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• Online Travel Agent
• Digital Marketing




                        patavarayan@gmail.com
All About OTA & Digital Marketing
1. Challenges in OTA Space
2. Opportunities in OTA Space
3. Important Digital Media to Target Unique Visitors
4. Emerging Digital Trends; to Watch & be Prepared
5. Email Marketing
      - Approach
      - Affiliations
6. Digital Strategy
7. Display Strategy
8. Digital Tools
      - Campaign Management
      - Tracking
      - MIS


                                                       patavarayan@gmail.com
Challenges in OTA Space
What challenges and opportunities do you anticipate in the hyper competitive OTA space?


1.   How to scale travel products?
2.   How to reach a large audience of people?
3.   How to increase bookings on the website?
4.   How much money should be used to get visibility and bookings?
5.   How to get best deals from travel partners?
6.   How to build a travel focus team in-house & stay motivated?
7.   How to track, compensate and measure ROI?
8.   How to meet “UV’s” Website Selection Criteria (WSC)?
9.   How to measure & improve digital marketing channel efficiency?




                                                                           patavarayan@gmail.com
All About OTA & Digital Marketing
1. Challenges in OTA Space
2. Opportunities in OTA Space
3. Important Digital Media to Target Unique Visitors
4. Emerging Digital Trends; to Watch & be Prepared
5. Email Marketing
      - Approach
      - Affiliations
6. Digital Strategy
7. Display Strategy
8. Digital Tools
      - Campaign Management
      - Tracking
      - MIS


                                                       patavarayan@gmail.com
Opportunities in OTA Space
What challenges and opportunities do you anticipate in the hyper competitive OTA space?


1.   Dynamic Travel Products
2.   New Emerging Media
3.   Integrated Marketing
4.   Product Offerings Unique to Individuals
5.   Technology to Reduce Distribution Cost
6.   Performance Driven Marketing




                                                                           patavarayan@gmail.com
All About OTA & Digital Marketing
1. Challenges in OTA Space
2. Opportunities in OTA Space
3. Important Digital Media to Target Unique Visitors
4. Emerging Digital Trends; to Watch & be Prepared
5. Email Marketing
      - Approach
      - Affiliations
6. Digital Strategy
7. Display Strategy
8. Digital Tools
      - Campaign Management
      - Tracking
      - MIS


                                                       patavarayan@gmail.com
Important Digital Media to Target Unique Visitors
What are the most important digital tools / media required to get targeted UV’s?



1.    Search (Organic & Paid)
2.    Social Media & Social Apps
3.    Email Marketing
4.    Affiliates & Meta-Search Engine
5.    Display & Contextual Advertising
6.    Mobile Advertising
7.    Online Partnerships
8.    Niche Travel Sites & Networks
9.    SMS Marketing
10.   Niche Product Innovations for All New Media
11.   Unpaid Advertising
12.   Location Based Marketing

                                                                                   patavarayan@gmail.com
All About OTA & Digital Marketing
1. Challenges in OTA Space
2. Opportunities in OTA Space
3. Important Digital Media to Target Unique Visitors
4. Emerging Digital Trends; to Watch & be Prepared
5. Email Marketing
      - Approach
      - Affiliations
6. Digital Strategy
7. Display Strategy
8. Digital Tools
      - Campaign Management
      - Tracking
      - MIS


                                                       patavarayan@gmail.com
Emerging Digital Trends; to Watch & be Prepared
What emerging digital trends should a company keenly watch and be prepared for in the digital ecosystem?



1.    Mobile & Mobile Payments
2.    Social Apps
3.    Independent Apps
4.    Tablets
5.    DTH
6.    Reviews & Ratings
7.    Online Video Experience
8.    User Behavior
9.    Location-Based Marketing
10.   Return on Engagement (ROE)
11.   Competition

                                                                                     patavarayan@gmail.com
All About OTA & Digital Marketing
1. Challenges in OTA Space
2. Opportunities in OTA Space
3. Important Digital Media to Target Unique Visitors
4. Emerging Digital Trends; to Watch & be Prepared
5. Email Marketing
      - Approach
      - Affiliations
6. Digital Strategy
7. Display Strategy
8. Digital Tools
      - Campaign Management
      - Tracking
      - MIS


                                                       patavarayan@gmail.com
Email Marketing: Approach
What will be your approach towards email marketing in terms of database to target and affiliations to create?



1.    Build relationship before selling
2.    Integrate social media
3.    Integrate social community
4.    Increase interaction in multiple channels
5.    Mobile friendly email
6.    Targeted users with relevant communications
7.    Personalized and Referral orientation
8.    Integrate product communication
9.    Affiliations
      - Affiliate Networks, Niche Email Groups, Travel partners and others.




                                                                                       patavarayan@gmail.com
All About OTA & Digital Marketing
1. Challenges in OTA Space
2. Opportunities in OTA Space
3. Important Digital Media to Target Unique Visitors
4. Emerging Digital Trends; to Watch & be Prepared
5. Email Marketing
      - Approach
      - Affiliations
6. Digital Strategy
7. Display Strategy
8. Digital Tools
      - Campaign Management
      - Tracking
      - MIS


                                                       patavarayan@gmail.com
Digital Strategy
What according to you are the key insights ( of a digital native) you will leverage to devise your digital strategy?



1.     Expand marketing role to drive customer experience
2.    Measure performance and ROI of all channels
3.    Email Integration across all possible channels
4.    Identifying new device and new channel choices
5.    Mobile Integration
6.    Integrated Data Analysis
7.    IT alignment
8.    Right technology, communication and network mix




                                                                                           patavarayan@gmail.com
All About OTA & Digital Marketing
1. Challenges in OTA Space
2. Opportunities in OTA Space
3. Important Digital Media to Target Unique Visitors
4. Emerging Digital Trends; to Watch & be Prepared
5. Email Marketing
      - Approach
      - Affiliations
6. Digital Strategy
7. Display Strategy
8. Digital Tools
      - Campaign Management
      - Tracking
      - MIS


                                                       patavarayan@gmail.com
Display Strategy
What should be the display strategy for a challenger brand in the digital medium?



1.     Identify display network driven by performance.
2.    Always look for new display advertising avenues.
3.    Use ad-exchanges to optimise display channel campaigns.
4.    Keep media-buying options available.
5.    Re-marketing and behavior targeting should be key.
6.    Measure performance of Display on CPA.
7.    Trends
      - Social Ad Endorsement
      - Paid Search
      - Real Time Bidding




                                                                                    patavarayan@gmail.com
All About OTA & Digital Marketing
1. Challenges in OTA Space
2. Opportunities in OTA Space
3. Important Digital Media to Target Unique Visitors
4. Emerging Digital Trends; to Watch & be Prepared
5. Email Marketing
      - Approach
      - Affiliations
6. Digital Strategy
7. Display Strategy
8. Digital Tools
      - Campaign Management
      - Tracking
      - MIS


                                                       patavarayan@gmail.com
Digital Tools – Campaign Management
What tools would you use for campaign management / tracking / MIS and why?



1.     Website Analytics [Possibly both hosted & log]
2.    Email Delivery System
3.    Social Campaign Management & Engagement
4.    Mobile Marketing Technology
5.    Search Bid Management
6.    Affiliate Network Management
7.    Demand Side Platforms
8.    Lead Management & Nurturing Tools
9.    Display Ads management
10.   Book Data and Client Data analysis tool.



                                                                             patavarayan@gmail.com
Digital Tools – Tracking & MIS
What tools would you use for campaign management / tracking / MIS and why?



1.    Website Analytics
          - Web Trends
          - Google Analytics
          - Omniture
2. Email Tracking & Measurement
3. Campaign Tracking Tools
4. Social Listening Tools
5. CRM tools




                                                                             patavarayan@gmail.com
Thank You




                 Patavarayan
            patavarayan@gmail.com




                   patavarayan@gmail.com

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Patavarayan ota-digitalmarketing

  • 1. • Online Travel Agent • Digital Marketing patavarayan@gmail.com
  • 2. All About OTA & Digital Marketing 1. Challenges in OTA Space 2. Opportunities in OTA Space 3. Important Digital Media to Target Unique Visitors 4. Emerging Digital Trends; to Watch & be Prepared 5. Email Marketing - Approach - Affiliations 6. Digital Strategy 7. Display Strategy 8. Digital Tools - Campaign Management - Tracking - MIS patavarayan@gmail.com
  • 3. Challenges in OTA Space What challenges and opportunities do you anticipate in the hyper competitive OTA space? 1. How to scale travel products? 2. How to reach a large audience of people? 3. How to increase bookings on the website? 4. How much money should be used to get visibility and bookings? 5. How to get best deals from travel partners? 6. How to build a travel focus team in-house & stay motivated? 7. How to track, compensate and measure ROI? 8. How to meet “UV’s” Website Selection Criteria (WSC)? 9. How to measure & improve digital marketing channel efficiency? patavarayan@gmail.com
  • 4. All About OTA & Digital Marketing 1. Challenges in OTA Space 2. Opportunities in OTA Space 3. Important Digital Media to Target Unique Visitors 4. Emerging Digital Trends; to Watch & be Prepared 5. Email Marketing - Approach - Affiliations 6. Digital Strategy 7. Display Strategy 8. Digital Tools - Campaign Management - Tracking - MIS patavarayan@gmail.com
  • 5. Opportunities in OTA Space What challenges and opportunities do you anticipate in the hyper competitive OTA space? 1. Dynamic Travel Products 2. New Emerging Media 3. Integrated Marketing 4. Product Offerings Unique to Individuals 5. Technology to Reduce Distribution Cost 6. Performance Driven Marketing patavarayan@gmail.com
  • 6. All About OTA & Digital Marketing 1. Challenges in OTA Space 2. Opportunities in OTA Space 3. Important Digital Media to Target Unique Visitors 4. Emerging Digital Trends; to Watch & be Prepared 5. Email Marketing - Approach - Affiliations 6. Digital Strategy 7. Display Strategy 8. Digital Tools - Campaign Management - Tracking - MIS patavarayan@gmail.com
  • 7. Important Digital Media to Target Unique Visitors What are the most important digital tools / media required to get targeted UV’s? 1. Search (Organic & Paid) 2. Social Media & Social Apps 3. Email Marketing 4. Affiliates & Meta-Search Engine 5. Display & Contextual Advertising 6. Mobile Advertising 7. Online Partnerships 8. Niche Travel Sites & Networks 9. SMS Marketing 10. Niche Product Innovations for All New Media 11. Unpaid Advertising 12. Location Based Marketing patavarayan@gmail.com
  • 8. All About OTA & Digital Marketing 1. Challenges in OTA Space 2. Opportunities in OTA Space 3. Important Digital Media to Target Unique Visitors 4. Emerging Digital Trends; to Watch & be Prepared 5. Email Marketing - Approach - Affiliations 6. Digital Strategy 7. Display Strategy 8. Digital Tools - Campaign Management - Tracking - MIS patavarayan@gmail.com
  • 9. Emerging Digital Trends; to Watch & be Prepared What emerging digital trends should a company keenly watch and be prepared for in the digital ecosystem? 1. Mobile & Mobile Payments 2. Social Apps 3. Independent Apps 4. Tablets 5. DTH 6. Reviews & Ratings 7. Online Video Experience 8. User Behavior 9. Location-Based Marketing 10. Return on Engagement (ROE) 11. Competition patavarayan@gmail.com
  • 10. All About OTA & Digital Marketing 1. Challenges in OTA Space 2. Opportunities in OTA Space 3. Important Digital Media to Target Unique Visitors 4. Emerging Digital Trends; to Watch & be Prepared 5. Email Marketing - Approach - Affiliations 6. Digital Strategy 7. Display Strategy 8. Digital Tools - Campaign Management - Tracking - MIS patavarayan@gmail.com
  • 11. Email Marketing: Approach What will be your approach towards email marketing in terms of database to target and affiliations to create? 1. Build relationship before selling 2. Integrate social media 3. Integrate social community 4. Increase interaction in multiple channels 5. Mobile friendly email 6. Targeted users with relevant communications 7. Personalized and Referral orientation 8. Integrate product communication 9. Affiliations - Affiliate Networks, Niche Email Groups, Travel partners and others. patavarayan@gmail.com
  • 12. All About OTA & Digital Marketing 1. Challenges in OTA Space 2. Opportunities in OTA Space 3. Important Digital Media to Target Unique Visitors 4. Emerging Digital Trends; to Watch & be Prepared 5. Email Marketing - Approach - Affiliations 6. Digital Strategy 7. Display Strategy 8. Digital Tools - Campaign Management - Tracking - MIS patavarayan@gmail.com
  • 13. Digital Strategy What according to you are the key insights ( of a digital native) you will leverage to devise your digital strategy? 1. Expand marketing role to drive customer experience 2. Measure performance and ROI of all channels 3. Email Integration across all possible channels 4. Identifying new device and new channel choices 5. Mobile Integration 6. Integrated Data Analysis 7. IT alignment 8. Right technology, communication and network mix patavarayan@gmail.com
  • 14. All About OTA & Digital Marketing 1. Challenges in OTA Space 2. Opportunities in OTA Space 3. Important Digital Media to Target Unique Visitors 4. Emerging Digital Trends; to Watch & be Prepared 5. Email Marketing - Approach - Affiliations 6. Digital Strategy 7. Display Strategy 8. Digital Tools - Campaign Management - Tracking - MIS patavarayan@gmail.com
  • 15. Display Strategy What should be the display strategy for a challenger brand in the digital medium? 1. Identify display network driven by performance. 2. Always look for new display advertising avenues. 3. Use ad-exchanges to optimise display channel campaigns. 4. Keep media-buying options available. 5. Re-marketing and behavior targeting should be key. 6. Measure performance of Display on CPA. 7. Trends - Social Ad Endorsement - Paid Search - Real Time Bidding patavarayan@gmail.com
  • 16. All About OTA & Digital Marketing 1. Challenges in OTA Space 2. Opportunities in OTA Space 3. Important Digital Media to Target Unique Visitors 4. Emerging Digital Trends; to Watch & be Prepared 5. Email Marketing - Approach - Affiliations 6. Digital Strategy 7. Display Strategy 8. Digital Tools - Campaign Management - Tracking - MIS patavarayan@gmail.com
  • 17. Digital Tools – Campaign Management What tools would you use for campaign management / tracking / MIS and why? 1. Website Analytics [Possibly both hosted & log] 2. Email Delivery System 3. Social Campaign Management & Engagement 4. Mobile Marketing Technology 5. Search Bid Management 6. Affiliate Network Management 7. Demand Side Platforms 8. Lead Management & Nurturing Tools 9. Display Ads management 10. Book Data and Client Data analysis tool. patavarayan@gmail.com
  • 18. Digital Tools – Tracking & MIS What tools would you use for campaign management / tracking / MIS and why? 1. Website Analytics - Web Trends - Google Analytics - Omniture 2. Email Tracking & Measurement 3. Campaign Tracking Tools 4. Social Listening Tools 5. CRM tools patavarayan@gmail.com
  • 19. Thank You Patavarayan patavarayan@gmail.com patavarayan@gmail.com

Editor's Notes

  1. What challenges and opportunities do you anticipate in the hyper competitive OTA space?
  2. What challenges and opportunities do you anticipate in the hyper competitive OTA space?
  3. What challenges and opportunities do you anticipate in the hyper competitive OTA space?
  4. What challenges and opportunities do you anticipate in the hyper competitive OTA space?
  5. What challenges and opportunities do you anticipate in the hyper competitive OTA space?
  6. What challenges and opportunities do you anticipate in the hyper competitive OTA space?
  7. What challenges and opportunities do you anticipate in the hyper competitive OTA space?
  8. What challenges and opportunities do you anticipate in the hyper competitive OTA space?
  9. What challenges and opportunities do you anticipate in the hyper competitive OTA space?
  10. What tools would you use for campaign management / tracking / MIS and why?