1. Get Smart About SmartphonesElaina Buzzell, Senior Program CoordinatorDave McDougal, Data Network Consultant

2. NPower Northwest Vision A thriving community with high performing nonprofits. Mission To strengthen the nonprofit sector by catalyzing innovation and driving adoption of technology solutions.

3. Future Brown Bags & Webcasts Connect with us online for more information regarding upcoming brown bags and trainings: NPowerNW.org/blog Facebook.com/NPowerNW Twitter.com/NPowerNW

4. Get Smart About Smartphones Key smartphone features & considerations Email, Calendar, and Contacts Phone Operating System Comparison Apps Service Providers Smartphone Security Who needs full mobile access? Policies for personally-owned phones Basic and Advanced Security Settings Educate Your Staff

5. Smartphone Choices There are many smartphone choices available to us today, but not all will connect well with your nonprofit.

6. Email, Calendar, and Contacts Most nonprofits heavily prioritize email, calendar, and contacts as vital smartphone needs. You need to know what kind of email your nonprofit uses to find the right phone. Most common nonprofit email tools:

7. Email, Calendar, and Contacts Exchange users need to look for ActiveSync ActiveSync phones will provide the best experience for reaching your email Email/calendar/contact syncing very difficultwithout ActiveSync Included with Windows Mobileand iPhone Only some Android models Not available with Blackberry Gmail works well with Android and iPhone

8. Email, Calendar, and Contacts Choosing a phone that doesn’t work with your organization’s email will result in higher support costs. * Gmail support refers to support for organizations hosing their email through Gmail on their own domain, e.g. your.name@yournonprofit.org. Support is different for personal gmail accounts such as your.name@gmail.com

10. Security and Smartphones Best to think of smartphones as small computers. Nonprofits need security policies for smartphones that are similar to policies for full-sized computers. A stolen or lost phone can release sensitive data or give unauthorized access to your network.

11. What kind of data are we talking about? Emails, Calendars and Contacts Sometimes contains sensitive data Apps and programs Some databases have apps that provide continual access. Can provide access to sensitive data. Files copied to the phone Social Media apps Thieves could tweet or update on your accounts

12. Who needs full mobile access? The more staff have access to email and files on their phones, the more open you are to problems. Do all staff members need the same access? Key people to give full access: Individuals/groups who regularly receive urgent messages and calls Individuals/groups who regularly work off-site

13. Personally Owned Phones Staff may want to add org info, email, or other data to their personal phones. They must agree to other security policies. You need to decide whether/how to reimburse these staff for minutes/data used. Need to budget for support Best to create a policy that they ask first before adding any data.

14. Basic Security Rules Use a good password on your phone and apps Don’t use the default codes provided Use the screen lock Require password after a few minutes of inactivity Require that staff report if phone missing for over 24 hours Organization-owned or personally owned with organization data

15. Additional Security Considerations Be careful of non-professional apps Only install apps from trusted providers 3rd party and “silly” apps can cause security breaches Remote Wipe ActiveSync provides easy way to remotely wipe phones All staff with org data should agree to remote wipe – Organization-owned and personally-owned

16. Educate staff about your policies Include policies in onboarding information for new staff Provide info on importance of mobile security to ALL staff, and provide occasional refreshers

17. Additional Resources NPower Northwest’s Blog We regularly post on smartphone along with other nonprofit tech topics NPower Consulting Services Staff can help you choose phones and create policies customized to your security needs

18. Thank You Elaina – elainab@npowernw.org Dave – davem@npowernw.org NPower Northwest Website: npowernw.org Facebook: facebook.com/npowernw Twitter: @npowernw