2. Indian Railway
Indian Railway was first introduced to India in 1853.
The first train route was between Mumbai to Thane.
It is fully owned by Republic of India (Indian Government)
In 1951 Railways were nationalized and was maintained by
Ministry of railway.
Now it has become the Second Largest Railway corporation
in world under single management.
Worlds largest Employers with more than million
employees.
Indian Railway covers more than 63,327 Kms and network
is spread over 6909 Station.
3. Indian Railway owns over 200,000 (freight) wagons, 50,000
coaches and 8,000 locomotives.
Indian Railway is maintained under 16 Railway zones.
Indian Railway is also the largest employer in India, employing
more than 1.6 million people.
Indian railways uses four gauges BROAD GUAGE, STANDERD
GAUGE, METER GUAGE and NARROW GUAGE.
The Revenue for Indian railway for the year 2009-2010 was US$
19.17billion.
Net operating income/profit for the same year was US$ 203.37
million.
4. Use of IT in Indian Railway
For Ticketing and Ticket Cancellation
Time table information
Passenger Information
Freight Information
Tourist Information
Press Releases
Railway Board Directorates
Budget for the current Financial year
IR Personnel (Information about recruiting, training, Vacancies,
code manuals)
Site Map (information on train route)
5. Use of IT in Reservation and Ticket Booking
In 1986 after the formation of Center for Railway Information
System
It is used in various form i.e.
Online Ticketing,
For Railway Reservation, PNR Enquiry, Fares, Rules
:http://indianrail.gov.in/
Indian Railways’s new portal IRCTC provides basic as well as
value added services to public. One can register and get
reservation
: http://www.irctc.co.in/
6. MOBILE
You can also check the PNR Status of your reservation. It given as follows
: Sms PNR <10-digit PNR No.> to 54959
: Sms HELP TRN to 54959
(This Service is supported by following operators Vodafone, Airtel, Idea,
Reliance, Aircel, Tata Indicom)
CVM Coupons
8. Recruiting and Manpower Management
As Indian Railway is India’s biggest employer, all these employees
are kept update via GAZETTE or E-Journal.
GAZETTE also posts the information about the new recruitment
process which is going on and also about the new recruitment
which is coming
The GAZETTE is provided on following link.
:http://www.indianrailways.gov.in/indianrailways/directorate/di
rect.jsp
10. Freight Management
Indian Railways makes 70% of its revenues and most of its
profits from the freight sector.
In 2001 Indian Railway computerized Freight movement
operations by establishing Freight Operations Information
System (FOIS)
The Major Advantage provided by the FOIS is global tracking of
consignments in real time.
For easy acceptance of customer's orders, billing and cash
accountal from identified nodal customer centres which may not
necessarily be the handling terminals.
Introduction of “hub & spoke" arrangement for the
11. Use of IT in order to ensure safe and secure journey
CCTV Cameras
Special sensors in
landslide-prone region
Anti-Collision Device
Track Identification System (TIS)
Use of Smart Card for Identification
of the employees working at Railway
Station Premise.
12. Information Technology to Promote Tourism
To Promote tourism in India, Indian Railway has taken an
initiative it had started many new special trains for Foreign
Tourist. E.g.
THE FAIRY QUEEN
THE DECCAN ODYSSEY
HERITAGE ON WHEELS
PALACE ON WHEELS
These trains can be booked from anywhere in the world, using
http://www.irctc.co.in/
It also provides some value added services such as Hotel
Booking, Car Rentals, Holiday Packages, Rail Packages
13. Effects Of Information Technology on Indian Railway
Indian Railway has became technically advanced.
Computerization of Freight Operations has effectively increased
its efficiency.
Employees are managed more effectively.
Through foreign tourism Indian Railway has increased its
revenue.
Computerization has also raised some outrage as step towards
Lay-Off and Privatisation
14. Scope for the improvement
No 24/7 Online Reservation Facility.
Limited number of servers for online booking.
I-Tickets cannot be cancelled online.
Only point to point tickets are available.
Monthly pass for suburban railway has to be taken in tradition
way.