Managing Your IT Budget in Tough Times slides for Traverse City workshop, May 14, 2009.

2. Managing Your I.T.
Budget in Tough Times
Andy Wolber
andy@npowermichigan.org

3. NPower’s Mission
To inspire and empower nonprofits to
use technology to better serve their
communities.

6. Choices

7. http://nptechguide.pbwiki.com/

9. Networked Laser Color Inkjet
copier 3-5 cents laser 10-35 cents
<2 cents 7-9 cents
Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspx
accessed on 8/9/2007.

10. www.printgreener.com

11. http://sourceforge.net/projects/pdfcreator/

12. http://tinyurl.com/dkjsar

13. 70% 59%
Photo source: Canon.com (PowerShot SD880) and www.Dell.com (MP1409x).
Data Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

14. http://tinyurl.com/dxhlfj

15. $800+ $1,300+
$400+
1-year warranty 3-year warranty
1-year warranty
5-year life 3-year life
3-year life
www.dell.com :Mini 9 (left), Optiplex 360 (middle), Dell E6400 (right)

16. www.LogMeIn.com

17. www.skype.com

18. http://voice.google.com

19. www.dimdim.com

20. http://tinyurl.com/9dznct

21. http://tinyurl.com/payrhg

22. http://tinyurl.com/dgql45

23. http://www.verdiem.com/edison.aspx

25. Compare…

26. http://nptechsurvey.wordpress.com/

27. Technology Budget
43% 60%
<=20 staff >20 staff
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

28. 83% of nonprofits
spend less than 4%
of their budget
on technology.
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

29. Technology Plan
32% 71%
<=20 staff >20 staff
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

30. 22% of nonprofits
have a technology
committee.
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

31. 29% <Contract on an as-needed basis
25% In-house MIS staff
22% Tech support w/1 or more providers
13% No formal approach to IT support
9% Volunteers to our agency
2% Friends and family of staff
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

32. IT Service Evolution
Chaotic – Reactive – Proactive – Managed – Utility
Full Managed Services:
• Service Level Agreement with fixed
monthly cost
• HW as a Service (Hosting)
• SW as a Service (Hosting)
Degree of Virtualization and Efficiency for Client
Partial Managed Services:
• Proactive
• Remote management
• Allows detailed understanding of client
IT as Investment:
• Scheduled Support
• Client understands value of IT
• Somewhat proactive
• Downtime reduced
Break/Fix:
• Totally reactive
• Client pays for downtime
• Low investment/low return
Degree of Virtualization and Efficiency
Source: NPower DC, slide modified to present generic picture of services.

33. www.nten.org/research

34. Edited By
By Joni Podolsky
Holly Ross
Katrin Verclas
Alison Levine

35. To the cloud…

37. http://www.dreamhost.com/hosting-nonprofit.html

38. Personal Computers

39. File Server

40. 10 / 100 / 1000

41. http://tinyurl.com/chb7pv

42. www.jungledisk.com

43. File & Application Server

45. www.mozypro.com

46. http://howto.opml.org/dave/ec2/

47. “Thin Client”

48. “Cloud Computing”

49. T1 Line (1.5 Mbps)
download & upload Standard DSL download speed (1.5 Mbps)
“symmetrical”
Standard DSL upload speed (384 kbps)

50. Standard DSL download speed (1.5 Mbps)
Skype-to-Skype Video (384 kbps) Standard DSL upload speed (384 kbps)
Skype Voice (64 kbps)

52. calendar.google.com

55. http://www.youtube.com/user/GoogleApps

56. 49% 19%
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

57. www.OpenOffice.org

58. Financials Donor Programs
Management (Clients,
Volunteers)
“Other”
53% 23% 41%
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

59. 2005
Data
Web data
Data Data

60. 2006 Plan
One
internal Web data
Auto-sync
database

61. Cloud option
One web
database

62. List functional requirements (3 meetings, 1 hour each)
Identify options (up to 4 hours per participant)
Discuss alternatives; narrow list of options (2 meetings)
Get product details
Vendor demos
Calls to real users
User visits
Decision

63. http://www.salesforcefoundation.org/product

64. http://tinyurl.com/65y7dx

65. “Cloud Computing”

66. www.delicious.com/NPowerMichigan/

67. Andy Wolber
andy@npowermichigan.org