What are those things that make a "good" refractory supplier into a truly "GREAT" one?

1. TFL, INCORPORATED
14626 CHRISMAN RD.
HOUSTON, TX 77039
WWW.TFLHOUSTON.COM
(281) 590-8500
TFL@TFLHOUSTON.COM
What Makes A “Good”
Refractory Supplier
“Great”?

2. 5 Things That Make a Refractory Supplier GREAT!
There are lots of good refractory material suppliers out there. But what does
it take to be a truly GREAT supplier in our industry?
1. Quality Products – products with dependability and performance you
can count on!
2. Technical Expertise – the ability to offer service and assistance that is
firmly grounded in technical competence and knowledge of the products.
3. Innovation – Always asking, “what if we could…?” or “can we try this
instead?”…looking for new ideas and ways of doing things that haven’t
been tried before.
4. Responsiveness – Understanding that the refractory industry is
inherently one where urgency is the norm. Quick response, while
getting it right, is just a part of life in our world!
5. Value – Offering superior products and services, at a fair price, while
enhancing your performance and the reliability of industrial furnaces
and equipment

3. TFL, INCORPORATED
Houston, Texas USA
www.tflhouston.com 800-828-5002 281-590-8500 email: TFL@TFLHOUSTON.COM
Superior Refractory Materials and
Precast Shapes