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Conquer Your Inbox
Npower Northwest

• Vision: a thriving community with high
  performing nonprofits

• Mission: to strengthen the nonprofit sector
  by catalyzing innovation and driving adoption
  of technology solutions
Introductions

Elissa Thomas
HandsOn Tech Corps AmeriCorps VISTA
Serving at NPower Northwest
vistastaff@npowernw.org
Road Map


• Email Issues

• Strategies

• Tools & Tips

• Q&A
Communication flood


             2011 statistics:

   3.1 billion email accounts worldwide.
  112 emails sent and received each day
       by the average corporate user.
 71% of worldwide email traffic was spam.
Time management


 Constant interruptions saps productivity
Email organization



    How do you find specific messages?
Email Bankruptcy


  Communication overload from flood of
    unanswered messages can lead to
    temptation to delete entire inbox.
4 D’s


         Delete it

           Do it

        Delegate it

         Defer it
“Zero Inbox”



    Strategy to keep your inbox at bay.
        “How to reclaim your email,
       your attention, and your life.”
The email-less organization


   Some companies are now banning email
      or seeking to limit internal emails.
     • Atos will phase out email by 2014.
• Volkswagen will no longer email after hours.
Determine when to NOT use email


  Can you use other tools for the following?

         1. Coordinating schedules

         2. Document collaboration

            3. Managing projects

          4. Group decision-making
Productive routines



  Set specific times to go into your email
Rules/Filters


• Outlook Rules and color-coded categories

• Gmail Priority Inbox and address filters

• Mac Mail 5 Rules

• Auto-filter!
Gmail additional filters


•   Gmail users get many address variations.
•   Delivered to same inbox.
•   username+tag@gmail.com
•   Makes it easy to add a filter or label for
    messages sent to those variations.
Searching


• How to search like a pro in Gmail

• Search tips for Outlook
Spam


• Most email providers like Gmail and Outlook
  have effective spam filters.
• If you host your own email server, you
  need to look into spam filter services.
• When you get spam, report it!
Auto-response


              “Vacation rule”

Let people know you can’t respond right away
“Canned” responses


• Gmail Labs services include canned emails.
  (Settings -> Labs -> Canned Responses)
• Outlook “Quick Parts”: text segments you can
  easily insert into an email.
• Business services like MailTank automate
  sending email messages.
Managing multiple accounts


• You can add other accounts to your main
  Gmail account without having to log out and
  log back in repeatedly.
• Outlook can be configured to receive emails
  from other accounts, including
  Gmail, Hotmail, Yahoo Mail, etc.
Scheduling emails

Create when you have time…




                  …Goes out at the right time
Twitter with your email

• TwinBox plugin for Outlook adds a Twitter toolbar.
• You can automatically sort incoming messages based
  on specific hash tags.
• Includes URL shortening.
• Allows managing
  multiple accounts.
Keyboard shortcuts


Adds seconds back to your life. The seconds add up.
Best invention ever



 In Gmail, there is an “undo send” option.
Resources


•   NPower Northwest Knowledge Center
•   Microsoft at Work blog
•   Zero Inbox tips
•   Become a Gmail Ninja
•   How to Unclutter Your Outlook Inbox webinar
Thank You


           Elissa Thomas
    HandsOn Tech AmeriCorps VISTA
        vistastaff@npowernw.org


      HandsOn Tech Corps Seattle
         NPower Northwest
            www.npowernw.org
Q&A

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Conquer Your Inbox: Tips & Tricks for Managing Email

  • 2. Npower Northwest • Vision: a thriving community with high performing nonprofits • Mission: to strengthen the nonprofit sector by catalyzing innovation and driving adoption of technology solutions
  • 3. Introductions Elissa Thomas HandsOn Tech Corps AmeriCorps VISTA Serving at NPower Northwest vistastaff@npowernw.org
  • 4. Road Map • Email Issues • Strategies • Tools & Tips • Q&A
  • 5.
  • 6. Communication flood 2011 statistics: 3.1 billion email accounts worldwide. 112 emails sent and received each day by the average corporate user. 71% of worldwide email traffic was spam.
  • 7. Time management Constant interruptions saps productivity
  • 8. Email organization How do you find specific messages?
  • 9.
  • 10. Email Bankruptcy Communication overload from flood of unanswered messages can lead to temptation to delete entire inbox.
  • 11. 4 D’s Delete it Do it Delegate it Defer it
  • 12. “Zero Inbox” Strategy to keep your inbox at bay. “How to reclaim your email, your attention, and your life.”
  • 13. The email-less organization Some companies are now banning email or seeking to limit internal emails. • Atos will phase out email by 2014. • Volkswagen will no longer email after hours.
  • 14. Determine when to NOT use email Can you use other tools for the following? 1. Coordinating schedules 2. Document collaboration 3. Managing projects 4. Group decision-making
  • 15.
  • 16. Productive routines Set specific times to go into your email
  • 17. Rules/Filters • Outlook Rules and color-coded categories • Gmail Priority Inbox and address filters • Mac Mail 5 Rules • Auto-filter!
  • 18. Gmail additional filters • Gmail users get many address variations. • Delivered to same inbox. • username+tag@gmail.com • Makes it easy to add a filter or label for messages sent to those variations.
  • 19. Searching • How to search like a pro in Gmail • Search tips for Outlook
  • 20. Spam • Most email providers like Gmail and Outlook have effective spam filters. • If you host your own email server, you need to look into spam filter services. • When you get spam, report it!
  • 21. Auto-response “Vacation rule” Let people know you can’t respond right away
  • 22. “Canned” responses • Gmail Labs services include canned emails. (Settings -> Labs -> Canned Responses) • Outlook “Quick Parts”: text segments you can easily insert into an email. • Business services like MailTank automate sending email messages.
  • 23. Managing multiple accounts • You can add other accounts to your main Gmail account without having to log out and log back in repeatedly. • Outlook can be configured to receive emails from other accounts, including Gmail, Hotmail, Yahoo Mail, etc.
  • 24. Scheduling emails Create when you have time… …Goes out at the right time
  • 25.
  • 26. Twitter with your email • TwinBox plugin for Outlook adds a Twitter toolbar. • You can automatically sort incoming messages based on specific hash tags. • Includes URL shortening. • Allows managing multiple accounts.
  • 27. Keyboard shortcuts Adds seconds back to your life. The seconds add up.
  • 28. Best invention ever In Gmail, there is an “undo send” option.
  • 29. Resources • NPower Northwest Knowledge Center • Microsoft at Work blog • Zero Inbox tips • Become a Gmail Ninja • How to Unclutter Your Outlook Inbox webinar
  • 30. Thank You Elissa Thomas HandsOn Tech AmeriCorps VISTA vistastaff@npowernw.org HandsOn Tech Corps Seattle NPower Northwest www.npowernw.org
  • 31. Q&A