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Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Data Resource 
Management 
1 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Learning Objectives 
• Recognize the importance of data, issues involved in 
managing data and their lifecycle. 
• Describe the sources of data and explain how data are 
collected. 
• Explain the advantages of the database approach. 
• Explain the operation of data warehousing and its role 
in decision support. 
• Explain data mining and how it helps to produce high-quality 
data. 
2 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Chapter Opening Case 
3 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Chapter Opening Case (continued) 
Products 
Orders 
Pull Model 
Push Model 
4 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Examples of Data Sources 
Credit 
card 
swipes 
E-mails 
RFID tags Digital video 
surveillance 
Radiology scans 
Blogs 
5 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Managing Data 
Difficulties in Managing Data 
 Amount of data increases 
exponentially. 
 Data are scattered and collected 
by many individuals using 
various methods and devices. 
 Data come from many sources. 
 Data security, quality and 
integrity are critical. 
 An ever-increasing amount of 
data needs to be considered in 
making organizational decisions. 
The Data Deluge 
6 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Managing Data 
Data Management 
Management & Economics 
Data Management: A structured approach for capturing, storing, 
processing, integrating, distributing, securing, and archiving data 
effectively throughout Data Life Cycle 
7 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
The Database Approach 
File Management Systems 
File management terms and concepts: Data 
Hierarchy 
• Bit: Smallest unit of data; binary digit (0,1) 
• Byte: Group of bits that represents a single character 
• Field (Column): Group of words or complete number 
• Record (Row): Group of related fields 
• File (Table): Group of records of the same type 
• Database: Group of related files 
8 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
The Database Approach 
The Data Hierarchy 
9 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
The Database Approach 
Designing the Database 
Data model 
• Entity: Person, place, thing, or event about which information 
must be kept 
• Attribute : A piece of information describing a particular entity 
• Key field: Field that uniquely identifies every record in a file 
• Primary key 
– One field in each table 
– Cannot be duplicated 
– Provides unique identifier for all information in any row 
• Foreign keys: Keys whose purpose is to link two or more tables 
together 
10 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
The Database Approach 
Entities & Attributes 
11 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
The Database Approach 
A Database Table 
A relational database organizes data in the form of two-dimensional tables. Illustrated 
here is a table for the entity SUPPLIER showing how it represents the entity and its 
attributes. Supplier_Number is the key field. 
12 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
The Database Approach 
The PART Table 
Data for the entity 
PART have their own 
separate table. 
Part_Number is the 
primary key and 
Supplier_Number is 
the foreign key, 
enabling users to 
find related 
information from the 
SUPPLIER table 
about the supplier 
for each part. 
13 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
The Database Approach 
Entity-Relationship Modeling 
• Database designers plan the database design in a 
process called entity-relationship (ER) 
modeling. 
• ER diagrams consists of entities, attributes and 
relationships. 
– Entity classes 
– Instance 
– Identifiers 
14 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
The Database Approach 
ER Diagram Model 
15 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
The Database Approach 
Database Structures 
• Common database structures… 
– Hierarchical 
– Network 
– Relational 
– Object-Oriented 
– Multi-dimensional 
16 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
The Database Approach 
Hierarchical Structure 
• Hierarchical is formed by 
data groups, subgroups, and 
further subgroups. 
– Older system presenting data 
in tree-like structure 
– Models one-to-many parent-child 
relationships 
– Found in large legacy 
systems requiring intensive 
high-volume transactions 
(TPS): Banks; insurance 
companies 
– Examples: IBMs IMS 
A hierarchical database for a 
human resources system 
17 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
The Database Approach 
Network Structure 
Management & Economics 
• Network allows retrieval of 
specific records; allows a 
given record to point to any 
other record in the database. 
– Older logical database 
model 
– Models many-to-many 
parent-child relationships 
– Example: Student – course 
relationship: Each student 
has many courses; each 
course has many students 
The network data model 
18 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
The Database Approach 
Relational Structure 
Management & Economics 
• Relational organizes data into 
two-dimensional tables 
(relations) with columns & rows 
– Relates data across tables based 
on common data element 
– Very supportive of ad hoc 
requests but slower at 
processing large amounts of 
data than hierarchical or 
network models 
– Examples: DB2, Oracle, MS 
SQL Server 
The relational data model 
19 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
The Database Approach 
Multidimensional Structure 
• Variation of relational model 
– Uses multidimensional structures to 
organize data 
– Data elements are viewed as being in cubes 
– Popular for analytical databases that support Online Analytical 
Processing (OLAP) 
20 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
The Database Approach 
Object-Oriented Structure 
• OODM Stores data and 
procedures as objects 
– Better able to handle graphics 
and recursive data 
– Data models more flexible 
– Slower than RDBMS 
– Hybrid: object-relational DBMS 
21 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Database Management Systems 
(DBMS) 
Management & Economics 
• Specific type of software for creating, storing, 
organizing, and accessing data from a database 
• DBMS: 
• Provides all users with access to all the data. 
• Uncouples programs from data 
• Increases access and availability of data 
• Allows central management of data, data use, and security 
• minimize the following problems 
 Data redundancy 
 Data isolation 
 Data inconsistency 
• Examples of DBMS: Microsoft Access, DB2, Oracle 
Database, Microsoft SQL Server, MYSQL 
22 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Human Resources Database with 
Multiple Views 
A single human resources database provides many different views of data, depending on 
the information requirements of the user. Illustrated here are two possible views, one of 
interest to a benefits specialist and one of interest to a member of the company’s payroll 
department. 
23 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Three Basic Operations of a 
Relational DBMS 
The select, project, and join operations enable data from two different tables to be 
combined and only selected attributes to be displayed. 
24 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Business Intelligence (1) 
• Business intelligence: Tools for consolidating, 
analyzing, and providing access to large amounts of 
data to improve decision making 
• Software for database reporting and querying (Ad-hoc 
query) 
• Tools for multidimensional data analysis (online analytical 
processing) 
• Data mining 
• E.g. Harrah’s Entertainment gathers and analyzes customer data 
to create gambling profile and identify most profitable customers 
25 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Business Intelligence (2) 
A series of analytical tools works with data stored in databases to find patterns and insights for helping 
managers and employees make better decisions to improve organizational performance. 
26 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Data Warehouses & Data 
mining 
• Tools for analyzing, accessing vast quantities of 
data: 
• Data warehousing 
• Data Mart 
• Online Analytical Processing (OLAP) 
• Data mining 
27 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Data Warehouse & Data Mart 
• Data warehouse 
• Database that stores current and historical data that may be of interest 
to decision makers 
• Central source of data that has been cleaned, transformed, and 
cataloged 
• Data is used for data mining, analytical processing, analysis, research, 
decision support 
• Consolidates and standardizes data from many systems, operational 
and transactional databases 
• Data warehouses use online analytical processing. 
• Data mart 
• Subset of data warehouses that is highly focused and isolated for a 
specific population of users 
28 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Components of a Data 
Warehouse 
The data warehouse extracts current and historical data from multiple operational systems 
inside the organization. These data are combined with data from external sources and 
reorganized into a central database designed for management reporting and analysis. The 
information directory provides users with information about the data available in the 
warehouse. 
29 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Online Analytical Processing 
(OLAP) 
• Supports multidimensional data analysis, 
enabling users to view the same data in different 
ways using multiple dimensions 
• Each aspect of information—product, pricing, cost, region, 
or time period—represents a different dimension 
• E.g. Comparing sales in East in June vs. May and July 
• Enables users to obtain online answers to ad hoc 
questions such as these in a fairly rapid amount 
of time 
30 N.Karami, MIS-Spring 2012
Management Information Systems 
Data Resource Management 
Graduate School of 
Management & Economics 
Data Mining 
• Finds hidden patterns and relationships in large 
databases and infers rules from them to predict future 
behavior 
• Types of information obtainable from data mining 
• Associations: Occurrences linked to single event 
• Sequences: Events linked over time 
• Classifications: Patterns describing a group an item 
belongs to 
• Clusters: Discovering as yet unclassified groupings 
• Forecasting: Uses series of values to forecast future values 
31 N.Karami, MIS-Spring 2012

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Session#5; data resource managment

  • 1. Management Information Systems Data Resource Management Graduate School of Management & Economics Data Resource Management 1 N.Karami, MIS-Spring 2012
  • 2. Management Information Systems Data Resource Management Graduate School of Management & Economics Learning Objectives • Recognize the importance of data, issues involved in managing data and their lifecycle. • Describe the sources of data and explain how data are collected. • Explain the advantages of the database approach. • Explain the operation of data warehousing and its role in decision support. • Explain data mining and how it helps to produce high-quality data. 2 N.Karami, MIS-Spring 2012
  • 3. Management Information Systems Data Resource Management Graduate School of Management & Economics Chapter Opening Case 3 N.Karami, MIS-Spring 2012
  • 4. Management Information Systems Data Resource Management Graduate School of Management & Economics Chapter Opening Case (continued) Products Orders Pull Model Push Model 4 N.Karami, MIS-Spring 2012
  • 5. Management Information Systems Data Resource Management Graduate School of Management & Economics Examples of Data Sources Credit card swipes E-mails RFID tags Digital video surveillance Radiology scans Blogs 5 N.Karami, MIS-Spring 2012
  • 6. Management Information Systems Data Resource Management Graduate School of Management & Economics Managing Data Difficulties in Managing Data  Amount of data increases exponentially.  Data are scattered and collected by many individuals using various methods and devices.  Data come from many sources.  Data security, quality and integrity are critical.  An ever-increasing amount of data needs to be considered in making organizational decisions. The Data Deluge 6 N.Karami, MIS-Spring 2012
  • 7. Management Information Systems Data Resource Management Graduate School of Managing Data Data Management Management & Economics Data Management: A structured approach for capturing, storing, processing, integrating, distributing, securing, and archiving data effectively throughout Data Life Cycle 7 N.Karami, MIS-Spring 2012
  • 8. Management Information Systems Data Resource Management Graduate School of Management & Economics The Database Approach File Management Systems File management terms and concepts: Data Hierarchy • Bit: Smallest unit of data; binary digit (0,1) • Byte: Group of bits that represents a single character • Field (Column): Group of words or complete number • Record (Row): Group of related fields • File (Table): Group of records of the same type • Database: Group of related files 8 N.Karami, MIS-Spring 2012
  • 9. Management Information Systems Data Resource Management Graduate School of Management & Economics The Database Approach The Data Hierarchy 9 N.Karami, MIS-Spring 2012
  • 10. Management Information Systems Data Resource Management Graduate School of Management & Economics The Database Approach Designing the Database Data model • Entity: Person, place, thing, or event about which information must be kept • Attribute : A piece of information describing a particular entity • Key field: Field that uniquely identifies every record in a file • Primary key – One field in each table – Cannot be duplicated – Provides unique identifier for all information in any row • Foreign keys: Keys whose purpose is to link two or more tables together 10 N.Karami, MIS-Spring 2012
  • 11. Management Information Systems Data Resource Management Graduate School of Management & Economics The Database Approach Entities & Attributes 11 N.Karami, MIS-Spring 2012
  • 12. Management Information Systems Data Resource Management Graduate School of Management & Economics The Database Approach A Database Table A relational database organizes data in the form of two-dimensional tables. Illustrated here is a table for the entity SUPPLIER showing how it represents the entity and its attributes. Supplier_Number is the key field. 12 N.Karami, MIS-Spring 2012
  • 13. Management Information Systems Data Resource Management Graduate School of Management & Economics The Database Approach The PART Table Data for the entity PART have their own separate table. Part_Number is the primary key and Supplier_Number is the foreign key, enabling users to find related information from the SUPPLIER table about the supplier for each part. 13 N.Karami, MIS-Spring 2012
  • 14. Management Information Systems Data Resource Management Graduate School of Management & Economics The Database Approach Entity-Relationship Modeling • Database designers plan the database design in a process called entity-relationship (ER) modeling. • ER diagrams consists of entities, attributes and relationships. – Entity classes – Instance – Identifiers 14 N.Karami, MIS-Spring 2012
  • 15. Management Information Systems Data Resource Management Graduate School of Management & Economics The Database Approach ER Diagram Model 15 N.Karami, MIS-Spring 2012
  • 16. Management Information Systems Data Resource Management Graduate School of Management & Economics The Database Approach Database Structures • Common database structures… – Hierarchical – Network – Relational – Object-Oriented – Multi-dimensional 16 N.Karami, MIS-Spring 2012
  • 17. Management Information Systems Data Resource Management Graduate School of Management & Economics The Database Approach Hierarchical Structure • Hierarchical is formed by data groups, subgroups, and further subgroups. – Older system presenting data in tree-like structure – Models one-to-many parent-child relationships – Found in large legacy systems requiring intensive high-volume transactions (TPS): Banks; insurance companies – Examples: IBMs IMS A hierarchical database for a human resources system 17 N.Karami, MIS-Spring 2012
  • 18. Management Information Systems Data Resource Management Graduate School of The Database Approach Network Structure Management & Economics • Network allows retrieval of specific records; allows a given record to point to any other record in the database. – Older logical database model – Models many-to-many parent-child relationships – Example: Student – course relationship: Each student has many courses; each course has many students The network data model 18 N.Karami, MIS-Spring 2012
  • 19. Management Information Systems Data Resource Management Graduate School of The Database Approach Relational Structure Management & Economics • Relational organizes data into two-dimensional tables (relations) with columns & rows – Relates data across tables based on common data element – Very supportive of ad hoc requests but slower at processing large amounts of data than hierarchical or network models – Examples: DB2, Oracle, MS SQL Server The relational data model 19 N.Karami, MIS-Spring 2012
  • 20. Management Information Systems Data Resource Management Graduate School of Management & Economics The Database Approach Multidimensional Structure • Variation of relational model – Uses multidimensional structures to organize data – Data elements are viewed as being in cubes – Popular for analytical databases that support Online Analytical Processing (OLAP) 20 N.Karami, MIS-Spring 2012
  • 21. Management Information Systems Data Resource Management Graduate School of Management & Economics The Database Approach Object-Oriented Structure • OODM Stores data and procedures as objects – Better able to handle graphics and recursive data – Data models more flexible – Slower than RDBMS – Hybrid: object-relational DBMS 21 N.Karami, MIS-Spring 2012
  • 22. Management Information Systems Data Resource Management Graduate School of Database Management Systems (DBMS) Management & Economics • Specific type of software for creating, storing, organizing, and accessing data from a database • DBMS: • Provides all users with access to all the data. • Uncouples programs from data • Increases access and availability of data • Allows central management of data, data use, and security • minimize the following problems  Data redundancy  Data isolation  Data inconsistency • Examples of DBMS: Microsoft Access, DB2, Oracle Database, Microsoft SQL Server, MYSQL 22 N.Karami, MIS-Spring 2012
  • 23. Management Information Systems Data Resource Management Graduate School of Management & Economics Human Resources Database with Multiple Views A single human resources database provides many different views of data, depending on the information requirements of the user. Illustrated here are two possible views, one of interest to a benefits specialist and one of interest to a member of the company’s payroll department. 23 N.Karami, MIS-Spring 2012
  • 24. Management Information Systems Data Resource Management Graduate School of Management & Economics Three Basic Operations of a Relational DBMS The select, project, and join operations enable data from two different tables to be combined and only selected attributes to be displayed. 24 N.Karami, MIS-Spring 2012
  • 25. Management Information Systems Data Resource Management Graduate School of Management & Economics Business Intelligence (1) • Business intelligence: Tools for consolidating, analyzing, and providing access to large amounts of data to improve decision making • Software for database reporting and querying (Ad-hoc query) • Tools for multidimensional data analysis (online analytical processing) • Data mining • E.g. Harrah’s Entertainment gathers and analyzes customer data to create gambling profile and identify most profitable customers 25 N.Karami, MIS-Spring 2012
  • 26. Management Information Systems Data Resource Management Graduate School of Management & Economics Business Intelligence (2) A series of analytical tools works with data stored in databases to find patterns and insights for helping managers and employees make better decisions to improve organizational performance. 26 N.Karami, MIS-Spring 2012
  • 27. Management Information Systems Data Resource Management Graduate School of Management & Economics Data Warehouses & Data mining • Tools for analyzing, accessing vast quantities of data: • Data warehousing • Data Mart • Online Analytical Processing (OLAP) • Data mining 27 N.Karami, MIS-Spring 2012
  • 28. Management Information Systems Data Resource Management Graduate School of Management & Economics Data Warehouse & Data Mart • Data warehouse • Database that stores current and historical data that may be of interest to decision makers • Central source of data that has been cleaned, transformed, and cataloged • Data is used for data mining, analytical processing, analysis, research, decision support • Consolidates and standardizes data from many systems, operational and transactional databases • Data warehouses use online analytical processing. • Data mart • Subset of data warehouses that is highly focused and isolated for a specific population of users 28 N.Karami, MIS-Spring 2012
  • 29. Management Information Systems Data Resource Management Graduate School of Management & Economics Components of a Data Warehouse The data warehouse extracts current and historical data from multiple operational systems inside the organization. These data are combined with data from external sources and reorganized into a central database designed for management reporting and analysis. The information directory provides users with information about the data available in the warehouse. 29 N.Karami, MIS-Spring 2012
  • 30. Management Information Systems Data Resource Management Graduate School of Management & Economics Online Analytical Processing (OLAP) • Supports multidimensional data analysis, enabling users to view the same data in different ways using multiple dimensions • Each aspect of information—product, pricing, cost, region, or time period—represents a different dimension • E.g. Comparing sales in East in June vs. May and July • Enables users to obtain online answers to ad hoc questions such as these in a fairly rapid amount of time 30 N.Karami, MIS-Spring 2012
  • 31. Management Information Systems Data Resource Management Graduate School of Management & Economics Data Mining • Finds hidden patterns and relationships in large databases and infers rules from them to predict future behavior • Types of information obtainable from data mining • Associations: Occurrences linked to single event • Sequences: Events linked over time • Classifications: Patterns describing a group an item belongs to • Clusters: Discovering as yet unclassified groupings • Forecasting: Uses series of values to forecast future values 31 N.Karami, MIS-Spring 2012