The document discusses barriers to learning and the importance of relationships in education. It notes that many students face challenges such as lack of money, mental health issues, family problems, and low confidence and motivation. The teaching philosophy is based on manaakitanga, which means showing respect, generosity and care for students. Quotes from students illustrate that many feel hopeless about getting jobs due to lack of qualifications, family unemployment, and past negative experiences with teachers. The document advocates for creating a family-like learning environment and focusing on student-teacher interactions to help students engage with learning and see success in new ways.