Popi becomes law briefing slides

POPI Becomes Law
Communications, social marketing and
collaborative enterprises

Monday 05 November 12

@pauljacobson*

* Tweet about this talk!

Unsolicited Electronic
Communications

What is “direct marketing”?


“direct marketing” means to approach a data subject, either in person
or by mail or electronic communication, for the direct or indirect
purpose of –
• promoting or offering to supply, in the ordinary course of business,
any goods or services to the data subject; or
• requesting the data subject to make a donation of any kind for any
reason;


And “electronic communication”?


“electronic communication” means any text, voice, sound or image
message sent over an electronic communications network which is
stored in the network or in the recipient's terminal equipment until
it is collected by the recipient.


“An agreement concluded between parties by means of data messages
is concluded at the time when and place where the acceptance of
the offer was received by the offeror.”

Section 22(2) of the Electronic Communications and Transactions Act


Consent models


One-off approach to request consent


“consent” means any voluntary, specific and informed expression of will
in terms of which permission is given for the processing of personal
information"


“processing” means any operation or activity or any set of operations, whether or
not by automatic means, concerning personal information, including—
(a) the collection, receipt, recording, organisation, collation, storage, updating or
modification, retrieval, alteration, consultation or use;
(b) dissemination by means of transmission, distribution or making available in any
other form; or
(c) merging, linking, as well as restriction, degradation, erasure or destruction of
information;


Explicit opt-ins vs implicit opt-ins


The data subject has given “his, her
or its consent to the processing”


Implicit opt-in is a little more complicated


1. Sale of a product or service

2. Related products
and services


Being responsible


Obtain consent
Be transparent


Opportunities to opt-out –
1. When the personal information is first collected; and
2. With each subsequent communication.


Collaborative Enterprises


Social media has transformed
consumer relations


Social media is changing businesses


Business – now more social


‘‘personal information’’ means information relating to an identifiable, living, natural
person, and where it is applicable, an identifiable, existing juristic person, including, but not
limited to—
(a) information relating to the race, gender, sex, pregnancy, marital status, national, ethnic
or social origin, colour, sexual orientation, age, physical or mental health, well-being,
disability, religion, conscience, belief, culture, language and birth of the person;
(b) information relating to the education or the medical, financial, criminal or employment
history of the person;
(c) any identifying number, symbol, e-mail address, physical address, telephone number,
location information, online identifier or other particular assignment to the person;
(d) the biometric information of the person;
(e) the personal opinions, views or preferences of the person;
(f) correspondence sent by the person that is implicitly or explicitly of a private or
confidential nature or further correspondence that would reveal the contents of the
original correspondence;
(g) the views or opinions of another individual about the person; and
(h) the name of the person if it appears with other personal information relating to the
person or if the disclosure of the name itself would reveal information about the person;


More developed collaborative enterprises
require more develop privacy frameworks


Data collection and
integration


Privacy is contextual


(f) correspondence sent by the person that is implicitly or explicitly of a
private or confidential nature or further correspondence that would reveal
the contents of the original correspondence;


Aggregate
with caution

“voluntary, specific and informed expression of will”


Purpose speciﬁcation


What is “purpose specification”?


Collection for specific purpose

13. (1) Personal information must be collected for a specific, explicitly
defined and lawful purpose related to a function or activity of the
responsible party.
(2) Steps must be taken in accordance with section 18(1) to ensure that
the data subject is aware of the purpose of the collection of the
information unless the provisions of section 18(4) are applicable.


Retention and restriction of records

14. (1) Subject to subsections (2) and (3), records of personal information
must not be retained any longer than is necessary for achieving the
purpose for which the information was collected or subsequently processed,
unless –
(a) retention of the record is required or authorised by law;
(b) the responsible party reasonably requires the record for lawful
purposes related to its functions or activities;
(c) retention of the record is required by a contract between the parties
thereto; or
(d) the data subject or a competent person where the data subject is a child
has consented to the retention of the record.


Thank you!

Visit j.mp/POPIbriefing for related materials


Paul Jacobson
paul@webtechlaw.com

@webtechlaw
webtechlaw.com


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