Desktop as a Service provides a meaningful solution for desktop and application environments. It changes the whole dynamic between workers and their traditional, stationary computers. Users no longer need to go to the office to access company data and resources. For more information about Desktop as a Service, visit http://www.oneneck.com/Solutions.aspx today.

1. Desktop as a Service:
Why One Company Established a Virtual Desktop and Application
Environment
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2. Desktop as a Service
• Desktop as a Service provides a meaningful solution for desktop and application
environments.
• It changes the whole dynamic between workers and their traditional, stationary
computers.
• Users no longer need to go to the office to access company data and resources.
• Instead, Desktop as a Service increases user mobility and allows the desktop to
go with the user.
• The desktop becomes a virtual device that can be accessed securely anytime and
anywhere from a tablet, laptop, netbook, thin client, smartphone and more.
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3. The Challenges for One Company Desktop as a Service
•Today, managing desktop and application environments to keep pace with growth
has become difficult for many companies.
•One organization in particular found virtualizing these environments created a more
agile IT operation.
•For example, an independent natural food store chain operates over 150 stores, three
warehouses and a corporate office in the United States.
•With an internal IT staff of only 16, desktop management and deployment became
geographically challenging, inconsistent and cumbersome for the company.
•The organization knew they needed to establish a Desktop as a Service environment
that would not only reduce user downtime, but also scale easily in response to rapid
growth and adapt to business demands.
•In addition, application management on a corporate level was anything but seamless
between internal and external end users.
•The company needed to help streamline the process of managing and deploying
current and future applications.
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4. Why Desktop as a Service Made Sense Desktop as a Service
•After careful analysis, the natural food store chain decided to outsource the
management and hosting of their desktop and application environments.
•They selected a vendor with similar values, work ethic and a strong presence in the
technology sector.
•The result was a strategic approach to developing and implementing an innovative
and highly efficient virtual desktop and application environment.
•Desktop as a Service, sometimes referred to as “DaaS,” involves the process of
presenting a user desktop from inside the data center.
•The desktop workload is moved away from the local computing device and placed in
the cloud infrastructure.
•The user data, profiles and computing load remain secure within the vendor’s cloud
server environment.
•By virtualizing their existing desktop and application environments, the company
was able to foster a more agile IT environment.
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5. Why Desktop as a Service Made Sense Desktop as a Service
•With Desktop as a Service, the natural food store chain could now provide near
instant provisioning of new users and devices.
•Failed workstations at remote sites could now be remedied by simply unboxing a new
device and returning the failed device to the corporate office for replacement.
•Desktop as a Service also allows for a seamless presentation between internal and
external operation of applications.
•By centralizing the tools for desktop management and increasing the ease of rolling
out new applications, the natural food store chain’s employees and vendors
experienced a quicker on-boarding process.
•For example, on-boarding of newly acquired companies became as simple as pointing
the user to a web site.
•The IT staff is now able to concentrate on more critical and strategic projects.
•Remote users are more efficiently supported and the excessive levels of downtime
have become a thing of the past.
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Copyright © 2013 OneNeck IT Services Corporation. All rights reserved.

6. ABOUT THE AUTHOR
Chuck Vermillion is CEO and founder of OneNeck IT
Services, a leading provider of hosted application
management and managed services since 1997.
For more information about Desktop as a Service, visit
http://www.oneneck.com/Solutions.aspx today.
http://www.oneneck.com
Copyright © 2013 OneNeck IT Services Corporation. All rights reserved.

7. ABOUT THE AUTHOR
Chuck Vermillion is CEO and founder of OneNeck IT
Services, a leading provider of hosted application
management and managed services since 1997.
For more information about Desktop as a Service, visit
http://www.oneneck.com/Solutions.aspx today.
http://www.oneneck.com
Copyright © 2013 OneNeck IT Services Corporation. All rights reserved.