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Webroot countrywide casestudy
1. Case Study
Countrywide
Country wide SeleCtS webroot’S HoSted
email SeCurity Solution
With a network of 1,300 estate agent offices providing
national coverage through over 46 well-known high street
brands, Countrywide is the UK’s largest estate agency and
property services group. The company recognised the need
to maximise the effectiveness of its email communications
without compromising on the levels of protection needed
to safeguard its financially sensitive and personal customer
information.
buSineSS driverS
Countrywide, with over 9,000 employees across five different lines of business, makes
the most of its local knowledge, with it’s network of expertise, Countrywide helps
wHere
more people move than any other business in the UK and is a leading provider of
estate agency, lettings, mortgage services, land and new homes, franchising, auctions,
Country wide
surveying, conveyancing and corporate property management services. gained
An email security solution that
Colin Tigg, Countrywide IT procurement manager, is charged with making sure the reduced costs of ownership
selected email security solution is not only robust, but also efficient. across the business.
“Over the last two years we have gone from five separate business divisions operating Secure email communications;
as single entities, to a single company offering a comprehensive range of market- protecting its customer and
leading property services,” explains Tigg. “Email plays an increasingly dominant role in employee duty of care, as well
company-wide communications, underpinning the delivery of these integrated services.” as its brand.
An average of almost 4m spam
The use of email is also important because it comes under the scope of industry
emails stopped every month.
regulations. Securing the sensitive information it may hold is vital to mitigate risk and
ensure compliance, and also to maintain service excellence. One central, simplified
management point.
“Some parts of the group have simple email security requirements,” explains Tigg. “But
others are regulated by the Financial Services Authority (FSA), which states that we Rapid and easy deployment.
must ensure the information we send is transmitted securely, reaches the intended The ability to easily scale with
recipient, and that there is a preserved audit trail.” the business.
Taking this into consideration, the IT team needed to find ways to support the Future-proofed security
company’s business integration strategy by consolidating its group email security protection that will be able to
capabilities. grow across different IT areas,
as the company needs.
finding an email SeCurity Solution tHat fitS
Tigg worked with a Webroot partner to evaluate a number of competitive email
security products. The initial introduction effectively demonstrated how Webroot‰
Email Security Service could meet Countrywide’s technology and business needs.
“The cost of the other products we evaluated, whether they were on-premise or
other hosted solutions, were higher than Webroot’s costs, even when training and
management were factored in,” says Tigg. “This made Webroot the most cost-
effective. Software as a Service (SaaS) keeps maintenance requirements to a minimum,
while still being straightforward enough to use, which also reduces training overheads.”
