Labor Ready Intro

1. Our Mission: We put people to work. The company was founded as Labor Ready, Inc. in 1989 in Kent, Wash. It started as a small operation with a vision to provide companies of all sizes with dependable temporary labor. We have grown to become a publicly traded, financially strong, multinational organization with headquarters in Tacoma, Wash. In 2007, the parent company was renamed TrueBlue, Inc. to reflect the company’s expanding family of brands. Our Mission and Values guide our day-to-day business dealings and are helping us achieve our vision: “To be the leading provider of general labor and be recognized for the positive difference we make.” Values - be true, be passionate, be responsible, be creative, be respectful.

3. When it comes to labor, we know one size does not fit all. Each year, Labor Ready dispatches approximately 450,000 temporary employees to jobs in construction, manufacturing, warehousing, retail, events and hospitality, waste and recycling, transportation, agriculture and more. More than 225,000 businesses of all sizes throughout the United States, Canada and Puerto Rico use Labor Ready when they need a dependable source of labor. We take pride in quickly matching the right temporary employees with the right job. That not only means knowing our employees’ strengths- it also means knowing the policies and working styles of every one of our customers.

4. Over 600 locations to serve you. 24/7. That’s when we’re available to get the job done. In all 50 states, Puerto Rico and Canada, you’re never far from a Labor Ready team that can supply on-demand temporary labor solutions and expertise you need for any job- 1 worker or 100, at a single location or many. Visit LaborReady.com and use our branch locator to find a branch near you or call 800-24-LABOR to be connected to your closest branch.

5. When we fill a pair of boots, we know who’s in them. Right Match Dispatch We do not send out workers first come, first served. Our application process identifies the past work experience of every prospective temporary employee. This allows us to make sure that we are matching the right workers and abilities to your job requirements. Behavioral Screening Labor Ready utilizes the services of American Tescor, Inc., the innovative leader in electronic pre-employment screening, to effectively reduce employment risk. The 73-question Tescor survey assesses behavior, not personality, and screens for violence, drug use, theft, lying and entitlement mentality. The Tescor process meets all state and federal regulations and provides instant results- 24 hours a day. Background Checks & Drug Screening In addition to our standard screening process, Labor Ready has the resources to provide companies with background checks and drug screening upon request of the customer. By working closely with the customer, Labor Ready can custom-design the background checks and drug tests to meet all customer requirements. These tests are provided by Labor Ready at a cost to the customer.

6. ICE/IMAGE Partnership Labor Ready is committed to meeting all US eligibility and identity requirements. Our branch staff is trained to properly complete I-9 forms and ensure that employees present the necessary documents. Labor Ready, and its parent company, TrueBlue, have been recognized by Immigration and Customs Enforcement’s IMAGE program as a leader in setting standards designed to prevent unauthorized employment in the United States. As an IMAGE partner, Labor Ready is implementing guidelines and best practices designed to ensure that workers are properly documented.

7. We stand tall behind our promises. President’s Guarantee “ If you are unhappy with any temporary employee, for any reason, notify Labor Ready within the first two-hour period. You will not be billed for that temporary employee, and we will send out a replacement immediately.”- Wayne Larkin, President of Labor Ready Customer Service We view our customers as trusted partners and we are committed to providing the best service in the industry. To monitor our service delivery to our customers, we have implemented an ongoing service tracking program. We have hired an independent third-party research company to conduct dozens of phone interviews each month with randomly selected customers. The input we receive from our customers is used by our team to continually improve and customize our services.

8. Local Vendor Relationship You’ll meet with your District Manager and Branch Manager team who will talk with you to assess your needs, gain a deep understanding of your company and work with you to develop smart strategies to using temporary labor to achieve your business objectives. Over the years, we’ve developed a comprehensive, streamlined system that addresses all aspects of providing labor. From consolidated reporting and billing to our technology that enables you to order employees online and check your account information 24/7, we’re constantly looking for ways to work smarter, reduce costs and make running your business easier.

10. We care about our workers. Safety At Labor Ready, we make the safety of our workers a top priority. All of our workers are sent to jobsites with the basic personal protective equipment for their jobs as described by our customers. When workers fill out an application, they must also take a safety test. Safety films are also shown daily in all of the Labor Ready branches. Temporary employees must call in or report daily to the branch prior to their scheduled work assignments. Branch staff can then assess the individuals and ensure that workers have the necessary PPE. We also have a team of highly trained Field Safety Specialists who work with our branches and our customers to ensure a safe environment for everyone. No Hiring Fees Labor Ready firmly believes in doing everything in its power to help our workers grow both personally and professionally, and we do not stand in the way of their success. If one of our temporary employees is fortunate enough to be offered a full-time position, we do not charge any fees to the worker or our customer if the worker accepts the position.

11. Temporary Employee Benefits The primary benefit the temporary employee receives is the opportunity to receive payment the same day work is completed. We have found that the ability to obtain immediate financial relief is one of the integral reasons for our temporary employee retention.

13. Technology Labor Ready’s proprietary software allows the ability to track employee hours, track overtime and save specific worker skill sets. We can provide reports for your accounting and management personnel including aging, billing, ticket reprints, open invoice reports and customer ledgers. Recruiting for Temporary Employees Labor Ready uses typical media platforms for recruitment of its temporary employees. These include radio, local newspapers, online resources and college bulletin boards. Availability of work also spreads by word of mouth through the temporary employees communicating with friends and family. Labor Ready/National Guard Partnership Labor Ready has partnered with the Army National Guard since June 2005 to offer flexible work opportunities to ARNG members and their families. Information about Labor Ready is posted at ARNG armories and recruiters refer soldiers and their families to local Labor Ready offices. In turn, ARNG recruiters visit Labor Ready offices to speak with our temporary employees about opportunities with the Guard.

14. Labor Ready is proud to be part of the TrueBlue family. TrueBlue offers the blue-collar marketplace a go-to staffing provider. With three lines of business - General Labor, Light Industrial and Skilled Trades- the TrueBlue family provides individuals with opportunities for growth and businesses with the help they need to succeed in today’s competitive environment. The companies in our family are known for their market leadership in everything from general labor to specialty services. This includes more than 20 years’ experience in delivering a dependable work force and outstanding customer service. TrueBlue is committed to growing stronger by focusing on what we know best- the world of blue-collar work.