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Romeo Kienzler, Siddharta Arora, Madeleine von Heyl

IBM Watson for Ecosystem program

A technology for evidence based question answering

IBM Innovation Center DACH

1

© 2014 IBM Corporation
The usual BigData - Intro...

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© 2014 IBM Corporation
The usual BigData - Intro...

source: www.datasciencecentral.com

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© 2014 IBM Corporation
We have only just begun to build a new era of
computing powered by cognitive systems
System
Intelligence

Cognitive

Programmatic
1

Tabulation

1900

1950

2011

© 2014 IBM Corporation
Watson technology can help meet 21st century business
challenges

1

Understands natural language and
human communication

2

Generates and evaluates evidencebased hypothesis

learns from
3 Adapts andand responsesuser
selections
5

© 2014 IBM Corporation
Watson Workshop: What are the industry implications?

...and the problems...

Which disease causes uveitis in a patient with family
history of arthritis presenting circular rash, fever, and
headache?

6

© 2014 IBM Corporation
Watson Workshop: What are the industry implications?

...and the problems...

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© 2014 IBM Corporation
Watson Workshop: What are the industry implications?

...and the problems...

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© 2014 IBM Corporation
Watson Workshop: What are the industry implications?

...let's ask IBM Watson...

Which disease causes uveitis in a patient with family
history of arthritis presenting circular rash, fever, and
headache?

9

© 2014 IBM Corporation
Watson Workshop: What is Watson?

Watson answers a grand challenge …

Answer:
76% Lyme Disease,
1% Behcet's Disease,
1% Sarcoidosis

10

© 2014 IBM Corporation
Watson Workshop: What is Watson?

The Paris Hilton Problem

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© 2014 IBM Corporation
Watson Workshop: What is Watson?

The Paris Hilton Problem

Source: www.coursera.org
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© 2014 IBM Corporation
Watson Workshop: What is Watson?

Semantic Annotation

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© 2014 IBM Corporation
Semantic Annotation
Diseases

Medications

Symptoms

Modifiers

© 2014 IBM Corporation
Watson Workshop: What is Watson?

Knowledge acquisition

 acquire knowledge (text) form external sources
 transform to topic → content structure
 expand
– follow links in content
– Identify content key words and link new content

15

© 2014 IBM Corporation
Watson Workshop: What is Watson?

Knowledge generation

“Einstein, who has published more than 300 scientific papers, won the Nobel
Prize for Physics in 1921”
 using a semantic dependency parser
 named entity recognizer (NER)
 extract and generalize type-based patterns such as
– “scientists publish papers”
– “scientists win Nobel prizes”
– “Nobel prizes are associated with subjects and years”
– etc …
 resulting knowledge base can be directly used to answer questions
– “Who won a nobel prize in 1921 at the age of 42?”

16

© 2014 IBM Corporation
Watson Workshop: What is Watson?

Watson behind the scenes
Learned Models
help combine and
weigh the Evidence

Evidence
Sources
Inquiry

Primary
Search

Inquiry/Topic
Analysis

Answer
Scoring
Candidate
Answer
Generation

Inquiry
Decomposition

Hypothesis
Generation

Hypothesis
Generation

17

Evidence
Retrieval

Models

Deep
Evidence
Scoring

Hypothesis and Evidence
Scoring

Hypothesis and Evidence
Scoring

Synthesis

Models

Models

Models

Models

Answer
Sources

Models

Final Confidence
Merging & Ranking

Responses with
Confidence

© 2014 IBM Corporation
Watson Workshop: What is Watson?

Question decomposition and hypothesis generation

Unlike most sea animals, in the Sea Horse this pair of
sense organs can move independently of one another
 Question decomposition “Which sense organs of Sea Horse can move independently?”
 Hypothesis generation
– A sea horse can move its eyes independently
– A sea horse can move its ears independently
– A sea horse can move its skin independently
– A sea horse can move its nose independently
– A sea horse can move its tung independently

18

© 2014 IBM Corporation
A view into the Watson Ecosystem
Content Partners:
Provide content
Talent Partners:
Provide skills

Application Partners:
Build products

Watson
Developer
Cloud

Watson
Platform &
Tools

Watson
Content
Store

Enhance client experience

© 2014 IBM Corporation
The Framework of the Watson Ecosystem
App 1
Client

App n
Client

App 1
Client

App n
Client

App 1
Client

App n
Client

Partner
Apps

Partner 1
App

Partner n
App

Partner 1
App

Partner n
App

Partner 1
App

Partner n
App

Partner
Content

Partner 1
content

Partner n
content

Partner 1
content

Partner n
content

Partner 1
content

Partner n
content

General
Content
Talent

Watson Retail
Cloud

Travel Platform
Starter
Content

Watson Healthcare
Cloud
Healthcare Platform

Retail Platform

Starter Travel content

Starter Healthcare
Content

Starter Retail Content

Business Support Services

Watson Travel
Cloud

Operational Support Services

End
Clients

Watson Platform
General content
Talent
© 2014 IBM Corporation
Current prospective partnerships within the Ecosystem
Anchor
Clients
Partner
Apps
Partner
Content

Healthcare platform

Starter
Content
General
Content

Watson Retail
Cloud
Retail platform

Operational Support Services

Travel platform

Watson Healthcare
Cloud

Business Support Services

Watson Travel
Cloud

Watson Platform

Talent

© 2014 IBM Corporation
Travel United demonstration

22

© 2013 International Business Machines Corporation
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© 2013 International Business Machines Corporation
24

© 2013 International Business Machines Corporation
25

© 2013 International Business Machines Corporation
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© 2013 International Business Machines Corporation
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© 2013 International Business Machines Corporation
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© 2013 International Business Machines Corporation
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© 2013 International Business Machines Corporation
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© 2013 International Business Machines Corporation
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© 2013 International Business Machines Corporation
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© 2013 International Business Machines Corporation
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© 2013 International Business Machines Corporation
Watson Workshop: What is Watson?

Further readings, questions ...

 IBM Watson Ecosystem Program Website:
http://www.ibm.com/watsonecosystem
 IBM Watson Developer Cloud Support Community:
http://developer.ibm.com/watson/

34

© 2014 IBM Corporation
Questions???

 Watson Developer Cloud: > 1000 Participants
 Watson Content Store: > $100.000.000 Investments
 Watson Talent Hub: > 500 Subject Matter Experts

ibmwatson.com
facebook.com/ibmwatson
@ibmwatson
@romeokienzler

© 2014 IBM Corporation

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IBM Watson ecosystem program overview

  • 1. Romeo Kienzler, Siddharta Arora, Madeleine von Heyl IBM Watson for Ecosystem program A technology for evidence based question answering IBM Innovation Center DACH 1 © 2014 IBM Corporation
  • 2. The usual BigData - Intro... 2 © 2014 IBM Corporation
  • 3. The usual BigData - Intro... source: www.datasciencecentral.com 3 © 2014 IBM Corporation
  • 4. We have only just begun to build a new era of computing powered by cognitive systems System Intelligence Cognitive Programmatic 1 Tabulation 1900 1950 2011 © 2014 IBM Corporation
  • 5. Watson technology can help meet 21st century business challenges 1 Understands natural language and human communication 2 Generates and evaluates evidencebased hypothesis learns from 3 Adapts andand responsesuser selections 5 © 2014 IBM Corporation
  • 6. Watson Workshop: What are the industry implications? ...and the problems... Which disease causes uveitis in a patient with family history of arthritis presenting circular rash, fever, and headache? 6 © 2014 IBM Corporation
  • 7. Watson Workshop: What are the industry implications? ...and the problems... 7 © 2014 IBM Corporation
  • 8. Watson Workshop: What are the industry implications? ...and the problems... 8 © 2014 IBM Corporation
  • 9. Watson Workshop: What are the industry implications? ...let's ask IBM Watson... Which disease causes uveitis in a patient with family history of arthritis presenting circular rash, fever, and headache? 9 © 2014 IBM Corporation
  • 10. Watson Workshop: What is Watson? Watson answers a grand challenge … Answer: 76% Lyme Disease, 1% Behcet's Disease, 1% Sarcoidosis 10 © 2014 IBM Corporation
  • 11. Watson Workshop: What is Watson? The Paris Hilton Problem 11 © 2014 IBM Corporation
  • 12. Watson Workshop: What is Watson? The Paris Hilton Problem Source: www.coursera.org 12 © 2014 IBM Corporation
  • 13. Watson Workshop: What is Watson? Semantic Annotation 13 © 2014 IBM Corporation
  • 15. Watson Workshop: What is Watson? Knowledge acquisition  acquire knowledge (text) form external sources  transform to topic → content structure  expand – follow links in content – Identify content key words and link new content 15 © 2014 IBM Corporation
  • 16. Watson Workshop: What is Watson? Knowledge generation “Einstein, who has published more than 300 scientific papers, won the Nobel Prize for Physics in 1921”  using a semantic dependency parser  named entity recognizer (NER)  extract and generalize type-based patterns such as – “scientists publish papers” – “scientists win Nobel prizes” – “Nobel prizes are associated with subjects and years” – etc …  resulting knowledge base can be directly used to answer questions – “Who won a nobel prize in 1921 at the age of 42?” 16 © 2014 IBM Corporation
  • 17. Watson Workshop: What is Watson? Watson behind the scenes Learned Models help combine and weigh the Evidence Evidence Sources Inquiry Primary Search Inquiry/Topic Analysis Answer Scoring Candidate Answer Generation Inquiry Decomposition Hypothesis Generation Hypothesis Generation 17 Evidence Retrieval Models Deep Evidence Scoring Hypothesis and Evidence Scoring Hypothesis and Evidence Scoring Synthesis Models Models Models Models Answer Sources Models Final Confidence Merging & Ranking Responses with Confidence © 2014 IBM Corporation
  • 18. Watson Workshop: What is Watson? Question decomposition and hypothesis generation Unlike most sea animals, in the Sea Horse this pair of sense organs can move independently of one another  Question decomposition “Which sense organs of Sea Horse can move independently?”  Hypothesis generation – A sea horse can move its eyes independently – A sea horse can move its ears independently – A sea horse can move its skin independently – A sea horse can move its nose independently – A sea horse can move its tung independently 18 © 2014 IBM Corporation
  • 19. A view into the Watson Ecosystem Content Partners: Provide content Talent Partners: Provide skills Application Partners: Build products Watson Developer Cloud Watson Platform & Tools Watson Content Store Enhance client experience © 2014 IBM Corporation
  • 20. The Framework of the Watson Ecosystem App 1 Client App n Client App 1 Client App n Client App 1 Client App n Client Partner Apps Partner 1 App Partner n App Partner 1 App Partner n App Partner 1 App Partner n App Partner Content Partner 1 content Partner n content Partner 1 content Partner n content Partner 1 content Partner n content General Content Talent Watson Retail Cloud Travel Platform Starter Content Watson Healthcare Cloud Healthcare Platform Retail Platform Starter Travel content Starter Healthcare Content Starter Retail Content Business Support Services Watson Travel Cloud Operational Support Services End Clients Watson Platform General content Talent © 2014 IBM Corporation
  • 21. Current prospective partnerships within the Ecosystem Anchor Clients Partner Apps Partner Content Healthcare platform Starter Content General Content Watson Retail Cloud Retail platform Operational Support Services Travel platform Watson Healthcare Cloud Business Support Services Watson Travel Cloud Watson Platform Talent © 2014 IBM Corporation
  • 22. Travel United demonstration 22 © 2013 International Business Machines Corporation
  • 23. 23 © 2013 International Business Machines Corporation
  • 24. 24 © 2013 International Business Machines Corporation
  • 25. 25 © 2013 International Business Machines Corporation
  • 26. 26 © 2013 International Business Machines Corporation
  • 27. 27 © 2013 International Business Machines Corporation
  • 28. 28 © 2013 International Business Machines Corporation
  • 29. 29 © 2013 International Business Machines Corporation
  • 30. 30 © 2013 International Business Machines Corporation
  • 31. 31 © 2013 International Business Machines Corporation
  • 32. 32 © 2013 International Business Machines Corporation
  • 33. 33 © 2013 International Business Machines Corporation
  • 34. Watson Workshop: What is Watson? Further readings, questions ...  IBM Watson Ecosystem Program Website: http://www.ibm.com/watsonecosystem  IBM Watson Developer Cloud Support Community: http://developer.ibm.com/watson/ 34 © 2014 IBM Corporation
  • 35. Questions???  Watson Developer Cloud: > 1000 Participants  Watson Content Store: > $100.000.000 Investments  Watson Talent Hub: > 500 Subject Matter Experts ibmwatson.com facebook.com/ibmwatson @ibmwatson @romeokienzler © 2014 IBM Corporation