4.
www.steria.no
Hottest technologies - Norway
What technology trend do think will have the biggest implact on the
technological development in the coming years?
Source: Synovate and Steria’s survey: Inside the mind of the CIO in Scandinavia, 2011
Useful report: http://www.pwc.com/gx/en/communications/publications/mobile-content.jhtml
39%
21%
16%
15%
4%
3%
1%
2%
Mobility
Cloud Computing
Virtualization
Social Media
Green IT
Outsourcing
Other
Don't know
Conclusion: In our “always-on” era, Norwegian organizations
realize the necessity to integrate mobile phones and tablets into
their information strategy.
Trender
5.
www.steria.no
IT priorites - Norway
1. Fulfil new demands from the business
2. Improve efficiency of IT operations
3. Integration projects
4. Management of IT projects
5. Renewal of IT platform
6. Security
7. Improve quality of stability
8. Staffing and IT personnel
9. Management and development of IT personnel
10.Management of suppliers
Norway
Source: Synovate and Steria’s survey:
Inside the mind of the CIO in Scandinavia,
February 2011
Trender
10.
www.steria.no
Virtualisering på alle nivåer
Virtual Applications Microsoft (Softgrid)/Citrix/Symantec(Altiris)/VMware(ThInstall)
Any application on any computer on-demand via network
Virtual Hardware (Grid Computing) IBM/HP/Fujitsu
Can change its computing tasks in real-time
Virtual Storage EMC/Hitachi/Fujitsu/HP/IBM
Storage and backup over the network
Virtual Network VPN
Localizing dispersed resources VLAN/Virtual firewalls
Virtual Operating Systems VMware/Microsoft/Citrix (Xen)/div. UNIX
Can be assigned to any hardware
Virtual Desktop Citrix/Microsoft/VMware
Desktop stored centrally, available anywhere
Trender
12.
www.steria.no
Men fortsatt manuell verden
Grad
av
automatisering
Tid
4 %
automatisert
1973 2011
7 %
automatisert
2009
17 %
automatisert
Trender
27.
www.steria.no
Så hva er nå Cloud Computing?
Ikke teknologi
Men en måte å levere og kjøpe tjenester på mellom en
tilbyder og konsument
Kjøpes og leveres over Internet
Elastisk
Økonomi den vesentlige driveren
Likevel avhengig av teknologi for å kunne realiseres
(Enabeling Technologies)
▬ Internet
▬ Virtualisering
▬ Automatisering
Trender
28.
www.steria.no
Cloud Computing
Ikke teknologi, men
leveransemodell
Baseres likevel på “Cloud
Enabling Technologies”
Process as a Service (BPO)
Software as a Service (SaaS)
Platform as a Service (PaaS)
Infrastructure as a Service (IaaS)
Trender
29.
www.steria.no
Eksempler
IaaS – Amazone, Microsoft Azure, Steria On Command
PaaS – Google App Engine, Amazone, Microsoft Azure
SaaS – Salesforce, ServiceNow, Yammer, Office 365
BPO – Steria, Aktiv Kapital
Trender
30.
www.steria.no
Hvorfor Cloud Computing?
Evne til raske endringer – «Time to Market» – levere
funksjonalitet “on demand”
Kost – forutsigbarehet, OPEX – betale for det du trenger,
når du trenger det – dele med andre i stor skala
Uavhengig av enhet og lokasjon
Pålitelighet – redundans i tjenesten, geografisk spredning
– SLA
Skalerbarhet – raskt opp og ned – elastisitet
Sikkerhet – “både og” – mer ressurser til rådighet – data
sentralisert – SLA
Trender
32.
www.steria.no
Flere former
Public Cloud – tjenester tilgjengelige for alle, åpent
over internett
Community Cloud – tjenster tilgjengelig for en lukket
gruppe, men mer enn et selskap. Eksempel: Shared
Service tjenester i det offentlige.
Private Cloud – tjenester tilgjengelige i egen
organisasjon, men levert på en «skyaktig» måte
Hybrid Cloud – kombinerer tjenester fra ulike typer
«skyer»
Trender
33.
www.steria.no
Steria in the Cloud
Kåret til årets leverandør av BPO-tjenester i Europa
Steria On Command – Infrastructure as a Service
Steria Workplace On Command – Desktop as a Service
Bygger alle løsninger på ”Cloud Enabeling Technologies”
både lokalt og globalt
Leverer Private Cloud tjenester til kunder i det norske
markedet – både IaaS og PaaS
Trender
34.
www.steria.no
Andre trender
Collaboration
Sosiale Media
Active Directory
presence AIX
BSM
LAN/WAN
UC
Sikkerhet
SSO
Storage
HP
BPO
NAP
IM
IT Service Management
Cluster
DataCenter
TSM
RMS
Exchange
ITIL
IP-telefoni
ILM
Java
Konsolidering
Linux
SystemCenter
Cisco Mobilitet
Backup
Cloud Computing
IDS/IPS
PowerShell
BSM
VMware
Sharepoint
ORACLE MS SQL
Remedy
Tynne klienter
Unix
Virtualisering
Windows
Platespin
PowerFuse
SENTRALISERING
.Net
Active Directory
AIX
EMC²
Exchange Java
Konsolidering
Linux
Mobilitet
System Management
Sharepoint
Unix
Virtualisering
Windows
Platespin
PowerFuse
Softgrid
Video
Unified Communications
Trender
Fase 1 (2005): Innkapsling, ressursdeling, konsolideringFase 2 (2007): VM-mobilitet, planlagt- og uplanlagt nedetid, HA/DR backup, laststyringFase 3 (2009): Automatisering & administrasjon, service orientert, regelbasert
SUN Q-Layer: http://www.sun.com/software/q-layer/
Agility improves with users' ability to rapidly and inexpensively re-provision technological infrastructure resources.[26] Cost is claimed to be greatly reduced and capital expenditure is converted to operational expenditure[27]. This ostensibly lowers barriers to entry, as infrastructure is typically provided by a third-party and does not need to be purchased for one-time or infrequent intensive computing tasks. Pricing on a utility computing basis is fine-grained with usage-based options and fewer IT skills are required for implementation (in-house).[28] Device and location independence[29] enable users to access systems using a web browser regardless of their location or what device they are using (e.g., PC, mobile). As infrastructure is off-site (typically provided by a third-party) and accessed via the Internet, users can connect from anywhere.[28] Multi-tenancy enables sharing of resources and costs across a large pool of users thus allowing for: Centralization of infrastructure in locations with lower costs (such as real estate, electricity, etc.) Peak-load capacity increases (users need not engineer for highest possible load-levels) Utilization and efficiency improvements for systems that are often only 10–20% utilized.[22] Reliability improves through the use of multiple redundant sites, which makes cloud computing suitable for business continuity and disaster recovery.[30] Nonetheless, many major cloud computing services have suffered outages, and IT and business managers can at times do little when they are affected.[31][32] Scalability via dynamic ("on-demand") provisioning of resources on a fine-grained, self-service basis near real-time, without users having to engineer for peak loads. Performance is monitored, and consistent and loosely coupled architectures are constructed using web services as the system interface.[28] One of the most important new methods for overcoming performance bottlenecks for a large class of applications is data parallel programming on a distributed data grid.[33] Security could improve due to centralization of data[34], increased security-focused resources, etc., but concerns can persist about loss of control over certain sensitive data, and the lack of security for stored kernels[35]. Security is often as good as or better than under traditional systems, in part because providers are able to devote resources to solving security issues that many customers cannot afford.[36] Providers typically log accesses, but accessing the audit logs themselves can be difficult or impossible. Furthermore, the complexity of security is greatly increased when data is distributed over a wider area and / or number of devices. Maintenance cloud computing applications are easier to maintain, since they don't have to be installed on each user's computer. They are easier to support and to improve since the changes reach the clients instantly. Metering cloud computing resources usage should be measurable and should be metered per client and application on daily, weekly, monthly, and annual basis. This will enable clients on choosing the vendor cloud on cost and reliability (QoS).