1. Enterprise Architecture (EA): A framework for Knowledge Management 18 Feb 2009 Knowledge Management Seminar Houston, TX

2. Office of Performance Management & Decision Support (CG-0931) in conjunction with CG-6B Captain Joe Re Mr. David Bandel Ms. Bridgette Garchek

8. EA Links CG Objectives to Missions, Governance, Funding, Initiatives, Standards, Information &Technology Wikipedia says “Knowledge Management (KM) comprises a range of practices used in an organization to identify, create, represent, distribute and enable adoption of insights and experiences… efforts typically focus on organizational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, and continuous improvement of the organization. KM efforts overlap with Organizational Learning, and may be distinguished from by a greater focus on the management of knowledge as a strategic asset and a focus on encouraging the exchange of knowledge.”

9. What does Coast Guard Enterprise Architecture look like today?

21. FEA History (cont.) We are concerned primarily with the BRM and the PRM.

23. FEA BRM (cont.) The BRM provides a framework facilitating a functional (rather than operational) view of the federal government’s operations, independent of the agencies, bureaus and offices performing them. The BRM describes the federal government around common business areas instead of through an agency-by-agency view. It thus promotes agency collaboration. Business Areas Lines of Business Sub-functions

25. Basic PRM INPUTS Activities & Tasks OUTPUTS OUTCOMES GOALS PROCESSES Inputs: The resources needed for the process to operate Processes: The activities and tasks performed on the inputs Outputs: The immediate products, services, or information produced Outcomes: The benefit that the command/staff/organization seeks to achieve or influence—the eventual process and output effect Goals: Objectives that the command/staff/organization is working towards achieving

27. Relating the BRM and PRM Value Business Area Service for Citizens: Maritime Safety Line of Business Commercial Vessel Safety Response Sub-function Investigate Accidents BRM PRM Strategic Outcomes Human Capital Other Fixed Assets Mission and Business Results Processes and Activities Customer Results Technology

39. CGEA Six Perspectives Summarized CGBI is in charge of Performance, Business, and Information

40. How does CGEA relate to FEA? CGEA Perspective CGEA Product FEA Alignment Performance Performance Inventory FEA PRM Performance Reference Model Business Business Inventory FEA BRM Business Reference Model Information Enterprise Data Model FEA DRM Data Reference Model Service Services Profile FEA SRM Service Component Reference Model Technology IT Products and Standards Profile FEA TRM Technical Reference Model Security Security Profile FEA Security Profile

41. How does CGEA relate to DHS EA? CGEA Perspective CGEA Product DHS EA Alignment Performance Performance Profile DHS Performance Goals Business Value Chain Alignment DHS Value Chain Information Information Profile DHS Information Architecture Service C4 & IT Transition Portfolio Profile DHS IT Portfolios Technology IT Products and Standards Profile All CG Products in the DHS Technical Reference Manual Security Security Profile DHS Security Architecture

47. BALDRIGE (cont.) 5. Workforce Focus – how an organization engages, manages, and develops its workforce to utilize its full potential in alignment with the organization’s overall mission, strategy, and action plans 6. Process Management – how an organization determines its core competencies and work systems and how it designs, manages, and improves its key processes for implementing work systems to deliver customer value and achieve organizational success and sustainability 7. Results – examines performance and improvement in all areas Baldrige: Performance Excellence Framework (cont.)

48. Baldrige: Systems View 1 Leadership 2 Strategic Planning 3 Customer and Market Focus 5 Workforce Focus 6 Process Management Measurement, Analysis, and Knowledge Management 4 Results 7 Organizational Profile: Environment, Relationships, and Challenges Leadership Triad Results Triad

49. Relating Baldrige and PRM Results Triad 4 Strategic Outcomes Human Capital Other Fixed Assets Customer Results Processes and Activities Results 7 5 Workforce Focus 6 Process Management Measurement, Analysis, and Knowledge Management Technology Mission and Business Results Leadership Leadership Triad Leadership 1 2 Strategic Planning Customer and Market Focus 3

54. Tomorrow’s EA: Urban Planned

57. Questions?