1. Working as a Remote Manager
Personal experience at
Strategic Programs
January 2009
©2009 Strategic Programs, Inc.

2. Company Perspective
 Retention
 Customer access
 Talent management
 Engagement
 Recruitment
 Role model best practices
 Business expansion
 Regional networking
 Green benefits
©2009 Strategic Programs, Inc.

3. Individual Perspective
 Commitment
 Personal and professional goals
 Career development
 Fits individual needs
©2009 Strategic Programs, Inc.

4. Successes
 Availability to direct reports
 Work-life balance
 Flexibility
 Efficiency
 Customer focus
©2009 Strategic Programs, Inc.

5. Practical Strategies for Managing
 Set expectations
 Regularly scheduled meetings
 Drive bys
 Email
 Over communicate
 Regular recognition
 Maximize face-to face opportunities
©2009 Strategic Programs, Inc.

6. Monitoring Work
 Hours worked
 Deliverables on schedule
 Asking the right questions
 Provides status reports
 Responsiveness
©2009 Strategic Programs, Inc.

7. Challenges
 Organizational adjustment
 Face-to-face meetings
 Large scale change initiatives
 Facilitating task forces
 Interpersonal relationship building
 Influencing
©2009 Strategic Programs, Inc.

8. Cost and Tools Needed
Organization
 VOIP phone
 Occasional office visit
 VPN connection
Employee
 Internet access
 VOIP port
 Computer
©2009 Strategic Programs, Inc.

9. Observations
 Contributes to employee retention
 Supports personal and professional goals
 Key contributors to success
 Clear instructions
 Room to operate
 Be available for help
 Agreed upon check in
 Individual and organizational benefits
©2009 Strategic Programs, Inc.

10. Recommendations
 Know the employee
 Set expectations
 Check in
 Modify to the person/role
 Create mutually beneficial plan
©2009 Strategic Programs, Inc.