SlideShare ist ein Scribd-Unternehmen logo
1 von 149
Downloaden Sie, um offline zu lesen
Becoming a Power
     User!
Becoming a Power User!


         Adam King
   adam@npowermichigan.org
Becoming a Power User!


      What do YOU want to learn?

Ask Questions and Share your Experiences!
NPower’s Mission
To inspire and empower nonprofits
 to use technology to better serve
         their communities.
http://techguide.npowermichigan.org/
www.slideshare.net/npowermichigan/
Today’s Session
•   Computing Trends
•   Maintaining & Optimizing Your Computer
•   Upgrading Your Computer
•   Troubleshooting Problems
•   Backup & Security
•   Windows XP – Tips and Tricks
•   Office 2007 – Tips and Tricks
•   Tools to be More Productive
•   Additional Learning Resources
•   Open Session – Questions and Sharing
Computing Trends
Computing Trends

     Operating System

XP     Vista    Windows 7

       Office Suite
      2003     2007
Computing Trends

 Portable Computers




$$$               $
Computing Trends
              Mobile Devices
(for communication, organization, productivity)
Computing Trends

• “Cloud Computing”
  – Programs accessed via Web browser
  – Rent vs. Buy
  – Hosted vs. host your own
  – Work from ANY computer
Computing Trends

• “Cloud Computing”
Computer Maintenance &
    Optimization
The Power User Toolkit

•   Large USB flash drive
•   Portable external hard drive
•   Small flashlight
•   Screwdriver set
•   Extra cables (USB, ethernet)
•   Hard drive adapter
•   Canned air
•   Software and Driver discs
•   Spare Keyboard and Mouse
Maintaining Your Computer

Top Monthly Computer Maintenance Tips
  1.   Run Microsoft Update monthly
  2.   Clear out temporary system files
  3.   Defragment your hard drive
  4.   Run a spyware scanner
  5.   Run a full virus scanner
Maintaining Your Computer

• 1. Microsoft Update
  – Windows + Office Suite = Microsoft Update
• Run manual update – Automatic doesn’t
  always cut it
• Updates released – 2nd Tuesday
• Large Updates rolled into a Service Pack
  – Windows XP SP3, Vista SP1, Office 2003 SP3,
    Office 2007 SP1
Maintaining Your Computer

• Clearing out temporary files!
  – Temp internet and system files
  – Free up space
  – Speed up access times
  – Prevent problems from occurring (i.e. browser
    issues and spyware)
Maintaining Your Computer

• 2. Clearing out temporary files!
  – Step 1: Run Disk Cleanup
  – Step 2: Clear out browser cache
Maintaining Your Computer

• Clearing out temporary files
  – CCleaner – the one stop shop!




  – Download.com – search for “CCleaner”
Maintaining Your Computer

• The Windows Registry
  – Database on the computer that stores all the
    settings and information about the computer and
    software on the computer
  – Careful when working with the registry!
  – Use CCleaner to clean registry
Maintaining Your Computer
• 3. Defragmenting the Hard Drive
  – Gaps on the hard drive
  – Rearranges files and programs
  – Run monthly, don’t use while running
  – The more you run it the quicker it will be
Becoming a Power User
Maintaining Your Computer
• Defragmenting the Hard Drive
  – Faster Defrag – Auslogics Disk Defrag




  – Download.com – search for “Auslogics Defrag”
Maintaining Your Computer

• 4: Run a spyware scanner
  – Spybot
  – MalwareBytes


                             Available for download at
                             www.Download.com
Maintaining Your Computer
• 5: Run a full virus scan
  – Keep subscription active
  – Update definitions (i.e. Norton LiveUpdate)
  – Use alternate scanner:
     • TrendMicro HouseCall – http://housecall.trendmicro.com
     • Panda Antivirus – http://pandasecurity.com/activescan
Maintaining Your Computer

• Keeping it Clean
  – Shoot it with canned air
  – Keep off the floor
  – Don’t use a vacuum
  – Clean out mice
  – Wipe down surfaces
Optimizing Your Computer
• Uninstall unused programs
  – A lean computer is a fast computer
• Don’t install what you don’t need
  – Webshots/screensavers, Weather programs,
    Toolbars
• Stop programs from running at startup
Optimizing Your Computer
• Turn off System Indexing
  – My Computer  Right Click C: drive 
    Properties  Uncheck “Allow indexing…”
Optimizing Your Computer
• Change Background to Solid Color
  – Right click on Desktop  Choose Desktop tab
     Choose Background: None
Optimizing Your Computer
• Reduce Size of Recycle Bin
  – Right click on Recyle Bin Move slider to 3%
Be Organized


For Yourself:                    For Your Organization:
• Keep files organized in          • Computer Inventory
  named folders                       – TechAtlas.org
• Don’t store lots of files on     • Network Documentation
  the desktop                         – Account information, passwords,
                                        IP addresses, contact info, network
                                        diagram, etc.
Be Organized
Be Organized
• Network Documentation Template




       www.webjunction.org/do/DisplayContent?id=12489
Computer Buying Tips

•   Stick with “Business Class” systems
•   Maximize processor
•   Plan for one upgrade
•   Laptops: Go with the LARGER battery
•   Laptops: Get the accidental protection
    warranty
Monitor Size




                  2008 University of Utah Study:
Participants using 24 inch monitor completed tasks 52% faster than those using
an 18 inch monitor.

Productivity dropped off when using 26 inch monitors.
Computer Buying Tips
• Dell Vostro 220
  – Intel Core 2 Duo E8500
  – Windows XP Professional
       (Home vs Pro?, Home vs. Business?)
  –   3 GB of RAM
  –   DVD +/- RW drive
  –   160 GB Hard drive
  –   22” LCD Monitor
  –   Integrate Video & Audio
  –   1 year warranty


                      $788 on 5/18/09
Computer Buying Tips
• Dell Latitude E5500
  –   Intel Core 2 Duo P9600
  –   Windows XP Professional
  –   4 GB of RAM
  –   DVD +/- RW drive
  –   160 GB Hard drive
  –   9 Cell Battery
  –   Bluetooth
  –   Integrated Video & Audio
  –   3 year onsite warranty + accidental damage


                  $1450 on 5/18/09
Computer Buying Tips

    Best Source for Professional Reviews:




Best Source for User Reviews and Purchasing:
Upgrade Your Computer
Upgrade Your Computer

• Why?
  – Slowing down, running out of space
• What?
  – Memory, Hard drive, processor (maybe…)
• When?
  – Less than 3 years old
Know Your Computer Parts

• Inside the computer
  – Hard drive
  – Memory
  – Processor
  – Power supply
  – Motherboard
  – Add-in cards (video, audio, etc.)
Upgrade Your Memory
Step 1: Determine how much memory you have
Step 2: Determine the right kind of memory
Upgrade Your Memory
Step 3: Install the Memory
Upgrade Your Memory
Step 3: Install the Memory
Upgrade Your Memory
Step 4: Verify it is installed correctly
Upgrade Your Memory
Upgrading a laptop:
Upgrade Your Hard Drive
Step 1: What type of hard drive?



                       OR
Upgrade Your Hard Drive
Step 2: Install the drive
Upgrade Your Hard Drive
Step 3: Image old drive to new
Upgrade Your Processor
Step 1: Determine your socket type
Upgrade Your Processor
Step 2: Remove processor fan and unit
Step 3: Apply thermal grease
Step 4: Insert new processor unit and fan
Upgrade Your Processor
Step 5: Verify installation
Computer Processors
The Good
     •Intel Core 2 Duo
     •Intel Core 2 Quad
     •AMD Athlon 64 x2
     •AMD Phenom x4
     •AMD Turion 64 x2 (moblie)

The Bad
     •Intel Pentium D
     •Intel Pentium 4
     •AMD Athlon 64

The Ugly
     •Intel Celeron
     •AMD Sempron
     •AMD Opteron (mobile)
Computer Processors

• Processor Specs
  – # of Cores
  – Speed (in Gigahertz)
  – Cache
  – Speed of FSB



   Intel® Core™ 2 Duo Processor E8400 (3.0GHz, 6M, 1333MHz FSB)

                               Vs.
   Intel® Core™ 2 Duo Processor E7300 (2.66GHz, 3M, 1066MHz FSB)
Troubleshooting
Troubleshooting


Troubleshooting requires a systematic thought
  process that starts at the most basic level and
  moves towards the complex as possibilities
  are eliminated.
Becoming a Power User
Troubleshooting

• General Troubleshooting Tips:
  – #1 Power User Trick: Reboot!
     then…
  – Ask the question: Is it just me, or everyone?
  – Look around: Check physical connections, flashing
    lights, etc.
  – What has changed since it was last working?
  – Test with “known good” equipment
  – Write down error messages and numbers exactly
Troubleshooting

• General Troubleshooting Tips:
  – You are not the first person to have this issue!



                    •   Keyword searches
                    •   Use “quotes” for exact
                        errors
Troubleshooting

• Google-it!
  – Problem : “Something happened and now my
    monitor is displaying everything upside-down!!”
Troubleshooting
• Solutions:
  – Use CTRL+ALT+Arrow Keys
  – Check your video card settings
Troubleshooting

• Scenario 1: Computer makes loud noise at
  boot up!
  – Open computer, clean out dust
  – Listen to the fan
  – Listen to the hard drive
Troubleshooting

• Scenario 2: My computer won’t boot into
  Windows!
  – Remove any floppy disks, CD-ROMS, USB drives
Troubleshooting
• Scenario 2: My computer won’t boot into
  Windows!
Troubleshooting
• Scenario 2: My computer won’t boot into
  Windows!
  – Repair Windows XP
Troubleshooting
• Change Boot Order
Troubleshooting
• Scenario 2: My computer won’t boot into
  Windows!
  – Repair Windows XP
Troubleshooting
• Scenario 2: My computer won’t boot into
  Windows!
  – Repair Windows XP
Troubleshooting
• Scenario 2: My computer won’t boot into
  Windows!
  – Repair Windows XP
Troubleshooting
• Scenario 3: “I turn on the computer and the
  screen is black! All I hear are BEEPS!!”
  – The beeps MEAN something – MB, RAM, Video…
  – Count the beeps (#, long, short)
  – Each motherboard is different – Google it, Tech
    support
Troubleshooting

• Scenario 4: “I can’t print!”
  – Check cables (power, USB, ethernet)
  – Check power
  – Check paper level, paper jams
  – REBOOT!
  – Reinstall printer
Troubleshooting
• Scenario 4: “I can’t print!”




                   Delete the printer
Troubleshooting

• Scenario 4: “I can’t print!”




                  Download latest drivers
Troubleshooting

• Scenario 4: “I can’t print!”
Troubleshooting

• Scenario 4: “I can’t print!”
Troubleshooting

• Scenario 5: I can’t connect to the Internet!
  – Is it just you?
     • Check cables
     • Reboot
     • Renew your IP address
Troubleshooting

• Renew your IP address
  – Start  Run  cmd
Troubleshooting

• Renew your IP address
  – Ipconfig /all
Troubleshooting
• Renew your IP address
  – ipconfig /release
  – ipconfig /renew
Troubleshooting

• Scenario 5: I can’t connect to the Internet!
  – Is it just you?
     •   Switch out your cable for “known good”
     •   Follow you cable all the way to the router/switch
     •   Swap out switches
     •   Bad network card?
          – (beware static shocks!)
Troubleshooting

• Scenario 5: I can’t connect to the Internet!
  – Is it everyone?
     •   Check cables
     •   Check network equipment (router, modem, switches)
     •   Power cycle router and modem
     •   Call ISP
Troubleshooting

• Scenario 6: I can’t send or receive email
  – Is it everyone?
     • Internet down
     • Email provider down
  – Using Outlook?
Troubleshooting




Scenario 6…
Becoming a Power User
Troubleshooting

• Bill Gates – BSOD:

     http://www.youtube.com/watch?v=RgriTO8UHvs
Troubleshooting
• Blue Screen of Death – BSOD
Troubleshooting
Most Common BSOD’s:
 • IRQL_NOT_LESS_OR_EQUAL - 0×0000000A
    – Two devices trying to use the same memory space
    – Reboot usually fixes it
 • PAGE_FAULT_IN_NONPAGED_AREA - 0×00000050
    – Incompatible software installed
    – Memory has gone bad
    – Motherboard has gone bad
Backup
Backup

• Scary Statistics:
   – A computer hard drive fails every 15 seconds
   – Over 2000 laptops are stolen or lost everyday
   – 1 in 5 computers suffer hard drive failure during
     their normal useful life
   – Eventually, 100% of all hard drives will fail



    Source: Realty Times
Backup

What to Backup?               What to Not Backup?
                              (personal backup only)
•   My Documents                 • Music
•   Shared files
•   Database files               • Personal or Non-
•   Email                          organizational data
•   Accounting data
•   Organizational pictures
•   Favorites/Bookmarks
•   Fonts
•   Desktop
Backup

• Personal Backup:




  My computer
Backup

• Central file storage location:




Server or networked PC
Backup
• Internet
   Pros                         Cons
   •Automatic and incremental   •Relies on your Internet
                                connection
   •Versioning
                                •Recurring fee
   •Affordable option
   •Offsite
Backup
• Disk Image
Email Backup




Google: “Outlook Backup”
Email Backup




Save your email backup to a external drive!
Computer & Network
    Security
Computer and Network Security

• Use Strong Passwords:
   – 6 to 8 characters long using lower/upper case letters, numbers, and
     symbols
       • 4 characters – 14 million possible passwords – 2 seconds
       • 8 characters – 200 trillion possible passwords – 1 year
       • 9 characters – 13 quadrillion possible passwords – 70 years
       • 10 characters – 840 quadrillion possible passwords – 4000 years
   – Avoid words in the dictionary (easier to guess)
   – Use a sentence that means something to you
       • Every Sunday I go to church at 9
       • E$igtc@9
   – Change passwords
Computer and Network Security

• Threats:
  – Viruses + Spyware + Adware = MALWARE
  – Email attachments/links, “free” downloads
Computer and Network Security

• Prevent Malware:
  – Keep antivirus software up-to-date and run a
    monthly scan
  – Run Spybot and/or Malwarebytes regularly
  – Install Windows Defender –
    www.microsoft.com/defender



          +          +          =   Safer computing
Computer and Network Security

• Remove Malware:
  – Step 1: Update Antivirus Definitions
  – Step 2: Download and Update Spyware Scanner
    • Spybot Search & Destroy
    • AVG Internet Security (free trial) – www.avg.com
  – Step 3: Reboot Computer into Safe Mode
Computer and Network Security
Computer and Network Security
• Remove Malware:
  – Step 4: Run full virus and spyware scan




  Step 5: Reboot
Computer and Network Security

• Remove Malware:
  – Smitfraud remover - http://is.gd/nxJX
  – CoolWebSearch (CWS) remover - http://is.gd/nLRf
Computer and Network Security

• Phishing
Computer and Network Security
• Configuring Wireless Security



     http://192.168.1.1
Computer and Network Security

• Wireless Security Options
  – WEP is breakable
  – WPA2 Personal (aka WPA2-PSK)
Computer and Network Security
• Wireless Router
  – SSID = the name of your network
Computer and Network Security
• Wireless Router
  – Change default username/password
Windows XP
Tips & Tricks
Windows XP Tips & Tricks

• Keyboard Shortcuts:
  –        + D = Show the Desktop
  –        + E = Open “My Computer”
  –        + Break = Open “System Properties”
  – SHIFT + DELETE = Delete, skipping the Recycle Bin
  – ALT + TAB = Switch between programs
  – Right Click + Drag = Copy or Move option
  – CTRL + SHIFT + Drag = Create a shortcut
Windows XP Tips & Tricks

• More Keyboard Shortcuts:
  – CTRL + C = Copy
  – CTRL + X = Cut
  – CTRL + V = Paste
  – CTRL + Z = Undo
  – CTRL + Y = Redo
  – CTRL + B = Bold
  – CTRL + U = Underline
  – CTRL + I = Italic
Windows XP Tips & Tricks

• Backup or transfer IE Favorites
  – My Computer  C:  Documents and Settings
     USER  Favorites
Windows XP Tips & Tricks
• Save Energy + Time
  – Windows “Standby” Mode




  – Windows “Hibernate” Mode
Windows XP Tips & Tricks

• When a program freezes…
  – CTRL+ALT+DEL = Windows Task Manager
Windows XP Tips & Tricks
• Using MSConfig
  – Start  Run  msconfig
Windows XP Tips & Tricks
• Using MSConfig
  – When in doubt, don’t stop it
  – Safe to stop:
     • Adobe stuff
     • Google updater/notifier
     • Quick Time (qttask)
Windows XP Tips & Tricks
• Edit Visual Effects to boost performance
   – Right Click My Computer  Properties
   – Advanced Tab  Performance Settings




                                             Uncheck
                                             all but the
                                             last item.
Microsoft Office
 Tips & Tricks
Office 2007

• Office 2007




                 $20 – TechSoup.org
Office 2007

• Word - .doc  .docx
• Excel - .xls  .xlsx
• PowerPoint - .ppt  .pptx
Office 2007

• Office 2007 Compatibility Pack
Office 2007
Office 2007

• Save As PDF - http://is.gd/enw
Office 2007

• Customize the Quick Access Toolbar
Outlook
• Outlook = Email, Calendar, Contacts, Tasks,
  Notes
Outlook
• Outlook Add-ins:
  – Xobni




                     www.xobni.com
Office Suite


• Word
• Excel
• PowerPoint
Office Help
• Office.Microsoft.com
Tools to be
More Productive
Tools & Tips for Productivity
• LogMeIn.com
  – Free access to your computer at the office
  – Work on files, email, etc.
Tools & Tips for Productivity
• MeetingWizard.com
   – Send a single meeting request to many people with proposed dates and times
   – Choose the time that works best for most
   – Automated email reminders
Tools & Tips for Productivity
• Workspace.Officelive.com
  – Share and work on Office files from anywhere
Tools & Tips for Productivity
Tools & Tips for Productivity
• CostToDrive.com
Tools & Tips for Productivity
• FreeConferenceCall.com
  – Host a conference call for free
  – Usually not a local number
Tools & Tips for Productivity
• DimDim.com
  – Online voice, video
  – Share slides, show your computer Desktop
  – Free for 20 or less attendees
Tools & Tips for Productivity
• RememberTheMilk.com & ToodleDo.com
  –   Online To Do list
  –   Access from any computer and sync with your phone
  –   Prioritize, due dates, etc.
  –   Email and RSS alerts on due dates
Tools & Tips for Productivity
• ToodleDo.com
Tools & Tips for Productivity
• MeetWays.com
Tools & Tips for Productivity
• Firefox
  – Faster than IE
  – Tons of Add-ons
Tools & Tips for Productivity
• Firefox Add-ons:

  –                  http://is.gd/pxE

  –                  http://is.gd/1zK8

  –                  http://is.gd/nBgG

  –                  http://is.gd/nBnV
Additional Learning
    Resources
Additional Resources
• HP Learning Center




                       http://is.gd/nAP7
Additional Resources
• A+ Certification
  – Computer training focusing on installation, configuration, diagnosing,
    preventive maintenance and basic networking
  – Classes available at a New Horizons (www.nhgreatlakes.com)
Additional Resources
• NPower Michigan’s Delicious




            http://del.icio.us/NPowerMichigan
Q & A Forum
Adam King
adam@npowermichigan.org

Weitere ähnliche Inhalte

Was ist angesagt?

Computer blue screen error
Computer blue screen errorComputer blue screen error
Computer blue screen errorPatrick Presley
 
Pc errors and solutions e book [a vks]
Pc errors and solutions e book [a vks]Pc errors and solutions e book [a vks]
Pc errors and solutions e book [a vks]Natarajan Subramanyan
 
Photo stick vs flash drive
Photo stick vs flash drivePhoto stick vs flash drive
Photo stick vs flash drivessuser1eca7d
 
Basic computer maintenance
Basic computer maintenanceBasic computer maintenance
Basic computer maintenanceMohit Patodia
 
Build your own pc & trubleshooting by Sayyed Misbah
Build your own pc & trubleshooting by Sayyed MisbahBuild your own pc & trubleshooting by Sayyed Misbah
Build your own pc & trubleshooting by Sayyed MisbahSAYYED AHAMMED MISBAH
 
How To Keep Your Computer Running Fast
How To Keep Your Computer Running FastHow To Keep Your Computer Running Fast
How To Keep Your Computer Running FastJoel May
 
Laptop Dell Inspiron 3576 giá rẻ thiết kế bền bỉ
Laptop Dell Inspiron 3576 giá rẻ thiết kế bền bỉLaptop Dell Inspiron 3576 giá rẻ thiết kế bền bỉ
Laptop Dell Inspiron 3576 giá rẻ thiết kế bền bỉLAPTOP TRẦN PHÁT
 
Basic computer maintenance
Basic computer maintenanceBasic computer maintenance
Basic computer maintenancegeepatty
 
Optimize and speed up windows 7
Optimize and speed up windows 7Optimize and speed up windows 7
Optimize and speed up windows 7Power Admin LLC
 
Pc maintenance security backup and troubleshooting
Pc maintenance security backup and troubleshootingPc maintenance security backup and troubleshooting
Pc maintenance security backup and troubleshootingTech Day Camp
 
General PC Maintenance and Troubleshooting
General PC Maintenance and TroubleshootingGeneral PC Maintenance and Troubleshooting
General PC Maintenance and TroubleshootingRaj Alam
 
Manual english
Manual englishManual english
Manual englishbejt10
 
Computer maintenance
Computer maintenanceComputer maintenance
Computer maintenanceramsashu15
 
Computer repair and maintenance
Computer repair and maintenanceComputer repair and maintenance
Computer repair and maintenanceCornelius Micah
 
PC Maintenance Security and Troubleshooting
PC Maintenance Security and TroubleshootingPC Maintenance Security and Troubleshooting
PC Maintenance Security and TroubleshootingThe Toolbox, Inc.
 
Easy recovery621 user guide en
Easy recovery621 user guide enEasy recovery621 user guide en
Easy recovery621 user guide enjmav1502
 
Computer maintenance
Computer maintenanceComputer maintenance
Computer maintenanceDanladi Gambo
 

Was ist angesagt? (20)

Computer blue screen error
Computer blue screen errorComputer blue screen error
Computer blue screen error
 
Pc errors and solutions e book [a vks]
Pc errors and solutions e book [a vks]Pc errors and solutions e book [a vks]
Pc errors and solutions e book [a vks]
 
Photo stick vs flash drive
Photo stick vs flash drivePhoto stick vs flash drive
Photo stick vs flash drive
 
Basic computer maintenance
Basic computer maintenanceBasic computer maintenance
Basic computer maintenance
 
2.3
2.32.3
2.3
 
Build your own pc & trubleshooting by Sayyed Misbah
Build your own pc & trubleshooting by Sayyed MisbahBuild your own pc & trubleshooting by Sayyed Misbah
Build your own pc & trubleshooting by Sayyed Misbah
 
How To Keep Your Computer Running Fast
How To Keep Your Computer Running FastHow To Keep Your Computer Running Fast
How To Keep Your Computer Running Fast
 
Computer maintenance-and-repair
Computer maintenance-and-repairComputer maintenance-and-repair
Computer maintenance-and-repair
 
Laptop Dell Inspiron 3576 giá rẻ thiết kế bền bỉ
Laptop Dell Inspiron 3576 giá rẻ thiết kế bền bỉLaptop Dell Inspiron 3576 giá rẻ thiết kế bền bỉ
Laptop Dell Inspiron 3576 giá rẻ thiết kế bền bỉ
 
Basic computer maintenance
Basic computer maintenanceBasic computer maintenance
Basic computer maintenance
 
Sony vaio recovery manual
Sony vaio recovery manualSony vaio recovery manual
Sony vaio recovery manual
 
Optimize and speed up windows 7
Optimize and speed up windows 7Optimize and speed up windows 7
Optimize and speed up windows 7
 
Pc maintenance security backup and troubleshooting
Pc maintenance security backup and troubleshootingPc maintenance security backup and troubleshooting
Pc maintenance security backup and troubleshooting
 
General PC Maintenance and Troubleshooting
General PC Maintenance and TroubleshootingGeneral PC Maintenance and Troubleshooting
General PC Maintenance and Troubleshooting
 
Manual english
Manual englishManual english
Manual english
 
Computer maintenance
Computer maintenanceComputer maintenance
Computer maintenance
 
Computer repair and maintenance
Computer repair and maintenanceComputer repair and maintenance
Computer repair and maintenance
 
PC Maintenance Security and Troubleshooting
PC Maintenance Security and TroubleshootingPC Maintenance Security and Troubleshooting
PC Maintenance Security and Troubleshooting
 
Easy recovery621 user guide en
Easy recovery621 user guide enEasy recovery621 user guide en
Easy recovery621 user guide en
 
Computer maintenance
Computer maintenanceComputer maintenance
Computer maintenance
 

Andere mochten auch

Andere mochten auch (9)

Generations kalamazoo
Generations   kalamazooGenerations   kalamazoo
Generations kalamazoo
 
Generations kalamazoo
Generations   kalamazooGenerations   kalamazoo
Generations kalamazoo
 
Free and low cost tools
Free and low cost toolsFree and low cost tools
Free and low cost tools
 
Initiatives durables
Initiatives durablesInitiatives durables
Initiatives durables
 
Using Technology To Battle The Economy
Using  Technology To  Battle The  EconomyUsing  Technology To  Battle The  Economy
Using Technology To Battle The Economy
 
Tips For The At Web
Tips For The At WebTips For The At Web
Tips For The At Web
 
Power of groups collaboration
Power of groups   collaborationPower of groups   collaboration
Power of groups collaboration
 
Power of groups 2010 may
Power of groups 2010 mayPower of groups 2010 may
Power of groups 2010 may
 
Tech essentials webinar october 2010
Tech essentials webinar october 2010Tech essentials webinar october 2010
Tech essentials webinar october 2010
 

Ähnlich wie Becoming a Power User

Windows optimization and customization
Windows optimization and customizationWindows optimization and customization
Windows optimization and customizationHiren Mayani
 
Computer fundamentals and troubleshooting
Computer fundamentals and troubleshootingComputer fundamentals and troubleshooting
Computer fundamentals and troubleshootingmanikkan
 
Computer fundamentals and troubleshooting
Computer fundamentals and troubleshootingComputer fundamentals and troubleshooting
Computer fundamentals and troubleshootingsunil kumar
 
32 bit linux-system
32 bit linux-system32 bit linux-system
32 bit linux-systemTeguh Asmoro
 
AVG PC TuneUp Whitepaper 2015
AVG PC TuneUp Whitepaper 2015AVG PC TuneUp Whitepaper 2015
AVG PC TuneUp Whitepaper 2015AVG Technologies
 
Troubleshooting and maintenance
Troubleshooting and maintenanceTroubleshooting and maintenance
Troubleshooting and maintenanceTech Bikram
 
10 reasons why p cs crash u must know
10 reasons why p cs crash u must know10 reasons why p cs crash u must know
10 reasons why p cs crash u must knowVishal Gurujuwada
 
Optimize Your PC
Optimize Your PCOptimize Your PC
Optimize Your PCnovacharter
 
Preventive maintenance guide
Preventive maintenance guidePreventive maintenance guide
Preventive maintenance guideIs Wan
 
Basic Computer Skills.pptx
Basic Computer Skills.pptxBasic Computer Skills.pptx
Basic Computer Skills.pptxChandniK7
 
Web 2.0 Performance and Reliability: How to Run Large Web Apps
Web 2.0 Performance and Reliability: How to Run Large Web AppsWeb 2.0 Performance and Reliability: How to Run Large Web Apps
Web 2.0 Performance and Reliability: How to Run Large Web Appsadunne
 
Perfmon And Profiler 101
Perfmon And Profiler 101Perfmon And Profiler 101
Perfmon And Profiler 101Quest Software
 
10 reasons why p cs crash
10 reasons why p cs crash 10 reasons why p cs crash
10 reasons why p cs crash Srikanth
 
De-Gunking Your Computer
De-Gunking Your ComputerDe-Gunking Your Computer
De-Gunking Your ComputerJimWhite
 
How to install windows 7
How to install windows 7How to install windows 7
How to install windows 7elboob2025
 

Ähnlich wie Becoming a Power User (20)

Desk Maintenance
Desk MaintenanceDesk Maintenance
Desk Maintenance
 
Windows optimization and customization
Windows optimization and customizationWindows optimization and customization
Windows optimization and customization
 
Computer fundamentals and troubleshooting
Computer fundamentals and troubleshootingComputer fundamentals and troubleshooting
Computer fundamentals and troubleshooting
 
Computer fundamentals and troubleshooting
Computer fundamentals and troubleshootingComputer fundamentals and troubleshooting
Computer fundamentals and troubleshooting
 
32 bit linux-system
32 bit linux-system32 bit linux-system
32 bit linux-system
 
AVG PC TuneUp Whitepaper 2015
AVG PC TuneUp Whitepaper 2015AVG PC TuneUp Whitepaper 2015
AVG PC TuneUp Whitepaper 2015
 
10 reasons Why PCs crash U must Know
10 reasons Why PCs crash U must Know10 reasons Why PCs crash U must Know
10 reasons Why PCs crash U must Know
 
Troubleshooting and maintenance
Troubleshooting and maintenanceTroubleshooting and maintenance
Troubleshooting and maintenance
 
10 reasons why p cs crash u must know
10 reasons why p cs crash u must know10 reasons why p cs crash u must know
10 reasons why p cs crash u must know
 
Grade 8 COMPUTER
Grade 8 COMPUTERGrade 8 COMPUTER
Grade 8 COMPUTER
 
Optimize Your PC
Optimize Your PCOptimize Your PC
Optimize Your PC
 
Computer Problems
Computer ProblemsComputer Problems
Computer Problems
 
Preventive maintenance guide
Preventive maintenance guidePreventive maintenance guide
Preventive maintenance guide
 
Basic Computer Skills.pptx
Basic Computer Skills.pptxBasic Computer Skills.pptx
Basic Computer Skills.pptx
 
Web 2.0 Performance and Reliability: How to Run Large Web Apps
Web 2.0 Performance and Reliability: How to Run Large Web AppsWeb 2.0 Performance and Reliability: How to Run Large Web Apps
Web 2.0 Performance and Reliability: How to Run Large Web Apps
 
Perfmon And Profiler 101
Perfmon And Profiler 101Perfmon And Profiler 101
Perfmon And Profiler 101
 
10 reasons why p cs crash
10 reasons why p cs crash 10 reasons why p cs crash
10 reasons why p cs crash
 
De-Gunking Your Computer
De-Gunking Your ComputerDe-Gunking Your Computer
De-Gunking Your Computer
 
How to install windows 7
How to install windows 7How to install windows 7
How to install windows 7
 
5 stepmainttut
5 stepmainttut5 stepmainttut
5 stepmainttut
 

Mehr von Michigan Nonprofit Association

Social Media, Facebook & Twitter 101 For The Ability Center
Social Media, Facebook & Twitter 101 For The Ability CenterSocial Media, Facebook & Twitter 101 For The Ability Center
Social Media, Facebook & Twitter 101 For The Ability CenterMichigan Nonprofit Association
 

Mehr von Michigan Nonprofit Association (20)

Generations kalamazoo
Generations   kalamazooGenerations   kalamazoo
Generations kalamazoo
 
Generations kalamazoo
Generations   kalamazooGenerations   kalamazoo
Generations kalamazoo
 
Free and low cost tools toledo-20101006
Free and low cost tools toledo-20101006Free and low cost tools toledo-20101006
Free and low cost tools toledo-20101006
 
Tech essentials
Tech essentialsTech essentials
Tech essentials
 
Database webinar
Database webinarDatabase webinar
Database webinar
 
Database webinar 20100309
Database webinar 20100309Database webinar 20100309
Database webinar 20100309
 
Basic of social networking defiance-20100623
Basic of social networking defiance-20100623Basic of social networking defiance-20100623
Basic of social networking defiance-20100623
 
Advanced social networking
Advanced social networkingAdvanced social networking
Advanced social networking
 
Advanced social media 20101022-up
Advanced social media 20101022-upAdvanced social media 20101022-up
Advanced social media 20101022-up
 
Accidental techie
Accidental techieAccidental techie
Accidental techie
 
Website basics
Website basicsWebsite basics
Website basics
 
Webinar 3 - Free and Low Cost Tools
Webinar 3 - Free and Low Cost ToolsWebinar 3 - Free and Low Cost Tools
Webinar 3 - Free and Low Cost Tools
 
Free and Low Cost Tools - Coldwater 10-09
Free and Low Cost Tools - Coldwater 10-09Free and Low Cost Tools - Coldwater 10-09
Free and Low Cost Tools - Coldwater 10-09
 
Tech Essentials Webinar
Tech Essentials WebinarTech Essentials Webinar
Tech Essentials Webinar
 
Tech Resources for Food Bank SCM MI Conference 2009
Tech Resources for Food Bank SCM MI Conference 2009Tech Resources for Food Bank SCM MI Conference 2009
Tech Resources for Food Bank SCM MI Conference 2009
 
Tools & Databases For Small Nonprofits
Tools & Databases For Small NonprofitsTools & Databases For Small Nonprofits
Tools & Databases For Small Nonprofits
 
Social Media, Facebook & Twitter 101 For The Ability Center
Social Media, Facebook & Twitter 101 For The Ability CenterSocial Media, Facebook & Twitter 101 For The Ability Center
Social Media, Facebook & Twitter 101 For The Ability Center
 
Practical, Free And Low Cost Tools You Can Use
Practical, Free And Low Cost Tools You Can UsePractical, Free And Low Cost Tools You Can Use
Practical, Free And Low Cost Tools You Can Use
 
Archiving Email
Archiving EmailArchiving Email
Archiving Email
 
Net Basics
Net BasicsNet Basics
Net Basics
 

Kürzlich hochgeladen

Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...
Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...
Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...DianaGray10
 
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfUiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfDianaGray10
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesThousandEyes
 
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAAnypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAshyamraj55
 
Introduction to Quantum Computing
Introduction to Quantum ComputingIntroduction to Quantum Computing
Introduction to Quantum ComputingGDSC PJATK
 
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationUsing IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationIES VE
 
Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?SANGHEE SHIN
 
UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7DianaGray10
 
Introduction to Matsuo Laboratory (ENG).pptx
Introduction to Matsuo Laboratory (ENG).pptxIntroduction to Matsuo Laboratory (ENG).pptx
Introduction to Matsuo Laboratory (ENG).pptxMatsuo Lab
 
Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024D Cloud Solutions
 
COMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a WebsiteCOMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a Websitedgelyza
 
Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.francesco barbera
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Adtran
 
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesAI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesMd Hossain Ali
 
Babel Compiler - Transforming JavaScript for All Browsers.pptx
Babel Compiler - Transforming JavaScript for All Browsers.pptxBabel Compiler - Transforming JavaScript for All Browsers.pptx
Babel Compiler - Transforming JavaScript for All Browsers.pptxYounusS2
 
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...UbiTrack UK
 
Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Commit University
 
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostKubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostMatt Ray
 
UiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation DevelopersUiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation DevelopersUiPathCommunity
 
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdfJamie (Taka) Wang
 

Kürzlich hochgeladen (20)

Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...
Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...
Connector Corner: Extending LLM automation use cases with UiPath GenAI connec...
 
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfUiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
 
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAAnypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
 
Introduction to Quantum Computing
Introduction to Quantum ComputingIntroduction to Quantum Computing
Introduction to Quantum Computing
 
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationUsing IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
 
Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?
 
UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7
 
Introduction to Matsuo Laboratory (ENG).pptx
Introduction to Matsuo Laboratory (ENG).pptxIntroduction to Matsuo Laboratory (ENG).pptx
Introduction to Matsuo Laboratory (ENG).pptx
 
Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024
 
COMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a WebsiteCOMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a Website
 
Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™
 
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesAI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
 
Babel Compiler - Transforming JavaScript for All Browsers.pptx
Babel Compiler - Transforming JavaScript for All Browsers.pptxBabel Compiler - Transforming JavaScript for All Browsers.pptx
Babel Compiler - Transforming JavaScript for All Browsers.pptx
 
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
 
Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)
 
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostKubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
 
UiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation DevelopersUiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation Developers
 
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
 

Becoming a Power User

  • 2. Becoming a Power User! Adam King adam@npowermichigan.org
  • 3. Becoming a Power User! What do YOU want to learn? Ask Questions and Share your Experiences!
  • 4. NPower’s Mission To inspire and empower nonprofits to use technology to better serve their communities.
  • 7. Today’s Session • Computing Trends • Maintaining & Optimizing Your Computer • Upgrading Your Computer • Troubleshooting Problems • Backup & Security • Windows XP – Tips and Tricks • Office 2007 – Tips and Tricks • Tools to be More Productive • Additional Learning Resources • Open Session – Questions and Sharing
  • 9. Computing Trends Operating System XP Vista Windows 7 Office Suite 2003 2007
  • 10. Computing Trends Portable Computers $$$ $
  • 11. Computing Trends Mobile Devices (for communication, organization, productivity)
  • 12. Computing Trends • “Cloud Computing” – Programs accessed via Web browser – Rent vs. Buy – Hosted vs. host your own – Work from ANY computer
  • 14. Computer Maintenance & Optimization
  • 15. The Power User Toolkit • Large USB flash drive • Portable external hard drive • Small flashlight • Screwdriver set • Extra cables (USB, ethernet) • Hard drive adapter • Canned air • Software and Driver discs • Spare Keyboard and Mouse
  • 16. Maintaining Your Computer Top Monthly Computer Maintenance Tips 1. Run Microsoft Update monthly 2. Clear out temporary system files 3. Defragment your hard drive 4. Run a spyware scanner 5. Run a full virus scanner
  • 17. Maintaining Your Computer • 1. Microsoft Update – Windows + Office Suite = Microsoft Update • Run manual update – Automatic doesn’t always cut it • Updates released – 2nd Tuesday • Large Updates rolled into a Service Pack – Windows XP SP3, Vista SP1, Office 2003 SP3, Office 2007 SP1
  • 18. Maintaining Your Computer • Clearing out temporary files! – Temp internet and system files – Free up space – Speed up access times – Prevent problems from occurring (i.e. browser issues and spyware)
  • 19. Maintaining Your Computer • 2. Clearing out temporary files! – Step 1: Run Disk Cleanup – Step 2: Clear out browser cache
  • 20. Maintaining Your Computer • Clearing out temporary files – CCleaner – the one stop shop! – Download.com – search for “CCleaner”
  • 21. Maintaining Your Computer • The Windows Registry – Database on the computer that stores all the settings and information about the computer and software on the computer – Careful when working with the registry! – Use CCleaner to clean registry
  • 22. Maintaining Your Computer • 3. Defragmenting the Hard Drive – Gaps on the hard drive – Rearranges files and programs – Run monthly, don’t use while running – The more you run it the quicker it will be
  • 24. Maintaining Your Computer • Defragmenting the Hard Drive – Faster Defrag – Auslogics Disk Defrag – Download.com – search for “Auslogics Defrag”
  • 25. Maintaining Your Computer • 4: Run a spyware scanner – Spybot – MalwareBytes Available for download at www.Download.com
  • 26. Maintaining Your Computer • 5: Run a full virus scan – Keep subscription active – Update definitions (i.e. Norton LiveUpdate) – Use alternate scanner: • TrendMicro HouseCall – http://housecall.trendmicro.com • Panda Antivirus – http://pandasecurity.com/activescan
  • 27. Maintaining Your Computer • Keeping it Clean – Shoot it with canned air – Keep off the floor – Don’t use a vacuum – Clean out mice – Wipe down surfaces
  • 28. Optimizing Your Computer • Uninstall unused programs – A lean computer is a fast computer • Don’t install what you don’t need – Webshots/screensavers, Weather programs, Toolbars • Stop programs from running at startup
  • 29. Optimizing Your Computer • Turn off System Indexing – My Computer  Right Click C: drive  Properties  Uncheck “Allow indexing…”
  • 30. Optimizing Your Computer • Change Background to Solid Color – Right click on Desktop  Choose Desktop tab  Choose Background: None
  • 31. Optimizing Your Computer • Reduce Size of Recycle Bin – Right click on Recyle Bin Move slider to 3%
  • 32. Be Organized For Yourself: For Your Organization: • Keep files organized in • Computer Inventory named folders – TechAtlas.org • Don’t store lots of files on • Network Documentation the desktop – Account information, passwords, IP addresses, contact info, network diagram, etc.
  • 34. Be Organized • Network Documentation Template www.webjunction.org/do/DisplayContent?id=12489
  • 35. Computer Buying Tips • Stick with “Business Class” systems • Maximize processor • Plan for one upgrade • Laptops: Go with the LARGER battery • Laptops: Get the accidental protection warranty
  • 36. Monitor Size 2008 University of Utah Study: Participants using 24 inch monitor completed tasks 52% faster than those using an 18 inch monitor. Productivity dropped off when using 26 inch monitors.
  • 37. Computer Buying Tips • Dell Vostro 220 – Intel Core 2 Duo E8500 – Windows XP Professional (Home vs Pro?, Home vs. Business?) – 3 GB of RAM – DVD +/- RW drive – 160 GB Hard drive – 22” LCD Monitor – Integrate Video & Audio – 1 year warranty $788 on 5/18/09
  • 38. Computer Buying Tips • Dell Latitude E5500 – Intel Core 2 Duo P9600 – Windows XP Professional – 4 GB of RAM – DVD +/- RW drive – 160 GB Hard drive – 9 Cell Battery – Bluetooth – Integrated Video & Audio – 3 year onsite warranty + accidental damage $1450 on 5/18/09
  • 39. Computer Buying Tips Best Source for Professional Reviews: Best Source for User Reviews and Purchasing:
  • 41. Upgrade Your Computer • Why? – Slowing down, running out of space • What? – Memory, Hard drive, processor (maybe…) • When? – Less than 3 years old
  • 42. Know Your Computer Parts • Inside the computer – Hard drive – Memory – Processor – Power supply – Motherboard – Add-in cards (video, audio, etc.)
  • 43. Upgrade Your Memory Step 1: Determine how much memory you have Step 2: Determine the right kind of memory
  • 44. Upgrade Your Memory Step 3: Install the Memory
  • 45. Upgrade Your Memory Step 3: Install the Memory
  • 46. Upgrade Your Memory Step 4: Verify it is installed correctly
  • 48. Upgrade Your Hard Drive Step 1: What type of hard drive? OR
  • 49. Upgrade Your Hard Drive Step 2: Install the drive
  • 50. Upgrade Your Hard Drive Step 3: Image old drive to new
  • 51. Upgrade Your Processor Step 1: Determine your socket type
  • 52. Upgrade Your Processor Step 2: Remove processor fan and unit Step 3: Apply thermal grease Step 4: Insert new processor unit and fan
  • 53. Upgrade Your Processor Step 5: Verify installation
  • 54. Computer Processors The Good •Intel Core 2 Duo •Intel Core 2 Quad •AMD Athlon 64 x2 •AMD Phenom x4 •AMD Turion 64 x2 (moblie) The Bad •Intel Pentium D •Intel Pentium 4 •AMD Athlon 64 The Ugly •Intel Celeron •AMD Sempron •AMD Opteron (mobile)
  • 55. Computer Processors • Processor Specs – # of Cores – Speed (in Gigahertz) – Cache – Speed of FSB Intel® Core™ 2 Duo Processor E8400 (3.0GHz, 6M, 1333MHz FSB) Vs. Intel® Core™ 2 Duo Processor E7300 (2.66GHz, 3M, 1066MHz FSB)
  • 57. Troubleshooting Troubleshooting requires a systematic thought process that starts at the most basic level and moves towards the complex as possibilities are eliminated.
  • 59. Troubleshooting • General Troubleshooting Tips: – #1 Power User Trick: Reboot! then… – Ask the question: Is it just me, or everyone? – Look around: Check physical connections, flashing lights, etc. – What has changed since it was last working? – Test with “known good” equipment – Write down error messages and numbers exactly
  • 60. Troubleshooting • General Troubleshooting Tips: – You are not the first person to have this issue! • Keyword searches • Use “quotes” for exact errors
  • 61. Troubleshooting • Google-it! – Problem : “Something happened and now my monitor is displaying everything upside-down!!”
  • 62. Troubleshooting • Solutions: – Use CTRL+ALT+Arrow Keys – Check your video card settings
  • 63. Troubleshooting • Scenario 1: Computer makes loud noise at boot up! – Open computer, clean out dust – Listen to the fan – Listen to the hard drive
  • 64. Troubleshooting • Scenario 2: My computer won’t boot into Windows! – Remove any floppy disks, CD-ROMS, USB drives
  • 65. Troubleshooting • Scenario 2: My computer won’t boot into Windows!
  • 66. Troubleshooting • Scenario 2: My computer won’t boot into Windows! – Repair Windows XP
  • 68. Troubleshooting • Scenario 2: My computer won’t boot into Windows! – Repair Windows XP
  • 69. Troubleshooting • Scenario 2: My computer won’t boot into Windows! – Repair Windows XP
  • 70. Troubleshooting • Scenario 2: My computer won’t boot into Windows! – Repair Windows XP
  • 71. Troubleshooting • Scenario 3: “I turn on the computer and the screen is black! All I hear are BEEPS!!” – The beeps MEAN something – MB, RAM, Video… – Count the beeps (#, long, short) – Each motherboard is different – Google it, Tech support
  • 72. Troubleshooting • Scenario 4: “I can’t print!” – Check cables (power, USB, ethernet) – Check power – Check paper level, paper jams – REBOOT! – Reinstall printer
  • 73. Troubleshooting • Scenario 4: “I can’t print!” Delete the printer
  • 74. Troubleshooting • Scenario 4: “I can’t print!” Download latest drivers
  • 75. Troubleshooting • Scenario 4: “I can’t print!”
  • 76. Troubleshooting • Scenario 4: “I can’t print!”
  • 77. Troubleshooting • Scenario 5: I can’t connect to the Internet! – Is it just you? • Check cables • Reboot • Renew your IP address
  • 78. Troubleshooting • Renew your IP address – Start  Run  cmd
  • 79. Troubleshooting • Renew your IP address – Ipconfig /all
  • 80. Troubleshooting • Renew your IP address – ipconfig /release – ipconfig /renew
  • 81. Troubleshooting • Scenario 5: I can’t connect to the Internet! – Is it just you? • Switch out your cable for “known good” • Follow you cable all the way to the router/switch • Swap out switches • Bad network card? – (beware static shocks!)
  • 82. Troubleshooting • Scenario 5: I can’t connect to the Internet! – Is it everyone? • Check cables • Check network equipment (router, modem, switches) • Power cycle router and modem • Call ISP
  • 83. Troubleshooting • Scenario 6: I can’t send or receive email – Is it everyone? • Internet down • Email provider down – Using Outlook?
  • 86. Troubleshooting • Bill Gates – BSOD: http://www.youtube.com/watch?v=RgriTO8UHvs
  • 87. Troubleshooting • Blue Screen of Death – BSOD
  • 88. Troubleshooting Most Common BSOD’s: • IRQL_NOT_LESS_OR_EQUAL - 0×0000000A – Two devices trying to use the same memory space – Reboot usually fixes it • PAGE_FAULT_IN_NONPAGED_AREA - 0×00000050 – Incompatible software installed – Memory has gone bad – Motherboard has gone bad
  • 90. Backup • Scary Statistics: – A computer hard drive fails every 15 seconds – Over 2000 laptops are stolen or lost everyday – 1 in 5 computers suffer hard drive failure during their normal useful life – Eventually, 100% of all hard drives will fail Source: Realty Times
  • 91. Backup What to Backup? What to Not Backup? (personal backup only) • My Documents • Music • Shared files • Database files • Personal or Non- • Email organizational data • Accounting data • Organizational pictures • Favorites/Bookmarks • Fonts • Desktop
  • 93. Backup • Central file storage location: Server or networked PC
  • 94. Backup • Internet Pros Cons •Automatic and incremental •Relies on your Internet connection •Versioning •Recurring fee •Affordable option •Offsite
  • 97. Email Backup Save your email backup to a external drive!
  • 98. Computer & Network Security
  • 99. Computer and Network Security • Use Strong Passwords: – 6 to 8 characters long using lower/upper case letters, numbers, and symbols • 4 characters – 14 million possible passwords – 2 seconds • 8 characters – 200 trillion possible passwords – 1 year • 9 characters – 13 quadrillion possible passwords – 70 years • 10 characters – 840 quadrillion possible passwords – 4000 years – Avoid words in the dictionary (easier to guess) – Use a sentence that means something to you • Every Sunday I go to church at 9 • E$igtc@9 – Change passwords
  • 100. Computer and Network Security • Threats: – Viruses + Spyware + Adware = MALWARE – Email attachments/links, “free” downloads
  • 101. Computer and Network Security • Prevent Malware: – Keep antivirus software up-to-date and run a monthly scan – Run Spybot and/or Malwarebytes regularly – Install Windows Defender – www.microsoft.com/defender + + = Safer computing
  • 102. Computer and Network Security • Remove Malware: – Step 1: Update Antivirus Definitions – Step 2: Download and Update Spyware Scanner • Spybot Search & Destroy • AVG Internet Security (free trial) – www.avg.com – Step 3: Reboot Computer into Safe Mode
  • 103. Computer and Network Security
  • 104. Computer and Network Security • Remove Malware: – Step 4: Run full virus and spyware scan Step 5: Reboot
  • 105. Computer and Network Security • Remove Malware: – Smitfraud remover - http://is.gd/nxJX – CoolWebSearch (CWS) remover - http://is.gd/nLRf
  • 106. Computer and Network Security • Phishing
  • 107. Computer and Network Security • Configuring Wireless Security http://192.168.1.1
  • 108. Computer and Network Security • Wireless Security Options – WEP is breakable – WPA2 Personal (aka WPA2-PSK)
  • 109. Computer and Network Security • Wireless Router – SSID = the name of your network
  • 110. Computer and Network Security • Wireless Router – Change default username/password
  • 111. Windows XP Tips & Tricks
  • 112. Windows XP Tips & Tricks • Keyboard Shortcuts: – + D = Show the Desktop – + E = Open “My Computer” – + Break = Open “System Properties” – SHIFT + DELETE = Delete, skipping the Recycle Bin – ALT + TAB = Switch between programs – Right Click + Drag = Copy or Move option – CTRL + SHIFT + Drag = Create a shortcut
  • 113. Windows XP Tips & Tricks • More Keyboard Shortcuts: – CTRL + C = Copy – CTRL + X = Cut – CTRL + V = Paste – CTRL + Z = Undo – CTRL + Y = Redo – CTRL + B = Bold – CTRL + U = Underline – CTRL + I = Italic
  • 114. Windows XP Tips & Tricks • Backup or transfer IE Favorites – My Computer  C:  Documents and Settings  USER  Favorites
  • 115. Windows XP Tips & Tricks • Save Energy + Time – Windows “Standby” Mode – Windows “Hibernate” Mode
  • 116. Windows XP Tips & Tricks • When a program freezes… – CTRL+ALT+DEL = Windows Task Manager
  • 117. Windows XP Tips & Tricks • Using MSConfig – Start  Run  msconfig
  • 118. Windows XP Tips & Tricks • Using MSConfig – When in doubt, don’t stop it – Safe to stop: • Adobe stuff • Google updater/notifier • Quick Time (qttask)
  • 119. Windows XP Tips & Tricks • Edit Visual Effects to boost performance – Right Click My Computer  Properties – Advanced Tab  Performance Settings Uncheck all but the last item.
  • 121. Office 2007 • Office 2007 $20 – TechSoup.org
  • 122. Office 2007 • Word - .doc  .docx • Excel - .xls  .xlsx • PowerPoint - .ppt  .pptx
  • 123. Office 2007 • Office 2007 Compatibility Pack
  • 125. Office 2007 • Save As PDF - http://is.gd/enw
  • 126. Office 2007 • Customize the Quick Access Toolbar
  • 127. Outlook • Outlook = Email, Calendar, Contacts, Tasks, Notes
  • 128. Outlook • Outlook Add-ins: – Xobni www.xobni.com
  • 129. Office Suite • Word • Excel • PowerPoint
  • 131. Tools to be More Productive
  • 132. Tools & Tips for Productivity • LogMeIn.com – Free access to your computer at the office – Work on files, email, etc.
  • 133. Tools & Tips for Productivity • MeetingWizard.com – Send a single meeting request to many people with proposed dates and times – Choose the time that works best for most – Automated email reminders
  • 134. Tools & Tips for Productivity • Workspace.Officelive.com – Share and work on Office files from anywhere
  • 135. Tools & Tips for Productivity
  • 136. Tools & Tips for Productivity • CostToDrive.com
  • 137. Tools & Tips for Productivity • FreeConferenceCall.com – Host a conference call for free – Usually not a local number
  • 138. Tools & Tips for Productivity • DimDim.com – Online voice, video – Share slides, show your computer Desktop – Free for 20 or less attendees
  • 139. Tools & Tips for Productivity • RememberTheMilk.com & ToodleDo.com – Online To Do list – Access from any computer and sync with your phone – Prioritize, due dates, etc. – Email and RSS alerts on due dates
  • 140. Tools & Tips for Productivity • ToodleDo.com
  • 141. Tools & Tips for Productivity • MeetWays.com
  • 142. Tools & Tips for Productivity • Firefox – Faster than IE – Tons of Add-ons
  • 143. Tools & Tips for Productivity • Firefox Add-ons: – http://is.gd/pxE – http://is.gd/1zK8 – http://is.gd/nBgG – http://is.gd/nBnV
  • 144. Additional Learning Resources
  • 145. Additional Resources • HP Learning Center http://is.gd/nAP7
  • 146. Additional Resources • A+ Certification – Computer training focusing on installation, configuration, diagnosing, preventive maintenance and basic networking – Classes available at a New Horizons (www.nhgreatlakes.com)
  • 147. Additional Resources • NPower Michigan’s Delicious http://del.icio.us/NPowerMichigan
  • 148. Q & A Forum

Hinweis der Redaktion

  1. A lot of people are asking me about XP and Vista and a lot of people confuse Vista and the new version of Office
  2. Who’s ever gotten a new computer and wished they had their Favorites?
  3. Msconfig is a program that shows you everything that starts up when you turn on your computer. You can speed up your boot time by turning off unnessary items.
  4. This is an especially good tip for older computers
  5. If you don’t yet have Office 2007 and you are getting documents that you cant open.
  6. If you don’t yet have Office 2007 and you are getting documents that you cant open.
  7. If you don’t yet have Office 2007 and you are getting documents that you cant open.
  8. I thought I’d talk about computer maintenance and optimization because have a well maintained computer keeps you efficient, keeps you up and working while others may experience slow downs and problems.
  9. Personally, I think browser-wise, firefox is the way to go…
  10. If you can do these at least MONTHLY…Keep your computer running longer and better before you get frustrated
  11. Updates should come to your computer automatically, but it doesn’t always work and getting updates manually is essential
  12. This may seem boring but…
  13. Being able to troubleshoot computer problems makes you a power user. Being able to solve your own problems and being able to help others. And a lot of it is taking things into your own hands, making an attempt and learning from it.
  14. Troubleshooting is just a logical process that you use to solve problems
  15. When windows hangs and will not boot up
  16. If you are in charge of your own backup either at home of in the office…