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For Transformational Outsourcing - Social Media Department
The rule is that you want to increase exposure
        and customer return rate by:
       Finding them
       Having them find you
       Reminding them you are there
       Giving them a reason to visit/buy
       Giving them an incentive to recommend you
        to others

www.transformationaloutsourcing.com                    2
   Either through local/mobile search or through
          local/mobile advertising as well as offering
          promotions
         Define campaign purpose
           Do you want people to call?
           Do you want customers to go to your shop?
           Do you just want leads so that you can them?
           Are you just building a list (SMS or Email)?

www.transformationaloutsourcing.com                        3
Remember that traffic represents real people –
        people who are potentially your customers.
       Local Search (Google)
       Offline occurrences (print media)
       Purchased traffic (Google Ads, Admob)
       Social Media (Facebook/Foursquare)




www.transformationaloutsourcing.com                    4
www.transformationaloutsourcing.com   5
These are things that will illicit someone to do
       something.




www.transformationaloutsourcing.com                     6
Set up a short code or mobile keyword with a
       reputable service
      Make sure that you have all the capabilities
       you want (polls, trivia, tracking, etc.)
      Most importantly, there must be a
       confirmation of opt in and the ability to opt
       out- it’s the law!



www.transformationaloutsourcing.com                    7
   Set up a short code or mobile keyword with a
         reputable service (Example: BizM3)
          Make sure that you have all the capabilities you
           want (polls, trivia, tracking, etc.)
          Most importantly, there must be a confirmation of
           opt in and the ability to opt out- it’s the law!
        Pick a mobile keyword that communicates the
         customer or their business name.
          Example: If customer’s name is John, use keyword
             John123, or if it’s John’s Pizza, use JohnPizza123
www.transformationaloutsourcing.com                               8
   Use the keyword and short code on all
         promotions, web, business cards, or at the
         establishment itself – everywhere where
         people will actually see it.
        Use a coupon or something that will
         incentivize your customer to opt in.
          People will not opt in if all you do is spam them.
        Keep in touch with your customers with
         specials, coupons, and important information.
www.transformationaloutsourcing.com                             9
   Drive them to landing pages or to come in
         directly
        This is immediate – 95% of all text messages
         get opened within minutes
        Send out a promotion that expires within a
         few hours




www.transformationaloutsourcing.com                     10
   Business cards




www.transformationaloutsourcing.com   11
For Transformational Outsourcing - Social Media Department
   Mobile Pages
         Mobile Coupons
         Maps
         Click to Call
         SMS
         Specific Mobile Landing Pages
         Mobile Traffic Generation


www.transformationaloutsourcing.com       13
   Maps
         Directions
         Landing Page
         Coupon
         Click to Call
         Tags
         Google Boost


www.transformationaloutsourcing.com   14
   Maps
         Directions
         Landing Page
         Coupon
         Click to Call
         Tags
         Google Boost


www.transformationaloutsourcing.com   15
   Use Goo.gl to create shortened URLs and
          create a QR Code




www.transformationaloutsourcing.com                 16

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Going Mobile

  • 1. For Transformational Outsourcing - Social Media Department
  • 2. The rule is that you want to increase exposure and customer return rate by:  Finding them  Having them find you  Reminding them you are there  Giving them a reason to visit/buy  Giving them an incentive to recommend you to others www.transformationaloutsourcing.com 2
  • 3. Either through local/mobile search or through local/mobile advertising as well as offering promotions  Define campaign purpose  Do you want people to call?  Do you want customers to go to your shop?  Do you just want leads so that you can them?  Are you just building a list (SMS or Email)? www.transformationaloutsourcing.com 3
  • 4. Remember that traffic represents real people – people who are potentially your customers.  Local Search (Google)  Offline occurrences (print media)  Purchased traffic (Google Ads, Admob)  Social Media (Facebook/Foursquare) www.transformationaloutsourcing.com 4
  • 6. These are things that will illicit someone to do something. www.transformationaloutsourcing.com 6
  • 7. Set up a short code or mobile keyword with a reputable service  Make sure that you have all the capabilities you want (polls, trivia, tracking, etc.)  Most importantly, there must be a confirmation of opt in and the ability to opt out- it’s the law! www.transformationaloutsourcing.com 7
  • 8. Set up a short code or mobile keyword with a reputable service (Example: BizM3)  Make sure that you have all the capabilities you want (polls, trivia, tracking, etc.)  Most importantly, there must be a confirmation of opt in and the ability to opt out- it’s the law!  Pick a mobile keyword that communicates the customer or their business name.  Example: If customer’s name is John, use keyword John123, or if it’s John’s Pizza, use JohnPizza123 www.transformationaloutsourcing.com 8
  • 9. Use the keyword and short code on all promotions, web, business cards, or at the establishment itself – everywhere where people will actually see it.  Use a coupon or something that will incentivize your customer to opt in.  People will not opt in if all you do is spam them.  Keep in touch with your customers with specials, coupons, and important information. www.transformationaloutsourcing.com 9
  • 10. Drive them to landing pages or to come in directly  This is immediate – 95% of all text messages get opened within minutes  Send out a promotion that expires within a few hours www.transformationaloutsourcing.com 10
  • 11. Business cards www.transformationaloutsourcing.com 11
  • 12. For Transformational Outsourcing - Social Media Department
  • 13. Mobile Pages  Mobile Coupons  Maps  Click to Call  SMS  Specific Mobile Landing Pages  Mobile Traffic Generation www.transformationaloutsourcing.com 13
  • 14. Maps  Directions  Landing Page  Coupon  Click to Call  Tags  Google Boost www.transformationaloutsourcing.com 14
  • 15. Maps  Directions  Landing Page  Coupon  Click to Call  Tags  Google Boost www.transformationaloutsourcing.com 15
  • 16. Use Goo.gl to create shortened URLs and create a QR Code www.transformationaloutsourcing.com 16