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Community Driven Innovation




Peter Cheng

http://www.linkedin.com/in/petercheng
http://www.twitter.com/petercheng



         The Community Driven Company   © TargetSource
Bio Peter Cheng | 程勇
n   Community Strategist & Open Source Evangelist
      u  Founder of TargetSource The Community Driven Company
      u  Founder of Open Source Camp, Open Source University Events
      u  Co-founder of Huihoo.org (From 2001)
      u  JFoxSOAF, JFox Committer (http://code.google.com/p/jfox)

n   General Speaker
       u   MindTrek & OpenMind 10.1 2009 Tampere Finland
       u   Software Freedom Day Beijing 2009
       u   LinuxWorld China Beijing 2007-2008
       u   2007 China SOA Conference
       u   2007 Redhat Conference
       u   2006 Redhat Day
       u   2006 IBM DeveloperWorks Conference
       u   2005-2006 BEA User Group (Beijing,Shanghai,Changsha,HangZhou)
       u   2004-2007 China Software Conference

n   Open Source University (From 2003 …)




             The Community Driven Company                                  © TargetSource
Agenda

n Community as a Strategy

n Community Practice in Open Source World




       The Community Driven Company         © TargetSource
Today is So Yesterday

    NASDAQ




      China Stock A




                                     The Gartner Hype Cycle




      The Community Driven Company            © TargetSource
The Social Revolution


    1999                      2009




                                       Future?




     The Community Driven Company    © TargetSource
Things Have Changed




     The Community Driven Company   © TargetSource
The Social Revolution (2/2)
     Portal         Social Network   Communities




     The Community Driven Company        © TargetSource
How do most companies sell today

n   Buy contact lists
n   Do mail shots
n   From small Google ads to bill boards
n   Follow up with cold calls
n   Engage call centers
n   Identify “readiness to buy”
n   Qualify the yield
n   Call and try to get an appointment
n   Start a sales process
n   Hope for the best




         The Community Driven Company      © TargetSource
How do YOU buy today

n   You ignore advertising
n   You hate cold calls
n   You have spam filters
n   You have popup stopper
n   You first check the Internet for meaningful comments
n   You check forums and get interesting opinions
n   You read blogs
n   You discuss with peers or experts
n   You explore with friends or colleagues
n   When you are “ready to buy”
    the decision is pretty much set in stone




         The Community Driven Company         © TargetSource
Community Definition



     “A community usually refers to a group of people
      who interact and share certain things as a group. ...
     The word community comes from the Latin communis,
     meaning 'common, public, shared by all or many.'”
                                              Wikipedia

                   “物以类聚,人以群分”
                     Birds of a feather flock together




     The Community Driven Company                    © TargetSource
Community as a Strategy


                   Community as a
                   Business Strategy


                   Community as a
                   Marketing Strategy




                  Community as a
                  Development Strategy




     The Community Driven Company        © TargetSource
CaaB: Eclipse– Leading Global IDE Market

n Started by IBM since 1998
    u A platform to unite IBM Visual Age products.

n Official Definition:
    u Eclipse is an open source community whose projects are
      focused on providing an extensible development platform
      and application frameworks for building software.

n IBM handed over the control to a NOT FOR PROFIT
  consortium, the Eclipse Foundation, at 2004
    u IBM also donated $40million to the Eclipse Foundation

n The Eclipse Evaluation
    u Version 1.0: Open Source Java IDE
    u Version 2.0: Universal Tooling Platform
    u Version 3.0: Platform for Rich Client Application


        The Community Driven Company                  © TargetSource
Building Ecosystem                Users > Millions

                           Member Company > 170


                                  Plug-ins > 1000

                Virtual Editor                      EclipseUML
                               Official Projects >30
                               Committers > 1000
                   Web Tools Platform          Eclipse Platform


     FreeMem        TPTP                                          Subclipse
                                                       DSDP
                           BIRT
                                         DTP

              Hibernate
                                                    Spring IDE
              Synchronizer




 http://www.infoq.com/news/2009/07/Results-Eclipse-Community-Survey
        The Community Driven Company                              © TargetSource
CaaM: Taobao -- Leading C2C Market in China

n Taobao.com The Largest C2C eBusiness Platform in China
n Members: 145M (June, 2009)
n Transactions: 8B Euro ( 6 Months, 2009)
                3 Times Wal-Mart China Revenue



 Age

>46       4.5%


36~45        8.7%


26~35                               47.4%


16~25                       39.4%




n http://research.cnnic.cn/html/1247720873d1055.html
        The Community Driven Company                   © TargetSource
Connecting Communites

    Taobao Forum                          Taobao SNS




                   Taobao Open Platform




     The Community Driven Company             © TargetSource
CaaD: SpringSource – Leader in Java Application
Infrastructure

n SpringFramework: The Most Popular Java Application
  Framework
n > 3Millis Download
n Acquisition: 430M USD By VMWARE




       The Community Driven Company        © TargetSource
Connecting People (Customers, Users,
Developers)

                                            Core                       Customers
                                      Developers Team
                                         Architectural                 Evaluation
                   Marketing & Sale       Standards                    Feedback
                        Team                                                                  Community Developers

                      Customer                                                                       Development
                    Requirements                                                                       Testing




    Management Team                                                                                              Volunteer
                                                         COMMUNITES
        Planning                                                                                                   Share
        Strategy                                                                                                   Spread




                                      Forums                Projects          Events & Conferences




                                                   Private & Public Resources




        The Community Driven Company                                                                   © TargetSource
Communities is Everywhere




     The Community Driven Company   © TargetSource
Agenda

n Community as a Strategy

n Community Practice in Open Source World




       The Community Driven Company         © TargetSource
Open Source is Phenomenon, But …
      Open Source Activity       Open Source Environment




               Finland|芬兰     China|中国


   By Redhat


        The Community Driven Company           © TargetSource
China (60 Years) By The Numbers

n Avg 9.6% annual GDP growth rate for 25 years (1979~2004)
  Avg 8% annual GDP growth rate from 2006~2010

n Currently 3rd largest economy, 2,472 Billion Euro GDP 2007

n Software market reached 69.8 billion Euro, 2008

n Fourth largest software market worldwide

n Internet Users > 340M
  Mobile Users > 700M

n Science & Technology
  Related Workers > 40M


        The Community Driven Company                © TargetSource
The Culture




         Relationships                  Guan Xi
                                          关系



     US                             China, Finland
     • Individualist                • Collectivist
     • Information Oriented         • Relationships Oriented
     • Seeks the truth              • Seeks the way
     • Argument culture             • haggling culture




     The Community Driven Company                 © TargetSource
Open Source Take the Long Tail

         How it applies to the IT Industry




                             Open Source




      The Community Driven Company           © TargetSource
The TAO




     The Community Driven Company   © TargetSource
Challenges

n Local Culture

n Communication

n Top down approach

n Complexity in copyright laws

n Communities tend to be very fragile




        The Community Driven Company    © TargetSource
Community Requirements and Values

                                           Developers
                                           •Learn Technology
                Developers                 •Personal Branding
                                           •Find Better Jobs
                                           •Fun Life
                                           Enterprise
                                           • Find Right People
               Open Source                 • Building Business Network
               Communities
                                           • Product Promotion
                                           • Enhance Technology Ability
                                           Customers
Customers                    Enterprise
                                           • Identify Resources
                                           • Take Right Control
                                           • Reduce Cost


            The Community Driven Company                 © TargetSource
Bridging Communities



                    Business      … Innovation …                  Technology



                               Driven                    Driven

    Customers                                                            Enterprises

 Telecom, Bank, eBiz,                                                INTEL. Google, Redhat
  Internet Company                                                  INTALIO,Terracotta etc




                                    Communities

                                     Apache, OW2
                                  OW2, OSA, ZEUUX, etc


           The Community Driven Company                              © TargetSource
MAKING MONEY OUT OF COMMUNITIES
n "Community driven business (OSS business) = management of:
  - Project(s)
  - Communities
  - Business" Ossi-project 2007
  ""Publishers of all types, from news to music, are unhappy that
  consumers won't pay for content anymore. At least, that's how
  they see it.
  In fact consumers never really were paying for content, and publishers
  weren't really selling it either. If the content was what they were
  selling, why has the price of books or music or movies always
  depended mostly on the format? Why didn't better content cost more?"

                                                 Paul Graham 2009

                    "It is misleading to talk about Community or OSS
                     business models, rather one should view them as
                    drivers or enablers and creators of new business
                    opportunities and find ways of capturing value in the
                    opportunities they have brought about."
                                                         Mikko Puhakka 2008
         The Community Driven Company                          © TargetSource
Connecting Communities


              Customer
             Communities


              Partners            Participate, Share, Win
            Communities




           Developers                        Driven Innovation
           Communities



                        unities
        Un iversity Comm




     The Community Driven Company             © TargetSource
Conclusions

n Your ecosystem of customers, prospects and partners
  together are far more powerful than any individual
  relation to an individual person.

• The ability to create and grow trustful communities for a
  better business experience, resulting in more market
  acceptance and eventually market & engineering
  leadership.
          As Tom Friedman says,
          “it’s a flat new world.”

          “Communities Make
          World More Fat”



       The Community Driven Company           © TargetSource
The Community Driven Company   © TargetSource

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Community Driven Innovation 200911

  • 1. Community Driven Innovation Peter Cheng http://www.linkedin.com/in/petercheng http://www.twitter.com/petercheng The Community Driven Company © TargetSource
  • 2. Bio Peter Cheng | 程勇 n Community Strategist & Open Source Evangelist u Founder of TargetSource The Community Driven Company u Founder of Open Source Camp, Open Source University Events u Co-founder of Huihoo.org (From 2001) u JFoxSOAF, JFox Committer (http://code.google.com/p/jfox) n General Speaker u MindTrek & OpenMind 10.1 2009 Tampere Finland u Software Freedom Day Beijing 2009 u LinuxWorld China Beijing 2007-2008 u 2007 China SOA Conference u 2007 Redhat Conference u 2006 Redhat Day u 2006 IBM DeveloperWorks Conference u 2005-2006 BEA User Group (Beijing,Shanghai,Changsha,HangZhou) u 2004-2007 China Software Conference n Open Source University (From 2003 …) The Community Driven Company © TargetSource
  • 3. Agenda n Community as a Strategy n Community Practice in Open Source World The Community Driven Company © TargetSource
  • 4. Today is So Yesterday NASDAQ China Stock A The Gartner Hype Cycle The Community Driven Company © TargetSource
  • 5. The Social Revolution 1999 2009 Future? The Community Driven Company © TargetSource
  • 6. Things Have Changed The Community Driven Company © TargetSource
  • 7. The Social Revolution (2/2) Portal Social Network Communities The Community Driven Company © TargetSource
  • 8. How do most companies sell today n Buy contact lists n Do mail shots n From small Google ads to bill boards n Follow up with cold calls n Engage call centers n Identify “readiness to buy” n Qualify the yield n Call and try to get an appointment n Start a sales process n Hope for the best The Community Driven Company © TargetSource
  • 9. How do YOU buy today n You ignore advertising n You hate cold calls n You have spam filters n You have popup stopper n You first check the Internet for meaningful comments n You check forums and get interesting opinions n You read blogs n You discuss with peers or experts n You explore with friends or colleagues n When you are “ready to buy” the decision is pretty much set in stone The Community Driven Company © TargetSource
  • 10. Community Definition “A community usually refers to a group of people who interact and share certain things as a group. ... The word community comes from the Latin communis, meaning 'common, public, shared by all or many.'” Wikipedia “物以类聚,人以群分” Birds of a feather flock together The Community Driven Company © TargetSource
  • 11. Community as a Strategy Community as a Business Strategy Community as a Marketing Strategy Community as a Development Strategy The Community Driven Company © TargetSource
  • 12. CaaB: Eclipse– Leading Global IDE Market n Started by IBM since 1998 u A platform to unite IBM Visual Age products. n Official Definition: u Eclipse is an open source community whose projects are focused on providing an extensible development platform and application frameworks for building software. n IBM handed over the control to a NOT FOR PROFIT consortium, the Eclipse Foundation, at 2004 u IBM also donated $40million to the Eclipse Foundation n The Eclipse Evaluation u Version 1.0: Open Source Java IDE u Version 2.0: Universal Tooling Platform u Version 3.0: Platform for Rich Client Application The Community Driven Company © TargetSource
  • 13. Building Ecosystem Users > Millions Member Company > 170 Plug-ins > 1000 Virtual Editor EclipseUML Official Projects >30 Committers > 1000 Web Tools Platform Eclipse Platform FreeMem TPTP Subclipse DSDP BIRT DTP Hibernate Spring IDE Synchronizer http://www.infoq.com/news/2009/07/Results-Eclipse-Community-Survey The Community Driven Company © TargetSource
  • 14. CaaM: Taobao -- Leading C2C Market in China n Taobao.com The Largest C2C eBusiness Platform in China n Members: 145M (June, 2009) n Transactions: 8B Euro ( 6 Months, 2009) 3 Times Wal-Mart China Revenue Age >46 4.5% 36~45 8.7% 26~35 47.4% 16~25 39.4% n http://research.cnnic.cn/html/1247720873d1055.html The Community Driven Company © TargetSource
  • 15. Connecting Communites Taobao Forum Taobao SNS Taobao Open Platform The Community Driven Company © TargetSource
  • 16. CaaD: SpringSource – Leader in Java Application Infrastructure n SpringFramework: The Most Popular Java Application Framework n > 3Millis Download n Acquisition: 430M USD By VMWARE The Community Driven Company © TargetSource
  • 17. Connecting People (Customers, Users, Developers) Core Customers Developers Team Architectural Evaluation Marketing & Sale Standards Feedback Team Community Developers Customer Development Requirements Testing Management Team Volunteer COMMUNITES Planning Share Strategy Spread Forums Projects Events & Conferences Private & Public Resources The Community Driven Company © TargetSource
  • 18. Communities is Everywhere The Community Driven Company © TargetSource
  • 19. Agenda n Community as a Strategy n Community Practice in Open Source World The Community Driven Company © TargetSource
  • 20. Open Source is Phenomenon, But … Open Source Activity Open Source Environment Finland|芬兰 China|中国 By Redhat The Community Driven Company © TargetSource
  • 21. China (60 Years) By The Numbers n Avg 9.6% annual GDP growth rate for 25 years (1979~2004) Avg 8% annual GDP growth rate from 2006~2010 n Currently 3rd largest economy, 2,472 Billion Euro GDP 2007 n Software market reached 69.8 billion Euro, 2008 n Fourth largest software market worldwide n Internet Users > 340M Mobile Users > 700M n Science & Technology Related Workers > 40M The Community Driven Company © TargetSource
  • 22. The Culture Relationships Guan Xi 关系 US China, Finland • Individualist • Collectivist • Information Oriented • Relationships Oriented • Seeks the truth • Seeks the way • Argument culture • haggling culture The Community Driven Company © TargetSource
  • 23. Open Source Take the Long Tail How it applies to the IT Industry Open Source The Community Driven Company © TargetSource
  • 24. The TAO The Community Driven Company © TargetSource
  • 25. Challenges n Local Culture n Communication n Top down approach n Complexity in copyright laws n Communities tend to be very fragile The Community Driven Company © TargetSource
  • 26. Community Requirements and Values Developers •Learn Technology Developers •Personal Branding •Find Better Jobs •Fun Life Enterprise • Find Right People Open Source • Building Business Network Communities • Product Promotion • Enhance Technology Ability Customers Customers Enterprise • Identify Resources • Take Right Control • Reduce Cost The Community Driven Company © TargetSource
  • 27. Bridging Communities Business … Innovation … Technology Driven Driven Customers Enterprises Telecom, Bank, eBiz, INTEL. Google, Redhat Internet Company INTALIO,Terracotta etc Communities Apache, OW2 OW2, OSA, ZEUUX, etc The Community Driven Company © TargetSource
  • 28. MAKING MONEY OUT OF COMMUNITIES n "Community driven business (OSS business) = management of: - Project(s) - Communities - Business" Ossi-project 2007 ""Publishers of all types, from news to music, are unhappy that consumers won't pay for content anymore. At least, that's how they see it. In fact consumers never really were paying for content, and publishers weren't really selling it either. If the content was what they were selling, why has the price of books or music or movies always depended mostly on the format? Why didn't better content cost more?" Paul Graham 2009 "It is misleading to talk about Community or OSS business models, rather one should view them as drivers or enablers and creators of new business opportunities and find ways of capturing value in the opportunities they have brought about." Mikko Puhakka 2008 The Community Driven Company © TargetSource
  • 29. Connecting Communities Customer Communities Partners Participate, Share, Win Communities Developers Driven Innovation Communities unities Un iversity Comm The Community Driven Company © TargetSource
  • 30. Conclusions n Your ecosystem of customers, prospects and partners together are far more powerful than any individual relation to an individual person. • The ability to create and grow trustful communities for a better business experience, resulting in more market acceptance and eventually market & engineering leadership. As Tom Friedman says, “it’s a flat new world.” “Communities Make World More Fat” The Community Driven Company © TargetSource
  • 31. The Community Driven Company © TargetSource