4. buyer personas
the avid reader the bookstore browser
the information seeker the e-reader
5. social media
share news, events, & our opinions
a daily dose of all things bookish
judge a book by its cover
...in a good way
get our friends’ opinions
give viewers a backstage pass
10. Voice
Only one thing is certain about coffee... Wherever it is grown,
sold, brewed, and consumed, there will be lively controversy, strong
opinions, and good conversation.
Mark Pendergrast