ENoLL (Ana Garcia, ENoLL Office) was invited to participate in the workshop on Open place-making: A New Paradigm for Citizen Enablement in the framework of the international Conference on Future Internet for New Century Cities held in Zaragoza, Spain on November 8th - 10th, 2012. The workshop was organised by Zaragoza Living Lab, long-standing member of the European Network of Living Labs from the second Wave.

1. European
Network
of
Living
Labs
(ENoLL)
European
smart
ci9es
and
smart
city
projects
in
user
empowered
innova9on
ecosystems
Ana
Garcia
European
Network
of
Living
Labs
(ENoLL)
Zaragoza
workshop,
Nov
9th
2012
“Open
place-­‐making:
a
new
paradigm
for
Ci9zen
Enablement

2. The
contents

3. What
is
ENoLL?
European Network of Living Labs, Brussels
based international non-profit organisaton,
facilitates the cooperation and the exploitation
of sy n erg ie s betwee n i ts 30 0+ m embers
worldwide.
W i t h i n E N o L L , t h e w h o le
ean
innovation cycle i.e end-users, E urop
with nd
SMEs, coorporations, citizens, ed ic i e s a ly
L i n k s s i o n p o l s p e c i al
public sector, NGOs, academia i e
Co m m ve s and ital
a n d t h e w i d e r re s e ar c h t i in Dig p e
i n i t i a ze d value E u r o
communities form a ni
recog d a f o r Citie ,
s,
d e d i cat e d n e t w o r k o f n t
Age gh S m ar n
De sig ,
thematically organised Living u e t,
(t h r o I n t e r n n, Culture
Labs.
F u t u r e nno vatio …)
Soci al I ern ance,
, eGo v
Health

4. What
is
a
Living
Lab
A
Living
Lab
is
a
real-­‐life
test
a n d
e x p e r i m e n t a 9 o n
environment
where
users
and
producers
co-­‐create
innova9ons.
Living
Labs
have
been
characterised
by
the
European
Commission
as
Public-­‐
Private-­‐People
Partnerships
(PPPP)
for
co-­‐crea9on,
prototyping,
valida9on
and
tes9ng
of
new
technologies,
services,
products,
etc,
in
real-­‐life
contexts.

5. The
European
Network
of
Living
Labs
Real-­‐life
test
and
experimenta9on
Public-­‐Private-­‐People
Partnerships
(PPPP)
environments
for
user-­‐driven
open
innova9on
320
Living
Labs
5

6. Short history of ENoLL...
• ENoLL was founded in 2006 as an informal network in the framework
of the Finnish EU-Presidency
• Grown into a non-profit international association representing a
diverse community of over 300 ENoLL certified’Living Labs – globally!
• Association founded in 2010 with ENoLL office in Brussels facilitating
knowledge exchange, joint action and project partnership …

7. ENoLL Full members
• IBBT-iLab.o (BE)
• Flemish Living Lab Platform (BE)
• Northern Rural-Urban Living Lab (FI)
• Laurea Living Labs Network (FI)
• HumanTech LivingLab (FI)
• Suuntaamo Tampere Central Region Living Lab (FI)
• Helsinki Living Lab - Forum Virium Helsinki (FI)
• Ways Of Learning for the Future (FR)
• Telecommunication Networks Integrated Services Lab (EL)
• Trentino as a Lab (IT)
• Lighting Living Lab (PT)
• i2Cat- Catalonia Digital Lab (ES)
• espaitec Living Lab (ES)
• Bird Living Lab (ES)
• Consorcio Fernando de los Rios Living Lab (ES)
• Botnia Living Lab (SV)
• Manchester Living Lab (UK)
• City Lab Coventry (UK)
• The European Society of Concurrent Enterprising Network (IT)
• Aalto University School of Economics (FI)
• ESADE (ES)
• Finnish Living Lab Network of Universities of Applied Sciences (FI)
• …

8. ENoLL Office services
• ENoLL Office in Brussels facilitates knowledge exchange,
joint action and project partnerships between the
members:
• Organizes networking events, workshops etc. to exchange
information and best practice
• Disseminates information on EU funding and project opportunities,
supports to build project consortia and develop joint projects
• Influences EU policies and engages in debate with EU institutions,
takes part in EU Consultations etc
• Partner in key strategic initiatives and projects of strategic importance
and benefit to the whole network

9. ENoLL in projects
• ENoLL is a partner in initiatives and projects of strategic importance and
benefit to the whole network
o EPIC
o SmartIP
o Concord (FI PPP)
o InnoMatNet
o PERIPHERIA
o FUSEPOOL –
o CENTRALAB
o SPECIFI
o CitySDK
o IDeALL
• …

10. Living Labs & Cloud
• EPIC Cloud and the City
• The EPIC project solution combines cloud computing
with 'Future of the Internet' technologies to provide
cities with new tools and possibilities for the creation
and sharing of efficient, effective and economic
'smarter' city services.

11. Living Labs & Cloud
• See the EPIC Cloud and the City Brussels Pilot :
Relocation Service
• https://portal.epic-cities.eu/wps/myportal
• …
• …

12. Living Labs &
Smart Citizens
• Focus of SmartIP is on the challenge of transforming public
services by empowering smart citizens’ who are able to use
and co-produce innovative Internet-enabled services within
emerging ‘smart’ cities.
• Project aims to take the experience developed by a wide
range of existing user-driven, open innovation initiatives in
Europe, particularly those developed through Living Labs,
and to apply this experience to engaging citizens as active
co-producers of public services

13. Living Labs &
Open Data
• City Service Development Kit CitySDK project is being
developed to transfer Smart City applications from city
to city using an open source service developer toolkit to
help make it easier for developers to create new and
innovative applications.

14. Living Labs &
Internet of Things
• Smart Peripherial cities for sustainable lifestyles
• Periphèria applies creativity and Future Internet
Technologies to address the sustainability issues of your
city.

15. Living Labs &
Future Internet
• The Future Internet Public-Private Partnership (FI-PPP)
Programme brings public and private actors together to
“advance Europe's competitiveness in Future Internet
technologies and systems and to support the emergence of
Future Internet-enhanced applications of public and social
relevance”.
• Industry-led: the PPP is a short-term (i.e. 5 year) initiative
helping competitiveness and growth of industries in the internet
value chain (networks, services, applications)
• European-focussed: helping to grow the vibrant European
Internet industry – into a European industrial stronghold; and,
• User-driven: as services and applications become ever more
agile and changing, users play a key role in driving application
led initiative.

16. Future Internet PPP

17. Living Labs &
BIG data
• FUSEPOOL will deliver an intelligent user adaptive
matching tool (partner matching, funding matching, patent
research, and other possible scenarios). Key asset:
information provided by the user (behavior / crowdsourcing
and uploads). User data credo: accuracy improves with
quantity and quality of user data while variety (breadth)
increases with number of users
• Open Calls to be published soon to Living Labs, SMEs
and developers – Stay tuned!
• …

18. Living Labs &
Materials & Design
• InnoMatNet aims to advance the goal of an innovation
society by developing a flexible approach that establishes
teams of innovators, linking materials researchers with
industry (particularly the creative industry) and other
innovation actors, providing support to help bring new
products and processes to market.

19. Living Labs &
Design for All
• IDeALL project brings together communities, driven by
user-centred innovation, namely design centres
specialised in “Design for All together with Living Labs.
• Lack of initiatives aimed to demonstrate the added value of the
integrations between designers and Living Labs,
• Lack of operative processes for the collaboration/integration
between the two different communities;
• Establishing policy action for permanently integrating design in
the new product / service for SMEs;
• Specific action for the Enlarged European Union members
• Education, Training and awareness raising initiatives.

20. Living Labs, Smart Cities
& Future Internet
Smart cities: policies,
application pull,
public data, citizens initiatives
[ Citizens ]
Living lab: User-driven
playground for co- creating
Future Internet testbeds as and validating innovative
technology platforms scenarios and services

22. Inputs
from
FIREBALL
Fireball
project
(www.fireball4smartci9es.eu)
a
CA
of
the
FP7
for
ICT
(2010-­‐2012).
Bring
together
the
FIRE/Future
Internet
community,
Living
Lab
and
urban
development.

23. Some
findings
from
FIREBALL
“How
European
ci.es
are
currently
developing
strategies
towards
becoming
smarter
ci.es
and
the
lessons
we
can
draw
for
the
future.
These
strategies
are
also
based
on
a
new
understanding
of
innova.on,
grounded
in
the
concept
of
Open
innova:on
ecosystems,
global
innova:on
chains
and
on
ci:zen’s
empowerment
for
shaping
innova:on
and
urban
development.
These
new
ways
of
innova:on
are
characterised
1)
high
level
of
ci:zen
involvement
in
co-­‐crea:ng
internet-­‐based
applica:ons
and
services
and
2)
emergence
of
new
forms
of
collabora.on
(e.g.
PPPs)”*
“Open
innova:on
and
ci:zen’s
engagement
aim
to
bridge
the
gap
between
the
R&D
of
ICT
and
actually
experimen.ng
and
using
Internet-­‐based
applica.ons
in
ci.es.
These
applica:ons
and
services
are
intended
to
bring
societal
and
economic
benefits
in
areas
such
as
healthcare,
independent
living,
enterprising
and
SMEs,
par:cipa:ve
government,
energy
efficiency,
environment
and
quality
of
life.”*
*All
inputs
come
from
the
FIREBALL
whitepaper:
h^p://www.fireball4smartci9es.eu/

24. Some
findings
from
FIREBALL
(2)
“Smart
ci:es
need
to
develop
strategies
and
migra.on
paths
regarding
how
they
will
make
use
of
available
internet
infrastructures,
testbed
facili.es,
applica.ons
and
know-­‐how,
and
how
they
will
develop
PPP
for
their
access,
use
and
exploita:on.
A
par:cular
point
of
aOen:on
is
how
those
assets
can
be
made
openly
accessible
for
both
users
and
developers
in
order
to
s:mulate
experimenta:on
and
innova:on
in
becoming
part
of
the
innova:on
ecosystem
of
ci:es.”
“Three
important
gaps
are
outlined,
which
ci:es
have
to
overcome
namely:
1. Digital
skills
gap:
that
concerns
to
the
ability
of
ci:zens
and
companies
to
master
web-­‐technologies
and
offer
solu:ons
over
the
net
2. The
crea.vity
gap:
that
separates
web
technologies
and
applica:ons
3. The
entrepreneurship
gap:
that
takes
place
between
digital
applica:ons
and
innova:ve
services”
*All
inputs
come
from
the
FIREBALL
whitepaper:
h^p://www.fireball4smartci9es.eu

25. Some
findings
from
FIREBALL
(3)
“Recommenda:on
in
the
paper:
ci:es
have
to
explore
various
business
models
and
iden:fy
the
ones
suitable
for
each
type
of
service.
Living
Lab
methodologies,
social
experiments,
crowdsourcing,
and
open
city
plaTorms
for
crea:ng
and
promo:ng
applica:ons
and
services
may
offer
good
solu:ons
to
this
end
and
mobilize
crea:ve
skills
of
the
en:re
popula:on
of
the
city.”
“Ci.es
provide
many
opportuni.es
of
aJrac.ve
explora.on
and
valida.on
environments.
There
is
s:ll
a
gap
between
Future
Internet
research
and
ci:zens’
expecta:ons.”
*All
inputs
come
from
the
FIREBALL
whitepaper:
h^p://www.fireball4smartci9es.eu

26. CitySDK
Development
toolkit
for
the
city
services
26

27. What
is
SDK?
SDK = Service Development Kit
27

28. SDK
for
Pan-­‐European
City
• Service
development
toolkit
for
the
ci9es:
– Open
and
interoperable
digital
service
interfaces
– Processes,
guidelines
and
usability
standards.
• “App
Store”
for
the
City
à Cross-­‐city
transfer
of
Smart
City
Applica9ons
28

29. CitySDK
Ecosystem
Public delivery
Infrastructures; App Stores
urban displays
Engaged SME Developers’ new Services
exploiting the City SDK ecosystem, or open source pilot apps
Project Pilots
Demonstrators, open source
CitySDK Ecosystem
CitySDK components
The image cannot
be displayed. Your
computer may not
have enough
memory to open the
image, or the image
may have been
corrupted. Restart
your computer, and
then open the file
Unified Open City Interfaces through Pilots
as CitySDK components
Cities’ prior platforms, services, interfaces, open data
29

30. Why
CitySDK?
1. Developing
new
services
and
scaling
them
to
wider
audiences
becomes
easier:
à More
efficient
use
of
innova9on
capacity
à More
opportuni9es
for
developers
à Be^er
services
faster
2. Helping
to
manage
the
constant
technological
change
30

31. CitySDK
Developers
• Created
and
developed
with
and
for
the
developers
• Lightweight,
modular,
no
new
plahorms
• On-­‐going
process,
not
top
down
and
outdated
For
• Ci9es’
in-­‐house
service
developers
• Commercial
service
developers
• SMEs
• Large
corpora9ons
• 3rd
sector
&
hack9vists
• Research
organisa9ons
31

32. CitySDK
Partnership
32

33. CitySDK
in
“The
economist”
“CITIES
ARE
TURNING
INTO
VAST
DATA
FACTORIES”
The
Economist
ar9cle
makes
the
case
that
it
is
not
just
about
new
infrastructure
but
about
data
itself
and
how
ci9zens
and
businesses
can
both
generate
and
use
the
city
data
to
create
new
services

34. Public delivery
Infrastructures; App Stores
urban displays
Engaged SME Developers’ new Services
exploiting the City SDK ecosystem, or open source pilot apps
CitySDK Pilots
Smart Smart
Smart
Participation Mobility Tourism
CitySDK
Ecosystem
FixMyStreet
Personal Travel Personal Tour
Assistant Guide
Unified Open City Interfaces through Pilots
as CitySDK components
Cities’ prior platforms, services, interfaces, open data
34

35. 35

36. Smart
Par9cipa9on
• Bringing
the
City's
issue
repor9ng
and
feedback
channels
closer
to
the
residents
• Providing
ci9es
with
more
accurate
feedback
and
avoiding
unnecessary
feedback
• Making
development
of
issue
repor9ng
and
feedback
channels
easier
• Inspired
by
Open311
and
FixMyStreet
36

37. Smart
Par9cipa9on
–
Lead
Pilot
in
Helsinki
When you spot an issue; fallen
street sign
Do:
1. Report the issue via:
a. Sanoma Publishers’ web
portal Omakaupunki.fi
b. SMS
c. E-mail
à Direct issue reporting to the right
department within the city
Don’t
spend time looking through the
City's official portal to find the official
form for reporting such an issue.
37

38. Smart
Mobility
–
Lead
Pilot
in
Amsterdam
Intelligent
social
traveling
People
as
informa:on
agents
The
Personal
Travel
Assistant
makes
you
a
social
traveler
and
helps
you
• To
make
your
experience
help
others
• To
bring
structure
in
your
traveling
chaos
• To
connect
with
fellow
travellers
• To
make
your
experience
enhance
public
service
Aggrega:ng
of
messages
adapted
to
your
journey
to
separate
the
relevant
from
the
irrelevant
informa:on
38
Lauri
Vanhala:
Helsinki
Public
Transport
Visualized:
www.youtube.com/watch?v=qGllzWt0acU

39. Smart
Tourism
–
Lead
Pilot
in
Lisbon
Personal
Travel
guide
–
real
9me
informa9on
for
tourists
and
travellers
• Unifying
access
to
loca9on-­‐
and
9me-­‐based
tourism-­‐related
data,
and
subsequent
service
genera9on.
• U9lizing
innova9ve,
user-­‐centric/Internet
of
Things
technologies
e.g.:
– Augmented
Reality
– NFC/RFID
– Public
Urban
Displays,
and
– Geo-­‐loca9on
39

40. Helsinki
“Towards
a
smart
city
cluster
build
upon
user
empowered
innova9on”
The
municipali9es
use
LLs
for
Universi9es,
City
owned
economic
development
and
development
agencies
societal
ac9va9on
in
energy
(Forum
Virium
Helsinki),
issues,
or
sevice
provision
in
companies
and
SMEs
have
health
care
of
the
elderly,
established
Living
Labs.
preven9ve
care,
or
urban
living.
Companies
as
Nokia
use
LLs
Cross-­‐municipal
collabora9on
as
user-­‐centered
hubs
for
in
seqng
up
an
innova9on
idea9on
and
product
plahorm
around
open
data
development
and
na9onal
aiming
at
smart
services
for
research
ins9tu9ons
use
ci9zens
Living
Labs
as
plahorms
for
innova9on.
Helsinki
city
and
Helsinki
region.
Model
Provide
plaIorms
for
of
a
Smart
City:
organizing
compe99ons
for
innovaHon
that
are
open
to
development
of
new
innova9on
applica9ons
to
all
municipal
and
regional
parHes
with
an
interest
in
technologies
within
a
encourage
the
development
mul9-­‐leveled
of
new
mobile
applica9ons
developing
new
products
and
services
u9lizing
Open
Data
infrastructure
and
towards
the
creaHon
of
new
business
sectors.
*
inputs
come
from
the
FIREBALL
whitepaper:
h^p://
www.fireball4smartci9es.eu

41. Helsinki
(2)
“All
the
smart
city
ac:vi:es
in
Helsinki
boil
down
to
community
engagement,
enabling
the
dialogue
between
the
city,
ci:zens
and
companies“
-­‐ CitySDK
-­‐ Helsinki
Region
Infoshare:
www.hri.fi/en/
-­‐ Aims
to
make
regional
informa9on
quickly
and
easily
accessible
to
all.
The
data
may
be
used
by
ci9zens,
businesses,
universi9es,
academies,
research
facili9es
or
municipal
administra9on.
-­‐ The
data
on
offer
is
ready
to
be
used
freely
at
no
cost.
-­‐ At
the
moment
at
www.hri.fi
there
are
almost
900
data
catalogues
opened
so
far.
-­‐ The
project
was
started
in
2009
ini9ated
by
Forum
Virium,
City
of
Helsinki
Urban
Facts
and
ci9es
of
Helsinki,
Vantaa,
Espoo
and
Kauniainen.
In
2014
the
ownership
and
maintaining
of
the
HRI
will
be
transfered
from
Forum
Virium
and
Urban
Facts
to
the
municipali9es
themselves.
*
Inputs
from
Forum
Virium
Helsinki

42. Helsinki
(3)
*
Inputs
from
Forum
Virium
Helsinki

43. Helsinki
(4)
-­‐ Apps4Finland:
h^p://apps4finland.fi/en/
-­‐ Apps4Finland
contest
is
organized
for
the
3rd
9me
this
year,
with
ever
increasing
amount
of
compe9ng
apps,
visualiza9ons,
ideas
and
data
openings.
-­‐ Also
other
organiza9ons
in
Helsinki
have
found
the
"virtues"
of
app
contest,
as
Helsinki
Region
Transport
Authority
and
Sanoma
Publishing
organiza9ons
have
also
been
arranging
specific
App
contests.
*
Inputs
from
Forum
Virium
Helsinki

44. Helsinki
(5)
-­‐ Helsinki
Region
Transport
Authority:
-­‐ HRT
opened
its
all
interfaces
on
2009
and
today
they
have
approximately
70
different
applica9ons
and
widgets
developed
by
its
developer
community
members.
-­‐ At
the
same
9me
when
opening
the
APIs
HRT
opened
its
own
web-­‐based
Journey
Planner
which
is
currently
one
of
the
most
popular
web
applica9ons
in
Finland.
-­‐ All
other
service
development
it
leu
to
the
developer
community,
resul9ng
in
very
heterogeneous
variety
of
applica9ons
serving
with
highly
specified
apps
also
the
very
narrow
niche
markets.
-­‐ One
good
example
app
is
the
Mobitransit
(real-­‐9me
tracking
of
trams
and
buses
in
Helsinki)
applica9on
which
is
developed
by
a
developer
from
Valencia,
who
has
never
visited
Helsinki,
but
was
able
to
access
the
HRT
API
through
web.
*
Inputs
from
Forum
Virium
Helsinki

45. Amsterdam
h^p://amsterdamsmartcity.com/

46. Amsterdam
(2)
(Source:
Amsterdam
Smart
city
/
AIM*)
Challenges/statements
in
Smart
city
development:
Invo l
veme
It is nt of
nd not o us
gy a p aware nly a ers:
te bo ut
Stra adma n e ss
Ro chang but also
trans e and
for ma
t io n
Business case

47. Connected
Smart
city
network
/
http:/ etwork
sn
rtcitie /
sma .eu

48. What
is
next?
-­‐ ENoLL
7th
Wave
and
network
strength:
H2013
-­‐ ENoLL
Summer
School:
August
2013
–
Manchester
-­‐ 1st
Open
Living
Labs
world-­‐wide
event
(Nov-­‐
Dec
2013)
-­‐ World-­‐wide
strategic
alliances
and
Open
Living
Labs
-­‐ Next
genera9on
of
Open
Living
Labs

49. THANK YOU!!
Ana
Garcia
European
Projects
European
Network
of
Living
Labs
Ana.garcia@enoll.org
@openlivinglabs
info@enoll.org
www.openlivinglabs.eu
@citysdk
marja.mattila@forumvirium.fi
www.citysdk.eu
@FI_PPP
info@fi-ppp.eu
www.fi-ppp.eu