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Strategic Pharma Marketing Asia 2013
1st – 3rd July 2013
at the Sheraton Towers Singapore

Presented by : Obed Fuk Liang
Hii ! I’m Obed Fuk Liang (@obedfl)
The Youngest Indonesia’s Future Business
Leader – SWA Magazine 2010
*SWA is the reputable business magazine in Indonesia

Career Path :
Contributor in “Grow with
Character Champion Stories”
(2010, p. 293)
Sales inspirator speaker
(Markplus, INTI Pesan,
School, University, Public)

Sales Director
PT. SOHO Industri Pharmasi
2009-Present
Sales Director
PT. Ethica Industri Farmasi
2012-Present
Sales and Marketing Director
PT. Soho Global Medika
2013-Present

Executive Leadership Program Monash University - 2010
Executive Leadership Program Harvard Business School - 2012
I TM am :


CARING

INSPIRING
 ENTHUSIAST


TAG LINE :

“You don’t know what you can do until you try”
OUR BUSINESS
SOHO Group PHARMA
SOHO Group CONSUMER HEALTH
SOHO Group DISTRIBUTION
COMPANY
1. PT. SOHO Industri Pharmasi
2. PT. ETHICA Industri Farmasi
3. PT. PARIT PADANG GLOBAL
4. PT. Universal Health Network
5. PT. Global Harmony Retailindo
6. SOHO FLORDIS INTERNATIONAL
7. PT. SOHO GLOBAL MEDIKA
Agenda
1. The Top 3 Local Regulations that Impede
Marketing Plans
2. Local Cultural Sensitivities
3. Case Studies : INNOVATIVE BRAND, IMAGE
BUILDING
Asian growth will be lead by

China, India, Indonesia, Japan,
South Korea, Malaysia and
Thailand.
Haruhiko Kuroda, in Asia 2050: Realizing the Asian Century
Former of Asian Development Bank (ADB)
Bank Central Governor of Japan (present)
INDONESIA IS PART OF THE 7
ENGINES OF ASIA
Average per capita income of the 7 Country was
USD 45.800,- or 25% higher than rate of global
average rate : USD 35.600,-

In the year of 2010, PDB of the 7 country range
between USD 14,2 trillion / 87% PDB Asia.
Indonesia has the fourth largest population in
the world as many as 238 million people, which is
projected to grow by 1.1% per year over the next
five years.
Source : http://www.neraca.co.id/harian/article/22873/Lepas.180.juta.Saham.RS.Omni.Bidik.Dana.IPO.Rp.70.Miliar#.UWvWYjdCjFw
The middle class in Indonesia is expected to grow from 36%
to 58% of the total population in 2020.
Portrait of Indonesian Internet User in
Indonesia 2012
MarkPlus Insight Netizen Survey 2012 :
Total Growth Internet User in Indonesia
2010 - 2012

61.1

55.0

42.2

24.2

13.8
9.6

2010

2011
Internet User

2012

Accessing Internet More than 3 hours per day

I n M illion
Urban Population

121.16

123.24

123.57

Urban Family

30.29

30.81

31.61

Urban Netizen Population

37.56

50.53

56.38

Netizen Population

42.16

55.23

61.08

17%

22.4%

23.5%

Total I nternet User Penetration
Source : Marketeers November 2012 Edition, p. 60
INDONESIA HEALTHCARE
MARKET OVERVIEW
URGENT ! : “Indonesia NEED
1000 New Hospitals
“

Source : http://thepresidentpostindonesia.com/wpcontent/uploads/2013/01/The-President-Post-Indonesia-Edisi-2Volume-2.pdf
Source : The President Post, Vol.2 No.2 – Sunday Edition, January 2013
WHO : ” 1 bed should be for 100.000 inhabitants ”
Ratio between number of hospital with a population of Indonesian citizen
not suitable.

1 bed in hospital : 230.000 inhabitants.
(Dr. dr. Sutoto, M.Kes : Chairman of the Indonesia Hospital Association).
The additions of bed in Indonesia budgeted

7 Trillions IDR = 7 Bio USD until year of 2014.
dr. Nafsiah Mboi, Sp A, MPH - Indonesia Minister of Health
Indonesian shortage of :
12.000 Ophthalmologist,
20.000 of Internal Medicine and
15.000 of GP (General Practice)/family doctor
Source : The President Post, Vol.2 No.2 – Sunday Edition, January 2013
MODERN and HIGH TECHNOLOGY Approach
from ASKES (Indonesia Health Insurance)
Call Center ASKES

Source : PT Askes (Persero) Monthly Buletin – October 2010
ASKES CENTRE : “The Art of Customer Service to Excel the
Customer Expectations”

ASKES Centre Activity at Hasan Sadikin Hospital, Bandung – West Java
Source : PT Askes (Persero) Monthly Buletin – October 2010
Indonesia Act No. 24/2011
UNDANG-UNDANG REPUBLIK INDONESIA
NOMOR 24 TAHUN 2011
TENTANG
BADAN PENYELENGGARA JAMINAN SOSIAL
Pasal 6

(1) BPJS Kesehatan sebagaimana dimaksud
dalam Pasal 5 ayat (2) huruf a
menyelenggarakan program
jaminan kesehatan.
(2) BPJS Ketenagakerjaan sebagaimana
dimaksud dalam Pasal 5 ayat (2) huruf b
menyelenggarakan
program:
a. jaminan kecelakaan kerja;
b. jaminan hari tua;
c. jaminan pensiun; dan
d. jaminan kematian.

National Social
Security System
(SJSN)
will facilitate the
affordability of health
services.
Cover for health care
insurance, accident,
pensions plan and life
insurance
Indonesia Act No. 44/2009, chapter 3 and 4 :
Describe about HOSPITAL regulations and rules
Source : http://manajemenrumahsakit.net/wp-content/uploads/2012/11/SUHARTINI-HADAD_Prospek-Implentasi-UU-SJSNBPJS-DalamPerlindungan-Konsumen.pdf
‱ The additions of bed in
Indonesia budgeted
7 Trillions IDR = 7 Bio
USD until year of 2014.
Dr. Nafsiah Mboi - Indonesia
Minister of Health

Opportunity

National
Insurance
‱ Target of Indonesian
Government that
182.6 million citizen
will be participants
BPJS (Universal
Indonesia Healthcare
Coverage) in 2014

‱ Generic Business
‱ Medical Device
Business
‱ Hospital and
Diagnostic Business

Business
Opportunity
GRAB the BUSINESS OPPORTUNITY
SOHO Group develop and build a NEW BUSINESS in
MEDICAL DEVICES and EQUIPMENTS, by :
1. To ENTER the market with BLUE OCEAN STRATEGY, MARKETING and
SALES TACTIC
2. To ATTACK FRONTALLY the market leader by INTRODUCING the
NEW SALES and MARKETING APPROACHS and CONCEPTS
3. To SELECT the manufacture company who’s want to cooperate and
joint
4. To COVER Indonesia territory with well trained, equipped and certified
nurse
5. To build a close relationship with government authority by creating
open and compliances business landscape
Wound Care Sales Executive (WCSE)
Certified Nurse Ms. Dona in managing the Decubitus Ulcer at Gl. Tobing
Tanjung Hospital - Sumatera

HARI KE II

HARI KE II

HARI KE VI
Wound Care Sales Executive (WCSE)
Certified Nurse Ms. Dona in managing the Diabetic Foot Ulcer
at Haji Hospital Sumatera

HARI KE I

HARI KE I

HARI KE IV
Ortho Splint
Certified Nurse
Mr. Tolip Sormin
Ortho cast

Certified Nurse
Mr. Failin
Using Ortho Cast for Body Jacket

Certified Nurse
Mr. Wirya
Indonesia opportunity

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Indonesia opportunity

  • 1. Strategic Pharma Marketing Asia 2013 1st – 3rd July 2013 at the Sheraton Towers Singapore Presented by : Obed Fuk Liang
  • 2. Hii ! I’m Obed Fuk Liang (@obedfl) The Youngest Indonesia’s Future Business Leader – SWA Magazine 2010 *SWA is the reputable business magazine in Indonesia Career Path : Contributor in “Grow with Character Champion Stories” (2010, p. 293) Sales inspirator speaker (Markplus, INTI Pesan, School, University, Public) Sales Director PT. SOHO Industri Pharmasi 2009-Present Sales Director PT. Ethica Industri Farmasi 2012-Present Sales and Marketing Director PT. Soho Global Medika 2013-Present Executive Leadership Program Monash University - 2010 Executive Leadership Program Harvard Business School - 2012
  • 3. I TM am :  CARING INSPIRING  ENTHUSIAST  TAG LINE : “You don’t know what you can do until you try”
  • 4. OUR BUSINESS SOHO Group PHARMA SOHO Group CONSUMER HEALTH SOHO Group DISTRIBUTION COMPANY 1. PT. SOHO Industri Pharmasi 2. PT. ETHICA Industri Farmasi 3. PT. PARIT PADANG GLOBAL 4. PT. Universal Health Network 5. PT. Global Harmony Retailindo 6. SOHO FLORDIS INTERNATIONAL 7. PT. SOHO GLOBAL MEDIKA
  • 5. Agenda 1. The Top 3 Local Regulations that Impede Marketing Plans 2. Local Cultural Sensitivities 3. Case Studies : INNOVATIVE BRAND, IMAGE BUILDING
  • 6. Asian growth will be lead by China, India, Indonesia, Japan, South Korea, Malaysia and Thailand. Haruhiko Kuroda, in Asia 2050: Realizing the Asian Century Former of Asian Development Bank (ADB) Bank Central Governor of Japan (present)
  • 7. INDONESIA IS PART OF THE 7 ENGINES OF ASIA Average per capita income of the 7 Country was USD 45.800,- or 25% higher than rate of global average rate : USD 35.600,- In the year of 2010, PDB of the 7 country range between USD 14,2 trillion / 87% PDB Asia.
  • 8. Indonesia has the fourth largest population in the world as many as 238 million people, which is projected to grow by 1.1% per year over the next five years. Source : http://www.neraca.co.id/harian/article/22873/Lepas.180.juta.Saham.RS.Omni.Bidik.Dana.IPO.Rp.70.Miliar#.UWvWYjdCjFw
  • 9. The middle class in Indonesia is expected to grow from 36% to 58% of the total population in 2020.
  • 10. Portrait of Indonesian Internet User in Indonesia 2012
  • 11. MarkPlus Insight Netizen Survey 2012 : Total Growth Internet User in Indonesia 2010 - 2012 61.1 55.0 42.2 24.2 13.8 9.6 2010 2011 Internet User 2012 Accessing Internet More than 3 hours per day I n M illion Urban Population 121.16 123.24 123.57 Urban Family 30.29 30.81 31.61 Urban Netizen Population 37.56 50.53 56.38 Netizen Population 42.16 55.23 61.08 17% 22.4% 23.5% Total I nternet User Penetration Source : Marketeers November 2012 Edition, p. 60
  • 13. URGENT ! : “Indonesia NEED 1000 New Hospitals
“ Source : http://thepresidentpostindonesia.com/wpcontent/uploads/2013/01/The-President-Post-Indonesia-Edisi-2Volume-2.pdf Source : The President Post, Vol.2 No.2 – Sunday Edition, January 2013
  • 14. WHO : ” 1 bed should be for 100.000 inhabitants ” Ratio between number of hospital with a population of Indonesian citizen not suitable. 1 bed in hospital : 230.000 inhabitants. (Dr. dr. Sutoto, M.Kes : Chairman of the Indonesia Hospital Association).
  • 15. The additions of bed in Indonesia budgeted 7 Trillions IDR = 7 Bio USD until year of 2014. dr. Nafsiah Mboi, Sp A, MPH - Indonesia Minister of Health
  • 16. Indonesian shortage of : 12.000 Ophthalmologist, 20.000 of Internal Medicine and 15.000 of GP (General Practice)/family doctor Source : The President Post, Vol.2 No.2 – Sunday Edition, January 2013
  • 17. MODERN and HIGH TECHNOLOGY Approach from ASKES (Indonesia Health Insurance)
  • 18. Call Center ASKES Source : PT Askes (Persero) Monthly Buletin – October 2010
  • 19. ASKES CENTRE : “The Art of Customer Service to Excel the Customer Expectations” ASKES Centre Activity at Hasan Sadikin Hospital, Bandung – West Java Source : PT Askes (Persero) Monthly Buletin – October 2010
  • 20. Indonesia Act No. 24/2011
  • 21. UNDANG-UNDANG REPUBLIK INDONESIA NOMOR 24 TAHUN 2011 TENTANG BADAN PENYELENGGARA JAMINAN SOSIAL Pasal 6 (1) BPJS Kesehatan sebagaimana dimaksud dalam Pasal 5 ayat (2) huruf a menyelenggarakan program jaminan kesehatan. (2) BPJS Ketenagakerjaan sebagaimana dimaksud dalam Pasal 5 ayat (2) huruf b menyelenggarakan program: a. jaminan kecelakaan kerja; b. jaminan hari tua; c. jaminan pensiun; dan d. jaminan kematian. National Social Security System (SJSN) will facilitate the affordability of health services. Cover for health care insurance, accident, pensions plan and life insurance
  • 22. Indonesia Act No. 44/2009, chapter 3 and 4 : Describe about HOSPITAL regulations and rules Source : http://manajemenrumahsakit.net/wp-content/uploads/2012/11/SUHARTINI-HADAD_Prospek-Implentasi-UU-SJSNBPJS-DalamPerlindungan-Konsumen.pdf
  • 23. ‱ The additions of bed in Indonesia budgeted 7 Trillions IDR = 7 Bio USD until year of 2014. Dr. Nafsiah Mboi - Indonesia Minister of Health Opportunity National Insurance ‱ Target of Indonesian Government that 182.6 million citizen will be participants BPJS (Universal Indonesia Healthcare Coverage) in 2014 ‱ Generic Business ‱ Medical Device Business ‱ Hospital and Diagnostic Business Business Opportunity
  • 24.
  • 25. GRAB the BUSINESS OPPORTUNITY SOHO Group develop and build a NEW BUSINESS in MEDICAL DEVICES and EQUIPMENTS, by : 1. To ENTER the market with BLUE OCEAN STRATEGY, MARKETING and SALES TACTIC 2. To ATTACK FRONTALLY the market leader by INTRODUCING the NEW SALES and MARKETING APPROACHS and CONCEPTS 3. To SELECT the manufacture company who’s want to cooperate and joint 4. To COVER Indonesia territory with well trained, equipped and certified nurse 5. To build a close relationship with government authority by creating open and compliances business landscape
  • 26. Wound Care Sales Executive (WCSE) Certified Nurse Ms. Dona in managing the Decubitus Ulcer at Gl. Tobing Tanjung Hospital - Sumatera HARI KE II HARI KE II HARI KE VI
  • 27. Wound Care Sales Executive (WCSE) Certified Nurse Ms. Dona in managing the Diabetic Foot Ulcer at Haji Hospital Sumatera HARI KE I HARI KE I HARI KE IV
  • 30. Using Ortho Cast for Body Jacket Certified Nurse Mr. Wirya