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Is   the next big thing in B2B?

               November 2012




                               Copyright 2012 Paul Sillers


<                                        Slide 01/14   >
Is   the next big thing in B2B?



           What's all the buzz?
          Instagram is a photo-sharing service, launched - initially as
          an Apple app only service - in October 2010.

          The service enables users to add filters to edit and enhance
          the photos with a variety of effects, ranging from funky
          colours to nostalgic grainy overlays.

          File sharing over the Internet is the lifeblood of the product -
          you follow and like the work of others and build a cyber
          community with the people whose work you admire.




                                                                      Copyright 2012 Paul Sillers


<                                                                               Slide 02/14   >
Is   the next big thing in B2B?



         What's different about this social media channel?
          Instagram went from start up to exit in 17 months and was bought by
          Facebook for approximately 1 billion dollars.

          It has acquired 100 million registered users in the space of two years. It
          took eBay 17 years to reach that many people.

          The highest followings are for celebrities in the entertainment, music
          and sports industries and B2C.

          But could Instagram be effective as a business to business platform
          also? Here are some examples of B2B players gaining traction with
          Instagram followings:



                                                                    Copyright 2012 Paul Sillers


<                                                                             Slide 03/14   >
Is      the next big thing in B2B?


                                     Basic functionality of the
     How many
                                     Instagram interface.
     Instagram
     photos have
     been posted                         Block user or report spam.
     on the
     account.
                                         How many people the account holder
                                         is following.


                                         How many people are following the
     Account                             account holder.
     holder image
     and text
     profile.                            A global map with geo-location data
     Companies                           relating to the image.
     tend to apply
     their corporate
     logos here.


                                                               Copyright 2012 Paul Sillers


<                                                                        Slide 04/14   >
Is        the next big thing in B2B?


       5 most common B2B approaches to Instagram content
     Conspicuous product    Understated product   Event coverage                           Human interest
                                                                   Behind the scenes.
         placement.            placement.                                                     photo.




                             Placement of         Coverage of                            Casual depiction
      Explicit focus on      product without                       Informal and
                                                  conferences,                           of company
      company                specific branding                     spontaneous
                                                  media and                              personnel in
      products and           reference.                            photos of people
                                                  networking                             unstaged
      corporate identity.                                          in informal mode.
                                                  events.                                situations.




                                                                                        Copyright 2012 Paul Sillers


<                                                                                                 Slide 05/14   >
Is   the next big thing in B2B?




                                     The top 10
                                  brands and their
                                     Instagram
                                      following.
                                              followers
                                               followers

                                               photos.
                                                photos.




                                    Notes:
                                    Top 10 brands as defined by
                                    Interbrand.
                                    Stats recorded 30 October
                                    2012.
                                    Some brands have Instagram
                                    accounts but have posted few
                                    or even no photos.




                                           Copyright 2012 Paul Sillers


<                                                         Slide 06/14   >
Is   the next big thing in B2B?


         Notable B2B Instagramers:   General Electric
                                     GE's Instagram content has
                                     a strong focus on
                                     technology developments,
                                     complemented with detailed
                                     commentary in non-scientific
                                     language.

                                     Carefully considered,
                                     detailed snapshots with
                                     evocative photography have
                                     elevated GE's Instagram
                                     following to over 137,000.




                                                    Copyright 2012 Paul Sillers


<                                                             Slide 07/14   >
Is   the next big thing in B2B?


         Notable B2B Instagramers:   Deloitte Digital
                                     Deloitte Digital's Instagram
                                     account is filled with light-
                                     hearted snaps of
                                     personnel in informal
                                     settings.

                                     The company's "Impact
                                     Day" - Deloitte's
                                     celebration of commitment
                                     to community investment -
                                     is recorded in their
                                     Instagram account.




                                                      Copyright 2012 Paul Sillers


<                                                               Slide 08/14   >
Is   the next big thing in B2B?


         Notable B2B Instagramers:   Marcosa S/A
                                     Caterpillar Nordeste
                                     Caterpillar stradles the
                                     unlikely bed-fellows of heavy
                                     construction equipment with
                                     fashion brand.

                                     Their Instagram account
                                     focuses more on the former
                                     category.




                                                    Copyright 2012 Paul Sillers


<                                                             Slide 09/14   >
Is   the next big thing in B2B?


         Notable B2B Instagramers:   Hubspot
                                     Proponents of Inbound
                                     Marketing, software
                                     specialists Hubspot's raison
                                     d'etre is the creation of
                                     social media content to
                                     attract interest.

                                     A recent Inbound
                                     Conference in Boston,
                                     hosted at the Hynes
                                     Convention Centre is
                                     documented extensively on
                                     Instagram.




                                                    Copyright 2012 Paul Sillers


<                                                             Slide 10/14   >
Is   the next big thing in B2B?


         Notable B2B Instagramers:   Adobe
                                     Adobe, the dominant global
                                     force in digital marketing and
                                     digital media solutions, uses
                                     Instagram to promote its
                                     Creative Cloud - Adobe's
                                     cloud-based digital creative
                                     tools service - as well as
                                     coverage of CS6, the latest
                                     incarnation of their Creative
                                     Suite.




                                                     Copyright 2012 Paul Sillers


<                                                              Slide 11/14   >
Is   the next big thing in B2B?


         Notable B2B Instagramers:   Maersk Line
                                     Danish business
                                     conglomerate's global
                                     container division Maersk
                                     Line, part of the A.P. Moller
                                     – Maersk Group has a
                                     strong social media focus in
                                     its corp comms to the extent
                                     that Maersk's CEO has a
                                     framed Instagram wall in his
                                     office, packed with
                                     Instagram images of the
                                     company's products and
                                     activities.




                                                     Copyright 2012 Paul Sillers


<                                                              Slide 12/14   >
Is   the next big thing in B2B?



         Summary
          Recent early studies suggest that visual content is more
          memorable and promotes brand engagement in a more
          compelling way compared to text only micro-blogging:

          One study by Comscore states that Instagram has 7.3 million
          daily users in the U.S., compared to 6.9 million on Twitter.

          As a B2B communications tool Instagram offers the brevity
          and spontaneity of instant text messaging but with the added
          advantage of visual - and therefore more memorable and
          evocative - content.




                                                                     Copyright 2012 Paul Sillers


<                                                                              Slide 13/14   >
For further discussion, contact




                                  Copyright 2012 Paul Sillers


<                                           Slide 14/14   >

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Is instagram the next big thing in b2b?

  • 1. Is the next big thing in B2B? November 2012 Copyright 2012 Paul Sillers < Slide 01/14 >
  • 2. Is the next big thing in B2B? What's all the buzz? Instagram is a photo-sharing service, launched - initially as an Apple app only service - in October 2010. The service enables users to add filters to edit and enhance the photos with a variety of effects, ranging from funky colours to nostalgic grainy overlays. File sharing over the Internet is the lifeblood of the product - you follow and like the work of others and build a cyber community with the people whose work you admire. Copyright 2012 Paul Sillers < Slide 02/14 >
  • 3. Is the next big thing in B2B? What's different about this social media channel? Instagram went from start up to exit in 17 months and was bought by Facebook for approximately 1 billion dollars. It has acquired 100 million registered users in the space of two years. It took eBay 17 years to reach that many people. The highest followings are for celebrities in the entertainment, music and sports industries and B2C. But could Instagram be effective as a business to business platform also? Here are some examples of B2B players gaining traction with Instagram followings: Copyright 2012 Paul Sillers < Slide 03/14 >
  • 4. Is the next big thing in B2B? Basic functionality of the How many Instagram interface. Instagram photos have been posted Block user or report spam. on the account. How many people the account holder is following. How many people are following the Account account holder. holder image and text profile. A global map with geo-location data Companies relating to the image. tend to apply their corporate logos here. Copyright 2012 Paul Sillers < Slide 04/14 >
  • 5. Is the next big thing in B2B? 5 most common B2B approaches to Instagram content Conspicuous product Understated product Event coverage Human interest Behind the scenes. placement. placement. photo. Placement of Coverage of Casual depiction Explicit focus on product without Informal and conferences, of company company specific branding spontaneous media and personnel in products and reference. photos of people networking unstaged corporate identity. in informal mode. events. situations. Copyright 2012 Paul Sillers < Slide 05/14 >
  • 6. Is the next big thing in B2B? The top 10 brands and their Instagram following. followers followers photos. photos. Notes: Top 10 brands as defined by Interbrand. Stats recorded 30 October 2012. Some brands have Instagram accounts but have posted few or even no photos. Copyright 2012 Paul Sillers < Slide 06/14 >
  • 7. Is the next big thing in B2B? Notable B2B Instagramers: General Electric GE's Instagram content has a strong focus on technology developments, complemented with detailed commentary in non-scientific language. Carefully considered, detailed snapshots with evocative photography have elevated GE's Instagram following to over 137,000. Copyright 2012 Paul Sillers < Slide 07/14 >
  • 8. Is the next big thing in B2B? Notable B2B Instagramers: Deloitte Digital Deloitte Digital's Instagram account is filled with light- hearted snaps of personnel in informal settings. The company's "Impact Day" - Deloitte's celebration of commitment to community investment - is recorded in their Instagram account. Copyright 2012 Paul Sillers < Slide 08/14 >
  • 9. Is the next big thing in B2B? Notable B2B Instagramers: Marcosa S/A Caterpillar Nordeste Caterpillar stradles the unlikely bed-fellows of heavy construction equipment with fashion brand. Their Instagram account focuses more on the former category. Copyright 2012 Paul Sillers < Slide 09/14 >
  • 10. Is the next big thing in B2B? Notable B2B Instagramers: Hubspot Proponents of Inbound Marketing, software specialists Hubspot's raison d'etre is the creation of social media content to attract interest. A recent Inbound Conference in Boston, hosted at the Hynes Convention Centre is documented extensively on Instagram. Copyright 2012 Paul Sillers < Slide 10/14 >
  • 11. Is the next big thing in B2B? Notable B2B Instagramers: Adobe Adobe, the dominant global force in digital marketing and digital media solutions, uses Instagram to promote its Creative Cloud - Adobe's cloud-based digital creative tools service - as well as coverage of CS6, the latest incarnation of their Creative Suite. Copyright 2012 Paul Sillers < Slide 11/14 >
  • 12. Is the next big thing in B2B? Notable B2B Instagramers: Maersk Line Danish business conglomerate's global container division Maersk Line, part of the A.P. Moller – Maersk Group has a strong social media focus in its corp comms to the extent that Maersk's CEO has a framed Instagram wall in his office, packed with Instagram images of the company's products and activities. Copyright 2012 Paul Sillers < Slide 12/14 >
  • 13. Is the next big thing in B2B? Summary Recent early studies suggest that visual content is more memorable and promotes brand engagement in a more compelling way compared to text only micro-blogging: One study by Comscore states that Instagram has 7.3 million daily users in the U.S., compared to 6.9 million on Twitter. As a B2B communications tool Instagram offers the brevity and spontaneity of instant text messaging but with the added advantage of visual - and therefore more memorable and evocative - content. Copyright 2012 Paul Sillers < Slide 13/14 >
  • 14. For further discussion, contact Copyright 2012 Paul Sillers < Slide 14/14 >