An overview of eG Innovations Citrix Monitor, to ensure optimal performance.

1. eG Enterprise Suite
The eG Citrix Monitor™
Real Time Monitoring and Proactive Triage for Citrix Environments
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2. Typical Citrix Environment
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3. • Entire Citrix infrastructure – from network to systems to individual applications –
should be monitored.
• In-depth performance monitoring of all the published applications should be
done.
• In-depth user activities and their resource usage should be monitored.
• Login problems and user disconnects are critical to be monitored.
• Faulty Printer Driver could cause Citrix outage – should be monitored.
• Citrix license usage should be monitored.
• Facilitate effective load balancing across different servers in the farm by assessing
usage of server resources.
• Proactively detect problems before they become severe enough to affect users.
• Automatically differentiate between cause and affect of problems.
• Facilitate reports for capacity planning.
Effective Monitoring for Citrix Environments
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4. •Easy to setup, configure and maintain
•Should cause very little/no overhead on Citrix servers
•Little/No modifications to the monitored Apps
•Must monitor activities in real-time
•Monitoring should be Non-Intrusive
•Must have simple licensing policy and web console for location-
independent monitoring
•Must have the capability to support newer versions of Citrix
without manual reinstalls or upgrades of monitoring probes.
Criteria for a Citrix Monitoring Solution
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5. • Citrix Presentation Server 3.0, 4.0, 4.5 & Farms
• Citrix Access Gateway
• Citrix License Server
• Citrix NetScaler
• Citrix NFuse Server
• Citrix MetaFrame 1.8, XPe
• Citrix Secure Gateway 2,3,4
• Citrix Secure Ticketing Authority
Supported Citrix Components
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6. What the Citrix Monitor Reveals
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7. •IMA traffic •Citrix user latency monitor and resource
usage monitor
•DataStore connection failure and traffic
monitor •Terminal Server Client Access license monitor
•LocalHost cache traffic •RDP sessions details & user’s resource usage
monitor
•Zone elections monitor
•Citrix Availability, Critical Citrix related
•Citrix sessions details
Windows NT services and processes
•Disconnects monitoring
•Citrix sessions and user’s resource usage from
•Published Applications resource usage Citrix Farm level
monitoring
•Citrix license usage from Citrix Farm level
•Black Hole Effect monitoring
• MetaFrame events monitor from Windows
•Auto-Create printer driver failure monitor and Eventlogs
other printer related issues monitor
•Citrix license checkin, checkout, pooled usage
monitor
Key Metrics for the Citrix Presentation Server
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8. •Server Busy error monitoring
•HTTP Request / Responses monitor
•Finding Incomplete Request / Responses
•Netscaler CPU usage monitor
•Server / Client connections details
•Netscaler connection hit-ratio monitor
Key Metrics for Netscaler Applicance
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9. •Sessions life cycle details
•Session cache-hits and misses of Citrix Access Gateway
•Data layer monitoring – inserts, update, deletes, commits etc
•Stream management metrics like read /write
Key Metrics for Citrix Access Gateway
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10. eG’s Citrix Monitor – Deep Insights
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11. This sections helps
administrators to quickly
know the status of the
Citrix servers in their
This section helps administrators to
environment
know at a quick glance which
server(s) are consuming maximum
resources This section shows the
status of all the Citrix
environment services. Also
shows the status of all the
components monitored by
eG system
Which published
application on
which Citrix
server is using
Maximum CPU
currently
Monitoring Citrix – The eG Dashboard
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12. Administrators
can tick to
Moving the mouse
acknowledge an
over an alert shows
alarm which helps
brief description of an
avoid too many
alert. In this case a
people working
Citrix user profile is
on the same issue
exceeding his quota.
Click on the alarm to
know more
Monitoring Citrix – The Alarm Window
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13. Shows monitors
for CTX_SERVER Layer model for
layer. Citrix server.
Shows metrics reported for ais
UserProfileTest user profile. CTX_SERVER layer is
Clearly user quota is exceeding. Clicking on showing a critical
showing a critical
the hour glass in from of Number of large
state. state.
files will reveal the file that is taking up user
quota
Click on it
Monitoring Citrix – Layer Model
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14. The bar graph showsThe pie chart shows
percentage of different
day wise distribution
events happened for the
of events. 02/Apr the
service was affectedchosen service. We can
most. Click on 02/Apr that 9.75 % of time
see
bar the service has had
critical problem
Monitoring Citrix – Executive Reports
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15. A user’s quota
on this Citrix
server was
exceeding the
allowed limit
Citrix server layer
had a critical
event that lasted
for more than 6
hours. Click on it
to know more
Monitoring Citrix – Executive Reports
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16. Monitoring Citrix – Operation Reports
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17. Comparison reports can be used to
judge if servers are properly load
balanced
Monitoring Citrix – Comparison Reports
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18. Useful to know
performance of the
servers in a zone in
one glance. This
section gives the
summary for the
select zone.
Gives total
Gives % ofnumberNetwork
Gives of
session
Gives the CPU time disk was bandwidth
active sessions
disconnects
utilized on all busy for all the Citrix on all
on all utilized
happened
Citrix servers Citrix servers
servers Citrix servers
in the server in the server in the server
farm farm farm
Monitoring Citrix – Zone Reports
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19. This section gives
summary for the
selected user.
Shows the to
Click up arrow
top ten 10
know top
applications
applications
accessed by the
accessed by
user in the Citrix
axwilli1
farm
Click the hour
Gives glass to know
Gives the duration of
Citrix servers the user which
time
the user has accessedapplications the
has
accessed the servers user has
Monitoring Citrix – User Reports accessed
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20. Gives the summary
of sessions in the
Citrix farm
Click to see top
Click longest
10 to see top
10 users
session for this
accessing this
Citrix farm
Citrix farm
Monitoring Citrix – Session Reports
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21. Shows number of javaw.exe
process running and resource
used by them.
Monitoring Citrix – Application Reports
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22. For more information:
Web : www.59xsolutions.com
e-Mail: sales@59xsolutions.com
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3/25/2009