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Reliance Communications
Investor Presentation
May, 2012
Forward looking statements – Important Note
    This presentation and the discussion that follows may contain “forward looking
    statements” by Reliance Communications Ltd (“RCOM”) that are not historical in nature.
    These forward looking statements, which may include statements relating to future
    results of operation, financial condition, business prospects, plans and objectives, are
    based on the current beliefs, assumptions, expectations, estimates, and projections of
    the directors and management of RCOM about the business, industry and markets in
    which RCOM operates. These statements are not guarantees of future performance, and
    are subject to known and unknown risks, uncertainties, and other factors, some of which
    are beyond RCOM‟s control and difficult to predict, that could cause actual results,
    performance or achievements to differ materially from those in the forward looking
    statements. Such statements are not, and should not be construed, as a representation
    as to future performance or achievements of RCOM. In particular, such statements
    should not be regarded as a projection of future performance of RCOM. It should be
    noted that the actual performance or achievements of RCOM may vary significantly from
    such statements.



Confidential                                                                                   2 of 41
Contents

               Reliance Communications – an integrated telco
                   Wireless
                   Global Enterprise
                   Home

               Key takeaways




Confidential                                                   3 of 41
Reliance Communications

   Journey so far….
                                                              FY 2009 to FY 2012

                                                                           Mobile
                                                                CDMA , GSM, 3G, Netconnect
                                  FY 2007 & FY 2008
                                                                                                  3G
          FY 2005 & FY 2006                                                           Globalcom
                                                                                FLAG Telecom, Vanco,
                                                                                 Yipes, Falcon & NGN
                                           Mobile
                                         CDMA Service
                                                                                    Enterprise
                                                                                          IDC

                     Mobile                                                                  Infratel
                   CDMA Service                                                200K slots; deepest backhaul
                                             Globalcom
                                                                                      Digital
                                                                       Reliance Digital TV, IPTV, DigiCom
                  Globalcom                      Enterprise



                 Foundation                  Growth                         Integration


                      Evolution path towards a profitable integrated Telco
Confidential                                                                                                  4 of 41
Reliance Communications

 Current position of our businesses
               Pan India Voice and Data network
               3G license in 13 circles (highest number of circles by single

 Wireless      operator)
               Data leadership – Widest footprint of wireless high speed
               data

               Largest global private submarine cable network, blue-chip
               global clients
Global         One stop shop for all large corporates and SMBs for
Enterprise     communications, networking and IT infrastructure needs
               Amongst Top 10 Data Centers in the world and # 1 in India




Infratel       200k+ slots, unique ability to provide space and connectivity




               Rapidly growing national DTH business, rich content access
Home           Industry‟s 1st offering of its kind – All 250 channels in High
               Definition like quality


                             Strong market presence in every business
                                                                                5 of 41
Confidential
Reliance Communications

      Strategy for focused and profitable growth
    ess Wirele




                                                                                                           Address mass mobility market thru‟ GSM with special focus on rural distribution
                                                                                                           Consolidate data market leadership with high ARPU 3G services & high speed datacards
                                                                                                           Increased revenue from new service streams (share of VAS & In-roaming revenue)


                                                                                                           Sign long term contracts with existing and new operators to provide pan-India infrastructure
bal Enterprise Glob




                                                        Netherland
                                                                Spain


                        Canada
                                    UK
                                  London Netherland
                                                          Austria FranceRussia
                                                 Germany Belgium Switzerland                    Japan
                                                                                                           and bandwidth
                                                Germany            d
                                   Belgium        Austria
                      USA
                                                   Italy
                                         France Switzerland SaudiArabia
                                                Italy Bahrain
                                                               UAE
                                                                              China
                                                                                       Japan
                                                                                                           Complete NGN Mediterranean and continue to maintain leadership in the Carriers Carrier
                                   Spain
                                                     Qatar Pakistan
                                                       Qatar
                                                        Oman
                                                                 Pakistan

                                                          Bahrain India
                                                                                     SouthKorea
                                                                                         HongKong
                                                                                                           market
                                                         Oman          Bangladesh
                                                  SaudiArabia                       Taiwan
                                        NigeriaSudan Sudan UAE                          Malaysia
                                                                             Malaysia HongKong
                                                                          Taiwan                           Increasing IDC capacity and launching new high margin product/service lines
                                                                SriLanka
                                                                                 NewZealand


                                                                                                           Expanding Managed Services portfolio for higher share of customer‟s wallet and to increase
                                              Nigeria                  SouthKorea

                                                                                  Australia
                                                   South
                                               SouthAfrica Africa                             NewZealand

                                                                                                           stickiness of our products
   tel Infrat




                                                                                                           Maximize revenues from existing assets of Towers, OFC & Ducts

                                                                                                           Huge potential of value unlocking for Reliance Communication shareholders
                            Infratel
e Home




                                                                                                           Aggressive acquisitions to build the subscriber base for long-term revenue
                                                                                                           Rigorous program management framework for capex and opex cost efficiencies, esp. Set-
                                                                                                           top box and Content


Confidential                                                                                                                                                                                              6 of 41
Reliance Communications

  Financial Highlights
                         Consolidated Revenue* (Rs. Mn)                                             Consolidated EBITDA* (Rs. Mn)

               250,000       221,323         231,076
                                                                                          100,000                          90,816
                                                                203,823
               200,000                                                                                       78,205
                                                                                           75,000                                             64,899
               150,000
                                                                                           50,000
               100,000

                50,000                                                                     25,000

                     0
                                                                                               0
                              FY' 10          FY' 11             FY' 12                                      FY'10         FY'11              FY'12




                                                                     EBITDA Margin

                                               60%

                                                                                39.3%
                                               40%           35.3%
                                                                                                        31.8%

                                               20%


                                                0%
                                                            FY' 10             FY' 11               FY' 12


    *FY’11 revenue and EBIDTA includes one time IRU License income in Global Enterprise business of Rs. 2,545 Cr. and associated EBIDTA of Rs. 2,530 Cr.

               Amongst highest EBIDTA margin in the industry in hyper competitive
                                         environment
Confidential                                                                                                                                               7 of 41
Contents

               Reliance Communications – an integrated telco
                   Wireless
                   Global Enterprise
                   Home

               Key takeaways




Confidential                                                   8 of 41
Wireless Business

 Strengths of Wireless Business

                1        Widest Coverage and Product Portfolio


                2     Data Leadership ( 3G, High Speed Data & 1x)


                3           Youth & Innovation Centric Brand


                4              Focus on Quality of Minutes




    All this with only 6 years of existence in industry, as compared to 15+ years
                                       for competition
Confidential                                                                        9 of 41
Wireless Business

 Strengths of Wireless Business

                1        Widest Coverage and Product Portfolio


                2     Data Leadership ( 3G, High Speed Data & 1x)


                3           Youth & Innovation Centric Brand


                4              Focus on Quality of Minutes




    All this with only 6 years of existence in industry, as compared to 15+ years
                                       for competition
Confidential                                                                        10 of 41
Wireless Business

Widest Coverage – Pan India presence
                            24,000 Towns

                           600,000 Villages

                           1 Billion Indians

                                   Data
                   Voice                        VAS
                              3G          HSD




      CDMA                                            GSM



Confidential                                                11 of 41
Wireless Business
 Widest Product Portfolio (Enhanced Data Offering)
                Mobile Handheld                           Dongles / Tabs

                                                3G HSPA               CDMA HSD

   Voice

                 CDMA       GSM




    Data




   Video



          Wide options for Voice, Data & Video across CDMA & GSM platforms
Confidential                                                                 12 of 41
Wireless Business

 Strengths of Wireless Business

                1        Widest Coverage and Product Portfolio


                2     Data Leadership ( 3G, High Speed Data & 1x)


                3           Youth & Innovation Centric Brand


                4              Focus on Quality of Minutes




    All this with only 6 years of existence in industry, as compared to 15+ years
                                       for competition
Confidential                                                                        13 of 41
Wireless Business
 Data Leadership : Leading the 2nd telecom revolution
 enabling “Wire Free” India
       Srinagar                                                   High speed data internet (3G, HSD)


                                                                   Number of 3G towns               333

                                                                  Number of HSD towns           ~1,000


                                                                   Total high speed            ~1,300
                                                                    internet towns             towns
                                              Imphal
    Porbandar
                                                                      Mobile internet (1X , EDGE)
                                Guntur

                                 3G circles: Top towns with 3G,
                                                                  Total towns with           20,000 +
                                 rest with EDGE coverage           Mobile Internet            towns
                                 Non-3G circles: Top towns with
                                 HSD, rest with 1X coverage

                          Kanyakumari
 Offering the widest footprint of High Speed Data across the length and breadth of India
Confidential                                                                                           14 of 41
Wireless Business

   Reliance - Google Android Partnership
            Reliance + Google                                      Android Community:
           Brands Co-marketing                                      Special Data Offer




                                                 +

         Android Experience                                              Exclusive Customer
        Zone at Reliance Retail          Best Experience of                      Care
                 Outlets               Google Mobile Services




          Objective is to create innovative products, marketing and quality service
                      levels to change the Smartphone landscape in India
Confidential                                                                                  15 of 41
Wireless Business

Driving the entire Data eco-system

                          Worry-free billing
                          & tariffs with ‘My
                             Best Plan’

                                                             Enabling device
                                                           ecosystem through
                                                        proprietary tab & partner
                                                                handsets




         Signed marquee partnership with
          Google on Android to drive data      Several S&D initiatives to expand
             usage on mobile devices                data distribution reach
Confidential                                                                        16 of 41
Wireless Business

Driving the entire Data eco-system
Launch of CDMA tab…                           … & partnering with 3G Smartphone Leaders
                                                     Samsung




                                                     Wave 525     Wave 3   Galaxy S+   Galaxy R      Galaxy Note   Galaxy Tab 620



               Reliance HSD Network                   HTC                    LG

               Android OS 2.3

               7 inch Thin Film Transistor (TFT)
               capacitive multi-touch screen
                                                      HTC Rhyme            Optimus     Optimus Net       Optimus       Optimus
                                                                             Net        Dual SIM           Hub          SOL
               Dual camera (front and rear)

               Wi-Fi & Bluetooth enabled                  Tie-up with Samsung, HTC & LG for
               Personal Wi-Fi Hotspot                    ten new smartphones and one tablet
Confidential                                                                                                            17 of 41
Wireless Business

 Strengths of Wireless Business
                      2
                1         Widest Coverage and Product Portfolio


                2     Data Leadership ( 3G, High Speed Data & 1x)


                3           Youth & Innovation Centric Brand


                4              Focus on Quality of Minutes




    All this with only 6 years of existence in industry, as compared to 15+ years
                                       for competition
Confidential                                                                        18 of 41
Wireless Business

Youth & Innovation-centric Brand
                                    Redefining Brand Positioning



                 3G Mobile                          Data                       2G Mobile




               Own Innovation              Establish Supremacy         Instill Trust/ Reliability
             Always ahead in
       launching 3G propositions           Enable the wirefree India     Gain share in the GSM
         (devices, apps, content            vision, rooted on speed,    market, with improved
                                             coverage and wireless      network and customer
             etc.) and owning
                                                     platform                  experience
        „innovation‟ mindspace in
               the category                                               (Reliance Promise)




Confidential                                                                                        19 of 41
Wireless Business
3G | The „Blue Bot‟ campaign




Confidential                   20 of 41
Wireless Business
Reliance 3G Tab




Confidential           21 of 41
Wireless Business

3G Mobile - Just 3G Vs Reliance 3G
Key proposition “Switch to Reliance for the fastest 3G experience”




  Impact Property
  India v/s England Series,
  Presenting sponsorship of over
  250 properties covering movies &
  sports

Confidential                                                         22 of 41
Wireless Business

 Strengths of Wireless Business
                      2
                1         Widest Coverage and Product Portfolio


                2     Data Leadership ( 3G, High Speed Data & 1x)


                3           Youth & Innovation Centric Brand


                4              Focus on Quality of Minutes




    All this with only 6 years of existence in industry, as compared to 15+ years
                                       for competition
Confidential                                                                        23 of 41
Wireless Business

 Quality of Minutes
                  0.54

                          0.52
                  0.52
                                0.51

                  0.50



                  0.48
                                                0.47

                  0.46            0.47
                                                            0.45        0.45        0.44                   0.45       0.45
                                                                                                0.45                                0.45
                                                                                                                                    0.45        0.44
                  0.44   0.45                           0.44            0.44        0.44                                                        0.44
                                            0.44
                                                                                                0.43                    0.43        0.43
                                                       0.44                                                 0.43
                  0.42                                                  0.42                                            0.43                    0.42
                                                                                    0.42
                                                                                                            0.41
                                                                                                0.41
                  0.40
                         Q3 '10        Q4 '10      Q1 '11          Q2 '11      Q3 '11      Q4 '11      Q1 '12      Q2 '12      Q3 '12      Q4 '12




         RCOM has with-held its Rate Per Minute for the last 8 quarters despite
                                intense pricing pressure
Confidential                                                                                                                                           24 of 41
Wireless Business

 Financial Performance
                                 Revenue (Rs. Mn)                                                             EBITDA (Rs. Mn)
                                     44,170         44,471            45,055
                        43,267
                                                                                                     11,727       11,756   11,823   12,022
               40,000                                                                      12,000


                                                                                            8,000
               20,000
                                                                                            4,000


                    0                                                                            0
                        1QFY12       2QFY12     3QFY12                4QFY12                         1QFY12       2QFY12   3QFY12   4QFY12



                                                                        EBITDA Margin
                                              40%


                                                              27.1%             26.6%                  26.7%
                                              30%
                                                                                            26.6%

                                              20%

                                              10%


                                              0%
                                                             1QFY12            2QFY12   3QFY12       4QFY12




                    Stable revenue and margins in hyper-competitive environment

Confidential                                                                                                                                 25 of 41
Contents

               Reliance Communications – an integrated telco
                   Wireless
                   Global Enterprise
                   Home

               Key takeaways




Confidential                                                   26 of 41
Global Enterprise Business

 Overview

                                         Global Enterprise Business



                Carrier                            Enterprise                      Consumer

       Among Top 15 largest             Leading Enterprise services            2.5 million retail
       international long distance      provider in India                      customers in 14
       carrier with over 15 billion                                            countries
                                        Among the Top 6 Leader-board of
       minutes of traffic               global Ethernet service providers      380 corporates have
       World’s largest private          Among Top 11 Managed Services
                                                                               contracted these
       submarine cable system owner                                            services in 3 continents
                                        providers in the U.S. and Europe
       and capacity provider                                                   1.25 million broadband
                                        (Gartner Report March 2010)
       Leading NLD Infrastructure                                              customers in India
                                        Amongst Top 10 Data Centers in
       provider in India
                                        the world and # 1 in India (in terms
                                        of Saleable space)



               Scalable and proven infrastructure and capabilities are in place.
                               Target is to scale up the business
Confidential                                                                                          27 of 41
Global Enterprise Business
 Carrier business: Global connectivity & assets
        Own 277,000 RKms of optic fiber cable with landing points in 30 countries & world‟s largest
        private undersea cable system spanning 65,000 Kilometers
        Manage over 60,000 customer sites in 163 countries through 700 carrier partners
        This cable system is seamlessly integrated with 1,90,000 kilometer of fiber optic in India
        connecting 600,000 villages & 24,000 towns to key business markets in India, USA, Europe,
        Middle East, and APAC regions
        Over 1000 direct interconnects with 450+ top networks
                               Global Network                                  Long Distance Network in India




                   Network connecting over 85% of the world‟s population
Confidential                                                                                             28 of 41
Global Enterprise Business

 Enterprise business : Enterprise Managed Network
      Global Connectivity                Global Network


          60,000+ managed
          sites with reach in 160
          countries and
          territories
          Metro Ethernet
          connectivity across 26
          Metros outside India
          High Capacity Access
          Network customized to
          meet Customer
          Demand




                         Unparalleled global reach and depth of network
Confidential                                                              29 of 41
Global Enterprise Business
 Enterprise business : Biggest Data center player in
 India with more than 550,000 sq ft of space
       18 (9 India; 9 Outside India)
       Data centers across the globe
       with more than 550,000 sq ft of
       facilities space
       Geographic redundancy
       Wide & complex application
       hosted
               Core Banking, ATM/ Internet
               Banking
               Complex ERP/ SAP Applications
               Complex Intranet/ Customized
               Apps.
               Large Messaging Applications




                        Expanding capacity to cater to fast growing demand
Confidential                                                                 30 of 41
Global Enterprise Business
 Consumer business : Calling g services to 160+ countries
 across the globe
                                             Innovative Product Suite
               Global Reach
           Retail services in 14 countries
           including U.S, Canada, U.K.,
           Australia, New Zealand, Hong
           Kong, Singapore, France,
           Canada, Spain, Belgium,
           Netherlands, Austria and India

       Leadership Position
           Over 2.5 million customers
           for Reliance Global Call
           service.
           Usage of Reliance Global
           Call accounts for 40% of
           total retail market calls from
           the United States to India.


Confidential                                                            31 of 41
Global Enterprise Business

 Global presence and strong customer base
       Over 2,100 enterprise and 2.5 million retail customer base outside India
                   Over 200 carrier customers based on strong
                   long term relationships with over 70% repeat
     Carrier       orders;
                   Particularly strong in Asia, the Middle East and
                   India

                   Among Top 5 Managed Network Service
                   providers with over 200 global corporate
                   customers
                   Among Top 6 Global Ethernet Service providers
  Enterprise       with over 1,200 customers in US alone;
                   # 1 or # 2 service provider to world‟s top
                   exchanges including CME, NYSE, NASDAQ.
                   Serve 850 of top 1000 enterprises in India

                   Over 2.5 million retail customers in 14 countries
                   including U.S, Canada, U.K., Australia, New
                   Zealand, Hong Kong, Singapore, France,
  Consumer         Canada, Spain, Belgium, Netherlands, Austria
                   and India
                   1.25 million broadband customers in India
                                                                                  32 of 41
Confidential
Global Enterprise Business

 Financial Performance
                                 Revenue (Rs. Mn)                                                              EBITDA (Rs. Mn)

               30,000                                                                      8,000
                                      23,353          23,516        24,395
                        22,916                                                                                                              5,893
                                                                                                      5,643          5,694         5,694
               22,500                                                                      6,000


               15,000                                                                      4,000

                7,500                                                                      2,000


                    0                                                                          0
                        1QFY12        2QFY12          3QFY12        4QFY12                           1QFY12        2QFY12         3QFY12   4QFY12



                                                                      EBITDA Margin
                                                40%


                                                30%

                                                           24.6%              24.4%
                                                20%
                                                                                       24.2%           24.2%

                                                10%

                                                 0%
                                                           1QFY12            2QFY12   3QFY12         4QFY12



    From 1Q FY‟12 onwards, RCOM is reporting combined Global and Enterprise business units as a single operating business unit.


                                    Synergies to improve operational efficiencies
Confidential                                                                                                                                        33 of 41
Contents

               Reliance Communications – an integrated telco
                   Wireless
                   Global Enterprise
                   Home

               Key takeaways




Confidential                                                   34 of 41
Home Business

 Indian Cable & Satellite Market

     200
     180
                                                                     18
     160                                                       20
                                                         22
     140
                                                  26
     120                                   33
                                  41                                        Cable Dark
     100                                                             110
                   47                                          108          C&S
       80                                               105
                                                  98                        DTH
       60                                  90
       40                         83
                   70
       20                                                      41    50
                                                  21     32
                    2              5       12
         0
                 2007           2008      2009   2010   2011E 2012E 2013E

          Source : Industry y Estimates


                        DTH penetration at ~20%% of TV homes; gaining momentum
Confidential                                                                             35 of 41
Home Business

 Reliance Digital TV (DTH)
         Industry‟s 1st offerings of its kind - All 250
         channels in High Definition like quality
         Pioneering HD experience in India
         Pioneering DVR – “Watch when you
         want”
         Key service differentiators
               More channel choice
               Pure Digital viewing
               8 Cinema channels
               Easy program guide
               Quick channel select
               Interactive applications (iNews, iGames,
               iCricket, iCooking, etc)
               Superior MPEG 4 technology

  Digital viewing experience will create revolution in TV entertainment platforms
Confidential                                                                        36 of 41
Home Business

 Digital TV Services: Complete suite of services
                      BroadcastTV and Radio   EPG / Mini EPG             Mosaic                    Portal



                            Information                  News                                  Stock



                          Entertainment           Game            VoD / MoD / PVR     Karaoke / Photo Album




           Services      Advertisments         Interactive Promotion         Dedicated Advertiser Location




                             Messaging         SMS / MMS                      Mail             Polling / Voting




                           Commerce                                 Shopping / Banking



                          Public Service                       T - Government / T - Learning



Confidential                                                                                                      37 of 41
Home Business

 The 4 Pillars of Growth

                      Content                  Reach and service
               250+ channels                   8,100 towns
               8 exclusive movie channels in   2,000+ exclusive Reliance
               English, Hindi and other        retail stores
               regional languages
                                               24x7, 11 language
               Interactive features – Games,   customer service
               Shopping, Kids, Stocks,
               Astrology, Cooking
               High-definition channels


                   Technology                        Experience
           MPEG 4                                High-definition DVR box
           Digital Picture                       Next generation easy-to-
           Digital Sound                         use guide
                                                 Most advanced mini guide



Confidential                                                                38 of 41
Contents

               Reliance Communications – an integrated telco
                   Wireless
                   Global Enterprise
                   Home

               Key takeaways




Confidential                                                   39 of 41
Reliance Communications
 Drivers for future growth and shareholder value
                         Drivers                                             Impact
      Peak investment phase over: RCOM continues to
                                                                           Increase revenue
      be free cash flow positive. This trend to continue in
                                                                           generating ability
      succeeding years

      Financials at inflection point as GSM and 3G
                                                                              Operational
      momentum scales up                                             leverage improves margin &
                                                                               profitability
      Besides wireless, massive opportunity exists in
      expansion of Enterprise / IDC and newer segments
      including DTH                                                           Potential of
                                                                               unlocking
      Potential for unlocking shareholder value at                        shareholders value

      subsidiary level (Infratel, Global Enterprise, DTH)

        Stable business performance with significant free cash flow generation to place
                            RCOM in a much stronger financial position
Confidential                                                                                    40 of 41
Thank you

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Reliance Communications Investor Presentation Highlights Growth Strategy

  • 2. Forward looking statements – Important Note This presentation and the discussion that follows may contain “forward looking statements” by Reliance Communications Ltd (“RCOM”) that are not historical in nature. These forward looking statements, which may include statements relating to future results of operation, financial condition, business prospects, plans and objectives, are based on the current beliefs, assumptions, expectations, estimates, and projections of the directors and management of RCOM about the business, industry and markets in which RCOM operates. These statements are not guarantees of future performance, and are subject to known and unknown risks, uncertainties, and other factors, some of which are beyond RCOM‟s control and difficult to predict, that could cause actual results, performance or achievements to differ materially from those in the forward looking statements. Such statements are not, and should not be construed, as a representation as to future performance or achievements of RCOM. In particular, such statements should not be regarded as a projection of future performance of RCOM. It should be noted that the actual performance or achievements of RCOM may vary significantly from such statements. Confidential 2 of 41
  • 3. Contents Reliance Communications – an integrated telco Wireless Global Enterprise Home Key takeaways Confidential 3 of 41
  • 4. Reliance Communications Journey so far…. FY 2009 to FY 2012 Mobile CDMA , GSM, 3G, Netconnect FY 2007 & FY 2008 3G FY 2005 & FY 2006 Globalcom FLAG Telecom, Vanco, Yipes, Falcon & NGN Mobile CDMA Service Enterprise IDC Mobile Infratel CDMA Service 200K slots; deepest backhaul Globalcom Digital Reliance Digital TV, IPTV, DigiCom Globalcom Enterprise Foundation Growth Integration Evolution path towards a profitable integrated Telco Confidential 4 of 41
  • 5. Reliance Communications Current position of our businesses Pan India Voice and Data network 3G license in 13 circles (highest number of circles by single Wireless operator) Data leadership – Widest footprint of wireless high speed data Largest global private submarine cable network, blue-chip global clients Global One stop shop for all large corporates and SMBs for Enterprise communications, networking and IT infrastructure needs Amongst Top 10 Data Centers in the world and # 1 in India Infratel 200k+ slots, unique ability to provide space and connectivity Rapidly growing national DTH business, rich content access Home Industry‟s 1st offering of its kind – All 250 channels in High Definition like quality Strong market presence in every business 5 of 41 Confidential
  • 6. Reliance Communications Strategy for focused and profitable growth ess Wirele Address mass mobility market thru‟ GSM with special focus on rural distribution Consolidate data market leadership with high ARPU 3G services & high speed datacards Increased revenue from new service streams (share of VAS & In-roaming revenue) Sign long term contracts with existing and new operators to provide pan-India infrastructure bal Enterprise Glob Netherland Spain Canada UK London Netherland Austria FranceRussia Germany Belgium Switzerland Japan and bandwidth Germany d Belgium Austria USA Italy France Switzerland SaudiArabia Italy Bahrain UAE China Japan Complete NGN Mediterranean and continue to maintain leadership in the Carriers Carrier Spain Qatar Pakistan Qatar Oman Pakistan Bahrain India SouthKorea HongKong market Oman Bangladesh SaudiArabia Taiwan NigeriaSudan Sudan UAE Malaysia Malaysia HongKong Taiwan Increasing IDC capacity and launching new high margin product/service lines SriLanka NewZealand Expanding Managed Services portfolio for higher share of customer‟s wallet and to increase Nigeria SouthKorea Australia South SouthAfrica Africa NewZealand stickiness of our products tel Infrat Maximize revenues from existing assets of Towers, OFC & Ducts Huge potential of value unlocking for Reliance Communication shareholders Infratel e Home Aggressive acquisitions to build the subscriber base for long-term revenue Rigorous program management framework for capex and opex cost efficiencies, esp. Set- top box and Content Confidential 6 of 41
  • 7. Reliance Communications Financial Highlights Consolidated Revenue* (Rs. Mn) Consolidated EBITDA* (Rs. Mn) 250,000 221,323 231,076 100,000 90,816 203,823 200,000 78,205 75,000 64,899 150,000 50,000 100,000 50,000 25,000 0 0 FY' 10 FY' 11 FY' 12 FY'10 FY'11 FY'12 EBITDA Margin 60% 39.3% 40% 35.3% 31.8% 20% 0% FY' 10 FY' 11 FY' 12 *FY’11 revenue and EBIDTA includes one time IRU License income in Global Enterprise business of Rs. 2,545 Cr. and associated EBIDTA of Rs. 2,530 Cr. Amongst highest EBIDTA margin in the industry in hyper competitive environment Confidential 7 of 41
  • 8. Contents Reliance Communications – an integrated telco Wireless Global Enterprise Home Key takeaways Confidential 8 of 41
  • 9. Wireless Business Strengths of Wireless Business 1 Widest Coverage and Product Portfolio 2 Data Leadership ( 3G, High Speed Data & 1x) 3 Youth & Innovation Centric Brand 4 Focus on Quality of Minutes All this with only 6 years of existence in industry, as compared to 15+ years for competition Confidential 9 of 41
  • 10. Wireless Business Strengths of Wireless Business 1 Widest Coverage and Product Portfolio 2 Data Leadership ( 3G, High Speed Data & 1x) 3 Youth & Innovation Centric Brand 4 Focus on Quality of Minutes All this with only 6 years of existence in industry, as compared to 15+ years for competition Confidential 10 of 41
  • 11. Wireless Business Widest Coverage – Pan India presence 24,000 Towns 600,000 Villages 1 Billion Indians Data Voice VAS 3G HSD CDMA GSM Confidential 11 of 41
  • 12. Wireless Business Widest Product Portfolio (Enhanced Data Offering) Mobile Handheld Dongles / Tabs 3G HSPA CDMA HSD Voice CDMA GSM Data Video Wide options for Voice, Data & Video across CDMA & GSM platforms Confidential 12 of 41
  • 13. Wireless Business Strengths of Wireless Business 1 Widest Coverage and Product Portfolio 2 Data Leadership ( 3G, High Speed Data & 1x) 3 Youth & Innovation Centric Brand 4 Focus on Quality of Minutes All this with only 6 years of existence in industry, as compared to 15+ years for competition Confidential 13 of 41
  • 14. Wireless Business Data Leadership : Leading the 2nd telecom revolution enabling “Wire Free” India Srinagar High speed data internet (3G, HSD) Number of 3G towns 333 Number of HSD towns ~1,000 Total high speed ~1,300 internet towns towns Imphal Porbandar Mobile internet (1X , EDGE) Guntur 3G circles: Top towns with 3G, Total towns with 20,000 + rest with EDGE coverage Mobile Internet towns Non-3G circles: Top towns with HSD, rest with 1X coverage Kanyakumari Offering the widest footprint of High Speed Data across the length and breadth of India Confidential 14 of 41
  • 15. Wireless Business Reliance - Google Android Partnership Reliance + Google Android Community: Brands Co-marketing Special Data Offer + Android Experience Exclusive Customer Zone at Reliance Retail Best Experience of Care Outlets Google Mobile Services Objective is to create innovative products, marketing and quality service levels to change the Smartphone landscape in India Confidential 15 of 41
  • 16. Wireless Business Driving the entire Data eco-system Worry-free billing & tariffs with ‘My Best Plan’ Enabling device ecosystem through proprietary tab & partner handsets Signed marquee partnership with Google on Android to drive data Several S&D initiatives to expand usage on mobile devices data distribution reach Confidential 16 of 41
  • 17. Wireless Business Driving the entire Data eco-system Launch of CDMA tab… … & partnering with 3G Smartphone Leaders Samsung Wave 525 Wave 3 Galaxy S+ Galaxy R Galaxy Note Galaxy Tab 620 Reliance HSD Network HTC LG Android OS 2.3 7 inch Thin Film Transistor (TFT) capacitive multi-touch screen HTC Rhyme Optimus Optimus Net Optimus Optimus Net Dual SIM Hub SOL Dual camera (front and rear) Wi-Fi & Bluetooth enabled Tie-up with Samsung, HTC & LG for Personal Wi-Fi Hotspot ten new smartphones and one tablet Confidential 17 of 41
  • 18. Wireless Business Strengths of Wireless Business 2 1 Widest Coverage and Product Portfolio 2 Data Leadership ( 3G, High Speed Data & 1x) 3 Youth & Innovation Centric Brand 4 Focus on Quality of Minutes All this with only 6 years of existence in industry, as compared to 15+ years for competition Confidential 18 of 41
  • 19. Wireless Business Youth & Innovation-centric Brand Redefining Brand Positioning 3G Mobile Data 2G Mobile Own Innovation Establish Supremacy Instill Trust/ Reliability Always ahead in launching 3G propositions Enable the wirefree India Gain share in the GSM (devices, apps, content vision, rooted on speed, market, with improved coverage and wireless network and customer etc.) and owning platform experience „innovation‟ mindspace in the category (Reliance Promise) Confidential 19 of 41
  • 20. Wireless Business 3G | The „Blue Bot‟ campaign Confidential 20 of 41
  • 21. Wireless Business Reliance 3G Tab Confidential 21 of 41
  • 22. Wireless Business 3G Mobile - Just 3G Vs Reliance 3G Key proposition “Switch to Reliance for the fastest 3G experience” Impact Property India v/s England Series, Presenting sponsorship of over 250 properties covering movies & sports Confidential 22 of 41
  • 23. Wireless Business Strengths of Wireless Business 2 1 Widest Coverage and Product Portfolio 2 Data Leadership ( 3G, High Speed Data & 1x) 3 Youth & Innovation Centric Brand 4 Focus on Quality of Minutes All this with only 6 years of existence in industry, as compared to 15+ years for competition Confidential 23 of 41
  • 24. Wireless Business Quality of Minutes 0.54 0.52 0.52 0.51 0.50 0.48 0.47 0.46 0.47 0.45 0.45 0.44 0.45 0.45 0.45 0.45 0.45 0.44 0.44 0.45 0.44 0.44 0.44 0.44 0.44 0.43 0.43 0.43 0.44 0.43 0.42 0.42 0.43 0.42 0.42 0.41 0.41 0.40 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Q4 '11 Q1 '12 Q2 '12 Q3 '12 Q4 '12 RCOM has with-held its Rate Per Minute for the last 8 quarters despite intense pricing pressure Confidential 24 of 41
  • 25. Wireless Business Financial Performance Revenue (Rs. Mn) EBITDA (Rs. Mn) 44,170 44,471 45,055 43,267 11,727 11,756 11,823 12,022 40,000 12,000 8,000 20,000 4,000 0 0 1QFY12 2QFY12 3QFY12 4QFY12 1QFY12 2QFY12 3QFY12 4QFY12 EBITDA Margin 40% 27.1% 26.6% 26.7% 30% 26.6% 20% 10% 0% 1QFY12 2QFY12 3QFY12 4QFY12 Stable revenue and margins in hyper-competitive environment Confidential 25 of 41
  • 26. Contents Reliance Communications – an integrated telco Wireless Global Enterprise Home Key takeaways Confidential 26 of 41
  • 27. Global Enterprise Business Overview Global Enterprise Business Carrier Enterprise Consumer Among Top 15 largest Leading Enterprise services 2.5 million retail international long distance provider in India customers in 14 carrier with over 15 billion countries Among the Top 6 Leader-board of minutes of traffic global Ethernet service providers 380 corporates have World’s largest private Among Top 11 Managed Services contracted these submarine cable system owner services in 3 continents providers in the U.S. and Europe and capacity provider 1.25 million broadband (Gartner Report March 2010) Leading NLD Infrastructure customers in India Amongst Top 10 Data Centers in provider in India the world and # 1 in India (in terms of Saleable space) Scalable and proven infrastructure and capabilities are in place. Target is to scale up the business Confidential 27 of 41
  • 28. Global Enterprise Business Carrier business: Global connectivity & assets Own 277,000 RKms of optic fiber cable with landing points in 30 countries & world‟s largest private undersea cable system spanning 65,000 Kilometers Manage over 60,000 customer sites in 163 countries through 700 carrier partners This cable system is seamlessly integrated with 1,90,000 kilometer of fiber optic in India connecting 600,000 villages & 24,000 towns to key business markets in India, USA, Europe, Middle East, and APAC regions Over 1000 direct interconnects with 450+ top networks Global Network Long Distance Network in India Network connecting over 85% of the world‟s population Confidential 28 of 41
  • 29. Global Enterprise Business Enterprise business : Enterprise Managed Network Global Connectivity Global Network 60,000+ managed sites with reach in 160 countries and territories Metro Ethernet connectivity across 26 Metros outside India High Capacity Access Network customized to meet Customer Demand Unparalleled global reach and depth of network Confidential 29 of 41
  • 30. Global Enterprise Business Enterprise business : Biggest Data center player in India with more than 550,000 sq ft of space 18 (9 India; 9 Outside India) Data centers across the globe with more than 550,000 sq ft of facilities space Geographic redundancy Wide & complex application hosted Core Banking, ATM/ Internet Banking Complex ERP/ SAP Applications Complex Intranet/ Customized Apps. Large Messaging Applications Expanding capacity to cater to fast growing demand Confidential 30 of 41
  • 31. Global Enterprise Business Consumer business : Calling g services to 160+ countries across the globe Innovative Product Suite Global Reach Retail services in 14 countries including U.S, Canada, U.K., Australia, New Zealand, Hong Kong, Singapore, France, Canada, Spain, Belgium, Netherlands, Austria and India Leadership Position Over 2.5 million customers for Reliance Global Call service. Usage of Reliance Global Call accounts for 40% of total retail market calls from the United States to India. Confidential 31 of 41
  • 32. Global Enterprise Business Global presence and strong customer base Over 2,100 enterprise and 2.5 million retail customer base outside India Over 200 carrier customers based on strong long term relationships with over 70% repeat Carrier orders; Particularly strong in Asia, the Middle East and India Among Top 5 Managed Network Service providers with over 200 global corporate customers Among Top 6 Global Ethernet Service providers Enterprise with over 1,200 customers in US alone; # 1 or # 2 service provider to world‟s top exchanges including CME, NYSE, NASDAQ. Serve 850 of top 1000 enterprises in India Over 2.5 million retail customers in 14 countries including U.S, Canada, U.K., Australia, New Zealand, Hong Kong, Singapore, France, Consumer Canada, Spain, Belgium, Netherlands, Austria and India 1.25 million broadband customers in India 32 of 41 Confidential
  • 33. Global Enterprise Business Financial Performance Revenue (Rs. Mn) EBITDA (Rs. Mn) 30,000 8,000 23,353 23,516 24,395 22,916 5,893 5,643 5,694 5,694 22,500 6,000 15,000 4,000 7,500 2,000 0 0 1QFY12 2QFY12 3QFY12 4QFY12 1QFY12 2QFY12 3QFY12 4QFY12 EBITDA Margin 40% 30% 24.6% 24.4% 20% 24.2% 24.2% 10% 0% 1QFY12 2QFY12 3QFY12 4QFY12 From 1Q FY‟12 onwards, RCOM is reporting combined Global and Enterprise business units as a single operating business unit. Synergies to improve operational efficiencies Confidential 33 of 41
  • 34. Contents Reliance Communications – an integrated telco Wireless Global Enterprise Home Key takeaways Confidential 34 of 41
  • 35. Home Business Indian Cable & Satellite Market 200 180 18 160 20 22 140 26 120 33 41 Cable Dark 100 110 47 108 C&S 80 105 98 DTH 60 90 40 83 70 20 41 50 21 32 2 5 12 0 2007 2008 2009 2010 2011E 2012E 2013E Source : Industry y Estimates DTH penetration at ~20%% of TV homes; gaining momentum Confidential 35 of 41
  • 36. Home Business Reliance Digital TV (DTH) Industry‟s 1st offerings of its kind - All 250 channels in High Definition like quality Pioneering HD experience in India Pioneering DVR – “Watch when you want” Key service differentiators More channel choice Pure Digital viewing 8 Cinema channels Easy program guide Quick channel select Interactive applications (iNews, iGames, iCricket, iCooking, etc) Superior MPEG 4 technology Digital viewing experience will create revolution in TV entertainment platforms Confidential 36 of 41
  • 37. Home Business Digital TV Services: Complete suite of services BroadcastTV and Radio EPG / Mini EPG Mosaic Portal Information News Stock Entertainment Game VoD / MoD / PVR Karaoke / Photo Album Services Advertisments Interactive Promotion Dedicated Advertiser Location Messaging SMS / MMS Mail Polling / Voting Commerce Shopping / Banking Public Service T - Government / T - Learning Confidential 37 of 41
  • 38. Home Business The 4 Pillars of Growth Content Reach and service 250+ channels 8,100 towns 8 exclusive movie channels in 2,000+ exclusive Reliance English, Hindi and other retail stores regional languages 24x7, 11 language Interactive features – Games, customer service Shopping, Kids, Stocks, Astrology, Cooking High-definition channels Technology Experience MPEG 4 High-definition DVR box Digital Picture Next generation easy-to- Digital Sound use guide Most advanced mini guide Confidential 38 of 41
  • 39. Contents Reliance Communications – an integrated telco Wireless Global Enterprise Home Key takeaways Confidential 39 of 41
  • 40. Reliance Communications Drivers for future growth and shareholder value Drivers Impact Peak investment phase over: RCOM continues to Increase revenue be free cash flow positive. This trend to continue in generating ability succeeding years Financials at inflection point as GSM and 3G Operational momentum scales up leverage improves margin & profitability Besides wireless, massive opportunity exists in expansion of Enterprise / IDC and newer segments including DTH Potential of unlocking Potential for unlocking shareholder value at shareholders value subsidiary level (Infratel, Global Enterprise, DTH) Stable business performance with significant free cash flow generation to place RCOM in a much stronger financial position Confidential 40 of 41