly (social) when you’re
exhausted (physical)
– When you are motivated and in tune with
yourself (spiritual) , it’s easier to focus on
your studies (mental) and to be more
friendly (social)
Physical
• Exercise
–Quadrant 2 activity
• Eat well
• Get enough sleep
Mental
•
•
•
•
•
•

Read
Learn a new skill
Teach
Write
Solve puzzles
Discuss ideas with friends
Social / emotional
•
•
•
•
•
•
•

Spend time with family
Spend time with friends
Call home
Say thank you to someone
Plan social activities
Laugh
Show someone you care
Spiritual
•
•
•
•
•
•
•

Meditate
Write a journal
Spend time alone
Listen to music
Volunteer
Find a peaceful spot
Watch children and birds
Now, it’s your turn!
7 habits

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7 habits

  • 1. 7 Habits of Highly Effective People
  • 2. What did you do when you got out of bed today?
  • 3. What is a habit?
  • 5. What is a paradigm? Split into 2 groups
  • 6.
  • 7. The way you see something, your point of view or belief. The way we understand and interpret the world.
  • 8. It is like a map in our head. We assume that the way we ‘see’ things is the way they really are or the way they should be.
  • 9. If… Then…. • If I ________, then I will be happy. • If I get this job, then I will be happy. • If I get married, then I will be happy. • If I pass this test, then I will be happy.
  • 10. Psychologists have found that happiness actually leads to success
  • 12.
  • 13. Sow a thought, reap an act; Sow an act, reap a habit; Sow a habit, reap a character; Sow a character, reap a destiny.
  • 14. The thought manifests as the word; The word manifests as the deed; The deed develops into habit; And habit hardens into character. So watch the thought and its ways with care, And let it spring from love. Born out of concern for all beings. Buddha
  • 15. First, we make our habits, then our habits make us.
  • 18. Proactive Reactive • Proactive people make choices based on principles and values • Reactive people make choices based on emotions, feelings, their moods and on impulse
  • 19. Stimulus Response • Bad traffic or weather • Bad boss • Laid off • Quarrel with partner • Quarrel with family member • Get angry and sad • Feel powerless • Cry and moan • Take stress out on friends • Get drunk
  • 21.
  • 22. How do you define yourself?
  • 23. Everything can be taken from a man but one thing: the last of the human freedoms — to choose one’s attitude in any given set of circumstances, to choose one’s own way. - Viktor Frankl
  • 24. Stimulus • Bad traffic / weather • Bad boss • Laid off • Quarrel with partner • Quarrel with family member Freedom to choose • Selfawareness • Imagination • Conscience • Independent will Response • Stay positive • Look for new job • Cool off • Work things out • Remember that we love each other
  • 25. Proactive Reactive • • • • • • • • • • I choose to I can I prefer I will Let’s look at our alternatives I have to I can’t They won’t let me I’ll try If only
  • 26. Reactive people feel like • • • • • • • Victims Are easily offended Blame others Get angry and say things they regret Whine and complain Wait for things to happen to them Change only when they have to
  • 27. Proactive people • • • • • • Are not easily offended Take responsibility for their choices Think before they act Bounce back when something bad happens Always find a way to make it happen Focus on things they can do something about and not about the things they can’t
  • 28. Be proactive. “I am in control.”
  • 29. 1. Do you use reactive language? – “I can’t…” – “I have to…” – “Why can’t they…” How can you be proactive in each situation?
  • 30. 2. Identify something outside your circle of control that you are always worrying about. Now, decide to drop it. The thing I can’t control that I always worry about is….
  • 31. 3. Do something today that you have wanted to do but never dared. Leave your comfort zone and go for it. The thing I have always wanted to do but never dared is….
  • 32. 4. If I were 5% more proactive, I would….
  • 33. Habit 2: Begin with the End in Mind
  • 34. It’s time for dinner…
  • 35. All things are created twice; first mentally, then physically.
  • 37. If you don’t plan for your future, someone else will. Decide on your own goals and values.
  • 38. What happens when you don’t begin with the end in mind?
  • 39. Top 5 regrets of the dying 1. I wish I'd had the courage to live a life true to myself, not the life others expected of me. 2. I wish I hadn't worked so hard. 3. I wish I'd had the courage to express my feelings. 4. I wish I had stayed in touch with my friends. 5. I wish that I had let myself be happier.
  • 40. Means goals  End goals
  • 41. Means goals  End goals
  • 42. Means goals  End goals Scholarships Dream Class Skilled employment All young Cambodians empowered to achieve their dreams
  • 43. Means goals  End goals “I want to help people” “I want to work in an NGO” “I want to open a school” “I want to be a teacher”
  • 44. Means goals  End goals “I want to be a teacher” “I want to work in an NGO” “I want to open a school” “I want to help people” *S.M.A.R.T. goal-setting applies when setting means goals
  • 45. Focus on the end goals
  • 46.
  • 47. Habit 3: Put first things first
  • 48. Habit 1: You are in the driver’s seat Habit 2: Decide where you want to go Habit 3: How to get there
  • 49. Things which matter most must never be at the mercy of things which matter least.
  • 51.
  • 52. What are your big rocks?
  • 53. Two factors to define any activity 1. Urgency An activity is urgent if you or others feel that it requires immediate attention. 2. Importance An activity is importance if you personally find it valuable, and if it contributes to your mission values, and high-priority goals.
  • 54. Urgent Not urgent Not important Important 1 The Procrastinator 2 The Prioritizer • • • • • • Planning and goal-setting • Project report due in a week • Relationships • Self-improvement, exercise Crisis Project report due today Deadlines Meetings Last-minute plans 3 The Yes-Man 4 The Slacker • Unimportant phone calls • Meeting other people’s expectations • Interruptions • Some meetings • • • • Too much TV Surfing the internet Facebook Shopping
  • 55. Urgent Not important Important 1 The Procrastinator Leads to: • Stress • Burnout Not urgent 2 The Prioritizer • Planning and goal-setting • Project report due in a week • Relationships • Self-improvement, exercise 3 The Yes-Man 4 The Slacker • Unimportant phone calls • Meeting other people’s expectations • Interruptions • Some meetings • • • • Too much TV Surfing the internet Facebook Shopping
  • 56. Urgent Not important Important 1 The Procrastinator Leads to: • Stress • Burnout Not urgent 2 The Prioritizer • Planning and goal-setting • Project report due in a week • Relationships • Self-improvement, exercise 3 The Yes-Man 4 The Slacker Leads to: • Short-term focus • Feel out of control • • • • Too much TV Surfing the internet Facebook Shopping
  • 57. Urgent Not important Important 1 The Procrastinator Leads to: • Stress • Burnout Not urgent 2 The Prioritizer • Planning and goal-setting • Project report due in a week • Relationships • Self-improvement, exercise 3 The Yes-Man 4 The Slacker Leads to: • Short-term focus • Feel out of control Leads to: • Irresponsibility • Fired from jobs
  • 58. Urgent Not urgent Not important Important 1 The Procrastinator 2 The Prioritizer Leads to: • Stress • Burnout Leads to: • Vision • Balance • Discipline 3 The Yes-Man 4 The Slacker Leads to: • Short-term focus • Feel out of control Leads to: • Irresponsibility • Fired from jobs
  • 59. Urgent Not urgent Not important Important 1 The Procrastinator Leads to: • Stress • Burnout REDUCE 3 The Yes-Man AVOID Leads to: • Short-term focus • Feel out of control 2 The Prioritizer Leads to: • Vision • Balance • Discipline INCREASE 4 The Slacker LIMIT Leads to: • Irresponsibility • Fired from jobs
  • 60. Put first things first Exercise
  • 61.
  • 63.
  • 65. Win-Lose • Competitive mindset • More for you is less for me • Use of position, power, credentials, possessions or personality to get one's way • Examples: - Jealous of other people’s success - Using other people for your own gain
  • 66. Lose-Win • Always give in • Set low expectations • Compromise standards • Give in to peer pressure • Buries feelings
  • 67. Lose-Lose • Misery loves company • Revenge • “I don’t care what happens to me as long as _______ doesn’t do well”
  • 68. Win-Win • The All You Can Eat Buffet • “I can win, and so can you” • There is plenty of success to go around • Sees life as cooperative, not competitive • Seeks mutual benefit
  • 69.
  • 70. How to think win-win • Starts with YOU • You must be secure and confident in yourself • If you are extremely insecure it is hard to think win-win because you are threatened by others successes. These people get jealous easily.
  • 71. Avoid the “Tumor Twins” • Competing • Comparing
  • 72. Competing • Healthy  Compete against yourself  Challenge to do your best • Unhealthy  Tie your self-worth to winning, fear of failure  Willing to win at any cost
  • 73. Comparing • Comparing yourself can become an addiction • You feel superior one moment and then inferior the next moment
  • 74.
  • 75.
  • 76.
  • 77.
  • 78.
  • 79.
  • 80.
  • 81.
  • 82. Abundance mentality Scarcity Mentality There’s only one pie Abundance Mentality There is plenty for everybody Sense of worth and Define themselves form security comes from being within compared Deep inner sense of worth and security Someone else’s success Someone else's success is means their failure our success – sharing it
  • 84. Habit 5: Seek first to understand, then be understood
  • 85. Game
  • 86. A short poem on listening When I ask you to listen to me And you start giving me advice, You have not done what I asked.
  • 87. A short poem on listening When I ask you to listen to me And you begin to tell me why I shouldn’t feel that way, You are trampling on my feelings.
  • 88. A short poem on listening When I ask you to listen to me And you feel you have to do something To solve my problem, You have failed me, Strange as that may seem.
  • 89. A short poem on listening Listen! All I ask is that you listen. Don’t talk or do – just hear me.
  • 90. 5 poor listening styles 1. Spacing out 2. Pretend listening Wandering off when someone is speaking to us Pretend by making comments like “yeah”, “sounds great”, etc 3. Selective listening Listening to only the part of the conversation that interests us 4. Word listening Only listen to the words someone is saying, not the meaning behind them 5. Self-centered listening Listen but see everything from our point of view
  • 91. Obstacles to listening 1. Judging 2. Advising 3. Probing Judging what the other person is telling us Giving advice instead of listening Digging up information the other person isn’t willing to share
  • 93. Genuine listening • Higher form of listening • Leads to real communication • Listen to not only what is said, but to what is not said • Watch body language, tone, and feeling reflected in someone’s voice • Listen to understand
  • 94. Listen with your eyes, heart, and ears Body language 53% Words 7% Tone of voice 40%
  • 96. Mirroring • Stand in their shoes • Practice mirroring • Reflect back to the person what they just said, but in your own words • Shows them you understand what is going on without judging
  • 97. Mirroring phrases • “So, as I see it…” • “I can see that you’re feeling…” • “So, what you’re saying is…”
  • 98. Reflect facts, emotions, values You feel You feel You feel You feel Intensity a little bit quite very extremely Emotion sad/angry? helpless? stressed? Embarrassed? Example: “I just don’t understand my boss. One minute he says one thing and the next minute he does the opposite.” “You feel very confused by him?”
  • 99. Reflect facts, emotions, values Example: “The people at school are so fake! All they care about is showing off their phones and new clothes. Image is all that matters to them.” “You are frustrated with people at school because authenticity is important to you.” Example: “I think he is a very nice guy. He’s so thoughtful, sensitive, and kind. I also really enjoy talking to him.” “You really like him.”
  • 100. Reflect facts, emotions, values Example: “I just don’t know how I am going to get all this math homework done before tonight’s game especially since I don’t get most of this stuff you taught us today.” “You are feeling frustrated and stuck…You are feeling frustrated and stuck with math you don’t know how to do and you’re worried that you won’t figure it out before you go to the game.”
  • 101. Listening • Mirror – “You felt a little anxious” • Clarify – “Did I hear you correctly?” • Ask open-ended questions – “When did you first start to feel this way?” • Summarize – “So what I heard you say was…”
  • 103. Now, seek to be understood
  • 105. Synergy is everywhere • You have been a part of synergy in many forms – Nature – Group projects – Music group – Working at PEPY – Living in society
  • 106. Strengths Experiences Knowledge Religion We are all different Friends Beliefs Education Attitude Family
  • 110. Synergy is: It is not: • Celebrating • Tolerating differences differences • Teamwork • Working independently • Open-mindedness • Thinking you’re • Finding new and always right better ways • Compromise
  • 111. How do you handle diversity? 1. Shun Afraid of differences. Convinced that their way of life is the ‘best’ or ‘right’ or ‘only’ way. 2. Tolerate Believe everyone has a right to be different. “Don’t bother me and I won’t bother you.” 3. Celebrate Value differences. Celebrate differences. Difficult to do on every issue.
  • 112. Roadblocks to celebrating differences 1. Ignorance • You don’t know what other people believe, how they feel, or what they have been through. • Someone has a disability and you ask them what it is like. They don’t know what it is like not to have a disability.
  • 113. Roadblocks to celebrating differences 2. Cliques • Nothing wrong with being with people you are comfortable, but cliques exclude people that aren’t just like you • Breaking into a clique isn’t hard, just lose your identity and assimilate and suffer superiority complexes
  • 114. Roadblocks to celebrating differences 3. Prejudice • Although we are created equally, we are not treated equally • Have you ever been pre-judged based on skin color, your clothes, your accent, where you live • Prejudices are learned
  • 115.
  • 116.
  • 117.
  • 118. Finding the “High” Way • Compromise • Cooperation • Synergy 1 + 1 = 1.5 1+1=2 1+1=3 – The Whole is greater than the sum of its parts – Creative cooperation
  • 119. Getting to Synergy – Action Plan 1. 2. 3. 4. Define the problem or opportunity Their way (seek first to understand) My way (seek to be understood) Brainstorm (create new options and ideas) 5. High Way (find the best solution)
  • 122. A man was struggling in the woods to saw down a tree. An old farmer came by, watched for a while, and then quietly said, “What are you doing?” “Can’t you see?” the man impatiently replied, “I’m sawing down this tree.”
  • 123. “You look exhausted,” said the farmer. “How long have you been at it?” “Over five hours, and I’m beat,” replied the man. “This is hard work.” “That saw looks pretty dull,” said the farmer. “Why don’t you take a break for a few minutes and sharpen it? I’m sure it would go a lot faster.”
  • 124. “I don’t have time to sharpen the saw,” the man says emphatically. “I’m too busy sawing!”
  • 126. Balance all 4 areas • If your tires are out of balance, all 4 will not wear evenly – It’s hard to be friendly (social) when you’re exhausted (physical) – When you are motivated and in tune with yourself (spiritual) , it’s easier to focus on your studies (mental) and to be more friendly (social)
  • 127. Physical • Exercise –Quadrant 2 activity • Eat well • Get enough sleep
  • 128. Mental • • • • • • Read Learn a new skill Teach Write Solve puzzles Discuss ideas with friends
  • 129. Social / emotional • • • • • • • Spend time with family Spend time with friends Call home Say thank you to someone Plan social activities Laugh Show someone you care
  • 130. Spiritual • • • • • • • Meditate Write a journal Spend time alone Listen to music Volunteer Find a peaceful spot Watch children and birds

Hinweis der Redaktion

  1. Do the young woman / old woman exercise
  2. What food do you eat for breakfast?Hindus in India don’t eat cowsSelective attention test: http://www.youtube.com/watch?v=vJG698U2Mvohttp://www.slideshare.net/tagcblog/what-is-a-paradigm-ppt-presentation
  3. For example, remember in gender training? We all had ideas about ‘good girl’ or ‘successful man’. But is this true in every culture? Does everyone think the same?
  4. Shake bottles of coke and water
  5. Give examples!
  6. Give examples!
  7. http://www.youtube.com/watch?v=c62AqdlzvqkWhat could she change? What could she not change?How did she feel at first?How does she feel now?Attitude makes ALL THE DIFFERENCE
  8. Self-Awareness – Examining thoughts, moods and behaviorsImagination – Visualizing beyond experience and present reality (work on alternatives)Conscience – Understanding right and wrong and following personal integrityIndependent Will – Acting independent of external influence
  9. When you want to cook dinner, what do you do? (think of what to make, buy ingredients, cook)
  10. Making lesson plansM&E outcomes for education programsDecide where you’re going before cycling/moto-ing there
  11. Richard TeoLinds Redding
  12. http://www.youtube.com/watch?v=ZFZGbnlZUJ8http://www.mindvalley.com/goal-setting-redefined#sthash.ZqhZzgBR.dpbsExperience / growth / contribution sheet
  13. 3 most important questions: http://www.mindvalley.com/goal-setting-redefined
  14. Create your own time quadrant, from activities that take up most of your time. Think about what you did last week. Where did you waste time, and where were you productive? Where do all your activities fit in the graph? Think about the upcoming week. What are your ‘big rocks’ for the week? What are your ‘big rocks’ in life?
  15. Draw 5x5 grid on board.Divide into 2 groupsEach group takes turns putting ‘O’ or ‘X’ on the gridEach time a group gets 4 in a row, they get a piece of candyThe game keeps goingParticipants realize that the best way to get the most candy is to work together
  16. Ask people to share examples of how they have used win-win in their livesWhat attitudes have they used in their lives? Can they share any experiences?
  17. Bus driver game. Break into pairs. Guess you favorite place in Cambodia.http://www.trainingzone.co.uk/topic/trainers-tips-active-listening-exercises/143120
  18. Hear only the good stuff: http://www.youtube.com/watch?v=RFcKLuR8G9A
  19. Habit 5- listening practice.docx
  20. “My classmate cheated on the test!!”Fact – classmate cheatedEmotions – anger / indignanceValues & beliefs – fairness, honesty
  21. Practice empathic listening with previous conversations
  22. Practice empathic listening with previous conversations
  23. Practice empathic listening with previous conversations
  24. Takes courageEverybody go around and share. What are two things I wish people understood about me?
  25. True colors
  26. True colors
  27. Give examples!
  28. Give examples!
  29. Best things about being blind: http://www.youtube.com/watch?v=DBpdcDQG6Tc
  30. Give examples!
  31. Give examples!
  32. Give examples!
  33. Give examples!
  34. Give examples!
  35. Benefits of exercise: http://greatist.com/fitness/13-awesome-mental-health-benefits-exercisehttp://www.health24.com/Fitness/Exercise/20-proven-benefits-of-exercise-20120721Benefits of sleep: http://www.coco-mat.com/?i=coco_fr.en.reasons