1. Hospitality Sector
India
Parth arora
HOSPITALITY INDUSTRYHOSPITALITY INDUSTRY

2. Definition
• “The reception and entertainment of
guests, visitors, or strangers with liberality and
good will”.
• Oxford English Dictionary

3. Services

4. Past
• In1650 Mr. Pascal opened cafe in Paris and coffee
house in London.
• Termand house was 1st class hotel made in Boston
1829
• 1960 many individuals owners merge themselves
with large chain such as
Sheraton, Hilton, Hyatt, holiday inn for franchising
by paying a fee
• History of hotels established in india in 18.19 & 20
cemtury

5. Present Scenario
'Hotel Industry in India' have supply of 110,000 rooms
India ranks 18th in business travel
Visiting foreigners has reached a record 3.92 million
'Hotel Industry in India' is set to grow at 15% a year.

6. Hospitality Sector India – At a Glance
Growth Rate 8.8%
Annual Rise in Room Rates 25%
Industry Turn Over FY 2009-10: US$ 137.36 (INR
47,889.03 crore)
Expected Export earnings Till
2019
US$ 51.4 billion
Direct & Indirect Employment Generated 218,200 jobs in 2011
GDP Contribution 6.23%
Employment opportunity 8.78%

7. Key Players
Company Type of properties Brands
Indian Hotels Luxury, mid-segment and
budget
Taj, Gateway, Vivanta and
Ginger
ITC Welcomgroup Luxury, budget and
heritage hotels
ITC Hotel—Luxury
Collection,
WelcomHotel—Sheraton,
Fortune and
WelcomHeritage
EIH Business hotels, leisure
hotels and cruises
Oberoi and Trident
Carlson Luxury, business hotels,
economy and cruises
Radisson Hotels and
Resorts, Park Plaza,
Country Inns & Suites,
Park Inn
InterContinental Luxury, mid-segment and
business hotels
InterContinental, Crowne
Plaza, Holiday Inn,
Holiday Inn Express,
Hotel

8. Market Share captured by Indian
hospitality sector
Market Share
Taj Hotel
Oberoi Hotel
ITC welcum
Group
Hotel Leela
Others
• Taj hotels-25%
• Oberio hotels -17%
• Itc welcome group-
1.1%
• Hotel leela-0.6%
• Others-0.5%

9. Hotel industry in India
0
10000
20000
30000
40000
50000
60000
70000
80000
HongKong Bangkok Singapore Malaysia India
 Foreign arrivals into India: 5
million appx. Vs. 35 million in
China
• The two nations were on par 2
decades ago at 750,000 arrivals
 Today, Beijing alone has as many
hotel rooms as the whole of India
 India’s luxury rooms availability
lower than even smaller East
Asian countries

10. Future & Potential Growth
• Internationaltourist inflow in India by 2020 would be
10 m
• Tourist influx to grow at a CAGR of 6.5% for the
next14 yrs
• share of world tourism: 1.5% by 2010
• Untapped domestic tourist potential
• Medical Tourism
• Rural Tourism
• Wildlife Tourism

11. Facts and figures
Tourism is presently the most important civil industry in the
world. The hospitality industry is second only to the global oil
industry in terms of turnover, and is, by far, the largest employer
around the world.
Ten percent of the world's work force is in the tourism
industry, and 10 percent of the world's GNP comes from tourism.
In calendar ’05, the country received 3.9m foreign tourists, a
jump of 14% over ’04. In ’05, the country earned $6.9bn from
inbound foreign tourists, which is more than twice the $3.1bn
earned in ’02.
The World Tourism Organisation has predicted that India will
receive 25 million tourists by 2015.

12. SWOT ANALSYS
STRENGTHS
Faster GDP growth
Industrialization.
Natural heritage
India as a global player
WEAKNESS
 lack of connectivity.
Lake of publicity.
Hectic rules
Influence of politicians
Marketing gap.

13. SWOT ANALYSIS
OPPORTUNITIES
Health tourism.
Strong in cultural and
nature aspects.
Commercialization of
sports and games.
FDI policy.
Mismatch of supply and
demand.
THREATS
Poor domestic tourism
infra structure
Political conditions
Terrorism
Increase in pollution
Entry of new competitors