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Multi-sourcing Benefits and challenges
[object Object],[object Object],[object Object]
(1) Why?
Outsourcing or in house?
Quality Delivery Price
How big?
weeks Completes (%)
Outsourcing where?
One partner or more?
Strategic considerations
 
Operational concerns
 
Competitive concerns
 
Reach consumers wherever they are
Where are survey-takers?
2000
online research growth 2000 to 2006 x10
Where are survey-takers in 2006?
 
More survey-takers than ever
Multi-sourcing is a reality…
… whether end-clients are conscious of it or not
(2) Challenges
Differences between sample sources?
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
9 sample partners Size J I H G F E D C B Reward program Survey program Small to medium Medium to large
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Integrity
Inattentive and fraudulent
Hyperactive
Sample bias
TV viewing habits
Type of Internet access
American winners
 
 
Multi-sourcing requires controls
Sample sources are different
This is good
(3) Blended approach
 
 
 
B D C F E H G J I
Dynamic routing B D C F E H G J I
Stability
 
Representativeness
 
De-duplication
2 potential partners B C D
No B C D
Maybe B C D
Technical solutions ,[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object]
From competition to collaboration
Questions Olivier de Gaudemar [email_address]

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Multi-sourcing: benefits and challenges

Hinweis der Redaktion

  1. Good morning everyone, my name is ODG and today I want to open a discussion about a growing practice in this industry called “multi-sourcing”