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Delivering Respect in North Tyneside
        Colin Boxshall (Safer Estates Manager)
                         And
         Steve Senior (Safer Estates Officer)
What we will cover in today’s session

•   How North Tyneside Homes tackles ASB
•   Particular reference to private rented sector
•   Partnership working – information exchange
•   Joint operation with police (Respect)
•   Council legal remedies (Injunctions)
•   Outcomes
How North Tyneside Homes tackles ASB
                  tackles ASB
• Seven local housing patch teams investigate initial
  reports of ASB relating to council tenancies

• Cases are referred to the safer estates team where
  further action is necessary to resolve the matter

• The safer estates team investigates reports of ASB
  relating to owner occupies and private rented properties.
Safer Estates Team

• Safer Estates Manager

• Five Safer Estates Officers

• One Victim Support Officer

• ASB Prevention Officer
Safer estates meetings with police
• Safer estate meetings – monthly
  (police/housing/social landlords/legal)
• Local staff identify problem areas and
  households
• A strategy to tackle them is jointly agreed (e.g.
  targeting areas, individuals or households)
• Proactive exchange of information
• Making full use of legal powers
Delivering Joint Operations


Operation Respect
Aims of Operation Respect
•   Targets nuisance
    households and those who
    engage in ASB on estates
•   In past year operations
    carried out in Forest Hall,
    North Shields, Wallsend
    and Whitley Bay
•   Provides confidence and
    reassurance to
    communities
•   Deterrent to other
    perpetrators of ASB
These operations target offenders and
nuisance neighbours.
• The high visibility 7am visits involve marked Police
  vehicles and are well received within the community
Impact of Operation Respect
One operation in North Shields illustrates the impact of
Operation Respect.
• 31 residents received an early morning visit by the Safer
  Estates Team and Police.
• Police Community Support Officers and Housing Officers
  delivered over 1000 joint letters to homes in streets in
  which a resident had received a warning about their
  behaviour
• 29 young people promised to change their ways after
  signing up to ABA’s.
Supporting Private Landlords
The Safer Estates Team support Private Landlords by:-
• Giving initial advice to Private Landlords who want to take
  action in respect of their tenant who is acting in an anti-
  social manner.
• Giving advice about the Legal Process to follow.
• Keeping Landlords informed of complaints received about
  their tenants.
• Serving warning letters and legal action notices
• Attending court as a witness for possession (eviction)
  proceedings.
Case study – private tenant, Howdon
•   ASB:- tenant, household members and visitors
•   Police and council contacted landlord
•   Joint letter (council/police) – to private tenant
•   Joint letter (council/police) to neighbouring residents
•   Joint letter to landlord
•   Landlord informed of subsequent complaints
•   Council/police served section 21 notice
•   Private tenant moved away.
•   Council carried out vetting check of new prospective
    tenant.
Case Study – private tenant Hazelrigg
• Neighbours complained
• Landlord not interested
• Phoned landlord (at his place of work),
  after receiving a complaint.
• Served section 21 notice on behalf of
  landlord
• Landlord moved tenant to another
  property out of area.
Case study – private tenant, Burradon
• ASB at property
• Joint letters – tenant/neighbouring
  residents
• Section 21 notice served
• Council witness statement prepared
  (incidents reported to police and council)
• All landlords in area contacted
• Tenant moved away
Joint approach – positive outcomes
 • Seven private tenants changed their
   behaviour after:

 • Being served with joint warning
 • Signing ABA
 • Served with section 21 Notice.
Vetting of prospective tenants
    Northumbria Police will provide data/information for the purposes of
    the vetting of prospective tenants, when certain circumstances
    indicate that it may be prudent to do so. These circumstances are:

•   The applicant admits to criminal convictions
•   There are significant gaps in the housing history
•   The applicant is known to the organisation in that there is a previous
    history of ASB/criminality

    (1 April 2011 to 31 January 2012, 516 vetting checks were carried
    out resulting in 131 applicants being excluded from Homefinder
    scheme . A further 34 applicants had their priority for rehousing
    reduced)
Housing Act Injunctions
Conduct which is;
•   Capable of causing nuisance or annoyance to any person
    living/engaged in a lawful activity in the neighbourhood; and
•   Directly or indirectly relates to or affects the housing management
    functions of the landlord
•   Where there is a threat of violence of a significant risk of harm the
    court may attach a power of arrest to prohibitions or exclude the
    defendant from any premises or area
•   Can be obtained ex-parte
•   Where a power of arrest is attached must be brought before a
    County Court Judge within 24 hours
Anti-Social Behaviour Injunctions (ASBI’s)


In the period 1 April 2011 to 31 March 2012, 35 ASBI’s
were obtained by the Council in the County Court.

All ASBI’s were obtained by using Council and Police
evidence. No residents were required to attend Court as a
witness.
• All persons were subject to Behavioural Zones
• 21 were excluded from entering areas in which they
  committed ASB
• 25 Injunctions had the “Power of Arrest” attached
• 14 were initially obtained on a “Without Notice” (ex-parte)
  basis with a review hearing, usually within 21 days
• 6 were breached and 5 were committed to prison.
Examples of crime/asb

• Convictions for drug dealing
• Convictions for violent disorder
• Neighbour complaints, noisy parties,
  nuisance/disorder by visitors
• ASB at property/on estate
Evidence

•   ABA breach
•   Warnings letters
•   Police logs (sanitised)
•   Incident diary sheets (sanitised)
Process

• File of evidence prepared by safer estates
• This includes a witness statement of a
  safer estates officer – evidence attached
  as exhibits.
• Council lawyer prepares court paperwork
• If on-notice hearing police serve summons
• Injunction served by police.
Example of ASBI Publicity
Outcomes

North Tyneside
April – December 2011/12 compared to April –
December 2010/2011


•Overall ASB reduction of 18%

•Youth ASB reduction of 20%
Residents’ Survey Results
          2011
Where we are doing well

Crime and anti-social behaviour
• Perceptions of the fear of crime are heading in the right
  direction, with significantly more people feeling safe both
  during the day and after dark.
• Significantly more people believe the council and the
  police seek peoples views about crime and ASB.
• The same is also true in terms of people believing the
  council and the police are successfully dealing with crime
  and ASB.
Thank You
Any Questions

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Hartlepool presentation

  • 1. Delivering Respect in North Tyneside Colin Boxshall (Safer Estates Manager) And Steve Senior (Safer Estates Officer)
  • 2. What we will cover in today’s session • How North Tyneside Homes tackles ASB • Particular reference to private rented sector • Partnership working – information exchange • Joint operation with police (Respect) • Council legal remedies (Injunctions) • Outcomes
  • 3. How North Tyneside Homes tackles ASB tackles ASB • Seven local housing patch teams investigate initial reports of ASB relating to council tenancies • Cases are referred to the safer estates team where further action is necessary to resolve the matter • The safer estates team investigates reports of ASB relating to owner occupies and private rented properties.
  • 4. Safer Estates Team • Safer Estates Manager • Five Safer Estates Officers • One Victim Support Officer • ASB Prevention Officer
  • 5. Safer estates meetings with police • Safer estate meetings – monthly (police/housing/social landlords/legal) • Local staff identify problem areas and households • A strategy to tackle them is jointly agreed (e.g. targeting areas, individuals or households) • Proactive exchange of information • Making full use of legal powers
  • 7. Aims of Operation Respect • Targets nuisance households and those who engage in ASB on estates • In past year operations carried out in Forest Hall, North Shields, Wallsend and Whitley Bay • Provides confidence and reassurance to communities • Deterrent to other perpetrators of ASB
  • 8. These operations target offenders and nuisance neighbours.
  • 9. • The high visibility 7am visits involve marked Police vehicles and are well received within the community
  • 10. Impact of Operation Respect One operation in North Shields illustrates the impact of Operation Respect.
  • 11. • 31 residents received an early morning visit by the Safer Estates Team and Police.
  • 12. • Police Community Support Officers and Housing Officers delivered over 1000 joint letters to homes in streets in which a resident had received a warning about their behaviour
  • 13. • 29 young people promised to change their ways after signing up to ABA’s.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. Supporting Private Landlords The Safer Estates Team support Private Landlords by:- • Giving initial advice to Private Landlords who want to take action in respect of their tenant who is acting in an anti- social manner. • Giving advice about the Legal Process to follow. • Keeping Landlords informed of complaints received about their tenants. • Serving warning letters and legal action notices • Attending court as a witness for possession (eviction) proceedings.
  • 20. Case study – private tenant, Howdon • ASB:- tenant, household members and visitors • Police and council contacted landlord • Joint letter (council/police) – to private tenant • Joint letter (council/police) to neighbouring residents • Joint letter to landlord • Landlord informed of subsequent complaints • Council/police served section 21 notice • Private tenant moved away. • Council carried out vetting check of new prospective tenant.
  • 21. Case Study – private tenant Hazelrigg • Neighbours complained • Landlord not interested • Phoned landlord (at his place of work), after receiving a complaint. • Served section 21 notice on behalf of landlord • Landlord moved tenant to another property out of area.
  • 22. Case study – private tenant, Burradon • ASB at property • Joint letters – tenant/neighbouring residents • Section 21 notice served • Council witness statement prepared (incidents reported to police and council) • All landlords in area contacted • Tenant moved away
  • 23. Joint approach – positive outcomes • Seven private tenants changed their behaviour after: • Being served with joint warning • Signing ABA • Served with section 21 Notice.
  • 24. Vetting of prospective tenants Northumbria Police will provide data/information for the purposes of the vetting of prospective tenants, when certain circumstances indicate that it may be prudent to do so. These circumstances are: • The applicant admits to criminal convictions • There are significant gaps in the housing history • The applicant is known to the organisation in that there is a previous history of ASB/criminality (1 April 2011 to 31 January 2012, 516 vetting checks were carried out resulting in 131 applicants being excluded from Homefinder scheme . A further 34 applicants had their priority for rehousing reduced)
  • 25. Housing Act Injunctions Conduct which is; • Capable of causing nuisance or annoyance to any person living/engaged in a lawful activity in the neighbourhood; and • Directly or indirectly relates to or affects the housing management functions of the landlord • Where there is a threat of violence of a significant risk of harm the court may attach a power of arrest to prohibitions or exclude the defendant from any premises or area • Can be obtained ex-parte • Where a power of arrest is attached must be brought before a County Court Judge within 24 hours
  • 26. Anti-Social Behaviour Injunctions (ASBI’s) In the period 1 April 2011 to 31 March 2012, 35 ASBI’s were obtained by the Council in the County Court. All ASBI’s were obtained by using Council and Police evidence. No residents were required to attend Court as a witness.
  • 27. • All persons were subject to Behavioural Zones • 21 were excluded from entering areas in which they committed ASB • 25 Injunctions had the “Power of Arrest” attached • 14 were initially obtained on a “Without Notice” (ex-parte) basis with a review hearing, usually within 21 days • 6 were breached and 5 were committed to prison.
  • 28. Examples of crime/asb • Convictions for drug dealing • Convictions for violent disorder • Neighbour complaints, noisy parties, nuisance/disorder by visitors • ASB at property/on estate
  • 29. Evidence • ABA breach • Warnings letters • Police logs (sanitised) • Incident diary sheets (sanitised)
  • 30. Process • File of evidence prepared by safer estates • This includes a witness statement of a safer estates officer – evidence attached as exhibits. • Council lawyer prepares court paperwork • If on-notice hearing police serve summons • Injunction served by police.
  • 31. Example of ASBI Publicity
  • 32.
  • 33.
  • 34.
  • 35. Outcomes North Tyneside April – December 2011/12 compared to April – December 2010/2011 •Overall ASB reduction of 18% •Youth ASB reduction of 20%
  • 37. Where we are doing well Crime and anti-social behaviour • Perceptions of the fear of crime are heading in the right direction, with significantly more people feeling safe both during the day and after dark. • Significantly more people believe the council and the police seek peoples views about crime and ASB. • The same is also true in terms of people believing the council and the police are successfully dealing with crime and ASB.