08 of 08 Lean Six Sigma Overview - Control Phase of DMAIC For access tovideos, blogs, discussions and experts refer http://network.kinduz.com/

1. Enabling Sustained Business Excellence
Part 8 of 8 - Control Phase
Lean Six Sigma Practice @ KINDUZ
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Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/
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3. Control Phase
Objective:
To implement the final solution, guarantee
process improvements are maintained,
ensure that new process problems are
identified and quickly corrected, disseminate
Improve Define
lessons learned, and identify replication and
Performance Opportunities
standardization opportunities.
Inputs Key Deliverables
Control Performance:
• Solutions • Process Control Plans
• Process Maps and • Standards and Procedures
Documentation • Plan and Implement Solution • Training Plans
• Cost/Benefit Analyses • Team Evaluation
• Implement Metrics Based
• Improvement Impacts and • Potential Problem Analysis
Control System
Benefits • Solution Results
• Process & People Integration
• Pilot Results • Success Stories
• Storyboard • Closure and Recognition • Trained Associates
• Change Plan • Replication Opportunities
• Standardization Opportunities
Analyze Measure
Performance
Opportunity
Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/
© 2009 KINDUZ - All rights reserved 2

4. Plan and Implement Solution: Create Implementation Plan
Other Tools:
Budget • Process Control
Charts
• Training Plans
• Change
Process Control Plan Acceleration Plan
• Culture
Management Plan
• Reporting and
Communication
People
Plan
• Audit Plan
• Business Impact
Review Plan
Partners
• Etc.
Technology
Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/
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5. Key Contacts
Pavan Kota Sundeep M
Chief Executive Officer Senior Director,
Customer Relationships
Website: http://www.kinduz.com/
India Office: +91-40-40165594
US Phone: + 1-312-473-9767
Website: http://www.kinduz.com/ Website: http://www.kinduz.com/ For Services: services@kinduz.com
Email: pavankota@kinduz.com Email: sundeep.m@kinduz.com For Research: research@kinduz.com
India Mobile: +91-9246185813 India Mobile: +91-9246085180
India Office: +91-40-40165594 India Office: +91-40-40165594
US Phone: +1-312-473-9767 US Phone: + 1-312-473-9767
Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/
© 2009 KINDUZ - All rights reserved 4

6. Contact
Website: http://www.kinduz.com/
Email: services@kinduz.com
India Office: +91-40-40165594
Workshop Knowledgebase:
http://kinduz.ning.com/
Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/
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7. http://www.kinduz.com
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