This document discusses the role of social media and real-time reporting in emergency response and crisis situations. It emphasizes how social media allows the public to participate in and contribute information to the response effort. It provides examples of how information from the public on platforms like Facebook, Twitter, and security cameras has helped emergency responders understand developing situations. The document advocates for emergency managers and first responders to leverage social media and public information to improve situational awareness and response outcomes.
26. "One person can take a photo. One person can post a message... and it changes all our understanding of a situation immediately.“ Admin Craig Fugate
40. One day soon there will be a Chief Listening Officer bc transparency is key - @JeffreyHayzlett CMO Kodak, at #140conf forget about return on investment can't measure relationships
41. SSG Giunta Met by CrowdMedal of Honor: Staff Sgt. Salvatore A. Giunta
Using techniques normally reserved for technology. “Resonate: Present Visual Stories that Transform Audiences” Nancy Duarte Today's communication may not translate or be received or understood.
Connect with your audience empatheticallyCraft ideas that get repeatedRely on story structures inherent in great communicationCreate captivating contentInspire enthusiasm and support for your vision
Social media can empower the public to be part of the response, not as victims to be taken care of."
The US Coast Guard Aux Navigator Mag Article Pg 18 "Saved By a Tweet" http://is.gd/cUSE4Port-au-Prince DistressShort Message System Short Code number, 4636, was set up through the Department of State to allow those in Haiti to send in their distress messages via a text message.
Admin Craig Fugate “empowering nature of social media and its ability to let one individual change reality. Harman
At 6:28 p.m., Mr. Kelly said, a video surveillance camera recorded what was believed to be the dark green Nissan S.U.V. driving west on 45th Street. A crude car bomb of propane, gasoline and fireworks was discovered in a smoking Nissan Pathfinder in the heart of Times Square on May 1st 2010
On May 6th 2010 there were reports of a gasoline smell after witnesses saw the driver bolting from the vehicle
2010 New Madrid Seismic Zone Conference / CentralUSGreat Central U.S.ShakeOut http://www.shakeout.org/centralus/SEISMIC LOSS ASSESSMENT OF SEQUENTIAL RUPTURE OF NEWMADRID SEISMIC ZONE ON THE CENTRAL US 171 Pg PDF http://is.gd/dugXA / CUSEC http://www.cusec.org/
Red Cross Study http://is.gd/gzQO7 Online Survey of 1,058 respondents representative of the US population aged 18 and older,conducted by Infogroup
"Recruit the Public" Be part of the Team! "Highlights from FEMA Administrator Craig Fugate's speech to 2010 National Hurricane Conference“ http://www.youtube.com/watch?v=6IC82z1tn1c
One day soon there will be a Chief Listening Officer
Nov 15, 2010 ... SSG Giunta Met by Crowd. Medal of Honor recipient, SSG Salvatore Giunta talks with excited bystanders picture Flickrwww.army.mil/medalofhonor/giunta