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What is culture?

  Helps me
  decide...


                    It tells me
                    what to think
                    and do
   I can show it,
   I can see it
What is culture?
                 ●“A universal orientation system within a
                  society, organization and/or group.
                 ●This system consists of distinct symbols
  Helps me        traditionally upheld in a given society.
  decide...      ●It impacts the perceptions, thoughts,
                  evaluations and actions of all its members,
                  defining their adherence to the society.”
                  (Thomas)




                                         It tells me
I can show it,                           what to think
I can see it                             and do
Culture is defined by:
 SHARED…
 –…norms                What is normal -
                        and expected?
Culture is defined by:
 SHARED…
 –…norms
 –…values




What we all value
 as important?
Culture is defined by:
 SHARED…
 –…norms
 –…values
 –…behavioral patterns




        What we all do.
Cultural relativism
 “Cultural relativism is based on the
  presumption that one particular culture
  holds no absolute criteria for
  considering another culture as “low” or
  „high“. However every culture may
  apply such appraisal upon its own
  activities, since its associates are at the
  same time both its members and
  observers.“
  –Claud Levi-Strauss
Cultural relativism
 “Cultural relativism is based on the
  presumption that one particular culture
  holds no absolute criteria for
  considering another culture as “low” or
  „high“. However every culture may
  apply such appraisal upon its own
  activities, since its associates are at the
  same time both its members and
  observers.“
  –Claud Levi-Strauss
Cross cultural differences
What have all cultures in common?
Kinship
Economy
Education
Politics
Religion
Recreation
What is the only communication that
all cultures interpret the same?
____________



(yes, it’s only ONE
thing)
We find more differences than
commonalities...
Two tastes of cultures:
Low context cultures                  High context cultures

What You See Is What You Get          Read betwen the lines

Hear my words...                      See my face...

This is what I want!                  This is what WE need!

1+1 = 2                               1 + 1 = 2, but it depends.

See, this is how I feel!              (Can you feel how I feel?)

This person is dealing with issues.   This person is having issues.

Let’s argue!                          Let’s find a consensus.
Planning

Do we plan based on analysis, or intuition?
Is our plan expressed by numbers, or words?
Is everyone involved in the planning, or is it the sole
responsibility of managers?
Competition vs Harmony

Are people more proud of their status, or
professionalism?
Do they work for the benefit of their teams in which
they seek harmony, or for themselves, prospering
amidst competition?
Individualism

Do sentences begin with “I”, or “We”?
Are managers managing groups, or individuals?
Is employment more of a relationship, than a contract?
Do tasks prevail over relationships, or the other way?
Orientation towards individualism

   high                                       Japan
                     Singapore                         Mexico
                                                                   USA
                                      l   y
                                  Ita
                                              Israel     Germany
                     Spain


                UK               France


                                              Czech




   low
Orientation towards individualism
           USA
   high     UK

          Italy
          France

          Germany

           Czech
           Israel

          Spain
           Japan

           Mexico
          Singapore
   low
Reward
and promotion

Which is true: that the right
connections guarantee promotion
and academic titles imply a social
standing, or it’s competencies that
do so, with academic titles
indicating dispositions for
expertise?
Authority
Is authority rather informal and based on trust, or is it
formally stated and based on competencies?
Does authority have to be constantly won from
subordinates, or does it have to be demonstrated to
them?
Are subordinates consulted, or told?
Is boss a democrat, or a monarch? Are priviledges
disapproved, or expected?
Are inequalities minimized, or expected and
welcomed?
Power distance index
                                  India
             Austria
   high                                     Denmark
                     Greece                                Mexico
                                                                       USA
                                       ly
                                 Ita         Malaysi
                                                       a     Germany
                     Spain


                UK               France                Israel



                         Japan               Czech




   low
Power distance index
          Malaysi
                    a
            Mexico
   high   India
              France
            Greece
             Czech

            Spain
             Japan
                 ly
             Ita
               USA
            Germany

               UK

            Denmark
   low      Israel
             Austria
Stability
What is the extent into which people feel threatened by
uncertain situations?
Is uncertainty causing much of a stress?
Is the reaction to innovation more of a tolerance, or a
resistance?
What is more motivating, achievement or security?
Are rules to be minimized, or natural and needed?
Uncertainty avoidance
                                  India


   high       Israel                      Denmark
                                                          Canada
                                                                       USA
                       Greece
                                           Austral           Germany
                                                     ia


                UK               France              Korea



                         Japan             Czech




   low
Uncertainty avoidance
            Greece
   high      Japan
          France
             Korea

            Israel
               Czech
             Germany
          Austral
                  ia
           Canada

              USA
              UK

             India

   low    Denmark
Long term avoidance
Are traditions respected or adapted?
Are there little or plenty of resources for investment?
Are quick results expected rather than perseverance
towards slow results?
Is Truth more concerned about than Virtue?
Long term avoidance

   high      China                    Japan
                                                                 USA
                     India
                                        Austral        Germany
                                                  ia


               UK            Sweden               Nigeria




   low
Long term avoidance
           China
   high
           Japan

           India

          Sweden
          Austral
                    ia

          Germany


            USA

            UK


   low    Nigeria
Some other dimensions
 Individual – society relationship
 Importance of masculinity in society
 Ways of conflict resolution
 Ability to perceive, accept others
 Time implications in procedures of problem solving (line of consecutive
  tasks or parallel run of tasks)
 Rationality and emotionality in actions
 Decision making
 Old age – young age relationship
 Formal & top-down vs. informal communication
 Importance of rules
 Long term vs. short term thinking

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Crossculture

  • 1.
  • 2. What is culture? Helps me decide... It tells me what to think and do I can show it, I can see it
  • 3. What is culture? ●“A universal orientation system within a society, organization and/or group. ●This system consists of distinct symbols Helps me traditionally upheld in a given society. decide... ●It impacts the perceptions, thoughts, evaluations and actions of all its members, defining their adherence to the society.” (Thomas) It tells me I can show it, what to think I can see it and do
  • 4. Culture is defined by:  SHARED… –…norms What is normal - and expected?
  • 5. Culture is defined by:  SHARED… –…norms –…values What we all value as important?
  • 6. Culture is defined by:  SHARED… –…norms –…values –…behavioral patterns What we all do.
  • 7. Cultural relativism  “Cultural relativism is based on the presumption that one particular culture holds no absolute criteria for considering another culture as “low” or „high“. However every culture may apply such appraisal upon its own activities, since its associates are at the same time both its members and observers.“ –Claud Levi-Strauss
  • 8. Cultural relativism  “Cultural relativism is based on the presumption that one particular culture holds no absolute criteria for considering another culture as “low” or „high“. However every culture may apply such appraisal upon its own activities, since its associates are at the same time both its members and observers.“ –Claud Levi-Strauss
  • 9.
  • 11. What have all cultures in common? Kinship Economy Education Politics Religion Recreation
  • 12. What is the only communication that all cultures interpret the same? ____________ (yes, it’s only ONE thing)
  • 13. We find more differences than commonalities...
  • 14. Two tastes of cultures: Low context cultures High context cultures What You See Is What You Get Read betwen the lines Hear my words... See my face... This is what I want! This is what WE need! 1+1 = 2 1 + 1 = 2, but it depends. See, this is how I feel! (Can you feel how I feel?) This person is dealing with issues. This person is having issues. Let’s argue! Let’s find a consensus.
  • 15. Planning Do we plan based on analysis, or intuition? Is our plan expressed by numbers, or words? Is everyone involved in the planning, or is it the sole responsibility of managers?
  • 16. Competition vs Harmony Are people more proud of their status, or professionalism? Do they work for the benefit of their teams in which they seek harmony, or for themselves, prospering amidst competition?
  • 17. Individualism Do sentences begin with “I”, or “We”? Are managers managing groups, or individuals? Is employment more of a relationship, than a contract? Do tasks prevail over relationships, or the other way?
  • 18. Orientation towards individualism high Japan Singapore Mexico USA l y Ita Israel Germany Spain UK France Czech low
  • 19. Orientation towards individualism USA high UK Italy France Germany Czech Israel Spain Japan Mexico Singapore low
  • 20. Reward and promotion Which is true: that the right connections guarantee promotion and academic titles imply a social standing, or it’s competencies that do so, with academic titles indicating dispositions for expertise?
  • 21. Authority Is authority rather informal and based on trust, or is it formally stated and based on competencies? Does authority have to be constantly won from subordinates, or does it have to be demonstrated to them? Are subordinates consulted, or told? Is boss a democrat, or a monarch? Are priviledges disapproved, or expected? Are inequalities minimized, or expected and welcomed?
  • 22. Power distance index India Austria high Denmark Greece Mexico USA ly Ita Malaysi a Germany Spain UK France Israel Japan Czech low
  • 23. Power distance index Malaysi a Mexico high India France Greece Czech Spain Japan ly Ita USA Germany UK Denmark low Israel Austria
  • 24. Stability What is the extent into which people feel threatened by uncertain situations? Is uncertainty causing much of a stress? Is the reaction to innovation more of a tolerance, or a resistance? What is more motivating, achievement or security? Are rules to be minimized, or natural and needed?
  • 25. Uncertainty avoidance India high Israel Denmark Canada USA Greece Austral Germany ia UK France Korea Japan Czech low
  • 26. Uncertainty avoidance Greece high Japan France Korea Israel Czech Germany Austral ia Canada USA UK India low Denmark
  • 27. Long term avoidance Are traditions respected or adapted? Are there little or plenty of resources for investment? Are quick results expected rather than perseverance towards slow results? Is Truth more concerned about than Virtue?
  • 28. Long term avoidance high China Japan USA India Austral Germany ia UK Sweden Nigeria low
  • 29. Long term avoidance China high Japan India Sweden Austral ia Germany USA UK low Nigeria
  • 30. Some other dimensions  Individual – society relationship  Importance of masculinity in society  Ways of conflict resolution  Ability to perceive, accept others  Time implications in procedures of problem solving (line of consecutive tasks or parallel run of tasks)  Rationality and emotionality in actions  Decision making  Old age – young age relationship  Formal & top-down vs. informal communication  Importance of rules  Long term vs. short term thinking