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Lab 4: Official Records Site Configuration

           Objectives
           After completing this lab, you will be able to:

           •   Configure the Corporation Portal/Intranet site for sending content to the Official Records site
           •   Configure the Official Records site to receive and organized content sent by an end-user manually or
               automatically (i.e. workflow)

           Prerequisites
           Before working on this lab, you must have:
           •   Labs 1, 2, and 3 must be completed

           Scenario
           To allow content to be sent to the Official Records, the Portal will need to be configured to allow
           users to send document or other type of content to the Official Records using a “Send To” user
           functionality. In general this process would normally be automated by using a workflow or other
           type of Business Process. The Official Records also need to be configured to effectively organize
           and route the content. You will configure these two environments in this lab. You will then test the
           routing functionality.

           Estimated time to complete this lab: 60 minutes



Exercise 1
Configure the Corporation Portal / Intranet site to alloyed users to send
content directly to the Official Records site.
                Configure the Portal to allow end-users to send content to the Official Records repository.

               1. On your desktop, click Start

               2. Select All Programs

               3. Select Microsoft Office Server

               4. Select SharePoint 3.0 Central Administration

               5. In the Central Administration page, Select Application Management

               6. Under the External Service Connections click on Records center
Lab 4: Official Records Site Configuration


               7. In the Records Center Connection section, select Connect to a Records Center and enter the
                  following link “http://OS:86/OfficialRecords/_vti_bin/officialfile.asmx”.

               8. In the Display name of the same section enter: Official Records
                   Note: You can copy the link into a new Browser session top make sure that the URL you
                   entered is valid. If it is, it will return a web page indicating all available operations on that web
                   service.

               9. Click OK

               10. Close your web browser
Lab 4: Official Records Site Configuration      3




Exercise 2
Configure the Official Records Center site.
              Since in Lab 3 you created the Official Records Center site, you will now configure that site to
              implement the file plan needed for your organization’s records management program. The file plan
              you will create will be associated with Contracts.
              For the next steps you need to return to the Official Site you created in Lab 3.

              To return to the Official Site site…

              1. In a new browser session, browse to the following address http://OS:86

              2. Click on the Official Records link located in the top navigation bar.

              You will now implement a file plan in this Official Records site to accept and route “Contract” type
              of documents.

              Implementing a file plan in an Official Records site is a two-step process – first create a repository
              and second a routing to send the appropriate record to the appropriate repository. For each “record
              type” in the file plan, you will:
                      i.    Create a document library to store records of a specific type, and configure appropriate
                            metadata and policies for that library

                     ii.    Create an entry in the Record Routing list for the type, which will specify that
                            incoming records of that type should be routed to the document library created in the
                            previous step.

                   This table lists our sample file plan. For each record type, we will be adding:

                       •    A single metadata field, which will be required for all submitted records of this type.

                       •    A retention policy, which will specify how long each record of the type should be
                            retained in the Official File site.

                       •    An audit policy, which will specify which events that occur to records of this type
                            must be audited, to the “Contracts” record type in this case.

                       Note: It is important to understand that each document (in whatever form – Word, Excel,
                       PPT, Web Page, Email, etc.) will need to have a “Record type” for classification.
                   Record type               Required metadata          Retention policy             Audit Policy
                   Contracts                 Final Effective Date       Retain for 7 years           Audit View events
                                             (date property)            after Final Effective
                                                                        Date


                   Create a new document library for each “Record type” by doing the following:

              3. On the Home page of the Official Records site, click Site Actions

              4. In the Site Actions list, select Create
Lab 4: Official Records Site Configuration


                5. On the Create page, in the Libraries section, click Document Library.

                6. On the New page, enter the following values for the settings:

                    a.   Name: Contracts (this is the name of the Document library)

                    b. Description: <blank>

                    c.   Navigation section: Display this document library on the Quick Launch?: Yes

                    d. Document Version History: No (There are no needs to enable versioning in document
                       libraries within an Official Records site due to the fact that all documents sent to this site
                       (and routed to this library) will be dynamically renamed to assure uniqueness.)

                    e.   Document Template: Microsoft Office Word Document

                7. Click Create

               In the next steps you will create the required metadata columns (or content type) for
               each library (in this case you only have one) by doing the following:

                     Note: The steps in this section should be repeated for each document library created in steps 3
                     - 7 above with the appropriate column name and type defined in the file plan. For this exercise
                     there is only one but, in an implementation, there will be many!
                8. Click Contracts on the Quick Launch navigation (left hand side under Documents)

                9. Click the arrow next to Settings, and then click Create Column on the menu.

                Note: There are a few ways to create Columns within a library. The following steps show one of
                those ways. Creating a “Content Type” and associate it with this library is another.

                10. On the Add Column page, enter the following values for the settings:

                         Column Name: Final Effective Date

                         Type: Date and Time

                         Description: <blank>

                         Require that this column contains information: Yes

                         Date and Time Format: Date Only

                         Default: (none)

                         Add to Default View: Check the box if not already checked

                11. Click OK

                 In the following steps you will configure a policy for each storage locations (in this case you
                 only have one) by doing the following:

                12. In the Contracts library (Click Contracts on the Quick Launch navigation if not already
                    there).
Lab 4: Official Records Site Configuration    5


13. Click the arrow next to Settings, and then click Document Library Settings on the menu.

14. On the Customize Contracts page, in the Permissions and Management section, click
    Information management policy settings.

Note: You should try to remember that this option “Information management policy settings” is
available on this document library only because there are no “Content Types” assigned to this
library. If there were, this option would not have been available and the policy would need to be set
on the content type itself rather than on the library.

15. On the “Information Management Policy Settings: Document” page, click “Define a
    Policy…”, and then click OK.

16. On the “Edit Policy: Document” page, do the following:

        In the Name and Administrative Description fields for the policy, type a description such
         as “Contracts and licenses that document binding agreements between Litware Inc.
         and external parties.”

        In the Policy Statement field for this policy, type a description such as “Agreements
         between Litware Inc. and an external party.”

        Leave the Labels check box unchecked.

        In the Auditing section, check the box to enable Auditing. The page will refresh and list
         the available options.

      Note: This activates the Auditing policy feature and displays the UI for specifying the Auditing
     policy.

             1) In the Auditing section, select the Opening or downloading documents, viewing
                items in lists, or viewing item properties check box.

         In the Expiration section, check the “Enable Expiration” box. Note: This activates the
          Expiration policy feature and displays the UI for specifying the Expiration policy.

             1) Under “The expiration period is”, click “A time period based on the item’s
                properties”.

               a.   Specify the appropriate retention formula by doing the following:

                         i. In the top drop-down list, select the date property you want to use as the
                            base date. In this case select the Final Effective Date made available
                            from the library column you created earlier.

                        ii. In the text box to the right of the plus sign (+), enter the offset you want
                            to use with the base date, and then in the rightmost drop-down list,
                            select the unit you want to use for the offset (for example, enter “7” and
                            select “years”).

                        iii. In the “When the item expires” section: Click “Start this workflow”
                             and select the “Approval” workflow.
Lab 4: Official Records Site Configuration


                                             Note: Leave Form Conversion for Archiving and Barcodes check boxes
                                             unchecked if available for selection.

                              2) Click OK

                     Your policy (File Plan) for this document library is now configured.
                     Return to the Official Records site home page by clicking the “Official Records” link on the
                     top navigation.

                17. To complete the required configuration (second step in the process)… Configure
                     the record routing entries for each record type by doing the following (note that in
                     this case there is only one!):

                     For reference, here is the “Record Type” table that you will create, based on the file plan
                     created earlier.
                     Title          Description         Location     Aliases                    Default
                                                        (the
                                                        document
                                                        lib. Name)
                     Contracts      Contracts and       Contracts    <none>                     No (unchecked)
                                    licenses that
                                    document                         NOTE: Entering             Note: Default means
                                    binding                          Content Type names in      that if the system does
                                    agreements                       this field will allow      not know where to
                                    between                          different Content Type     route the item
                                    Litware Inc. and                 documents to be routed     (document, email, etc)
                                    external parties.                automatically to this      will end up in this
                                                                     library. This will         location. You may
                                                                     become useful if you       have notice the
                                                                     want to route other        “Unclassified Records”
                                                                     content type like the      library. It was created
                                                                     one you will create in     for that purpose.
                                                                     Lab 7.


                               a.   In the Official Records site home page, click the “Configure Record Routing”
                                    link located in the “Links” Web Part on the top right hand side of the page. Note:
                                    The Record Routing link in the Lists item on the left navigation will bring you
                                    there too!

                                    This opens the list view for the “Record Routing” list.
                               b. In the Record Routing view, click the arrow next to New, and then select New
                                  Item on the drop down.

                               c.   On the “Record Routing: New Item’ page, enter the appropriate information for
                                    the Record Routing from the table above.

                               d. Click OK

                     Your Official File site is now completely configured for “Contract” content type and ready to
                     receive content (Contracts library) from other servers/site/individuals/workflow/etc.
Lab 4: Official Records Site Configuration      7


                 Overseeing a Records Management Program
                 A critical element of any records management program is continual monitoring to ensure that
                 the program is being followed consistently and correctly. In the Official Records Center site,
                 the most important point of oversight for records managers is the volume of each type of
                 record. Because records are generally submitted and routed automatically, records managers
                 should periodically check to evaluate the relative quantities of records of each type, to ensure
                 that these numbers match what they expected to see.
                 If the usage numbers do not line up with expectations, the routing settings may need to be
                 corrected (if it is determined that the expectations were correct – no specific actions may be
                 required), or the company’s IT group might need to adjust its storage resource allocations to
                 meet the long-term demands of the Official Records repository site.




Exercise 3
Test the Records Management functionality
             In this exercise you will create a Team Site and a new document library within the Team Site. This
             Team Site will be will be create in the “Portal Site” site. You will then create a column in the
             document library called “Final Effective Date”.

             ∑ These exercises are not fully documented because it is believed that you now
                 know the “How To”.

             1. Launch you browser and point it to the http://hol.litwareinc.com site.

             2. Login as “litwareincbrianc” by using the “Sign in as Different User” by clicking on the down
                arrow beside the “Welcome <User ID>” on the top right corner of your web page.

             3. Make sure you see “Welcome Brian Cox” on the top corner of your web page before
                proceeding. (If you cannot login in as brianc, you may have lost communication with the
                Domain Controller. In this case, please advise the instructor)

             Note: To test this functionality it is better to be a regular user (that has the appropriate rights) other
             than an Administrator.

             4. Click the “Sites” link located in the top navigation bar

             5. Create a Team site called “Legal Team” with the same permissions as the parent site.

             6. Create a Document Library called “Contracts” having “Microsoft Office Word 97-2003
                document” as template

             IMPORTANT: Due to a bug, if you do not select the “Microsoft Office Word 97-2003
             document” template as template, exercise 2 of Lab 7 may not work!

             7. Create a new “required” Column called “Final Effective Date”.

             8. Create a new Word document (click OK on all messages if any) called “The Other Co
                Contract” in this library with a “Final Effective Date” of August 31, 2008 by clicking “New”
                and save it into this Contracts document library.
Lab 4: Official Records Site Configuration



                9. Save and Close the word document and return to the library (you may need to refresh your
                   browser session to see the newly created document in it)

                10. Send your document to the Official Records site manually (move your mouse on top of the
                    document, click the arrow and select Send to – choose Official Records) you should receive an
                    “Operation Completed Successfully” page.

                     Note: The Official Records option is visible because of the Exercise 1 above.

                11. Click Ok

                12. Return to the Official Records site (http://OS:86) and look at the location the document you
                    send was routed. It ended up in the “Unclassified Records” library. This is because the
                    Routing service does not have enough information to route the document. By adding the
                    Content Type of “Document” to the Aliases field this document will be routed to the correct
                    Document Library – in this case “Contracts”.

                13. Edit the Contracts Record Routing and add “Document” to the Aliases.

                14. Send the same document (again as brianc) to the Official Records.

                15. This time the document should be routed to the “Contracts” document library.

                Note: Keeping “Document” in the Aliases field will cause all documents that are based on the
                default “Document” Content Type to be routed to the Contracts library. In Lab 7 you will create the
                appropriate Contracts Content Type. You will then need to edit the Aliases field again to route the
                newly created Contracts Content Type – you will need to remove the “Document” alias too.

                     Lab Completed!

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Configure Official Records Site for Content Routing

  • 1. Lab 4: Official Records Site Configuration Objectives After completing this lab, you will be able to: • Configure the Corporation Portal/Intranet site for sending content to the Official Records site • Configure the Official Records site to receive and organized content sent by an end-user manually or automatically (i.e. workflow) Prerequisites Before working on this lab, you must have: • Labs 1, 2, and 3 must be completed Scenario To allow content to be sent to the Official Records, the Portal will need to be configured to allow users to send document or other type of content to the Official Records using a “Send To” user functionality. In general this process would normally be automated by using a workflow or other type of Business Process. The Official Records also need to be configured to effectively organize and route the content. You will configure these two environments in this lab. You will then test the routing functionality. Estimated time to complete this lab: 60 minutes Exercise 1 Configure the Corporation Portal / Intranet site to alloyed users to send content directly to the Official Records site. Configure the Portal to allow end-users to send content to the Official Records repository. 1. On your desktop, click Start 2. Select All Programs 3. Select Microsoft Office Server 4. Select SharePoint 3.0 Central Administration 5. In the Central Administration page, Select Application Management 6. Under the External Service Connections click on Records center
  • 2. Lab 4: Official Records Site Configuration 7. In the Records Center Connection section, select Connect to a Records Center and enter the following link “http://OS:86/OfficialRecords/_vti_bin/officialfile.asmx”. 8. In the Display name of the same section enter: Official Records Note: You can copy the link into a new Browser session top make sure that the URL you entered is valid. If it is, it will return a web page indicating all available operations on that web service. 9. Click OK 10. Close your web browser
  • 3. Lab 4: Official Records Site Configuration 3 Exercise 2 Configure the Official Records Center site. Since in Lab 3 you created the Official Records Center site, you will now configure that site to implement the file plan needed for your organization’s records management program. The file plan you will create will be associated with Contracts. For the next steps you need to return to the Official Site you created in Lab 3. To return to the Official Site site… 1. In a new browser session, browse to the following address http://OS:86 2. Click on the Official Records link located in the top navigation bar. You will now implement a file plan in this Official Records site to accept and route “Contract” type of documents. Implementing a file plan in an Official Records site is a two-step process – first create a repository and second a routing to send the appropriate record to the appropriate repository. For each “record type” in the file plan, you will: i. Create a document library to store records of a specific type, and configure appropriate metadata and policies for that library ii. Create an entry in the Record Routing list for the type, which will specify that incoming records of that type should be routed to the document library created in the previous step. This table lists our sample file plan. For each record type, we will be adding: • A single metadata field, which will be required for all submitted records of this type. • A retention policy, which will specify how long each record of the type should be retained in the Official File site. • An audit policy, which will specify which events that occur to records of this type must be audited, to the “Contracts” record type in this case. Note: It is important to understand that each document (in whatever form – Word, Excel, PPT, Web Page, Email, etc.) will need to have a “Record type” for classification. Record type Required metadata Retention policy Audit Policy Contracts Final Effective Date Retain for 7 years Audit View events (date property) after Final Effective Date Create a new document library for each “Record type” by doing the following: 3. On the Home page of the Official Records site, click Site Actions 4. In the Site Actions list, select Create
  • 4. Lab 4: Official Records Site Configuration 5. On the Create page, in the Libraries section, click Document Library. 6. On the New page, enter the following values for the settings: a. Name: Contracts (this is the name of the Document library) b. Description: <blank> c. Navigation section: Display this document library on the Quick Launch?: Yes d. Document Version History: No (There are no needs to enable versioning in document libraries within an Official Records site due to the fact that all documents sent to this site (and routed to this library) will be dynamically renamed to assure uniqueness.) e. Document Template: Microsoft Office Word Document 7. Click Create In the next steps you will create the required metadata columns (or content type) for each library (in this case you only have one) by doing the following: Note: The steps in this section should be repeated for each document library created in steps 3 - 7 above with the appropriate column name and type defined in the file plan. For this exercise there is only one but, in an implementation, there will be many! 8. Click Contracts on the Quick Launch navigation (left hand side under Documents) 9. Click the arrow next to Settings, and then click Create Column on the menu. Note: There are a few ways to create Columns within a library. The following steps show one of those ways. Creating a “Content Type” and associate it with this library is another. 10. On the Add Column page, enter the following values for the settings:  Column Name: Final Effective Date  Type: Date and Time  Description: <blank>  Require that this column contains information: Yes  Date and Time Format: Date Only  Default: (none)  Add to Default View: Check the box if not already checked 11. Click OK In the following steps you will configure a policy for each storage locations (in this case you only have one) by doing the following: 12. In the Contracts library (Click Contracts on the Quick Launch navigation if not already there).
  • 5. Lab 4: Official Records Site Configuration 5 13. Click the arrow next to Settings, and then click Document Library Settings on the menu. 14. On the Customize Contracts page, in the Permissions and Management section, click Information management policy settings. Note: You should try to remember that this option “Information management policy settings” is available on this document library only because there are no “Content Types” assigned to this library. If there were, this option would not have been available and the policy would need to be set on the content type itself rather than on the library. 15. On the “Information Management Policy Settings: Document” page, click “Define a Policy…”, and then click OK. 16. On the “Edit Policy: Document” page, do the following:  In the Name and Administrative Description fields for the policy, type a description such as “Contracts and licenses that document binding agreements between Litware Inc. and external parties.”  In the Policy Statement field for this policy, type a description such as “Agreements between Litware Inc. and an external party.”  Leave the Labels check box unchecked.  In the Auditing section, check the box to enable Auditing. The page will refresh and list the available options. Note: This activates the Auditing policy feature and displays the UI for specifying the Auditing policy. 1) In the Auditing section, select the Opening or downloading documents, viewing items in lists, or viewing item properties check box.  In the Expiration section, check the “Enable Expiration” box. Note: This activates the Expiration policy feature and displays the UI for specifying the Expiration policy. 1) Under “The expiration period is”, click “A time period based on the item’s properties”. a. Specify the appropriate retention formula by doing the following: i. In the top drop-down list, select the date property you want to use as the base date. In this case select the Final Effective Date made available from the library column you created earlier. ii. In the text box to the right of the plus sign (+), enter the offset you want to use with the base date, and then in the rightmost drop-down list, select the unit you want to use for the offset (for example, enter “7” and select “years”). iii. In the “When the item expires” section: Click “Start this workflow” and select the “Approval” workflow.
  • 6. Lab 4: Official Records Site Configuration Note: Leave Form Conversion for Archiving and Barcodes check boxes unchecked if available for selection. 2) Click OK Your policy (File Plan) for this document library is now configured. Return to the Official Records site home page by clicking the “Official Records” link on the top navigation. 17. To complete the required configuration (second step in the process)… Configure the record routing entries for each record type by doing the following (note that in this case there is only one!): For reference, here is the “Record Type” table that you will create, based on the file plan created earlier. Title Description Location Aliases Default (the document lib. Name) Contracts Contracts and Contracts <none> No (unchecked) licenses that document NOTE: Entering Note: Default means binding Content Type names in that if the system does agreements this field will allow not know where to between different Content Type route the item Litware Inc. and documents to be routed (document, email, etc) external parties. automatically to this will end up in this library. This will location. You may become useful if you have notice the want to route other “Unclassified Records” content type like the library. It was created one you will create in for that purpose. Lab 7. a. In the Official Records site home page, click the “Configure Record Routing” link located in the “Links” Web Part on the top right hand side of the page. Note: The Record Routing link in the Lists item on the left navigation will bring you there too! This opens the list view for the “Record Routing” list. b. In the Record Routing view, click the arrow next to New, and then select New Item on the drop down. c. On the “Record Routing: New Item’ page, enter the appropriate information for the Record Routing from the table above. d. Click OK Your Official File site is now completely configured for “Contract” content type and ready to receive content (Contracts library) from other servers/site/individuals/workflow/etc.
  • 7. Lab 4: Official Records Site Configuration 7 Overseeing a Records Management Program A critical element of any records management program is continual monitoring to ensure that the program is being followed consistently and correctly. In the Official Records Center site, the most important point of oversight for records managers is the volume of each type of record. Because records are generally submitted and routed automatically, records managers should periodically check to evaluate the relative quantities of records of each type, to ensure that these numbers match what they expected to see. If the usage numbers do not line up with expectations, the routing settings may need to be corrected (if it is determined that the expectations were correct – no specific actions may be required), or the company’s IT group might need to adjust its storage resource allocations to meet the long-term demands of the Official Records repository site. Exercise 3 Test the Records Management functionality In this exercise you will create a Team Site and a new document library within the Team Site. This Team Site will be will be create in the “Portal Site” site. You will then create a column in the document library called “Final Effective Date”. ∑ These exercises are not fully documented because it is believed that you now know the “How To”. 1. Launch you browser and point it to the http://hol.litwareinc.com site. 2. Login as “litwareincbrianc” by using the “Sign in as Different User” by clicking on the down arrow beside the “Welcome <User ID>” on the top right corner of your web page. 3. Make sure you see “Welcome Brian Cox” on the top corner of your web page before proceeding. (If you cannot login in as brianc, you may have lost communication with the Domain Controller. In this case, please advise the instructor) Note: To test this functionality it is better to be a regular user (that has the appropriate rights) other than an Administrator. 4. Click the “Sites” link located in the top navigation bar 5. Create a Team site called “Legal Team” with the same permissions as the parent site. 6. Create a Document Library called “Contracts” having “Microsoft Office Word 97-2003 document” as template IMPORTANT: Due to a bug, if you do not select the “Microsoft Office Word 97-2003 document” template as template, exercise 2 of Lab 7 may not work! 7. Create a new “required” Column called “Final Effective Date”. 8. Create a new Word document (click OK on all messages if any) called “The Other Co Contract” in this library with a “Final Effective Date” of August 31, 2008 by clicking “New” and save it into this Contracts document library.
  • 8. Lab 4: Official Records Site Configuration 9. Save and Close the word document and return to the library (you may need to refresh your browser session to see the newly created document in it) 10. Send your document to the Official Records site manually (move your mouse on top of the document, click the arrow and select Send to – choose Official Records) you should receive an “Operation Completed Successfully” page. Note: The Official Records option is visible because of the Exercise 1 above. 11. Click Ok 12. Return to the Official Records site (http://OS:86) and look at the location the document you send was routed. It ended up in the “Unclassified Records” library. This is because the Routing service does not have enough information to route the document. By adding the Content Type of “Document” to the Aliases field this document will be routed to the correct Document Library – in this case “Contracts”. 13. Edit the Contracts Record Routing and add “Document” to the Aliases. 14. Send the same document (again as brianc) to the Official Records. 15. This time the document should be routed to the “Contracts” document library. Note: Keeping “Document” in the Aliases field will cause all documents that are based on the default “Document” Content Type to be routed to the Contracts library. In Lab 7 you will create the appropriate Contracts Content Type. You will then need to edit the Aliases field again to route the newly created Contracts Content Type – you will need to remove the “Document” alias too. Lab Completed!