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The Next Chapter of
Barnes & Noble’s Digital Strategy
a social & new media marketing strategy
eBookstore
 b&n retail       b&n college          b&n.com




                                                       12%




                                                 25%

                                                             63%



 64.7%
 increase in sales from 2010 to 2011
2,736,785 video views
                                                       today
           2,018,691 page likes




                        55,592 followers

                                  6 b&n active blogs
buyer personas
        the avid reader       the bookstore browser




     the information seeker       the e-reader
social media
                          share news, events, & our opinions


                                                    a daily dose of all things bookish




                                                                  judge a book by its cover
                                                                  ...in a good way
    get our friends’ opinions
                                            give viewers a backstage pass
@BNBuzz
mobile marketing
SEO & SEM
                          bestselling books
                              bestsellers list




  e-Reader                    textbooks

             tablet   used textbooks
Budget & Goals


             $180,000               $30,000   $48,500



  15%   5%     5%       10%   10K
Voice

Only one thing is certain about coffee... Wherever it is grown,
sold, brewed, and consumed, there will be lively controversy, strong
opinions, and good conversation.
Mark Pendergrast

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B&N Digital Strategy - Paige Barger

  • 1. The Next Chapter of Barnes & Noble’s Digital Strategy a social & new media marketing strategy
  • 2. eBookstore b&n retail b&n college b&n.com 12% 25% 63% 64.7% increase in sales from 2010 to 2011
  • 3. 2,736,785 video views today 2,018,691 page likes 55,592 followers 6 b&n active blogs
  • 4. buyer personas the avid reader the bookstore browser the information seeker the e-reader
  • 5. social media share news, events, & our opinions a daily dose of all things bookish judge a book by its cover ...in a good way get our friends’ opinions give viewers a backstage pass
  • 8. SEO & SEM bestselling books bestsellers list e-Reader textbooks tablet used textbooks
  • 9. Budget & Goals $180,000 $30,000 $48,500 15% 5% 5% 10% 10K
  • 10. Voice Only one thing is certain about coffee... Wherever it is grown, sold, brewed, and consumed, there will be lively controversy, strong opinions, and good conversation. Mark Pendergrast

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