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Chapter 14
1.
CHAPTER
14 SLIDE 1 CHAPTER Meeting and Event 14 Planning 1 Effective Meetings 2 Meeting Roles and Responsibilities 3 Conferences and Conventions © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
2.
CHAPTER
14 SLIDE 2 Effective Meeting Qualities There is a definite need for the meeting. The purpose is stated clearly and understood by all participants. The appropriate people attend. An agenda is prepared and followed. All members participate. Productive outcomes result. © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
3.
CHAPTER
14 SLIDE 3 Good Reasons for Meetings Group problem solving or decision making Clarifying an issue Sharing complex information with a group Communicating quickly with many people Showing progress to coworkers or teams © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
4.
CHAPTER
14 SLIDE 4 Meeting Types Staff meetings Committee meetings Project team meetings Customer/client meetings Board of director meetings Conferences and conventions © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
5.
CHAPTER
14 SLIDE 5 Etiquette for International Meetings Greet each person properly. Do not use first names. Disagree agreeably. Watch your body language. Show respect for everyone, especially those in authority. © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
6.
CHAPTER
14 SLIDE 6 Meeting Responsibilities Several people play roles in a successful meeting. ● Executive ● Leader ● Participants ● Administrative professional © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
7.
CHAPTER
14 SLIDE 7 Executive’s Responsibilities Determine the purpose of the meeting. Set the objectives. Select the participants. Plan the agenda. © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
8.
CHAPTER
14 SLIDE 8 Agenda © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
9.
CHAPTER
14 SLIDE 9 Leader’s Responsibilities Follow the agenda. Manage time. Encourage participation. Facilitate reaching decisions. Evaluate the meeting. © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
10.
CHAPTER
14 SLIDE 10 Admin’s Responsibilities Before the Meeting Confirm or select a date and time. Select the room. Determine the seating arrangements. Order equipment, food, and beverages. Prepare materials for the leader and participants. Make final preparations. © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
11.
CHAPTER
14 SLIDE 11 Admin’s Responsibilities During the Meeting Greet and introduce guests. Take notes for minutes. © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
12.
CHAPTER
14 SLIDE 12 Admin’s Responsibilities After the Meeting See the room is returned to normal. Send follow-up messages. Make calendar notes. Evaluate the meeting. Keep notes related to the meeting. Prepare and distribute minutes. © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
13.
CHAPTER
14 SLIDE 13 Participants’ Responsibilities Be prepared for the meeting. Respect the leader’s role. Listen to others without judging. Participate responsibly; don’t dominate. Be courteous. Take notes. Do any follow-up activities. © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
14.
CHAPTER
14 SLIDE 14 Before a Conference Plan carefully. Determine the location. Arrange for meeting facilities. Arrange travel and lodging for presenters. Design online registration. Prepare information packets. © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
15.
CHAPTER
14 SLIDE 15 During a Conference Run errands and deliver messages. Solve problems. Check room and meal arrangements. Check equipment needs. Handle other last-minute details. Present a positive image at all times. Handle every situation with poise and confidence. © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
16.
CHAPTER
14 SLIDE 16 After a Conference See all equipment is returned. Assist with airport transportation. Prepare letters and expense reports. Ensure bills are paid. Help with conference proceedings. Participate in a post-conference evaluation. © 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
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