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  Financial Transparency
   Adjusting to the New Normal:
   Putting Transparency into Practice

   June 14th, 2012




The Nonprofit Banker                    nonprofitbanker.com
Transparency is a…




The Nonprofit Banker   nonprofitbanker.com
The Nonprofit Banker   nonprofitbanker.com
Transparency
  Boils down to:


          What you’re doing

        Why you’re doing it

The Nonprofit Banker   nonprofitbanker.com
The Nonprofit Banker   nonprofitbanker.com
The Nonprofit Banker   nonprofitbanker.com
The Nonprofit Banker   nonprofitbanker.com
The Nonprofit Banker   nonprofitbanker.com
Treasurer
  “The Treasurer, subject to the order of the Board of Directors, shall have the
  care and custody of the money, funds, valuable papers, and documents of the
  Corporation and shall have and exercise, under the supervision of the Board of
  Directors, all the powers and duties commonly incident to such office. The
  Treasurer shall deposit all funds of the Corporation in such bank or banks as
  the Board of Directors shall designate. The Treasurer may endorse for deposit
  or collection all checks and notes payable to the Corporation or to its order,
  may accept drafts on behalf of the Corporation. The Treasurer shall keep
  accurate books of account of the Corporation’s transactions which shall be the
  property of the Corporation, and shall be subject at all times to the inspection
  and control of the Board of Directors.” – Template from Nonprofit Assistance Fund



  •Boring!
  •Bookkeeper’s job description with legal
  responsibilities
The Nonprofit Banker                                        nonprofitbanker.com
Treasurer
  Financial leadership
      • Knowledge (financial reports)
         • “To manage your finances as
           effectively as possible, you should, at
           least, have an understanding of the
           basic accounting process."



The Nonprofit Banker                 nonprofitbanker.com
Treasurer
  Financial leadership
      • Communications
         • Translate financial information &
           concepts for the Board
         • Explain & re-frame financial reports
         • Interpret & translate Board’s
           questions, goals, and concerns to staff


The Nonprofit Banker                nonprofitbanker.com
Treasurer
  Financial leadership
      • Planning
         • Partner with staff to create a budget
         • Prep Board for budget discussions
         • Ensures that budget priorities reflect
           the intentions & objectives of Board



The Nonprofit Banker                 nonprofitbanker.com
Treasurer
  Financial leadership
      • Strategy
         • Financial options & decisions for long
           term goals
         • Initiate to connect finance & mission




The Nonprofit Banker                nonprofitbanker.com
Take-Away




                   Financial Leadership
                         Liaison


The Nonprofit Banker                      nonprofitbanker.com
The Nonprofit Banker   nonprofitbanker.com
Why are Boards Crucial?
  • People give to people
      • The more involved, the greater the trust
      • Recently – People give to person
         • Charismatic Leader model is breaking
           down
            • USA – expense account scandals
            • ISRAEL – recent amutot scandals

The Nonprofit Banker               nonprofitbanker.com
Boards in USA & Israel
  Very different:

                       Legal – YES

                   Fundraising – YES

                  Management – NO!



The Nonprofit Banker                   nonprofitbanker.com
Nonprofit Finance Fund
  2012 State of the Sector Survey

  •4th Straight Year:
     • Demand Continues to Rise
     • Funding Continues to Shrink

  •What does this mean for the Board?



The Nonprofit Banker            nonprofitbanker.com
Nonprofit Finance Fund
  2012 State of the Sector Survey

  •In order to remain relevant
      • Meet increasing demand
      • Develop innovative solutions
      • Require Human Capital
        • (a.k.a. The Board)



The Nonprofit Banker              nonprofitbanker.com
Trust
  Twofold:
  •Donors trust in the organization, it’s staff,
  and it’s Board
  •The Board trusts and believes in the
  financial decisions of the organization




The Nonprofit Banker                 nonprofitbanker.com
NP Business Model Statement




           Must consider financial viability
            and mission impact together!
The Nonprofit Banker                 nonprofitbanker.com
NP Business Model Statement
  • Internal document
  • Describes what fuels the economic
    engine of the organization
  • More than listing all the types of funding
    • Strategy for financial sustainability
  • Reference guide for organization's focus
    & strategies

The Nonprofit Banker               nonprofitbanker.com
NP Business Model Statement
  • Ex: (Blue Avocado)

     • Food Bank: "We obtain donated food from
       businesses (85%) and individuals (15%),
       sorted and distributed largely by volunteers,
       and financially supported by individual donors
       and the community foundation.“

     • Affordable Housing: "We build affordable
       housing for low-income people where
       government and developer fees are
       available."
The Nonprofit Banker                   nonprofitbanker.com
Create an Involved Board
  Use Financial Transparency to connect to
  your Board
  •If I don’t understand
      • Then my opinion doesn’t count
  •If they take the time to explain
      • They see value in my opinion



The Nonprofit Banker             nonprofitbanker.com
American “Friends Of”
  • USA org is separate & independent
    • BFF
  • Need transparency with all stakeholders
    • Place one of “their” people on the
      Board
      • While avoiding conflicts of interest
      • (Perhaps, vice versa too)

  • Who’s proving to whom who’s worthy?

The Nonprofit Banker             nonprofitbanker.com
Take-Away




            Use Financial Transparency to
        Increase Engagement & Trust Internally


The Nonprofit Banker                 nonprofitbanker.com
The Nonprofit Banker   nonprofitbanker.com
Financial Reports

  “The quality of financial
  decisions is directly related to
  the quality of the financial
  information.”


The Nonprofit Banker       nonprofitbanker.com
Financial Reports
  Should be:
  •Accurate and Consistent
  •Available soon enough to be of use in
  monitoring and planning
  •Understood in context of history & planning
  •Understood in relationship to programs


The Nonprofit Banker             nonprofitbanker.com
Financial Reports
  Basic “Must-Have” Financial Information:
  •Balance Sheet
  •Income Statement
  •Annual Budget

        Understand not just the NUMBERS
       but the SIGNIFICANCE of the reports

The Nonprofit Banker             nonprofitbanker.com
Watch Out for “Flags”
  Yellow Flags
  •Income Statement
     • Short Term

  Red Flags
  •Balance Sheet
    • Short AND Long Term


The Nonprofit Banker        nonprofitbanker.com
The Challenge
  • Balance Sheet is more important
  • Balance Sheet is harder to understand
    • Based on accounting terminology,
      standards, and rules
  Simply providing the reports isn’t good
    enough!



The Nonprofit Banker              nonprofitbanker.com
The Solution

    Narrative Explanations
    in conjunction with the
       Financial Reports


The Nonprofit Banker   nonprofitbanker.com
Income Statement
  Includes:
  •Income and Expense Reports for the
  accounting year

  •Can be compared to the Budget




The Nonprofit Banker           nonprofitbanker.com
Income Statement
  Create a Narrative that:
  •Relates to tracking progress and expense
  controls
    • Limited because of short time period

  •Alerts Board of big variances
  •Analyzes deficits


The Nonprofit Banker               nonprofitbanker.com
Balance Sheet
  Includes:
  •Assets
      • What the organization HAS
         • What are they?
         • How liquid?
         • Are there any restrictions?


The Nonprofit Banker                 nonprofitbanker.com
Balance Sheet
  Includes:
  •Liabilities
      • What the organization OWES
         • What are they?
         • When are they due?
            • Long or short term


The Nonprofit Banker               nonprofitbanker.com
Balance Sheet
  Includes:
  •Net Assets
      • What the organization is WORTH
         • Are assets greater than liabilities?
         • Has the organization accumulated
           surplus over time?


The Nonprofit Banker                 nonprofitbanker.com
Balance Sheet
  Create a Narrative that:
  Demonstrates a cumulative effect of all
  financial activity
  Healthy Org          Problematic Org
  Cash reserves        Diminishing Cash
  Built-up assets      Insufficient working capital
  Unrestricted net     Diversion of restricted funds
  assets               Too much restricted funds
  Reasonable debt      Creeping debt
The Nonprofit Banker                nonprofitbanker.com
Take-Away




                  Narrative Explanations
                   Of Financial Reports


The Nonprofit Banker                   nonprofitbanker.com
The Nonprofit Banker   nonprofitbanker.com
Reporting
  • See Reporting as an opportunity
    • Too much focus on secrecy and
      protecting
  • Lawyer in the USA:
    • How much are we forced to disclose?
  • Compare it to parenting
    • Maybe instinctive reaction should be
      “yes” unless proven otherwise

The Nonprofit Banker            nonprofitbanker.com
Internet
  • No longer need a printed copy
    • Post on charity’s website
  • Budget is no longer a restriction
  • Any organization of any size can compete
    for transparency
  • (Anyway, disclosure requirements are
    pretty minimal)

The Nonprofit Banker              nonprofitbanker.com
Control the Environment
  #1 Reasons to Post Financial Information
  •Agencies & Watchdogs are already posting
    • Have the Charity present the info
    • Frame it in a way that it constructive
    • You tell your story the best

  #2 – Mitigate against public criticism



The Nonprofit Banker               nonprofitbanker.com
Control the Environment
  Which sites post financials?
  USA
  •Guidestar
  •Charity Navigator

  Israel
  •Registrar of Charities / Tax Authority
  •Guidestar
  •Midot

The Nonprofit Banker               nonprofitbanker.com
The Bare Minimum
  Post government-required reports
  •USA – 990
  •Israel – Financials & Narrative Report

  Official Financial Reports
  What, just the bare minimum?!?
  •But people don’t understand them
  •If the Board has trouble then certainly
  donors will too

The Nonprofit Banker               nonprofitbanker.com
Best Practices
  Charities Review Council of Minnesota
  •Within 3 clicks:
    • Financials
    • Leadership
    • Mission
  •Narratives should always be present
    • Don’t give people a chance to pass
       judgment

The Nonprofit Banker            nonprofitbanker.com
Franchise Rules
  Need to worry about Parent Charity AND
  Supporting Charities
  Potential Solution
  •Ex: Groups using your name need to
  maintain a minimum rating score

  In General,
  •Consider posting in two languages

The Nonprofit Banker            nonprofitbanker.com
Take-Away




                 Control the Environment
                         3 Clicks
                   Post Narratives Too

The Nonprofit Banker                  nonprofitbanker.com
Drama Queen
  Is all this really necessary?
  •Today, nothing is sacred
    • Not the people & not the causes
  •Still in early adoption phase - be a leader!
  •These trends will soon be in Israel
  •Fight the good fight!
     • Promote a better, professional sector
The Nonprofit Banker               nonprofitbanker.com
Examples

        The Jewish Federations of
             North American
              www.jewishfederations.org



The Nonprofit Banker               nonprofitbanker.com
Annual Report is easily
found on
organization’s
homepage.




                          www.amutot.u-bank.net
Annual Report is
                        housed in a separate
                        website.

                        Two clicks brings us to
                        the Financials
                        (Balance Sheet).

                        Site takes advantage
                        to make readily
                        available
                        organization’s mission
                        & goals (see above
                        navigator bar) while
                        viewing the Financials.




The Nonprofit Banker   nonprofitbanker.com
Examples


       Nonprofits Assistance Fund
         www.nonprofitsassistancefund.org




The Nonprofit Banker             nonprofitbanker.com
The Nonprofit Banker   nonprofitbanker.com
The Nonprofit Banker   nonprofitbanker.com
Two clicks brings us to
                       overflowing list of
                       various Financial
                       reports.

                       Site takes advantage
                       to make readily
                       available
                       organization’s Strategy
                       (above & not shown)
                       and History (bottom).




The Nonprofit Banker     nonprofitbanker.com
Annual Report is very
                        narrative:

                        Explains services
                        offered, what money is
                        used for & various
                        accomplishments.




The Nonprofit Banker   nonprofitbanker.com
Annual Report is very
                       narrative (continued):

                       Provides both Balance
                       Sheet & Income
                       Statement and
                       provides additional
                       details of services
                       offered (graph above).



The Nonprofit Banker       nonprofitbanker.com
Thank You
  Shuey Fogel, The Nonprofit Banker
         nonprofitbanker.com
          @nonrprofitbanker
    facebook.com/nonprofitbanker

                   Photo Credits
              “Buzz Aldrin” by Scott Beale (Flickr)
    “Buzz Lightyear Air and Space” by Nasa HQ Photo (Flickr)
               “Buzz” by Sean MacEntee (Flickr)
                “Ripples” by Bill Gracey (Flickr)

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Successfully Transmitting Financial Transparency

  • 1. Successfully Transmitting Financial Transparency Adjusting to the New Normal: Putting Transparency into Practice June 14th, 2012 The Nonprofit Banker nonprofitbanker.com
  • 2. Transparency is a… The Nonprofit Banker nonprofitbanker.com
  • 3. The Nonprofit Banker nonprofitbanker.com
  • 4. Transparency Boils down to: What you’re doing Why you’re doing it The Nonprofit Banker nonprofitbanker.com
  • 5. The Nonprofit Banker nonprofitbanker.com
  • 6. The Nonprofit Banker nonprofitbanker.com
  • 7. The Nonprofit Banker nonprofitbanker.com
  • 8. The Nonprofit Banker nonprofitbanker.com
  • 9. Treasurer “The Treasurer, subject to the order of the Board of Directors, shall have the care and custody of the money, funds, valuable papers, and documents of the Corporation and shall have and exercise, under the supervision of the Board of Directors, all the powers and duties commonly incident to such office. The Treasurer shall deposit all funds of the Corporation in such bank or banks as the Board of Directors shall designate. The Treasurer may endorse for deposit or collection all checks and notes payable to the Corporation or to its order, may accept drafts on behalf of the Corporation. The Treasurer shall keep accurate books of account of the Corporation’s transactions which shall be the property of the Corporation, and shall be subject at all times to the inspection and control of the Board of Directors.” – Template from Nonprofit Assistance Fund •Boring! •Bookkeeper’s job description with legal responsibilities The Nonprofit Banker nonprofitbanker.com
  • 10. Treasurer Financial leadership • Knowledge (financial reports) • “To manage your finances as effectively as possible, you should, at least, have an understanding of the basic accounting process." The Nonprofit Banker nonprofitbanker.com
  • 11. Treasurer Financial leadership • Communications • Translate financial information & concepts for the Board • Explain & re-frame financial reports • Interpret & translate Board’s questions, goals, and concerns to staff The Nonprofit Banker nonprofitbanker.com
  • 12. Treasurer Financial leadership • Planning • Partner with staff to create a budget • Prep Board for budget discussions • Ensures that budget priorities reflect the intentions & objectives of Board The Nonprofit Banker nonprofitbanker.com
  • 13. Treasurer Financial leadership • Strategy • Financial options & decisions for long term goals • Initiate to connect finance & mission The Nonprofit Banker nonprofitbanker.com
  • 14. Take-Away Financial Leadership Liaison The Nonprofit Banker nonprofitbanker.com
  • 15. The Nonprofit Banker nonprofitbanker.com
  • 16. Why are Boards Crucial? • People give to people • The more involved, the greater the trust • Recently – People give to person • Charismatic Leader model is breaking down • USA – expense account scandals • ISRAEL – recent amutot scandals The Nonprofit Banker nonprofitbanker.com
  • 17. Boards in USA & Israel Very different: Legal – YES Fundraising – YES Management – NO! The Nonprofit Banker nonprofitbanker.com
  • 18. Nonprofit Finance Fund 2012 State of the Sector Survey •4th Straight Year: • Demand Continues to Rise • Funding Continues to Shrink •What does this mean for the Board? The Nonprofit Banker nonprofitbanker.com
  • 19. Nonprofit Finance Fund 2012 State of the Sector Survey •In order to remain relevant • Meet increasing demand • Develop innovative solutions • Require Human Capital • (a.k.a. The Board) The Nonprofit Banker nonprofitbanker.com
  • 20. Trust Twofold: •Donors trust in the organization, it’s staff, and it’s Board •The Board trusts and believes in the financial decisions of the organization The Nonprofit Banker nonprofitbanker.com
  • 21. NP Business Model Statement Must consider financial viability and mission impact together! The Nonprofit Banker nonprofitbanker.com
  • 22. NP Business Model Statement • Internal document • Describes what fuels the economic engine of the organization • More than listing all the types of funding • Strategy for financial sustainability • Reference guide for organization's focus & strategies The Nonprofit Banker nonprofitbanker.com
  • 23. NP Business Model Statement • Ex: (Blue Avocado) • Food Bank: "We obtain donated food from businesses (85%) and individuals (15%), sorted and distributed largely by volunteers, and financially supported by individual donors and the community foundation.“ • Affordable Housing: "We build affordable housing for low-income people where government and developer fees are available." The Nonprofit Banker nonprofitbanker.com
  • 24. Create an Involved Board Use Financial Transparency to connect to your Board •If I don’t understand • Then my opinion doesn’t count •If they take the time to explain • They see value in my opinion The Nonprofit Banker nonprofitbanker.com
  • 25. American “Friends Of” • USA org is separate & independent • BFF • Need transparency with all stakeholders • Place one of “their” people on the Board • While avoiding conflicts of interest • (Perhaps, vice versa too) • Who’s proving to whom who’s worthy? The Nonprofit Banker nonprofitbanker.com
  • 26. Take-Away Use Financial Transparency to Increase Engagement & Trust Internally The Nonprofit Banker nonprofitbanker.com
  • 27. The Nonprofit Banker nonprofitbanker.com
  • 28. Financial Reports “The quality of financial decisions is directly related to the quality of the financial information.” The Nonprofit Banker nonprofitbanker.com
  • 29. Financial Reports Should be: •Accurate and Consistent •Available soon enough to be of use in monitoring and planning •Understood in context of history & planning •Understood in relationship to programs The Nonprofit Banker nonprofitbanker.com
  • 30. Financial Reports Basic “Must-Have” Financial Information: •Balance Sheet •Income Statement •Annual Budget Understand not just the NUMBERS but the SIGNIFICANCE of the reports The Nonprofit Banker nonprofitbanker.com
  • 31. Watch Out for “Flags” Yellow Flags •Income Statement • Short Term Red Flags •Balance Sheet • Short AND Long Term The Nonprofit Banker nonprofitbanker.com
  • 32. The Challenge • Balance Sheet is more important • Balance Sheet is harder to understand • Based on accounting terminology, standards, and rules Simply providing the reports isn’t good enough! The Nonprofit Banker nonprofitbanker.com
  • 33. The Solution Narrative Explanations in conjunction with the Financial Reports The Nonprofit Banker nonprofitbanker.com
  • 34. Income Statement Includes: •Income and Expense Reports for the accounting year •Can be compared to the Budget The Nonprofit Banker nonprofitbanker.com
  • 35. Income Statement Create a Narrative that: •Relates to tracking progress and expense controls • Limited because of short time period •Alerts Board of big variances •Analyzes deficits The Nonprofit Banker nonprofitbanker.com
  • 36. Balance Sheet Includes: •Assets • What the organization HAS • What are they? • How liquid? • Are there any restrictions? The Nonprofit Banker nonprofitbanker.com
  • 37. Balance Sheet Includes: •Liabilities • What the organization OWES • What are they? • When are they due? • Long or short term The Nonprofit Banker nonprofitbanker.com
  • 38. Balance Sheet Includes: •Net Assets • What the organization is WORTH • Are assets greater than liabilities? • Has the organization accumulated surplus over time? The Nonprofit Banker nonprofitbanker.com
  • 39. Balance Sheet Create a Narrative that: Demonstrates a cumulative effect of all financial activity Healthy Org Problematic Org Cash reserves Diminishing Cash Built-up assets Insufficient working capital Unrestricted net Diversion of restricted funds assets Too much restricted funds Reasonable debt Creeping debt The Nonprofit Banker nonprofitbanker.com
  • 40. Take-Away Narrative Explanations Of Financial Reports The Nonprofit Banker nonprofitbanker.com
  • 41. The Nonprofit Banker nonprofitbanker.com
  • 42. Reporting • See Reporting as an opportunity • Too much focus on secrecy and protecting • Lawyer in the USA: • How much are we forced to disclose? • Compare it to parenting • Maybe instinctive reaction should be “yes” unless proven otherwise The Nonprofit Banker nonprofitbanker.com
  • 43. Internet • No longer need a printed copy • Post on charity’s website • Budget is no longer a restriction • Any organization of any size can compete for transparency • (Anyway, disclosure requirements are pretty minimal) The Nonprofit Banker nonprofitbanker.com
  • 44. Control the Environment #1 Reasons to Post Financial Information •Agencies & Watchdogs are already posting • Have the Charity present the info • Frame it in a way that it constructive • You tell your story the best #2 – Mitigate against public criticism The Nonprofit Banker nonprofitbanker.com
  • 45. Control the Environment Which sites post financials? USA •Guidestar •Charity Navigator Israel •Registrar of Charities / Tax Authority •Guidestar •Midot The Nonprofit Banker nonprofitbanker.com
  • 46. The Bare Minimum Post government-required reports •USA – 990 •Israel – Financials & Narrative Report Official Financial Reports What, just the bare minimum?!? •But people don’t understand them •If the Board has trouble then certainly donors will too The Nonprofit Banker nonprofitbanker.com
  • 47. Best Practices Charities Review Council of Minnesota •Within 3 clicks: • Financials • Leadership • Mission •Narratives should always be present • Don’t give people a chance to pass judgment The Nonprofit Banker nonprofitbanker.com
  • 48. Franchise Rules Need to worry about Parent Charity AND Supporting Charities Potential Solution •Ex: Groups using your name need to maintain a minimum rating score In General, •Consider posting in two languages The Nonprofit Banker nonprofitbanker.com
  • 49. Take-Away Control the Environment 3 Clicks Post Narratives Too The Nonprofit Banker nonprofitbanker.com
  • 50. Drama Queen Is all this really necessary? •Today, nothing is sacred • Not the people & not the causes •Still in early adoption phase - be a leader! •These trends will soon be in Israel •Fight the good fight! • Promote a better, professional sector The Nonprofit Banker nonprofitbanker.com
  • 51. Examples The Jewish Federations of North American www.jewishfederations.org The Nonprofit Banker nonprofitbanker.com
  • 52. Annual Report is easily found on organization’s homepage. www.amutot.u-bank.net
  • 53. Annual Report is housed in a separate website. Two clicks brings us to the Financials (Balance Sheet). Site takes advantage to make readily available organization’s mission & goals (see above navigator bar) while viewing the Financials. The Nonprofit Banker nonprofitbanker.com
  • 54. Examples Nonprofits Assistance Fund www.nonprofitsassistancefund.org The Nonprofit Banker nonprofitbanker.com
  • 55. The Nonprofit Banker nonprofitbanker.com
  • 56. The Nonprofit Banker nonprofitbanker.com
  • 57. Two clicks brings us to overflowing list of various Financial reports. Site takes advantage to make readily available organization’s Strategy (above & not shown) and History (bottom). The Nonprofit Banker nonprofitbanker.com
  • 58. Annual Report is very narrative: Explains services offered, what money is used for & various accomplishments. The Nonprofit Banker nonprofitbanker.com
  • 59. Annual Report is very narrative (continued): Provides both Balance Sheet & Income Statement and provides additional details of services offered (graph above). The Nonprofit Banker nonprofitbanker.com
  • 60. Thank You Shuey Fogel, The Nonprofit Banker nonprofitbanker.com @nonrprofitbanker facebook.com/nonprofitbanker Photo Credits “Buzz Aldrin” by Scott Beale (Flickr) “Buzz Lightyear Air and Space” by Nasa HQ Photo (Flickr) “Buzz” by Sean MacEntee (Flickr) “Ripples” by Bill Gracey (Flickr)