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Beyond Likes
Winning in a world dominated by social
media
31 January 2014

Thursday 30 January 14
About Us
•

Paul Writer’s vision is to raise the bar for marketing in India by
providing a community platform for marketers to develop and share
best practices

•

Paul Writer was founded in 2010 by Jessie Paul, author of No Money
Marketing (2009, Tata McGraw-Hill) and former CMO of Wipro who
has also held senior marketing positions in Infosys and iGATE

•

Through its website, e-newsletter, marketing magazine and social
media presence, Paul Writer has a reach of around 30,000

•

1000+ senior executives have attended a Paul Writer conference in
the past 21 months

•

To recognize excellence in marketing, Paul Writer hosts award
programs such as Hall of Fame, Futurist CMO Awards, Real Estate
Marketing, M.IT.R - 100 (Marketing and IT Recognition - 100),
Chennai Hot 50 Brands

Thursday 30 January 14
FAQ
Q: What % of my budget should be marketing?
A: As much as possible. Funded startups spend over 100% of revenue.
Established product firms between 10% and 25%.
Q: When is the right time to do marketing?
A: Before it is too late. Now.
Q: I’m operating on a shoestring. What can I do?
A: Focus on great content and its distribution. Invest time instead of money.

Thursday 30 January 14
Your
Business Has
to Be Social
to do Social
Media
Thursday 30 January 14
Big is not Best

Thursday 30 January 14
All digital isn’t the same
Tool

Purpose

Content

Twitter

Communication with Customers, Media,
Employees

Pithy quotes, personal engagement, good
content

Facebook

Engagement tool, sharing POV, driving traffic

Contests, polls, coupons, events, hiring

LinkedIn

Professional audience/network

Company updates, discussion points

YouTube

Showcasing demos, archiving talks on POVs

Demos, Interviews, Visual communications

Slideshare

Excellent for sharing content, has lead
collection tool

Decks, documents, research, case studies

google+

Good for sharing content, early stages for
other usage such as communities

Same as FB

Search

Be visible for customers with intent

Rich thought leadership, keywords

Pinterest

Sharing links to visual-oriented content

Pictures, use-cases

Thursday 30 January 14
What, when, where?

Thursday 30 January 14
Business Lens: Role of Content
PHASE

AWARENESS

Objective

Higher Search
Rankings
Publicity
Generate Interest

Common
Tools

White Papers
Research
Rankings
Awards
SEO
Press Releases
Tweets
LinkedIn Answers,
Groups
Slideshare Decks
Demos
Podcasts
Speaking Opps

Thursday 30 January 14

LEAD GEN

NURTURE

Attract those in
the buying
process
Capture Leads

Continue
outreach with
those not yet
ready to buy
Move up the
purchase
lifecycle

White Papers
Research
ROI Calculators
Viewpoints
Case Studies
Testimonials
Webinars
Slideshare (paid)
Direct Mailers
Telemarketing
Speaking opps

Newsletters
Custom White
Papers
Research
Press Releases
Speaking opps
(for prospect)
Demos
Co-hosted
webinars
Platform/tech
collateral
Comparisons/
Benchmarks

CONVERT

ENGAGE

Move target
from prospect
to buyer

Continue
engagement
Cross-sell/
upsell
Manage postpurchase
dissonance

Sales
Presentation
Pricing Models
Proposals
Case Studies
Referrals
Analyst reccos

Newsletters
Project
updates/photos
Customer
forums
Case Studies
Analyst reports
Awards
Rankings
Speaking opps
(for the client)
Workshops
Extending the half-life of content

TIMING &
RERUNS

Retweets
Staggered
publishing

Thursday 30 January 14

MULTIPLE
FORMATS

Repurposing
across multiple
channels
Editing
Media
adaptations

SERIALIZING COMPRESSING

Break-up
large content

Packetize
content into
infographics,
tweets, posts,
summaries,
viewpoints

INTERACTIVE
REWRITES

Post-publishing
seek comments
from readers, and
incorporate into
future publishing

SYNDICATION

Reach different
audiences through
publishing
partners
RESEARCH

IMPLEMENTATION AND
REPORTING

CHOICE OF
PLATFORMS

SOCIAL MEDIA STRATEGY:
GETTING THE ORGANIZATION
READY
OWNERSHIP
(RESOURCES)
ORG MODELS
AND PROCESS

CONTENT
STRATEGY

Thursday 30 January 14
Paul Writer
Writer: n A person entrusted with managing a tea
or coffee estate including the marketing and operational
management. A trusted advisor of the estate owner.
Origin: Colonial English.

Paul Writer: n A trusted advisor to brand
owners.

JESSIE@PAULWRITER.COM
PHOTO COURTESY AGUSTIN RUIZ, FLICKR
Thursday 30 January 14

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How Entrepreneurs Can Win in a Social Media World

  • 1. Beyond Likes Winning in a world dominated by social media 31 January 2014 Thursday 30 January 14
  • 2. About Us • Paul Writer’s vision is to raise the bar for marketing in India by providing a community platform for marketers to develop and share best practices • Paul Writer was founded in 2010 by Jessie Paul, author of No Money Marketing (2009, Tata McGraw-Hill) and former CMO of Wipro who has also held senior marketing positions in Infosys and iGATE • Through its website, e-newsletter, marketing magazine and social media presence, Paul Writer has a reach of around 30,000 • 1000+ senior executives have attended a Paul Writer conference in the past 21 months • To recognize excellence in marketing, Paul Writer hosts award programs such as Hall of Fame, Futurist CMO Awards, Real Estate Marketing, M.IT.R - 100 (Marketing and IT Recognition - 100), Chennai Hot 50 Brands Thursday 30 January 14
  • 3. FAQ Q: What % of my budget should be marketing? A: As much as possible. Funded startups spend over 100% of revenue. Established product firms between 10% and 25%. Q: When is the right time to do marketing? A: Before it is too late. Now. Q: I’m operating on a shoestring. What can I do? A: Focus on great content and its distribution. Invest time instead of money. Thursday 30 January 14
  • 4. Your Business Has to Be Social to do Social Media Thursday 30 January 14
  • 5. Big is not Best Thursday 30 January 14
  • 6. All digital isn’t the same Tool Purpose Content Twitter Communication with Customers, Media, Employees Pithy quotes, personal engagement, good content Facebook Engagement tool, sharing POV, driving traffic Contests, polls, coupons, events, hiring LinkedIn Professional audience/network Company updates, discussion points YouTube Showcasing demos, archiving talks on POVs Demos, Interviews, Visual communications Slideshare Excellent for sharing content, has lead collection tool Decks, documents, research, case studies google+ Good for sharing content, early stages for other usage such as communities Same as FB Search Be visible for customers with intent Rich thought leadership, keywords Pinterest Sharing links to visual-oriented content Pictures, use-cases Thursday 30 January 14
  • 8. Business Lens: Role of Content PHASE AWARENESS Objective Higher Search Rankings Publicity Generate Interest Common Tools White Papers Research Rankings Awards SEO Press Releases Tweets LinkedIn Answers, Groups Slideshare Decks Demos Podcasts Speaking Opps Thursday 30 January 14 LEAD GEN NURTURE Attract those in the buying process Capture Leads Continue outreach with those not yet ready to buy Move up the purchase lifecycle White Papers Research ROI Calculators Viewpoints Case Studies Testimonials Webinars Slideshare (paid) Direct Mailers Telemarketing Speaking opps Newsletters Custom White Papers Research Press Releases Speaking opps (for prospect) Demos Co-hosted webinars Platform/tech collateral Comparisons/ Benchmarks CONVERT ENGAGE Move target from prospect to buyer Continue engagement Cross-sell/ upsell Manage postpurchase dissonance Sales Presentation Pricing Models Proposals Case Studies Referrals Analyst reccos Newsletters Project updates/photos Customer forums Case Studies Analyst reports Awards Rankings Speaking opps (for the client) Workshops
  • 9. Extending the half-life of content TIMING & RERUNS Retweets Staggered publishing Thursday 30 January 14 MULTIPLE FORMATS Repurposing across multiple channels Editing Media adaptations SERIALIZING COMPRESSING Break-up large content Packetize content into infographics, tweets, posts, summaries, viewpoints INTERACTIVE REWRITES Post-publishing seek comments from readers, and incorporate into future publishing SYNDICATION Reach different audiences through publishing partners
  • 10. RESEARCH IMPLEMENTATION AND REPORTING CHOICE OF PLATFORMS SOCIAL MEDIA STRATEGY: GETTING THE ORGANIZATION READY OWNERSHIP (RESOURCES) ORG MODELS AND PROCESS CONTENT STRATEGY Thursday 30 January 14
  • 11. Paul Writer Writer: n A person entrusted with managing a tea or coffee estate including the marketing and operational management. A trusted advisor of the estate owner. Origin: Colonial English. Paul Writer: n A trusted advisor to brand owners. JESSIE@PAULWRITER.COM PHOTO COURTESY AGUSTIN RUIZ, FLICKR Thursday 30 January 14