2. Who is the boss?
A boss is a person
of authority within
an organization
Owner, president,
chief executive
officer, director of
a departmetn, or
leader of a team
3. Common tasks of a boss:
Developing goals, strategies, and
benchmarks for the organization
Delegating responsibilities,
authority, and resources to ensure
that the goals are met
Building relationships with essential
customers, suppliers, and other
organizations
4. Common tasks cont.
Monitoring various
legal and
legislative issues
Implement policies
that ensure
organizational
compliance with
law
Conducting periodical
reviews of the
organization including
suppliers
Staffing the
organization with
qualified employees
and awarding periodic
raises and promotions
to minimize turnover
5. Developing a Relationship with your boss
Understand your boss’ role in the
organization
Be aware of personality traits and
conflicts
Be conscious of your boss’ normal
schedule
Be supportive of your boss
Communicate with your boss
6. Relationship with your boss, cont.
Listen to your boss
Offer to assist your boss
Be respectful of your boss’ authority
Maintain positive attitude at work
Keep the relationship with your boss
professional
7. Types of bosses
MICRO-Manager
boss
Likes to control every
detail of a project to
ensure that a project is
completed correctly
Tends to “spoon feed”
information to his
employees, requires
constant feedback on the
progress, and questions
the methods utilized by
employees in completing
the project
HANDS-OFF boss
Wants his employee to think
independently
When assign a project,
expects little or no interaction
with employee until the
project is completed
8. Types of bosses (cont.)
I WANT TO BE
YOUR FRIEND boss
A boss that wants to avoid
controversy
Offers as much or as little
guidance (depending on how
much an employee asks for)
If an employee does not
complete the task, boss
would rather complete it than
addressing the concern with
the employee
UNDER-QUALIFIED
boss
A person that is concerned
that s/he lacks the
qualifications or credentials
Hires employees that will fill
the voids in those
qualifications
Provides Little guidance
because of belief that
employees know how to do
the project
9. Types of bosses (cont.)
OVER-ACHIEVER
boss
Expect the employees to
work as hard, or harder, than
boss
Push employees to try harder
and better
Provides all the information
needed for a project to be
successful
Provides constant feedback
THREATENED boss
Insecure in the position and
feels like his/her position as
boss is at risk
To maintain control, stick to
status quo, and discourage
new ideas
Provides exact information
how to do a project
Followers will be rewarded,
and those who do not will be
shunned
10. Handling Conflicts with your boss
-- tips --
Maintain your composure
(becoming angry, frustrated, emotional will
worsen the situation)
Determine the cause of the conflict
Keep the situation in perspective
Evaluate possible alternative and resolutions
that you can propose to your boss
Discuss the situation with your boss (sit down
and talk)
11. Dealing with difficult bosses
Try to develop a
professional relationship
Visit with your boss
about the issue in an
non-threatening manner
Use “I” statements
If all fails, contact
Human Resources Dept.
(but be aware this
might cause even more
uncomfortably between
you and your boss)
12. For details and bookings contact:-
Parveen Kumar Chadha… THINK TANK
(Founder and C.E.O of Saxbee Consultants & Other-Mother
marketingandcommunicationconsultants.com)
Email :-saxbeeconsultants@gmail.com
Mobile No. +91-9818308353
Address:-First Floor G-20(A), Kirti Nagar, New Delhi India
Postal Code-110015