This document discusses fostering a collaborative culture through shared leadership. It begins by outlining some key questions around why cultivate collaboration, how to foster smart change and shared leadership, and how to measure effectiveness. It then provides rationales for cultivating collaboration such as leveraging resources and improving outcomes. It discusses different types of change and approaches to shared leadership. It suggests measuring collaboration through indicators like commitment, trust and return on investment. Overall, the document promotes a collaborative approach with shared leadership to create positive organizational change.
Measures of Central Tendency: Mean, Median and Mode
Cultivating Collaborative Culture
1. Fostering a Collaborative Culture:
Smart Change and Shared Leadership
Ann Hill Duin
Professor of Writing Studies
University of Minnesota
ahduin@umn.edu
2. Fostering a Collaborative Culture Twitter: #NITLE
Framing Questions
• Why cultivate collaboration?
• How might we foster smart change?
• How might we foster shared leadership?
• How might we measure its effectiveness?
4. Fostering a Collaborative Culture Twitter: #NITLE
Rationale
Why cultivate collaboration?
• To pursue opportunities that are
significant, urgent, and/or risky.
• To do together what cannot be done alone.
• To expand reach.
• To improve outcomes.
• To achieve synergy and open doors to innovation.
• To address a clear learner need.
• To leverage resources, share infrastructure.
• To respond to new markets, improve competitiveness.
• To enhance access and pedagogy of learning.
• Other…
5. Fostering a Collaborative Culture Twitter: #NITLE
Study of the implementation of
shared leadership in 27 non-
profit organizations over two
years
“Organizations found that they
could do more with less (funds) by
doing more with more
(leadership).”
Allison, Misra, & Perry (2011, 32)
Rationale
Why cultivate collaboration?
6. Fostering a Collaborative Culture Twitter: #NITLE
Study of the process of shared leadership in 45
teams found that
“Teams with shared leadership experienced less
conflict, greater consensus, and higher intra-group
trust and cohesion than teams without shared
leadership.”
Bergman et al. (2012, 17)
Rationale
Why cultivate collaboration?
7. Fostering a Collaborative Culture Twitter: #NITLE
Real collaboration takes more than meetings
and powerpoints.
12. Fostering a Collaborative Culture Twitter: #NITLE
Indicators of Success
Cultivate:
– adaptability within the
leadership spectrum
– an orientation toward shared
leadership
– a culture of trust
Be prepared to:
– commit to change
– stress across-the-board
engagement
– invest time
Allison, Misra, & Perry (2011, 30)
14. Fostering a Collaborative Culture Twitter: #NITLE
Approaches to change
Routine change Strategic change Transformative change
1. Sustains status quo
2. Leadership is solo
3. Scope is siloed
4. Applies routine expertise
5. Focuses on policy
compliance
6. Requires buy-in from
local management
1. Sustains status quo
2. Leadership is a team
3. Scope is bridged
4. Applies strategic
expertise for redesign
5. Focuses on planned
change
6. Requires buy-in from
upper admin
1. Disrupts status quo
2. Leadership is shared
3. Scope is shared
4. Applies adaptive
expertise to major
challenges
5. Focuses on innovation
6. Requires buy-in from
many levels
Baer, Duin, & Ramaley. (2008). Smart Change. Planning in Higher Education.
16. Fostering a Collaborative Culture Twitter: #NITLE
Transformative change…
is imperative for finding solutions when there
are no clear answers, and results in
significantly expanding core capacities
because it demands that people work
together differently.
17. Fostering a Collaborative Culture Twitter: #NITLE
Name a
collaborative
initiative.
What type(s) of change
does it represent?
18. Fostering a Collaborative Culture Twitter: #NITLE
Smart Change
Focuses on the future through
– Leading over lagging indicators
– Principles over practices
– Scenarios over environmental scans
– Evidence over anecdote
– Leadership over management
– Continuous over episodic improvement
– Communication over sound bites
– System over silos
– Shared leadership over competition
20. Fostering a Collaborative Culture Twitter: #NITLE
One should not merely look to
the designated leader for
guidance, but rather that one
should let logic dictate to
whom one should look for
guidance on the basis of
individuals’ knowledge of the
situation at hand.
Mary Parker Follett (1924)
21. Fostering a Collaborative Culture Twitter: #NITLE
Shared leadership occurs when
group members actively and
intentionally shift the role of
leader to one another as
necessitated by the environment
or circumstances in which the
group operates.
Pearce, Hoch, Jeppesen, & Wegge (2010, 151)
22. Fostering a Collaborative Culture Twitter: #NITLE
Conceptualize leadership as a
more relational process, a shared
or distributed phenomenon
occurring at different levels and
dependent on social interactions
and networks of influence.
Fletcher & Kaufer (2003)
23. Fostering a Collaborative Culture Twitter: #NITLE
Shared leadership involves a process where
all members of a team are fully engaged in
the leadership of the team: Shared
leadership entails a
simultaneous, ongoing, mutual influence
process involving the serial emergence of
official as well as unofficial leaders.
Pearce, Manz, & Sims (2008, 353)
24. Fostering a Collaborative Culture Twitter: #NITLE
Shared leadership entails broadly sharing
power and influence among a set of
individuals rather than centralizing it in the
hands of a single individual who acts in the
clear role of a dominant superior.
Pearce, Manz, & Sims (2009)
25. Fostering a Collaborative Culture Twitter: #NITLE
Shared leadership is not a replacement for
‘leadership from above;’ rather, it works in
conjunction with more traditional
hierarchical leadership, thus giving an
organization a more flexible, dynamic, robust
and responsive leadership platform.
Manz et al. (2009, 237)
26. Fostering a Collaborative Culture Twitter: #NITLE
The gist…
Look beyond the designated leader
Shift the role of leader as needed
See leadership as relational and emerging
Lead together to achieve goals
Foster simultaneous, mutual influence
27. Fostering a Collaborative Culture Twitter: #NITLE
Approaches to Leadership
Vertical
Identified by position in a
hierarchy
Evaluated by whether the
leader solves problems
Leaders provide solutions and
answers
Distinct differences between
leaders and followers
Communication is formal
Shared
Identified by the quality of a
person’s interactions
Evaluated by how well people
are working together
Leaders provide multiple means
to enhance the process
Members are interdependent
Communication is critical
28. Fostering a Collaborative Culture Twitter: #NITLE
Power of a collaborative
Transactions occur through networks of
individuals engaged in
reciprocal, preferential, mutually
supportive actions…
The parties agree to forego the right to
pursue their own interests at the expense of
others.
Weibler & Rohn-Endres (2010, 182)
33. Fostering a Collaborative Culture Twitter: #NITLE
Stage two: Talking tough
More open and authentic
Reveal rules and disagreements
Act in conflict
Still little joint responsibility
for outcomes
34. Fostering a Collaborative Culture Twitter: #NITLE
3. Inquire about
the issue(s).
Ask questions.
Listen to learn.
35. Fostering a Collaborative Culture Twitter: #NITLE
Stage three: Reflective dialogue
Reflective, curious
Inquire
Listen
Begin to create conditions
for shared leadership
36. Fostering a Collaborative Culture Twitter: #NITLE
4. Find (name)
one point of
agreement.
Can you identify more?
37. Fostering a Collaborative Culture Twitter: #NITLE
Stage four: Generative dialogue
Aware of common ground
Generate rules together
Transcend self interest
Group as a whole explores new
ideas, shares responsibility
39. Fostering a Collaborative Culture Twitter: #NITLE
Partnership Blueprint
A metric for determining readiness
– Vision
– Description
– Beliefs
– Assumptions
– Operations
– Commitment
– Collaboration
– Risk
– Control
– Adaptation
– Return (Value) on
investment
40. Fostering a Collaborative Culture Twitter: #NITLE
– Vision
• What is the greater social good?
– Description
• What is it? How will it affect my institution?
– Beliefs
• What are the guiding, foundational principles?
– Assumptions
• What will we achieve together from this change?
– Operations
• How will it work? Is it feasible?
– Commitment
• Are multiple levels committed to it?
41. Fostering a Collaborative Culture Twitter: #NITLE
– Collaboration
• Is collaboration more important than competition?
– Control
• Who is sharing leadership?
– Adaptation
• How will the constituencies adapt to this new
environment?
– Risk
• What are the financial, legal, academic, and
experimentation risks?
– Return (value) on investment
• What is your potential return on this change investment?
Expanded from Blueprint Model as discussed in Partnering in the Learning Marketspace, 2001.
42. Fostering a Collaborative Culture Twitter: #NITLE
Indicators of Success
• Launch
• Maintain
• Sustain
43. Fostering a Collaborative Culture Twitter: #NITLE
Launch
• Consortium or alliance existing prior to the
project (pre-existing trust)
• Clarity of purpose/vision (meeting a clear need)
and compatible missions
• Commitment (a clear lead unit; support)
• Clear contribution from each partner
• Champion
• Communication
• Capacity (e.g., technological)
44. Fostering a Collaborative Culture Twitter: #NITLE
“What made this work was having someone they
[partners] could trust that they knew would not
drop the ball.”
“Collaboration is the absolute key. Competition does
not enter anywhere.”
“There was a sense from the beginning that everyone
was a partner in the real sense; i.e., everyone
would contribute to it, and it would contribute
back… There was a common purpose: the target
was the same.”
45. Fostering a Collaborative Culture Twitter: #NITLE
Maintain
• Mutual respect and trust
• Understanding of intellectual property rights
• Responsiveness (to partners and learners)
• Patience, especially with the evolution of
partners
• Frequent / regular communication; sharing
and networking
• Commitment to embed the effort within
existing structures/policies
• Perseverance to come to agreements
46. Fostering a Collaborative Culture Twitter: #NITLE
“All know that everyone else is doing something
important.”
“We decided not to say, ‘Here’s one shoe; make it fit.’
Rather, we provided a shoe in a number of sizes.”
“It has fundamentally changed the way we do
things… It required changing quite a few policies
without changing standards. It took the
engagement of many people to get this to
happen.”
47. Fostering a Collaborative Culture Twitter: #NITLE
Sustain
• Embedding of the project into
institutional
structures, policies, procedures
• Income stream and the commitment of
partners (includes contracts)
• Letters of agreement OR clear
established networks
49. Fostering a Collaborative Culture Twitter: #NITLE
Attributes of Shared Leadership
Competencies Authenticity Balancing
Polarity
Intelligence Demonstrates and
values multiple
literacies
Exhibits emotional
intelligence
Works
simultaneously on
both poles of an
issue
Communication Communicates and
consults regularly to
increase accessibility
Demonstrates
values of
collaboration and
trust
Balances
environment of
openess/publicness
with validity of
information
Transparency Functions in multi-
linear mode; networks
and shares resources
Develops
multidimensional
leaders
Seeks multi-sector
partners among
competitors
Change Distinguishes
between routine,
strategic, and
transformative
change
Exhibits
transformational
leadership through a
focus on shared
vision
Seizes innovation as
a balance between
improving existing
processes and
creating new ones
50. Fostering a Collaborative Culture Twitter: #NITLE
http://iaa.ksu.edu/
http://www.gpidea.org/policy-procedure/Alliance-Policy-Procedure-Manual.pdf
http://www.gpidea.org/policy-procedure/appendices/appendix_e1.pdf
51. Fostering a Collaborative Culture Twitter: #NITLE
References
• Allison, M, Misra, S., & Perry, E. (2011). Doing more with more: Putting shared leadership into
practice. The Nonprofit Quarterly, Summer 2011, 30-37.
• Bergman, J. Z., Rentsch, J. R., Small, E. E., Davenport, S.W., & Bergman, S. M. (2012). The
shared leadership process in decision-making teams. The Journal of Social Psychology, 152(1):
17-42.
• Fletcher, J. K., & Kaufer, K. (2003). Shared leadership: Paradox and possibility. In Shared
Leadership: Reframing the Hows and Whys of Leadership. C. L. Pearce and J. A. Conger (eds).
Thousand Oaks, CA: Sage Publications, 21-47.
• Follet, M.P. (1924). Creative experience. London: Longmans, Green.
• Great Plains IDEA Policy and Procedure Manual. http://www.gpidea.org/policy-
procedure/Alliance-Policy-Procedure-Manual.pdf
• Manz, C.C. Manz, K.P. Adams, S.B. and Shipper, F. (2011). A model of values-based shared
leadership and sustainable performance. Journal of Personnel Psychology, 21, 687-702.
• Pearce, C.L., Hoch, J. E., Jeppesen, H., & Wegge, J. (2010). New forms of management: Shared
and distributed leadership in organizations. Journal of Personnel Psychology, 9(3): 151-153.
• Pearce, C.L., Manz, C.C. & Sims, H.P., Jr. (2009). Where do we go from here?: Is shared
leadership the key to team success? Organizational Dynamics, 38: 234-238.
• Sample agreements.
http://www.autm.net/AM/Template.cfm?Section=TechTransferResources&Template=/CM/Co
ntentDisplay.cfm&ContentID=7337
• Senge, P. (2013). Real collaboration takes more than meetings and power points. Network for
Business Sustainability. http://nbs.net/real-collaboration-takes-more-than-meetings-and-
powerpoints/
• Weibler, J., & Rohn-Endres, S. (2010). Learning conversation and shared network leadership.
52. Fostering a Collaborative Culture Twitter: #NITLE
Collabronauts
They journey from their home
organization to forge new
alliances and to explore
creative opportunities, like
leaving their home planet to
bring back knowledge of
strange new worlds and new
civilizations…
Rosabeth Moss Kanter, Evolve! (2001, 137)
53. Fostering a Collaborative Culture Twitter: #NITLE
They work out complicated
dealings between and among
partners, manage rumors, mount
peace-keeping missions, and
solve problems. They use
personal friendships and powers
of persuasion to sell people on
the importance of helping a
partner.
Rosabeth Moss Kanter, Evolve! (2001, 137)
Hinweis der Redaktion
NITLE Shared AcademicsTM is pleased to welcome our speaker Speaker Biography
Why cultivate collaboration? How might we foster smart change?Understand approaches to changeHow might we foster shared leadership? – an action planConsider a partnership blueprintPromote shared network leadershipHow might we measure its effectiveness? Success indicators
Michael Allison (CompassPoint), Susan Misra (TCC Group), and Elissa Perry (2011) worked with 27 civic non-profit orgs from 2008-2010 to explore building shared leadership within an organization. After two years, evaluation found that 78% of participants had increased their awareness, knowledge, and ability to develop staff as leaders at all levels of the organization. Significant increase in staff involvement in decision making and clear and effective accountability structures. Orgs were able to do more effective work with less funds, and shared leadership eased the stresses on exec directors.
Janqueline Bergman and colleagues from four institutions studied 45 teams (180 undergraduate students).Great set of resources; strong study.
According to Peter Senge, 2013, in a piece by this title…The difference between collaborationsthat are successful and the vast majority of others comes down to a few key conditions and a whole lot of courage. Successful collaborations (according to Peter Senge in his most recent work):Focus on transforming relationships. Groups must build a sense of mutuality, shared visions of what is possible and real trust.Create spaces for reflection and deeper conversation.Are anchored by a “backbone organization.” Highly skilled, dedicated resources are needed to sustain and coordinate complex collaborative networks.Recognize that “We have met the enemy and he is us.” Collaborating organizations must see themselves as part of the problem and, consequently, be open to changes in how they think and operate.
During June of this year, I visited a number of small liberal arts colleges in the Eastern U.S. This was part of Project DAVID – a look at strategic reinvention and collaboration, with focus on each institution’s Distinction, Affordability, Value, Innovation, and Digital opportunity. Here I share examples of collaboration from these visits:At Muhlenberg College in Allentown, PA, President Randolph Helm appointed an ad hoc committee / task force of faculty, staff, students, and trustees to develop recommendations for Muhlenberg’s future development of on-line course options. Over the past year, they have collaborated to develop recommendations for Muhlenberg’s future development of on-line course options.They have worked to build a sense of mutuality and shared vision of what is possible as well as real trust.I visited this campus in June and visited with its president, provost, and CIO. A component of this effort has been a focus on transforming relationships.Muhlenberg -- A culture of collaboration — where faculty, staff, students, and trustees come together to develop recommendations for Muhlenberg’s future development of online course options. Muhlenberg — a place where culture and strategy work together.
– 22 schools /online course development; new business models for higher ed.To pursue opportunities that are significant, urgent, and/or risky.I also visited the Wagner College campus in Staten Island, NY where quite a number of collaborative efforts are underway. This view is from President Guarasci’s office. He and the provost and VP shared with me about collaborative work underway on Learning, Value, and Cost; a “free trade zone" model (new business model for the liberal arts) in collaboration with the 22 colleges of the NAC&U (The New American Colleges and Universities); and also with the NAC&U, the development of over 100 online courses (each institution is creating five).
At Roanoke College in Virginia, key among the innovative collaborative directions is TAP, Transparent Assessment of Projects. Anyone (faculty, staff, students) can propose a project; it is discussed/vetted via a collaborative process; the process is transparent, and innovation abounds.During my visit with CIO Sandlin and her team, they spoke of their unique position to see things system wide and how they are critical to the whole. They also spoke of the many organizations in support of their efforts.
Peter Senge again talks of the need to Recognize that “We have met the enemy and he is us.” Collaborating organizations must see themselves as part of the problem and, consequently, be open to changes in how they think and operate.During my visit at Susquehanna University, CIO Mark Huber shared with me about the collaborative relationships he has forged as five colleges enhance IT partnership and shared positions. They are working To do together what cannot be done alone.To leverage infrastructure.These examples are from my visits at 13 colleges during June of this year.
Again, Michael Allison and colleagues studied efforts underway at 27 non-profit organizations over a two-year time period. In these cases, indicators of success included the ability to cultivate adaptability, shared leadership, trust; and a willingness to commit to change, engage broadly in this effort, and invest time in doing so.Each of you is here today. By so doing, you are indicating such a willingness to cultivate collaboration.Let’s get moving. Smart change and Shared leadership.“Developing shared leadership takes focus and energy. Despite the economic and political climate, most organizations participating in the initiative were able to create the structures, processes, and relationships that foster systems thinking and leadership development across all staff. These organizations’ leadership capac- ity has expanded, because multiple leaders are responsible for advancing the organization’s mission, leaders are more comfortable soliciting and using suggestions from others, and they are more likely to work in partnership with others, both inside and outside their organizations. This reduces the stress and potential burnout on the part of executive directors, while helping toadvance, develop, and retain other staff. The result is a healthy working environment that is aligned with democratic values of inclusiveness, participation, and empowerment. In many cases, shared leadership has also led to programmatic changes, and many of the participating organiza- tions are beginning to think about how to expand the concept of shared leadership to their boards and allies.” (36-37)
First, understand change. What type of change are you about?
Share about this major “change” event at UMN during 2005 and 2006. What type of change does it represent?Although the descriptions of this change all stated “transformative,” in the end it was a strategic change.Sustains status quoLeadership is a teamScope is bridgedApplies strategic expertise for redesignFocuses on planned changeRequires buy-in from upper adminOne dean described the effort as “moving the deck chairs on the Titanic.”
is exponential, requires global or big-picture thinking, and has a largely trans- or multidisciplinary focus. is imperative for finding solutions when there are no clear answers, and results in significantly expanding core capacities because it demands that people work together differently. employs next-generation technologies that infuse and integrate academic and administrative support, enabling better decision making. results in proactive detection of problems largely because of shared leadership and thus shared accountability. results in a “culture of inquiry” where individuals share insights with communities of practice. In this case, anyone can be a change agent; the assignment goes to everyone, and people are empowered to be part of the change process. It is aided by new technologies that anticipate needs and support the innovation.
Ask Amy Cronin, Arts Consortium (Exec Dir of the NY Six Consortium) to share about one of their collaborative initiatives.
Smart change is about understanding the type of change you are about. Smart change focuses on the future through…Leading over lagging indicators Principles over practicesScenarios over environmental scansEvidence over anecdoteLeadership over managementContinuous over episodic improvementCommunication over sound bitesSystem over silosShared leadership over competition
What exactly IS shared leadership?Mary Parker Follett (3 September 1868 – 18 December 1933) was an American social worker, management consultant and pioneer in the fields of organizational theory and organizational behavior. She also authored a number of books and numerous essays, articles and speeches on democracy, human relations, political philosophy, psychology, organizational behavior and conflict resolution. Along with Lillian Gilbreth, Mary Parker Follett was one of two great women management gurus in the early days of classical management theory. She admonished overmanaging employees, a process now known as micromanaging, as “bossism” and she is regarded by some writers as the “mother” of Scientific Management.
Fast forward to this century and decade.Here scholars from USA, Germany, and Denmark…have co-edited a special issue on Shared Leadership (Journal of Personnel Psychology). They state that…
Joyce K. Fletcher is a Professor at the Simmons School of Management in Boston and an authority on leadership and gender; her work has been well-recognized in the genre of gender and power.Reframing the Hows and Whys of Leadership
Together with Linda Baer, we have studied over 40 inter-institutional partnerships. As part of this effort, we have found this comparison to be useful.
International researchers Weibler and Rohn-Endres (2010) define shared network leadership as “networks of individuals engaged in reciprocal, preferential, mutually supportive actions… [in which the individuals] agree to forego the right to pursue their own interests at the expense of others” (182). Moreover, “Leadership emerging from the collective is embedded in a certain quality of network relationships and requires a certain learning environment.” (186).Weibler and Rohn-Endres are faculty of business admin and economics at FernUniversitat in Hagen, GermanyThey study interorganizational networks – interplay between structures, individuals, and collective for the emergence of shared network leadership.Networks studied – had regular f2f interactions among members. Non-profits in Germany.Setting analysis; document analysis. Weibler, J., & Rohn-Endres, S. (2010). Learning Conversation and Shared Network Leadership. Pp. 181-194.
As a professor of writing studies, I also study the language, the transactions that occur through networks of individuals engaged in mutually supportive, strategic work. During my 15 years in higher education administration, I worked to build shared leadership across academic and administrative realms because I believe it to be imperative to the future of higher education (Duin & Baer, 2010, 2011)
Let’s put this four-stage process in action.Role playing scenario:3 people, brought together to explore the development of online/connected learning on their campus.One represents the library: Tina Hertel, Muhlehberg CollegeAnother represents academic affairs (or a faculty member): Terri Johnson, Carroll UniversityAnother represents IT: Mark Poore, Roanoke CollegeFirst, introduce yourselves to each other.
(If time allows: Share story – of how faculty introduce themselves in COAFES and CFANS…)
Next, name a tough issue related to the development of online/connected learning on their campus…
Next, inquire more about these issues…
Name ONE point of agreement.
Share how this was developed… from work first with developing MnVU… later the investigation of 40 inter-institutional partnerships (FIPSE LAAP)…This blueprint is effective in assisting institutions in developing alliances, partnerships, collaboratives.
The power of these conditions comes from their interdependence; they must be seen as aspects of a larger whole, not as a checklist of “good ideas” that get implemented separately. Only then do people start to see that success in this new collaborative world requires new capabilities — skills and attitudes — and new practices and infrastructures to develop them.Senge (2013)