Beginning of every New Year is always celebrated with festivity in the UAE, for which the nationals make special preparations for attending shows, fireworks, and festivals. People buy special costumes, event related products, flags and many other things.

1. How Live Chat Can Help Boosting Sales on New Year?
Beginning of every New Year is always celebrated withfestivity in the UAE, for which the
nationals make special preparations for attending shows, fireworks, and festivals. People buy
special costumes, event related products, flags and many other things. They like to spend time
by going cinemas, by visiting museums and restaurants. Therefore, to deal with this traffic load,
the retailers have to provide live chat software on their websites, so that they could help
customers to make quick online bookings.
People in UAE celebrate the New Year beginning in its special spirit. As this is a special time,
therefore, special celebrations are made throughout the country that include different
festivities like – shows, fireworks, special dinning, heritage contests, watching movies in
cinemas. People, who participate in the shows and events, buy special event related costumes
and products.
Although, most of the schools and Government institutions are closed for winter holidays but
still some other industries like beauty salons, spas, restaurants, public places like, parks,
museums, cinemas and other attractions are open to celebrate the event in its own festivity. As
the preparations do not end till the wee hours; therefore, some of the shops especially the eshops remain open to serve their shopaholic customers.
How businesses can boost their sales while dealing with increased traffic? Incorporating live
chat softwareis one reliable solution that helps entrepreneurs to make sales on this auspicious
occasion.
Provide Quick Online Bookings
For New Year night celebrations, spas, beauty salons, restaurants, parks and museums are likely
to be much more crowded than normal days; therefore, retailers need to provide live support
service on their websites, so that they do not need to make their customers wait for hours in
the queues. Thus, by providing live chat, retailers can allow their customers to make quick
online bookings by developing a fast contact with online service agents. By providing a fast
online booking facility, retailers can get as many customers as they can.
Real-Time and Personalized Assistance
Sometimes, customers have to fill short online forms when they come to make online bookings.
All the customers are not efficient enough to fill up forms without any assistance; they need to
talk to someone real who could provide on-the-spot help. Therefore, by observing customers’
activities on your website and by noticing their time duration on each page, you can better
know where they do they need assistance. This all is possible through live chat monitoring

2. feature that lets you keep a track of your visitors’ activities on your website. Live chat reps
approach the potential clients at all the critical moments during their site journey and provide
them immediate and personalized assistance by conducting a text-based conversation. Thus,
the personalized, real time and on-the-spot assistance helps retailers to convert potential
clients into real buyers.
Draw Maximum Sales by Turning on 24/7 Service
Another easy way through which live chat enables restaurants, salons, cinemas and museums
to increase their sales, is offering 24/7 service. The flexible service hours draw maximum
customers towards your business, especially on these busy holidays. You can beat up your
competitors by approaching customers round the clock. Moreover, 24/7 service also facilitates
your customers in a way that they can make easy and quick cancellation for deals at a
restaurant and can replace it with a new deal by taking intelligent advice of your skilled live chat
software.
This way, by providinglive support service, you can ensure a boost in your sales as well as
customer service strategies, despite getting customers’ load on New Year’s occasion.