1. BRIEF SUMMARY OF BACKGROUND
I AM A YOUNG ADULT WITH AN ACADEMIC HISTORY TO MY PROFILE AND WORK
EXPERIENCE IN CUTOMER SERVICES AND CLIENT MANAGEMENT SYSTEMS. I
HAVE A COMPLETED NATIONAL DIPLOMA IN HUMAN RESOURCES MANAGEMENT
WITH AN ACDEMIC RECORD THAT STANDS OUT AND CURRENTLY EMPLOYED AT
THE FIRSTRAND GROUP INSURANCE HOLDINGS.
MY EDUCATIONAL BACKGROUND IS CHARECTERISED BY COMMERCIAL
SUBJECTS FROM HIGH SCHOOL AND AT TERTIARY LEVEL I HAVE MAJORED IN
BUSINESS MANAGEMENT, HUMAN RESOUCES MANAGEMENT, LABOUR LAW AND
MANAGING TRAINING AND DEVELOPMENT. DURING MY TIME AS A STUDENT I
HAVE ALSO GAINED SKILLS IN ACCOUNTANCY AND STATISTICAL ANALYSIS
PROCESSES. TO THIS POINT I HAVE YET STILL TO PRACTICE IN THE FIELD OF
HUMAN RESOURCES MANAGEMENT HOWEVER DURING THE TIME OF BEING A
STUDENT I HAVE TOOK THE RESPONSIBILY TO GAIN EXPERIENCE IN CUSTOMER
SERVICES AND TO OBTAIN AS MUCH RELEVANT INFORMATION.
I AM ALWAYS LOOKING AT VARIOUS WAYS TO IMPROVE MY EMPLOYMENT
STATUS AND TO DEVELOP MY COMPETENCIES TO ALWAYS MEET THE REQUIRED
STANDARDS IN MY AREA OF EXPERTIES. I HAVE EFFECTIVE INTERPERSONAL AND
INTRAPERSONAL SKILLS HOWEVER I CAN NEVER LEAVE OUT THE FACT THAT I
ALSO HAVE SIGNIFANT EMOTIONAL INTELIGENCE. ONE OF THE SPECIAL AREAR I
HAVE PRACTICED AND MASTERD IS EFFECTIVE COOMUNICASTIONS AND
NETWORKING. THIS HAS BEEN POSSIBLE THROUGH INTERACTION WITH
CUSTOMERS AND CLIENTS FROM ALL THE WORK I HAVE DONE.
MY WORK EXPERIENCE HAS GIVEN THE PLATFORM FOR RELATIONSHIP BUILDING
WITH CLIENTS TO ALWAYS FULFILL THE TASK OF CUSTOMER SATISFACTION
THROUGH DETAILED PROCESSES OF DEVELOPMENT IN HIGH PLANNING AND
PREPARATION. I HAVE KNOWLEDGE AND UNDERSTANDING OF ADMINISTRATIVE
PROCEDURES.
AT THIS POINT I AM POSITIVE AND CONFIDENT IN CREATING A POSITIVELY
MEMORABLE SERVICE EXPERIENCE BY JUGGLING ADMINISTRATION TASKS AND
VERY PROFICIENT IN THE USE OF MICROSOFT OFFICE TOOLS. I POSSES AGREAT
DEAL OF STRONG ORGANISATIONAL AND PRIORITISATION SKILLS ALLOWING ME
TO WORK ON MINIMAL SUPERVISION.TEAM WORK IS ONE OF MY ATTRIBUTES, I
BELIEVE MYSELF TO BE A VERY MOTIVATED TEAM PLAYER WITH ASSERTIVE
TECHNIQUES TO MANAGE DIFFICULT BEHAVIOURS IN A PROFESSIONAL AND
FRIENDLY MANNER AT ALL TIMES WITH GREAT ENERGY AND ENTHUSIASM.
WHEN I AM ABLE TO, I OFFER MY SKILLS AND EXPERTISE TO A COMMUNITY
DEVELOPMENT PROJECT IN OUR COMMUNITY WITH THE ROLE OF BEING ATASK
TEAM COORDINATOR. I HAVE ALSO BEEN SUCCESSFUL IN DEVELOPING MY OWN
PROJECT OF WHICH IS THE BASIC EDUCATION DEVELOPMENT PROJECT AIMED
AT ASSISTING OUR YOUNG BROTHERS AND SISTERS WITH THEIR READING
SKIKLLS, LITERACY AND ALSO TO BE DIGITAL LITERAL.
IN ALL THAT I DO I SEEK TO MATURE MY EMPLOYMENT STATUS AND TO BE THE
BEST AT WHAT I DO IN MY FIELD OF PRACTISE AND TO ALWAYS FIND MUCH MORE
ACCEPTABLE WAYS OF PROVIDING EFFORTS THAT WILL HELP OUR COUNTRY TO
BE IN GOOD FINANCIAL STANDING LOCALY AND GLOBALY, FROM A BUSINESS
PERSPECTIVE AND AT A GREATER ECONOMIC STATE.