In looking for Muda, Mura, and Muri in processes, we can improve our "Kaizen Eyes".

1. IMPROVING OUR “KAIZEN EYES” BY
LOOKING FOR THE 3 M’S

2. Created by Tom Curtis 2011
Blog: www.onimproving.blogspot.com
Other presentations:
http://www.slideshare.net/onimproving
Email: ideamerchants@gmail.com
Twitter: @onimproving

3. INTRODUCTION
Opportunity for improvement comes from an ability
to see, our “Kaizen Eyes”. If we can better our
“Kaizen Eyes,” we will see more and greater chances
to improve. One of the ways to do this is to better
understand Muda, Mura, and Muri and to then look for
them in our processes. Many of us are familiar with
Muda, or waste, but less familiar with the others. We
need to know them all so we do not create one in
relieving the other, and to expand our ability to see.
This slide set will review the 3‘M’s and discuss how we
can use looking for them to improve our “Kaizen

4. “KAIZEN EYES”
=
Ability to See Opportunities for Improvement

5. Improving OUR
“Kaizen Eyes”
Requires
us to be
Observing
Processes and Activities.

6. Observing takes...
time
effort
patience
practice
humility

7. TIPS FOR OBSERVING
Gain Understanding of the Process
Test Positions and Locations for Observing
Record Observations & Questions
Do not Assume, Ask
Do not be in a Rush-Grow Roots

8. The 3 M’s
Muda, Mura, & Muri

9. The 3 M’s defined
Waste = Muda
Uneven = Mura
Strain = Muri

10. MUDA LOOKS LIKE:
Excess Defective
Unneeded
Bad Parts
Extra
Breakdowns
Inefficiency Error
Wrong

11. MURA LOOKS LIKE:
Bumpy Un-level
Stop & Start
Peak & Valley
Unequal
Up & Down
Lumpy
Spiky

12. MURI LOOKS LIKE:
Unrealistic Tasks or Requirements
Pain
Overloading
Poor Design
Poor Ergonomics
Unnatural Movements

13. Seeing The 3 M’s
to help
OUR
“Kaizen Eyes”

14. HOW SEEING THE 3 M’S HELPS
OUR “KAIZEN EYES”
Improves pattern recognition of issues
Provides lens to observe processes through
Gives routine for practicing our skills of observation
Fosters a language to communicate opportunities
Develops a Holistic way to think about processes
Prevents trade-offs between the ill effects of the 3 M’s

15. GETTING STARTED
Find a Process to Review
Review the Observation Tips
Practice Seeing the 3 M’s around us
Observe the Process and Record your Observations
Choose something to Kaizen
Perform the Kaizen