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A PRESENTATION ON


PERFORMANCE APPRAISAL SYSTEM

             AT

ACME TELE POWER LTD., PANTNAGAR
PREFACE

ïŹ   At ACME TELE POWER LTD., PANTNAGAR, the
    employees are considered as most valuable asset
    and strength for sustained growth in the
    development of the company.


ïŹ   Like any other organization, ACME TELE POWER
    LTD., PANTNAGAR has framed Rules, Regulations,
    Policies, Systems and Schemes etc.
CONTENTS
ïŹ   CHAPTER 1
    –   Introduction
    –   Objectives of the study
    –   Research Methodology
    –   Scope of the study
    –   Limitations of the study
    –   Operational definition of the concept
    –   Learning’s in the Executive training

ïŹ   CHAPTER 2
    –   Company Profile
    –   Human Resource Development (Performance Appraisal)

ïŹ   CHAPTER 3
    –   Data Analysis
    –   Interpretations and findings
    –   Suggestions

ïŹ   CHAPTER 4
    –   Recommendations
    –
CHAPTER 1 ( INTRODUCTION)

● In the so highly competitive and rapidly changing environment
  to survive the companies need well trained and skilled worker.
  India is a very rich country in the term of resources, weather
  natural or technical and scientific .But it is very sad to state that
  India, till now, has not perfectly learnt how to develop its man
  power and tap its human resources for the betterment of its
  citizenry and business goal.

ïŹ   For summer training I got an opportunity to do my summer
    training in ACME TELE POWER LTD., PANTNAGAR because
    it is one of the biggest, well established and renowned in its
    field and serious about training its worker and intent to make it
    understood that they really care for them.
OBJECTIVES OF STUDY

ïŹ   To understand the Performance Appraisal activities of ACME
    TELE POWER LTD., PANTNAGAR.



ïŹ   To find out if the Performance Appraisal activities help the
    employee in his performance.



ïŹ   Take the response of employees towards the Performance
    Appraisal activities carried on upon them.
SAMPLE SIZE & RESEARCH
            METHODOLOGY

ïŹ   The sample size is of 100 employees, from ACME
    TELE POWERLTD, PANTNAGAR.


ïŹ   The study was done with the help of primary as well
    as secondary data. Primary data were collected
    through the questionnaire while secondary data were
    collected through:

         ● Internet
         ● Company report
         ● Brochures etc.
SCOPE OF THE STUDY

The topic chosen Performance appraisal was aimed for the
betterment of the organization in terms of quality as well as
quantity. The scope of the study under mentioned points
depicts the same.
1. To increase the productivity by increasing the level of
performance.

2. The programme would help the organization in meeting it
future personal need.

3. The programme will help the employee in their personal
group by improving their knowledge as well as skill.
LIMITATIONS OF THE STUDY


1.   Lack of expertise trainer handed in the
     prosecution of Performance Appraisal programme.

2.   Lack of feeling in people of against the awareness
     for the Performance Appraisal programme.

3. Search for the exact Appraisal was also difficult to
   define.
OPERATIONAL DEFINITION OF THE
             CONCEPT


          PERFORMANCE APPRAISAL SYSTEM
Performance appraisal is a process of evaluating employee performance for
the purpose of placements, selections for promotions, career planning,
motivation etc and performance appraisal seeks to achieve following objective.

● To assess the performance, personal attributes and potential of the employee.

● Performance based rewards in terms of promotion, increments etc.

● To identify training needs.

● To assess strengths, areas of improvements and give feedback to the employee.
PERFORMANCE APPRAISAL PROCESS


1. HR to prepare the Appraisal Form of individual
   employee to be appraised and send it to concerned
   Reviewing Officer/HOD.

2. Reviewing Authority/HOD will arranged distribution of
   form to individual employee through Appraising
   Officer/S.H.

3. Employee shall fill his part in the Appraisal form in
   the appraisal form and shall hand over the same to
   Reviewing Officer/S.H.
CHAPTER 2 (COMPANY PROFILE)

● ACME Tele Power Ltd. was incorporated in 2003. The company was
  established with a mission to provide innovative and creative solution
  to hltherto unaddressed infrastructure –and power –relative problems
  faced by the telecom operators in the country. The idea was to provide
  solutions that are cost effective, environment friendly, reliable and
  delivered a quick ROI.


ïŹ   ACME Tele Power Ltd. (ATPL), provides comprehensive passive
    infrastructure solutions to wireless telecom players both in India as well
    as overseas. It has three main policies. These are:-
        ● Zero defect products
        ● Total customer focus
        ● Implementation of Kaizen
PRODUCTS OF THE COMPANY
    As on date, ACME Tele Power Ltd. boasts of a rich and variegated
    portfolio of cost effective and innovative products based on the modern
    technologies. These include :-
ïŹ   Green Shelter
ïŹ   Power Interface unit
ïŹ   Line Conditioner unit
ïŹ   Thermal Management System with PCM
ïŹ   AC with free cooling
ïŹ   Heat Exchanger
ïŹ   Battery Life Enhancer
ïŹ   Fuel Cells
ïŹ   Battery coolers
ïŹ   NACC Compressor less Air Conditioner
ïŹ   Micro Turbine

    Each of the organization’s products considerably reduce the
    dependence on diesel generators for cooling requirements during
    power outages and provide stable power supply.
PERFORMANCE APPRAISAL

Company considers its human resources as the most valuable
 resources for its growth & development. Performance appraisal seeks
 to achieve the following.

  1. To set realistic & challenging targets/ key performance area on
 annual basis for the individual.

  2. To assess employee’s performance based on person attributes.
   Job performed targets achieved/ specific achievements.

 3. To assess the strengths, weakness& potential of the employee.

 4. Performance based reward in terms of increment& promotion etc.
APPRAISAL PERIOD



Appraisal period is from April to March. Every
employee is appraised at the end of the appraisal
period. Employees joining during appraisal are
appraised on completion of their one year service&
employees joining after March are appraised in next
appraisal.
METHOD OF APPRAISAL


The employee’s performance is appraised by the
department & sectional head in consultation with his
immediate supervisor on personal attributes, job
performed targets achieved/ specific achievement.
Finally the appraisal is reviewed & approved by the
review committee to ensure uniformity& objective.
APPRAISAL FEEDBACK


1. The appraisal is being discussed with the employee
   by the appraises to give the employee.



2. Feed back about his performance, strength&
   weakness employee is also suggested area of
   consolidation& improvement.
TRAINING AND DEVELOPMENT


 Training & development is an important aspect of the
 H.R.D. The company believes in training &
 development of its employees. In hour & outstation
 programs are arranged for employees by H.R.D. on
 recommendation of sectional & departmental head.
PERFORMANCE APPRAISAL SYSTEM

 It is a process of evaluating employee performance for the
  purpose of placements, selections for promotions, career
  planning, motivation etc, performance appraisal seeks to
  achieve following objective.
    ● To assess the performance, personal attributes and
        potential of the employees.
     ● Performance based rewards in terms of promotion,
        increments etc.
     ● To identify training needs.
     ● To assess strengths, areas of improvements and give
         feedback to the employees.
INDIVIDUAL COMPONENT DEFINED

                                ATTRIBUTES


WORK PLANNING             CONCEPTUAL DEPTH
                                                AREAS OF STRENGTH   AREAS OF
                                                                    IMPROVEMENT
ABILITY TO PLAN           VISION
ORGANISE                  LONG RANGE PLANNING
EXECUTE                   VERSATILITY
MEET DEADLINES            CREATIVITY AND
INTEGRITY                 INNOVATION
RESPONSIBILITY

        COMMUNICATION            OVERALL BUISNESS APPROACH KEY TRAINING
                                                           AND DEVELOPMENT
           ARTICULATING              TECHNICAL BASIS
           PERSUASIO                 FINANCAL KNOWLEDGE
           SUPPORT                   STRATEGIC PRIORITIES
           CONFIDENCE                CONSUMER DRIVEN
RATINGS

Ratings in the terms are to be awarded to the
individual, by his immediate superior and the
departmental head in the specific columns. The
points are given as:

●   OUTSTANDING (OS)
●   COMMENDABLE (CO)
●   MEET EXPECTATIONS (ME)
●   NEEDS IMPROVEMENT (NI)
●   UNSATISFACTORY(US)
BELL SHAPED CURVE


                             piu stores

                           Standard             Actual
                                                                        SCALE    RATING   STANDARD   ACTUAL
                                                                        ..05      OS           3     2
          35
                                           31                            0.2      CO       12        15
          30
          25
                                       29                                 0.5     ME       31        29
numbers




          20                                                              .15     NI       9         11
                      15
          15
                      12                                                   0.1    US        6        4
          10                                                  11

          5     3                                         9         6
                 2                                                  4
          0
               OS    CO               ME                 NI        US
                                  ratings
ISSUES IN PERFORMANCE APRASIAL

                                Formal v/s
                                informal
             What
             methods                                    Whose
                                                      performance



     When to                   Appraisal
     Evaluate?
                                design
                                                             Who are the
                                                              partners


          What to
          evaluate

                                             What problems
                       How to solve
METHODS OF APPRAISAL

The last to be addressed in the process of designing an
appraisal programme is to determine method(s) of
evaluation. All the approaches to appraisal can be classified
into:-



● past-oriented methods
● future oriented methods
METHODS OF APPRAISAL

                          Rating Scale

                                           Checklists
            Essay


                                                Forced Choice
   Tests & Observation     Appraisal
                           methods
                                             Forced Distribution
           Field Review
                                         Critical Incident

                           BARS
APPRAISAL METHODS
                        Methods


Past oriented                        Future oriented


  Appraisal by objectives             Management by objectives

  Trait Appraisal
  Rating Scales &Ranking Technique
  Simple or straight Ranking
  Forced distribution Ranking         Psychological appraisals
  Paired comparison
  The Critically incident method         Assessment Centers
LEARNINGS IN THE TRAINING


●   INDUCTION
●   5’s (Japanese Technology)
●   KRA
●   QUALITY CIRCLES
●   COMPETANCY MAPPING
●   PRACTICAL WORK ON EXCEL
QUESTIONS ASKED DURING SURVEY

  Q no 1: Number of service years in this organization.
   Q no 2: Are you aware about your performance appraisal or any evaluation done by your
superior.
 Q no 3: Are you aware about the modern techniques used in performance appraisal?
 Q no 4: Performance appraisal techniques make you better eligible for promotion, demotion, & transfer.
 Q no 5: Do you think performance appraisal is useful or just a waste of time?
 Q no 6: Proper and adequate performance appraisal plays a crucial role in your career development.
 Q no 7: Does performance appraisal report is helpful in identifying Training and Development need or it
 lay development plan for you?
 Q no 8: Performance appraisal is most of the time fair and unbiased.
 Q no 9: Have you understood clearly, as to what is expecting from you?
 Q No 10: Does the organization provide counseling after appraisal?
FINDINGS

1. As company was set up in 2003 so the years of service in the organization of
    most of the employees is less than 5 years.

2. 80 % the employees had responded in favor of that they were aware about
     performance appraisal.

3. Near about 60% of the employees had not aware about modern performance
    appraisal techniques.

4. The 80% of the respondent’s shows that PARs as a good strategy to go
    ahead with promotion while 40% of respondents do not agree with it.

5. More than 90% of the employees say that performance appraisal is useful for
    there self-assessment and promotions. Thus, they cannot ignore it.
FINDINGS

6. 92% of the responses show that Performance Appraisal Report
   helps a lot in the promotional activities.

7. 50% of the respondents are satisfied by the performance appraisal
   report as it helps them to understand the job profile and helps in
   training need identification.

8. 65 % of the respondents show that Performance Appraisal report is
   time fair & unbiased.

9. Near about 75% of the respondents, say that Organization provides
   counseling after performance appraisal report.
CONCLUSION

1. It is truth that no work is completed in itself. Infact, completion of one job is
   actually the beginning of another job. Likewise, performance Appraisal is
   never ending process. It is essential for personal & professional development.



2. This project has been considering all possible aspects mentioned in the
   project booklet. The project is made very clear and precise with the help of
   the relevant data gathered from the company, company website & through
   various annexure


3. They believe in investing continuously in human resource for their growth. The
   company is led by young professionals. They have an open work environment
   which is achievement oriented.
SUGGESTION GIVEN BY EMPLOYEES
   OF ACME DURING SURVEY

ïŹ   Performance Appraisal should be experience, work skill,
    labourism sincerity.

ïŹ   Evaluation should be as per performance and shall not be
    biased.

ïŹ   Valuation of performance should be done in each quarter.

ïŹ   Appraisal should not be Bell Curve. It should be based on
    department/ individual either 100% or 0%.

ïŹ   Employee is the key resource of the organization. Hence
    employee satisfaction is the key to success for the
    organizational growth. For employee satisfaction there should
    be good incremental and promotional policies.
CONT




ïŹ   Things carried out on paper should be followed/
    implemented or at least can be tried.

ïŹ   Performance Appraisal should be done by MBO
    (Management By Objective) / M&M method of appraisal.

ïŹ   Every employee should have a right of justification for his
    own roles , responsibilities and designation.

ïŹ   Organization must use 360 degree appraisal method
    because this method not only includes the performance of
    an employee but his interpersonal skills also.
Performance Appraisal System at Acme Tele Power

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Performance Appraisal System at Acme Tele Power

  • 1. A PRESENTATION ON PERFORMANCE APPRAISAL SYSTEM AT ACME TELE POWER LTD., PANTNAGAR
  • 2. PREFACE ïŹ At ACME TELE POWER LTD., PANTNAGAR, the employees are considered as most valuable asset and strength for sustained growth in the development of the company. ïŹ Like any other organization, ACME TELE POWER LTD., PANTNAGAR has framed Rules, Regulations, Policies, Systems and Schemes etc.
  • 3. CONTENTS ïŹ CHAPTER 1 – Introduction – Objectives of the study – Research Methodology – Scope of the study – Limitations of the study – Operational definition of the concept – Learning’s in the Executive training ïŹ CHAPTER 2 – Company Profile – Human Resource Development (Performance Appraisal) ïŹ CHAPTER 3 – Data Analysis – Interpretations and findings – Suggestions ïŹ CHAPTER 4 – Recommendations –
  • 4. CHAPTER 1 ( INTRODUCTION) ● In the so highly competitive and rapidly changing environment to survive the companies need well trained and skilled worker. India is a very rich country in the term of resources, weather natural or technical and scientific .But it is very sad to state that India, till now, has not perfectly learnt how to develop its man power and tap its human resources for the betterment of its citizenry and business goal. ïŹ For summer training I got an opportunity to do my summer training in ACME TELE POWER LTD., PANTNAGAR because it is one of the biggest, well established and renowned in its field and serious about training its worker and intent to make it understood that they really care for them.
  • 5. OBJECTIVES OF STUDY ïŹ To understand the Performance Appraisal activities of ACME TELE POWER LTD., PANTNAGAR. ïŹ To find out if the Performance Appraisal activities help the employee in his performance. ïŹ Take the response of employees towards the Performance Appraisal activities carried on upon them.
  • 6. SAMPLE SIZE & RESEARCH METHODOLOGY ïŹ The sample size is of 100 employees, from ACME TELE POWERLTD, PANTNAGAR. ïŹ The study was done with the help of primary as well as secondary data. Primary data were collected through the questionnaire while secondary data were collected through: ● Internet ● Company report ● Brochures etc.
  • 7. SCOPE OF THE STUDY The topic chosen Performance appraisal was aimed for the betterment of the organization in terms of quality as well as quantity. The scope of the study under mentioned points depicts the same. 1. To increase the productivity by increasing the level of performance. 2. The programme would help the organization in meeting it future personal need. 3. The programme will help the employee in their personal group by improving their knowledge as well as skill.
  • 8. LIMITATIONS OF THE STUDY 1. Lack of expertise trainer handed in the prosecution of Performance Appraisal programme. 2. Lack of feeling in people of against the awareness for the Performance Appraisal programme. 3. Search for the exact Appraisal was also difficult to define.
  • 9. OPERATIONAL DEFINITION OF THE CONCEPT PERFORMANCE APPRAISAL SYSTEM Performance appraisal is a process of evaluating employee performance for the purpose of placements, selections for promotions, career planning, motivation etc and performance appraisal seeks to achieve following objective. ● To assess the performance, personal attributes and potential of the employee. ● Performance based rewards in terms of promotion, increments etc. ● To identify training needs. ● To assess strengths, areas of improvements and give feedback to the employee.
  • 10. PERFORMANCE APPRAISAL PROCESS 1. HR to prepare the Appraisal Form of individual employee to be appraised and send it to concerned Reviewing Officer/HOD. 2. Reviewing Authority/HOD will arranged distribution of form to individual employee through Appraising Officer/S.H. 3. Employee shall fill his part in the Appraisal form in the appraisal form and shall hand over the same to Reviewing Officer/S.H.
  • 11. CHAPTER 2 (COMPANY PROFILE) ● ACME Tele Power Ltd. was incorporated in 2003. The company was established with a mission to provide innovative and creative solution to hltherto unaddressed infrastructure –and power –relative problems faced by the telecom operators in the country. The idea was to provide solutions that are cost effective, environment friendly, reliable and delivered a quick ROI. ïŹ ACME Tele Power Ltd. (ATPL), provides comprehensive passive infrastructure solutions to wireless telecom players both in India as well as overseas. It has three main policies. These are:- ● Zero defect products ● Total customer focus ● Implementation of Kaizen
  • 12. PRODUCTS OF THE COMPANY As on date, ACME Tele Power Ltd. boasts of a rich and variegated portfolio of cost effective and innovative products based on the modern technologies. These include :- ïŹ Green Shelter ïŹ Power Interface unit ïŹ Line Conditioner unit ïŹ Thermal Management System with PCM ïŹ AC with free cooling ïŹ Heat Exchanger ïŹ Battery Life Enhancer ïŹ Fuel Cells ïŹ Battery coolers ïŹ NACC Compressor less Air Conditioner ïŹ Micro Turbine Each of the organization’s products considerably reduce the dependence on diesel generators for cooling requirements during power outages and provide stable power supply.
  • 13. PERFORMANCE APPRAISAL Company considers its human resources as the most valuable resources for its growth & development. Performance appraisal seeks to achieve the following. 1. To set realistic & challenging targets/ key performance area on annual basis for the individual. 2. To assess employee’s performance based on person attributes. Job performed targets achieved/ specific achievements. 3. To assess the strengths, weakness& potential of the employee. 4. Performance based reward in terms of increment& promotion etc.
  • 14. APPRAISAL PERIOD Appraisal period is from April to March. Every employee is appraised at the end of the appraisal period. Employees joining during appraisal are appraised on completion of their one year service& employees joining after March are appraised in next appraisal.
  • 15. METHOD OF APPRAISAL The employee’s performance is appraised by the department & sectional head in consultation with his immediate supervisor on personal attributes, job performed targets achieved/ specific achievement. Finally the appraisal is reviewed & approved by the review committee to ensure uniformity& objective.
  • 16. APPRAISAL FEEDBACK 1. The appraisal is being discussed with the employee by the appraises to give the employee. 2. Feed back about his performance, strength& weakness employee is also suggested area of consolidation& improvement.
  • 17. TRAINING AND DEVELOPMENT Training & development is an important aspect of the H.R.D. The company believes in training & development of its employees. In hour & outstation programs are arranged for employees by H.R.D. on recommendation of sectional & departmental head.
  • 18. PERFORMANCE APPRAISAL SYSTEM It is a process of evaluating employee performance for the purpose of placements, selections for promotions, career planning, motivation etc, performance appraisal seeks to achieve following objective. ● To assess the performance, personal attributes and potential of the employees. ● Performance based rewards in terms of promotion, increments etc. ● To identify training needs. ● To assess strengths, areas of improvements and give feedback to the employees.
  • 19. INDIVIDUAL COMPONENT DEFINED ATTRIBUTES WORK PLANNING CONCEPTUAL DEPTH AREAS OF STRENGTH AREAS OF IMPROVEMENT ABILITY TO PLAN VISION ORGANISE LONG RANGE PLANNING EXECUTE VERSATILITY MEET DEADLINES CREATIVITY AND INTEGRITY INNOVATION RESPONSIBILITY COMMUNICATION OVERALL BUISNESS APPROACH KEY TRAINING AND DEVELOPMENT ARTICULATING TECHNICAL BASIS PERSUASIO FINANCAL KNOWLEDGE SUPPORT STRATEGIC PRIORITIES CONFIDENCE CONSUMER DRIVEN
  • 20. RATINGS Ratings in the terms are to be awarded to the individual, by his immediate superior and the departmental head in the specific columns. The points are given as: ● OUTSTANDING (OS) ● COMMENDABLE (CO) ● MEET EXPECTATIONS (ME) ● NEEDS IMPROVEMENT (NI) ● UNSATISFACTORY(US)
  • 21. BELL SHAPED CURVE piu stores Standard Actual SCALE RATING STANDARD ACTUAL ..05 OS 3 2 35 31 0.2 CO 12 15 30 25 29 0.5 ME 31 29 numbers 20 .15 NI 9 11 15 15 12 0.1 US 6 4 10 11 5 3 9 6 2 4 0 OS CO ME NI US ratings
  • 22. ISSUES IN PERFORMANCE APRASIAL Formal v/s informal What methods Whose performance When to Appraisal Evaluate? design Who are the partners What to evaluate What problems How to solve
  • 23. METHODS OF APPRAISAL The last to be addressed in the process of designing an appraisal programme is to determine method(s) of evaluation. All the approaches to appraisal can be classified into:- ● past-oriented methods ● future oriented methods
  • 24. METHODS OF APPRAISAL Rating Scale Checklists Essay Forced Choice Tests & Observation Appraisal methods Forced Distribution Field Review Critical Incident BARS
  • 25. APPRAISAL METHODS Methods Past oriented Future oriented Appraisal by objectives Management by objectives Trait Appraisal Rating Scales &Ranking Technique Simple or straight Ranking Forced distribution Ranking Psychological appraisals Paired comparison The Critically incident method Assessment Centers
  • 26. LEARNINGS IN THE TRAINING ● INDUCTION ● 5’s (Japanese Technology) ● KRA ● QUALITY CIRCLES ● COMPETANCY MAPPING ● PRACTICAL WORK ON EXCEL
  • 27. QUESTIONS ASKED DURING SURVEY Q no 1: Number of service years in this organization. Q no 2: Are you aware about your performance appraisal or any evaluation done by your superior. Q no 3: Are you aware about the modern techniques used in performance appraisal? Q no 4: Performance appraisal techniques make you better eligible for promotion, demotion, & transfer. Q no 5: Do you think performance appraisal is useful or just a waste of time? Q no 6: Proper and adequate performance appraisal plays a crucial role in your career development. Q no 7: Does performance appraisal report is helpful in identifying Training and Development need or it lay development plan for you? Q no 8: Performance appraisal is most of the time fair and unbiased. Q no 9: Have you understood clearly, as to what is expecting from you? Q No 10: Does the organization provide counseling after appraisal?
  • 28. FINDINGS 1. As company was set up in 2003 so the years of service in the organization of most of the employees is less than 5 years. 2. 80 % the employees had responded in favor of that they were aware about performance appraisal. 3. Near about 60% of the employees had not aware about modern performance appraisal techniques. 4. The 80% of the respondent’s shows that PARs as a good strategy to go ahead with promotion while 40% of respondents do not agree with it. 5. More than 90% of the employees say that performance appraisal is useful for there self-assessment and promotions. Thus, they cannot ignore it.
  • 29. FINDINGS 6. 92% of the responses show that Performance Appraisal Report helps a lot in the promotional activities. 7. 50% of the respondents are satisfied by the performance appraisal report as it helps them to understand the job profile and helps in training need identification. 8. 65 % of the respondents show that Performance Appraisal report is time fair & unbiased. 9. Near about 75% of the respondents, say that Organization provides counseling after performance appraisal report.
  • 30. CONCLUSION 1. It is truth that no work is completed in itself. Infact, completion of one job is actually the beginning of another job. Likewise, performance Appraisal is never ending process. It is essential for personal & professional development. 2. This project has been considering all possible aspects mentioned in the project booklet. The project is made very clear and precise with the help of the relevant data gathered from the company, company website & through various annexure 3. They believe in investing continuously in human resource for their growth. The company is led by young professionals. They have an open work environment which is achievement oriented.
  • 31. SUGGESTION GIVEN BY EMPLOYEES OF ACME DURING SURVEY ïŹ Performance Appraisal should be experience, work skill, labourism sincerity. ïŹ Evaluation should be as per performance and shall not be biased. ïŹ Valuation of performance should be done in each quarter. ïŹ Appraisal should not be Bell Curve. It should be based on department/ individual either 100% or 0%. ïŹ Employee is the key resource of the organization. Hence employee satisfaction is the key to success for the organizational growth. For employee satisfaction there should be good incremental and promotional policies.
  • 32. CONT

 ïŹ Things carried out on paper should be followed/ implemented or at least can be tried. ïŹ Performance Appraisal should be done by MBO (Management By Objective) / M&M method of appraisal. ïŹ Every employee should have a right of justification for his own roles , responsibilities and designation. ïŹ Organization must use 360 degree appraisal method because this method not only includes the performance of an employee but his interpersonal skills also.